Sonos will not connect to Spotify Premium Account

Sonos will not connect to Spotify Premium Account

iantmoore

I can coonect and play music from my Macbook no problem connecting to my wireless network. But will not connect via my Sonos running Version 4.1

 

Having gone through the standard Sonos Spotify Setup following the steps shown here https://sonos.custhelp.com/app/answers/detail/a_id/1166/~/add-your-spotify-premium-account-to-sonos I get to step 4 no problem then get the following error.(see Attachment for screen shot)

 

************************************************************************

Error 

 

There was a problem authorizing your account.

 

Please check your internet connection.

Then go back and try again.

 

If the problem persists contact Spotify for help with your account

 

************************************************************************

 

So, decided to connect to the Rhapsody free Trial to see if that connected no problem. 

 

Any ideas on how I might go about reloving this issues would be most appreciated.

 

Thanks!

 

Ian

 

 

Error.jpg
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1 Reply

Joe

Hi. You probably need to request a device password as described in this FAQ.

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