Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
61156 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
Since August I have a Spotify premium subscription with my internet provider. I thought with my Sony device I would be able to simply install the Spotify app, but it's not available. Will there become a version for my Sony Google TV NSZ-GS7? regards ...
Since August I have a Spotify premium subscription with my internet provider. I thought with my Sony device I would be able to simply install the Spotify app, but it's not available. Wil...
Newbie
2196 Views
3 replies
1 likes
Bonjour, grosse déception aujourd'hui en ouvrant spotify, une de mes playlist a perdu environ 50 titres!!! Pourquoi? Que s'est-il passé? Pourriez-vous me rstaurer cette playlist ou me donner un historique que je les retrouve svp? Cordialement Alan Ve...
Bonjour, grosse déception aujourd'hui en ouvrant spotify, une de mes playlist a perdu environ 50 titres!!! Pourquoi? Que s'est-il passé? Pourriez-vous me rstaurer cette playlist ou me donner un his...
Newbie
639 Views
1 replies
0 likes
I tried to sign up for the student discount and it says my information has already been used for this service but I have never used this service before! I emailed spotify to get answers on this, but until I get a response there I was wondering if any...
I tried to sign up for the student discount and it says my information has already been used for this service but I have never used this service before! I emailed spotify to get answers on this, but ...
Community Legend
370 Views
1 replies
0 likes
Hello. I'm reporting that track 9 of the album Everybody Hates You(2005) from Combichrist is not available because the actual file is loaded as the next track, track 10. Also, track 10 is track 10. By the way, I have seen duplicated tracks on other a...
Hello. I'm reporting that track 9 of the album Everybody Hates You(2005) from Combichrist is not available because the actual file is loaded as the next track, track 10. Also, track 10 is track 10. ...
Community Legend
490 Views
1 replies
0 likes
Why doesn't Spotify have any songs that are "instrumental" like The One That Got Away or Part of Me by Katy Perry as an example. Is it due to those sountracks not being "offical releases" or does Spotify not have a license to have those soundtracks? ...
Why doesn't Spotify have any songs that are "instrumental" like The One That Got Away or Part of Me by Katy Perry as an example. Is it due to those sountracks not being "offical releases" or does Spo...
644 Views
0 replies
0 likes
Whats up with Martha Tilston. 5 Albums and every song is gone in spotify germany. Where do I find further informations about things like this?
Whats up with Martha Tilston. 5 Albums and every song is gone in spotify germany. Where do I find further informations about things like this?
Regular
1441 Views
5 replies
0 likes
Hello, I'm new to Spotify, registered a few days ago. I have one question to playback on my Android device. I have some albums which I have marked for offline playing. Furthermore I have a bluetooth receiver in my car which is connected to the cars a...
Hello, I'm new to Spotify, registered a few days ago. I have one question to playback on my Android device. I have some albums which I have marked for offline playing. Furthermore I have a...
Community Legend
458 Views
1 replies
0 likes
Something i noticed as i searched for the band "Versailles" In the Results for this Band there was a listing with all of the albums and songs of the band , but the albums werent only those of the band "Versailles" i thought of, but at least 2 other s...
Something i noticed as i searched for the band "Versailles" In the Results for this Band there was a listing with all of the albums and songs of the band , but the albums werent only those...
Community Legend
790 Views
1 replies
0 likes
I recently saw that some playlist categories that were shown on Windows Phone are missing. First, the "Urban" category dissappeared. Now Country disapppeared as well. Then I saw that the new categories, Hip Hop, Folk & Americana, R & B, Dinner and Sl...
I recently saw that some playlist categories that were shown on Windows Phone are missing. First, the "Urban" category dissappeared. Now Country disapppeared as well. Then I saw...
901 Views
0 replies
0 likes
Where is it?? This is a travesty! Best song ever, is not on Spotify. I have to go to youtbe! Please fix this massive oversite. Hey Hey What Can I do ~ Zepp
Where is it?? This is a travesty! Best song ever, is not on Spotify. I have to go to youtbe! Please fix this massive oversite. 🙂 Hey Hey What Can I do ~ Zepp
Music Fan
4575 Views
14 replies
2 likes
There is a great group called Lanterna (who I am trying to follow). But their Artist page is a mess of their albums and others that have "Lanterna" in their song lists. It would be great if Spotify could rectify
There is a great group called Lanterna (who I am trying to follow). But their Artist page is a mess of their albums and others that have "Lanterna" in their song lists. It would be great if Spotify c...
Community Legend
376 Views
1 replies
0 likes
I can't get through to Sonos as the link code does not seem to work. As I have a premium account I didn't expect this problem. Hours have been spent going round in circles.What now?Teels
I can't get through to Sonos as the link code does not seem to work. As I have a premium account I didn't expect this problem. Hours have been spent going round in circles. What now? Teels
Community Legend
632 Views
1 replies
0 likes
Ive searched for the new album of Hunter Hayes. storyline,But i cant find it. Please help me.
Ive searched for the new album of Hunter Hayes. storyline, But i cant find it. Please help me.
Regular
2011 Views
9 replies
0 likes
Salve tutti, sono un utente che usa molto il vostro servizio, ma vorrei segnalarvi, che mancano alcune canzoni di Lucio Battisti, sopratutto "Prendila cosi"..... spero che prendiate provvedimenti, grazie Castiglione MInischetti Roberto
Salve tutti, sono un utente che usa molto il vostro servizio, ma vorrei segnalarvi, che mancano alcune canzoni di Lucio Battisti, sopratutto "Prendila cosi"..... spero che prendiate provvedime...
Community Legend
1318 Views
1 replies
2 likes
Hi! i have now had 3 different windows phone with the same bug so i thought id report it. (2xLumea 930 and 1xHTC 8x) This bug always present itself after i pick up the phone and turn on the screen. It does not matter i spotify was in the foreground o...
Hi! i have now had 3 different windows phone with the same bug so i thought id report it. (2xLumea 930 and 1xHTC 8x) This bug always present itself after i pick up the phone a...
Community Legend
1448 Views
1 replies
2 likes
Can you guys add some albums like Ray Js album with "wait a minute" single, Timbaland's album with "Indian Flute" on it, John Cena's You can't see me album and some soundtracks from video games like Need for Speed, madden or nba live?
Can you guys add some albums like Ray Js album with "wait a minute" single, Timbaland's album with "Indian Flute" on it, John Cena's You can't see me album and some soundtracks from video games like ...
Spotify Star
784 Views
1 replies
0 likes
[iOS8] Just updated to the latest spotify and now when I plug my iPhone in to my ford focus, it plays 3 seconds of a track, and then skips to the next track. Was working fine before the update.
[iOS8] Just updated to the latest spotify and now when I plug my iPhone in to my ford focus, it plays 3 seconds of a track, and then skips to the next track. Was working fine before the update.
Newbie
32927 Views
70 replies
13 likes
Um Pitchfork's #12 album of 2013 nowhere to be found? What's up with this? Come on, support the guy he's rap's best Chance! He's also pretty well known, no idea why his tracks aren't accessible. - Frank
Um Pitchfork's #12 album of 2013 nowhere to be found? What's up with this? Come on, support the guy he's rap's best Chance! He's also pretty well known, no idea why his tracks aren't accessible. &n...
914 Views
0 replies
0 likes
Spotify Radio is well known to have several issues that are still yet to be resolved: 1) Dislike button does not have any effect: I disliked one song over 4 times, yet it still pops up persistently on radio 2) No diversity in songs: Radio plays the s...
Spotify Radio is well known to have several issues that are still yet to be resolved: 1) Dislike button does not have any effect: I disliked one song over 4 times, yet it still pops up p...
Casual Listener
753 Views
1 replies
0 likes
Hello, I have been a Spotify Premium user for a long time now. I recently upgraded my phone from Iphone to a new Windows Phone and I am loving it but I am so disappointed in the Windows Spotify App. Why are you letting this go without fixing it. I ha...
Hello, I have been a Spotify Premium user for a long time now. I recently upgraded my phone from Iphone to a new Windows Phone and I am loving it but I am so disappointed in the Windows Spotify App...
Community Legend
853 Views
4 replies
1 likes
