Help Wizard

Step 1


Can't connect Chromecast despite showing on App

Can't connect Chromecast despite showing on App






Galaxy Note 5 to Google Chromecast 

Operating System

Android to Google Chromecast 


My Question or Issue

I am seeing all my Google cast devices in the connect area of Spotify but when I select them... It says connecting and then just reverts back to listening on phone.... Doesn't connect to any Chromecast devices. I have Tidal as well as Deezer subscriptions as well and both connect to my Chromecast devices flawlessly. Google DNSs are already blocked and have been running Chromecast without any problems untill the Spotify issue. What can I do to solve this? Thanks 

1 Reply

Hey @Simplyshoaib.


Thanks for getting in touch!


Have you tried reinstalling the app using these instructions? It can also help to reboot all Chromecast devices and your router. Try switching between 2.4 Ghz and 5 Ghz to see if that makes any difference.


Hope it helps! Let us know if you have further questions and we'll be happy to help.


Have a nice day!

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