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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1605 Views
  • 15 replies
  • 6 likes
  • Other
  • 1605 Views
  • 15 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17593 Views
  • 8 replies
  • 1 likes
  • Other
  • 17593 Views
  • 8 replies
  • 1 likes

Continuous Play Issues on Win Phone 8

I have Spotify Premium on Win Phone 8. Used to get continuous play of my playlists, and everything else . But that stopped a few weeks ago and only one song plays at a time. I have to select another song to start it. I have reinstalled spotify, looke...

  • Casual Listener
  • I have Spotify Premium on Win Phone 8. Used to get continuous play of my playlists, and everything else . But that stopped a few weeks ago and only one song plays at a time. I have to select ano...
  • user-removed
  • Not applicable
  • 295 Views
  • 1 replies
  • 1 likes
  • WP 8
  • 295 Views
  • 1 replies
  • 1 likes

Delete Songs?!

Hey there, some days ago I canceled my premium Account on Spotify. Connected to that I also deleted the spotify app for WP8 because it got useless. Problem is that the songs I saved in the app are still saved on my mobile. Problem of that is that IT ...

  • Newbie
  • Hey there, some days ago I canceled my premium Account on Spotify. Connected to that I also deleted the spotify app for WP8 because it got useless. Problem is that the songs I saved in the app are ...
  • user-removed
  • Not applicable
  • 381 Views
  • 1 replies
  • 0 likes
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! [Symbian] Spotify no longer exists after updating Nokia 500 to Belle

I've been a happy Premium customer for a while, but Spotify has failed to supply Nokia 500 phones with the software after the Nokia Belle update. I have been waiting, but it hasn't happened yet. Justifying the cost of Premium has become difficult, an...

  • Casual Listener
  • I've been a happy Premium customer for a while, but Spotify has failed to supply Nokia 500 phones with the software after the Nokia Belle update. I have been waiting, but it hasn't happened yet. Just...
  • -lll-
  • Newbie
  • 6041 Views
  • 15 replies
  • 0 likes
  • 6041 Views
  • 15 replies
  • 0 likes

Keeps saying iam using wrong name or password (blackberry 9700 bold)

Hello, I can't login. keeps telling me i have the wrong username or password. This is not the case. I read somewere that you can clear the cache in System>settings but i can't find the system folder on my bb? please help Oh and i have a premium accou...

  • Newbie
  • Hello,   I can't login. keeps telling me i have the wrong username or password. This is not the case.   I read somewere that you can clear the cache in System>settings but i can'...
  • user-removed
  • Not applicable
  • 1762 Views
  • 2 replies
  • 0 likes
  • BB10
  • 1762 Views
  • 2 replies
  • 0 likes

Logging in with Facebook on BlackBerry Bold 9900

Hi My Spotify account is linked to my Facebook login. I can't see an option to do this on the BB app. I've tried with my email address and password I use to login to Facebook and I just get the loading circle. I've tried on 3G and WiFi just to rule o...

  • Regular
  • Hi   My Spotify account is linked to my Facebook login. I can't see an option to do this on the BB app.   I've tried with my email address and password I use to login to Facebook an...
  • Peter__
  • Community Legend
  • 627 Views
  • 1 replies
  • 0 likes
  • Other
  • 627 Views
  • 1 replies
  • 0 likes

Blackberry 9900 Playlists not syncing properly

I have a Blackberry 9900 with the latest version of Spotify installed. When I modify a playlist on my laptop using Spotify, the change is not mirrored on my Blackberry when syncing. Instead, some sort of mismatch involving a combination of old songs ...

  • Regular
  • I have a Blackberry 9900 with the latest version of Spotify installed. When I modify a playlist on my laptop using Spotify, the change is not mirrored on my Blackberry when syncing. Instead, some sor...
  • Peter__
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Find out whether Spotify is installed using JavaScript

Hi all! I'm not exactly submitting a new Idea to implement, but asking for help. I'm posting this here because this doesn't quite fit into any other area, too. #wrongAreaWarning:hover { color: rgb(85, 85, 85) !important; } I'd like to show some Spoti...

  • Gig Goer
  • Hi all! I'm not exactly submitting a new Idea to implement, but asking for help. I'm posting this here because this doesn't quite fit into any other area, too. #wrongAreaWarning:hover { color: r...
  • Marco
  • Community Legend
  • 609 Views
  • 1 replies
  • 1 likes
  • 609 Views
  • 1 replies
  • 1 likes

what is the complete list of devices I can use?

I currently run on PC's from my home wifi.I know I can upgrade to run on my smartphone or tablet I'd like a COMPLETE list of other devices that support Spotify.I see that Sonos and Squeezebox are partners.Is that it? Are there any others?

  • Regular
  • I currently run on PC's from my home wifi. I know I can upgrade to run on my smartphone or tablet   I'd like a COMPLETE list of other devices that support Spotify. I see that Sonos and Squee...
  • Joe
  • Community Legend
  • 18040 Views
  • 5 replies
  • 0 likes
  • 18040 Views
  • 5 replies
  • 0 likes

Solved!! To remove a song, the program shuts itself

I've been a few days with the same problem: when I delete a song from my playlists, automatically, the program just closes. I tried to reinstall it several times but still the same problem. Can you help? Gracias!

  • Casual Listener
  • I've been a few days with the same problem: when I delete a song from my playlists, automatically, the program just closes. I tried to reinstall it several times but still the same problem. Can you h...
  • Joe
  • Community Legend
  • 574 Views
  • 5 replies
  • 0 likes
  • 574 Views
  • 5 replies
  • 0 likes

[BB] Syncing problems with Blackberry

Hi everyone! I'm using the Spotify app on Blackberry 9900 for a year and half now, but I encounter the syncing problem each time that I add new music on my Starred playlist, and then it miraculously starts to sync. Can someone tell me what's the magi...

  • Casual Listener
  • Hi everyone!    I'm using the Spotify app on Blackberry 9900 for a year and half now, but I encounter the syncing problem each time that I add new music on my Starred playlist, and then...
  • pinklemonade
  • Casual Listener
  • 375 Views
  • 4 replies
  • 0 likes
  • 375 Views
  • 4 replies
  • 0 likes

Solved!! Partially Syncing Local Files

I understand that Spotify on WP8 doesn't sync local files to the phone. But I was pleasantly suprised when I loaded some of my personal music into a play list and some (not all) of the songs were added to the playlist on my phone. Why would some of t...

  • Regular
  • I understand that Spotify on WP8 doesn't sync local files to the phone.  But I was pleasantly suprised when I loaded some of my personal music into a play list and some (not all) of the son...
  • Ecologyman
  • Regular
  • 539 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 539 Views
  • 2 replies
  • 0 likes

login credentials are invalid

I have installed spotify on my sonos interface. And can find my playists and everything. Furthermore I have a premium account. When trying to play a song via spotify it says -login credentials for spotify are invalid, cannot platy the song- (translat...

  • Regular
  • I have installed spotify on my sonos interface. And can find my playists and everything. Furthermore I have a premium account.   When trying to play a song via spotify it says -login credent...
  • Peter__
  • Community Legend
  • 3980 Views
  • 18 replies
  • 0 likes
  • 3980 Views
  • 18 replies
  • 0 likes

Account synced to someone else's email

Hi thanks for reading. I logged onto my spotify a/c earlier this year on my other half's iPad. Since then, although my spotify is set up not to send any email notifications, he gets updates meant for ME to HIS email. There's no mention of his email i...

  • Newbie
  • Hi thanks for reading. I logged onto my spotify a/c earlier this year on my other half's iPad. Since then, although my spotify is set up not to send any email notifications, he gets updates meant for...
  • Joe
  • Community Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • Other
  • 370 Views
  • 1 replies
  • 0 likes

please make the z10 app!

im seriously considering cancelling the 2 premium memberships till this is available. im paying £20 a month for nothing.

Both me and ny son have z10s and now no music. i don't buy anything on itunes anymore so feel totally lost without my music.

Can yo...

  • Music Fan
  • im seriously considering cancelling the 2 premium memberships till this is available. im paying £20 a month for nothing.<br><br>Both me and ny son have z10s and now no music. i don't buy ...
  • Vro822
  • Newbie
  • 3139 Views
  • 43 replies
  • 18 likes
  • BB10
  • 3139 Views
  • 43 replies
  • 18 likes

Solved!! Adding Spotify to Sonos

I am having same issue with adding Spotify to my Sonos. I did receive an email when I signed up for premium service with a 10 digit username I'd. However no password. I too was automatically signed in using Facebook info. When I try to request or ret...

  • Casual Listener
  • I am having same issue with adding Spotify to my Sonos. I did receive an email when I signed up for premium service with a 10 digit username I'd. However no password. I too was automatically signed i...
  • Peter__
  • Community Legend
  • 6674 Views
  • 8 replies
  • 0 likes
  • 6674 Views
  • 8 replies
  • 0 likes

Not getting Email Notifications

For some reason I'm not getting any email notifications from Spotify. I've checked my spam folder and my settings in my profile, but I am deifnitely not receiving the notifications. Anyone know what I can do to fix this, or is there an admin who can ...

  • Regular
  • For some reason I'm not getting any email notifications from Spotify.  I've checked my spam folder and my settings in my profile, but I am deifnitely not receiving the notifications.  Anyon...
  • nulall
  • Regular
  • 2420 Views
  • 13 replies
  • 0 likes
  • Other
  • 2420 Views
  • 13 replies
  • 0 likes

Some playlists are forever "loading..." on Roku Spotify channel

The new Spotify channel on my Roku player is working well except for one thing. There are some playlists that stay in the "loading..." state forever. It appears to me that these are playlists which belong to other Spotify users that I have added to m...

  • Newbie
  • The new Spotify channel on my Roku player is working well except for one thing.  There are some playlists that stay in the "loading..." state forever. It appears to me that these are playlists w...
  • jcliu
  • Newbie
  • 1074 Views
  • 2 replies
  • 0 likes
  • 1074 Views
  • 2 replies
  • 0 likes

Login to SAMSUNG SmartTV without Facebook

Hello everyone, I am a spotify premium user and back when I first tried it, I logged into it with my computer using my Facebook account, something I now regret but that is besides the point. Anyway. We now got a Samsung SmartTV and obviously, I downl...

  • Newbie
  • Hello everyone,   I am a spotify premium user and back when I first tried it, I logged into it with my computer using my Facebook account, something I now regret but that is besides the poin...
  • Joe
  • Community Legend
  • 1633 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 1633 Views
  • 1 replies
  • 0 likes

WP8 with a premium account connected to wi-fi it will only play one track from the all songs list

I am finding this very frustrating as I would like to listen to a shuffle of all songs from a artist on my mobile Spotify app but after I select a track it stops when that track is finished even though I see another track waiting in the que.. Any hel...

  • Casual Listener
  • I am finding this very frustrating as I would like to listen to a shuffle of all songs from a artist on my mobile Spotify app but after I select a track it stops when that track is finished even thou...
  • heavybob
  • Casual Listener
  • 323 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 323 Views
  • 2 replies
  • 0 likes

D6000 smart tv

Will there be a app for the Samsung D6000Smart tv thanks

  • Newbie
  • Will there be a app for the Samsung D6000 Smart tv thanks
  • Joe
  • Community Legend
  • 395 Views
  • 2 replies
  • 0 likes
  • 395 Views
  • 2 replies
  • 0 likes