I'm with the Duo plan, but the app isn't downloading the songs

[New user]

I'm currently with the Duo plan, but I'm not able to download the songs. Also, I can't share the songs to any TV, It just doesn't appear.

[Alex]

Hi there,

Thanks for the post.

Can you let us know what happens when you click the download button on a Playlist or Album? Do you see the songs downloading at all, or nothing is happening?

Regarding the TV - you'd need to be logged in with your Spotify account on the TV itself in order to use Spotify Connect with it. If your TV doesn't support the Spotify app, you won't be able to cast songs and control playback directly. You can learn more about Spotify Connect here.

Hope this helps.