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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

81225 Views

9 replies

4 likes

  • 81225 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

GabrielV95

Casual Listener

43014 Views

233 replies

21 likes

Other
  • 43014 Views
  • 233 replies
  • 21 likes

Superuser Contribution revived a code for spotify after i took hotstar so how do i redeem it

i had paid for hotstar premium and it showed that i will get spotify premium for 4 months so and i have a received a code so how do i redeem it

Visitor

i had paid for hotstar premium and it showed that i will get spotify premium for 4 months so and i have a received a code so how do i redeem it

Rush111

Visitor

7033 Views

3 replies

0 likes

  • 7033 Views
  • 3 replies
  • 0 likes

Superuser Contribution vetar artistas de forma temporal o definitiva

Existen artistas que definitivamente traen incomodidad al momento que spotify lo trae en una reproduccion, asi como el contenido explicito, seria genial que se pudieran vetar para que la experiencia en spotify sea mucho mas personal, tambien de esta ...

Newbie

Existen artistas que definitivamente traen incomodidad al momento que spotify lo trae en una reproduccion, asi como el contenido explicito, seria genial que se pudieran vetar para que la experiencia ...

AlejaR

Moderator

369 Views

1 replies

2 likes

  • 369 Views
  • 1 replies
  • 2 likes

Superuser Contribution Random songs played after phone calls, hey siri commands, etc

Sometimes ill be listening to a podcast and receive a phone call then after finishing that phone call spotify will switch to a song called "intro" by an assortment random bands. The phone call can be interchanged with Hey siri commands, watching a yo...

Visitor

Sometimes ill be listening to a podcast and receive a phone call then after finishing that phone call spotify will switch to a song called "intro" by an assortment random bands. The phone call can be...

robbieo39shea

Casual Listener

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast that I listen to every single day does not show up under my shows

A podcast that I listen to every single day and I follow does not show up under my shows and shows that I've listened to only once and I do not follow appear under my shows. Also, the show I listen to daily is usually missing from my recently listene...

Visitor

A podcast that I listen to every single day and I follow does not show up under my shows and shows that I've listened to only once and I do not follow appear under my shows. Also, the show I listen t...

MihailY

Moderator

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution A direct customer service for the cliente.

You should have a space o contact where the customer can share their nonconformities or issues with the service because there is none, i have an issue where i don´t have the service nor my money back and i have no one from spotify helping me.I bought...

Visitor

You should have a space o contact where the customer can share their nonconformities or issues with the service because there is none, i have an issue where i don´t have the service nor my money back...

AlejaR

Moderator

382 Views

1 replies

0 likes

Other
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Bedroom

i saw that everyone can make their room on site but i can’t there’s only errors

Visitor

i saw that everyone can make their room on site but i can’t😭 there’s only errors

freakk

Casual Listener

2039523 Views

37 replies

76 likes

Other
  • 2039523 Views
  • 37 replies
  • 76 likes

Superuser Contribution Spotify keeps checking the "Downloaded" filter in my playlists on its own.

Right below "Your Library" where the filters are, I usually only have "Playlists" checked. Nothing else. I want to be able to see all of my playlist, hence the chosen filter. But. Spotify decides to do things for me and the app continually checks "Do...

Regular

Right below "Your Library" where the filters are, I usually only have "Playlists" checked. Nothing else. I want to be able to see all of my playlist, hence the chosen filter. But. Spotify decides to ...

Dessi

Moderator

1092 Views

6 replies

5 likes

  • 1092 Views
  • 6 replies
  • 5 likes

播放时连接缓慢

PlanFreeCountrychinaDevicepcOperating SystemWindows 10 My Question or Issue我今天上Spotify听歌,然后很多歌放到一半的时候就停了,接着弹出个提示说此歌曲无法播放,然后这首歌断断续续的放放停停,让我很难受有一种被欺负的感觉。我怎么拖动进度条或是点按歌词调整进度都不行,进入全屏时也加载不出来艺人的写真,需要很长时间才能加载出来

Casual Listener

  Plan Free Country china Device pc Operating System Windows 10   My Question or Issue 我今天上Spotify听歌,然后很多歌放到一半的时候就停了,接着弹出个提示说此歌曲无法播放,然后这首歌断断续续的放放停停,让我很难受有一种被欺负的感觉。我怎么拖动进度条或是点按歌词调...

ajbah

Casual Listener

570 Views

2 replies

0 likes

Connect
  • 570 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast rewinds when I unlock phone

Plan/PremiumCountryUKDeviceIPhone 8 Plus and IPhone 16 pro (happened before and after upgrading. Operating SystemIos 16 and ios 18 My Question or IssueWhen I unlock my phone, podcasts rewind to the last place they were last time the phone was unlocke...

Newbie

  Plan /Premium Country UK Device IPhone 8 Plus and IPhone 16 pro (happened before and after upgrading.  Operating System Ios 16 and ios 18   My Question or Issue When I unl...

Eni

Moderator

367 Views

1 replies

0 likes

Other
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung app not keeping the TV awake while playing

Dear Spotify, There is an issue with the Spotify App on new Samsung TV's. After 2 minutes the TV screen will go into sleep mode, the music will continue to play but the screen will turn off. This is not a settings issue with the TV. Having spoken to ...

Visitor

Dear Spotify,    There is an issue with the Spotify App on new Samsung TV's. After 2 minutes the TV screen will go into sleep mode, the music will continue to play but the screen will t...

sacaric

Casual Listener

6841 Views

37 replies

11 likes

Samsung
  • 6841 Views
  • 37 replies
  • 11 likes

Superuser Contribution Multiple Spotify accounts with Google Home software controlling multiple homes

I'm using Google Home on my phone to run two different houses - mine and my mother's. Each has its own Google Home or Google Nest speaker for music. My mother and I each have our own Spotify account. Is there a way to configure Spotify and Google Hom...

Casual Listener

I'm using Google Home on my phone to run two different houses - mine and my mother's. Each has its own Google Home or Google Nest speaker for music. My mother and I each have our own Spotify account....

OscarDC

Moderator

2571 Views

1 replies

0 likes

Account
Other
  • 2571 Views
  • 1 replies
  • 0 likes

Superuser Contribution I want to reset my music data.

I don't know if I'm talking in the right place, but I want to delete all my music history in my account and create a list like opening a new page. Is there a way to clean this data in a short way?good forums in advance.

Newbie

I don't know if I'm talking in the right place, but I want to delete all my music history in my account and create a list like opening a new page. Is there a way to clean this data in a short way? ...

OscarDC

Moderator

3248 Views

1 replies

0 likes

  • 3248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Repeat turns on automatically

My repeat button constantly turns itself on when playing a playlist with phone turned off. I will physically turn off repeat, play a playlist, lock phone & work for a little, just to notice my song repeated. Open phone, sure enough repeat button is o...

Casual Listener

My repeat button constantly turns itself on when playing a playlist with phone turned off. I will physically turn off repeat, play a playlist, lock phone & work for a little, just to notice my so...

noelmartin

Casual Listener

2061 Views

2 replies

0 likes

Other
  • 2061 Views
  • 2 replies
  • 0 likes

Spotify For Composers, Songwriters and Musicians

PlanFree and PremiumCountryGlobalDeviceallOperating SystemallMy Question or IssueIn the age of smart phones, social media, streaming, digital copyright reform, and generative ai, there is a need to change the current financial system for payment for ...

Music Fan

Plan Free and Premium Country Global Device all Operating System all My Question or Issue In the age of smart phones, social media, streaming, digital copyright reform, and generative ai, th...

240 Views

0 replies

0 likes

Other
  • 240 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcasts not downloading on spotify mobile

Hi, I had episodes of podcasts downloaded for offline use that disappeared. When I tried to redownload them it won't let me. I have cleared the catche and uninstall and reinstalled the app and it still won't work. It's getting frustrating as I have v...

Visitor

Hi,    I had episodes of podcasts downloaded for offline use that disappeared.    When I tried to redownload them it won't let me. I have cleared the catche and uninstall and ...

OscarDC

Moderator

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Spotify for Podcasters] Podcast subscribers still getting ads (subscribed to our pod and Premium)

We distribute a podcast via Spotify (formerly Anchor). Recently we got an email that someone who is both a Premium user and a subscriber to our podcast still gets ads on our podcast episodes. This defeats the purpose of subscriptions. I have personal...

Regular

We distribute a podcast via Spotify (formerly Anchor).   Recently we got an email that someone who is both a Premium user and a subscriber to our podcast still gets ads on our podcast episodes...

Dessi

Moderator

276 Views

1 replies

0 likes

Other
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution App in my preferred language.

I live in Czechia. I speak English. I want the app to speak top me in a language I understand - line English.I Also want the app to offer me podcasts in English, not Czech.

Casual Listener

I live in Czechia. I speak English. I want the app to speak top me in a language I understand - line English. I Also want the app to offer me podcasts in English, not Czech.

Vasil

Moderator

712 Views

3 replies

0 likes

  • 712 Views
  • 3 replies
  • 0 likes

Superuser Contribution When changing between playback devices, the playlist is started from the beginning

PlanPremiumCountryUSADeviceSamsung Galaxy S21 FE, Google home miniOperating SystemAndroid 14My Question or IssueAs of recently, whenever I switch between my phone and google home mini or vice versa, whatever playlist I am listening to starts back fro...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S21 FE, Google home mini Operating System Android 14 My Question or Issue As of recently, whenever I switch between my phone and google home mi...

LlNGUINE

Casual Listener

15508 Views

122 replies

17 likes

  • 15508 Views
  • 122 replies
  • 17 likes

Superuser Contribution 2023 Spotify Wrapped PH Event at SM Mall Of Asia

Hi! We were at the Spotify Wrapped 2023 event at SM MOA Philippines on 12/10/2023, where our picture was taken, and I’ve been wondering where we can find those photos and if it’s possible to get a copy. I’ve tried reaching out through several channel...

Casual Listener

Hi! We were at the Spotify Wrapped 2023 event at SM MOA Philippines on 12/10/2023, where our picture was taken, and I’ve been wondering where we can find those photos and if it’s possible to get a co...

ThePodfather

Spotify

1364 Views

3 replies

0 likes

  • 1364 Views
  • 3 replies
  • 0 likes