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I can't open Spotify from one of my computers

I can't open Spotify from one of my computers

I've been getting this for months when I want to use spotify in my desk computer: "This site cannot be accessed The web page at https://open.spotify.com/__noul__?l2l=1&nd=1 may be temporarily down or permanently moved to a new web address. ERR_ADDRESS_INVALID"

I tried open in other browsers and I get the same message.
In my other devices and my cellphone it works fine. Any idea how to solve it? Thank you.
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3 Replies

Hey there @magaliagnelloph

 

Thanks for reaching out about this and welcome to the Community. 

 

Just to confirm, is this only happening on the web player? Does the desktop app work well?

 

On another note, we'd like to know if this happens while using an incognito window too. 

 

Also, are you using any VPNs? If so, we suggest that you turn it off to see if that makes the difference. 

 

Keep us posted.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Hello Eni.

I have the same exact Error on the Web Player and on the Desktop Player.

The Web Player will show the message that the previous person mentioned

and the Desktop Player won't load. It opens, but it won't load my playlists and

won't play any song at all.

Hey @xatzikidhs,

 

Thanks for reaching out,

 

Are you by any chance using a school/work network or computer? This could be causing the issue. 

 

It's also worth checking the suggestions in this guide.

 

Keep us posted.

MihailYModerator
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