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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Kitsune_Inari
  • Newbie
  • 1513 Views
  • 14 replies
  • 5 likes
  • Other
  • 1513 Views
  • 14 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17560 Views
  • 8 replies
  • 1 likes
  • Other
  • 17560 Views
  • 8 replies
  • 1 likes

[WP8] Windows app doesn't recognize device

I'm not getting the Windows desktop app to recognize my device entirely. Nothing shows up on the screen...but at the same time, a few tracks have downloaded to my phone so I'm a bit confused what is going on. I've been trying for a couple of days so ...

  • Casual Listener
  • I'm not getting the Windows desktop app to recognize my device entirely. Nothing shows up on the screen...but at the same time, a few tracks have downloaded to my phone so I'm a bit confused what is ...
  • user-removed
  • Not applicable
  • 499 Views
  • 1 replies
  • 1 likes
  • 499 Views
  • 1 replies
  • 1 likes

[WP8] Informations, Feedback & Questions for Spotify staff

Hello Spotify, i'm a french user of Spotify, i dont always write message to you, that's right... but when i do : it's serious, so excuse my bad english. In fact I have several questions and comments because you do not communicate at all on this subje...

  • Casual Listener
  • Hello Spotify, i'm a french user of Spotify, i dont always write message to you, that's right... but when i do : it's serious, so excuse my bad english.   In fact I have several question...
  • user-removed
  • Not applicable
  • 343 Views
  • 1 replies
  • 0 likes
  • 343 Views
  • 1 replies
  • 0 likes

[WP8] Ofline mode works slow when switching songs

Hi I think the Spotify application works a bit slow when listening to ofline playlists, this is noticeable when switching songs. Spotify "works" several seconds until it finaly switch song, sometime it doesn't start at all and I have to shutdown the ...

  • Music Fan
  • Hi   I think the Spotify application works a bit slow when listening to ofline playlists, this is noticeable when switching songs. Spotify "works" several seconds until it finaly switch song...
  • user-removed
  • Not applicable
  • 284 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 284 Views
  • 1 replies
  • 0 likes

wp8 app crashes

Spotify on Lumia 920 (WP8) crashes randomly, every few minutes. Is there a fix on its way?<br>

  • Newbie
  • Spotify on Lumia 920 (WP8) crashes randomly, every few minutes. Is there a fix on its way?&lt;br&gt;
  • user-removed
  • Not applicable
  • 259 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 259 Views
  • 1 replies
  • 0 likes

[WP8] Collection of my issues

Been using the Windows Phone 8 app for a few weeks now on my Nokia 920 (latest firmware). Issues I've been having are: 1) If you go too quickly into playlists the app does not load if they are available offline of not.2) If you go to playlist which i...

  • Regular
  • Been using the Windows Phone 8 app for a few weeks now on my Nokia 920 (latest firmware).   Issues I've been having are:     1) If you go too quickly into playlists the app does n...
  • user-removed
  • Not applicable
  • 260 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 260 Views
  • 1 replies
  • 0 likes

[WP8] Spotify sometimes crashes after tapping "playlists" on Lumia 920

Doesn't happen all of the time and usually if I reopen the app and try again it'll work. WP version 8.0.10211.204

  • Newbie
  • Doesn't happen all of the time and usually if I reopen the app and try again it'll work. WP version 8.0.10211.204
  • user-removed
  • Not applicable
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

WP8 - My playlists are not updating

US, Texas. Lumia 920. Playlists do not update when connected to Wifi or LTE. Sooo glad this app is available.

  • Newbie
  • US, Texas. Lumia 920. Playlists do not update when connected to Wifi or LTE.   Sooo glad this app is available.
  • user-removed
  • Not applicable
  • 205 Views
  • 1 replies
  • 0 likes
  • WP 8
  • 205 Views
  • 1 replies
  • 0 likes

[wp8] playback doesn't resume after pause

Hi, I have a following problem with my Nokia Lumia 620: If I pause playback long enough (about 5min) I can't resume it anymore. Instead I have to close the whole program and start again. Spotify versionApp 2.0Core 0.6.4.112.gf895e1a1 OS version 8.0.1...

  • Newbie
  • Hi,   I have a following problem with my Nokia Lumia 620: If I pause playback long enough (about 5min) I can't resume it anymore. Instead I have to close the whole program and start again. &n...
  • user-removed
  • Not applicable
  • 338 Views
  • 1 replies
  • 1 likes
  • WP 8
  • 338 Views
  • 1 replies
  • 1 likes

[WP8] Now playing / current track is lost / reset between sessions

When stopping the music (I usually do this by pulling the headphone plug), the Spotify app forgets (at least after a period of time) what playlist/track was last playing. It is incredibly annoying having to browse to the playlist and restart it every...

  • Regular
  • When stopping the music (I usually do this by pulling the headphone plug), the Spotify app forgets (at least after a period of time) what playlist/track was last playing. It is incredibly annoying ha...
  • user-removed
  • Not applicable
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

[WP8] Battery drain, overheating, downloading issues

There is an issue with overheating / battery drain while listening to offline play lists.Phone starts to be warm, and I'm getting alerts for fast battery usage, I tried switching app to offline mode but it did not help. Another issue is with download...

  • Newbie
  • There is an issue with overheating / battery drain while listening to offline play lists. Phone starts to be warm, and I'm getting alerts for fast battery usage, I tried switching app to o...
  • user-removed
  • Not applicable
  • 720 Views
  • 1 replies
  • 1 likes
  • WP 8
  • 720 Views
  • 1 replies
  • 1 likes

[WP8] Spotify crashes when I get a incoming call et.c.

I use spotify when I'm on my bike, but it crashes everytime someone calls or endomondo has some announcement (which I've had to deactivate due to spotify crashing) I have my phone in my backpack when I'm on the bike so I cant just restart the app so ...

  • Casual Listener
  • I use spotify when I'm on my bike, but it crashes everytime someone calls or endomondo has some announcement (which I've had to deactivate due to spotify crashing)   I have my phone in my back...
  • user-removed
  • Not applicable
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Spotify on my Nokia Lumia 720 (Windows 8) doesn´t work

Hi, I'm able to install the spotify app on my new Lumia 720. I also can login and my Playlists are shown. But I can't play the songs. When i click on a Song, its loading for a moment an then I get the note "fatal error". Can you help me? Thanks a lot...

  • Newbie
  • Hi,   I'm able to install the spotify app on my new Lumia 720. I also can login and my Playlists are shown. But I can't play the songs. When i click on a Song, its loading for a moment an...
  • user-removed
  • Not applicable
  • 1237 Views
  • 1 replies
  • 2 likes
  • 1237 Views
  • 1 replies
  • 2 likes

Windows Phone 8 - Nokia 920 issues

hey folks, newb here in the forums. i love spotify and here are a list of problems i'm expericing so far. Nokia Lumia 920OS Version: 8.0.10211.204 - The music that is stored on my hard drive will not show up in the playlist and/or it will show but it...

  • Casual Listener
  • hey folks,   newb here in the forums. i love spotify and here are a list of problems i'm expericing so far.   Nokia Lumia 920 OS Version: 8.0.10211.204    - The music that ...
  • user-removed
  • Not applicable
  • 404 Views
  • 1 replies
  • 1 likes
  • WP 8
  • 404 Views
  • 1 replies
  • 1 likes

WP8 Issues with Connection and Playing

I am a subscriber to Spotify Premium in the U.S. and I use a Windows Phone. The App was working fine for the first month, but now it only works intermittantly. For example, when i click on the App I have to click on it several times because it will s...

  • Newbie
  • I am a subscriber to Spotify Premium in the U.S. and I use a Windows Phone. The App was working fine for the first month, but now it only works intermittantly. For example, when i click on the App I ...
  • user-removed
  • Not applicable
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Windows Phone 8 Development

After using the app for a number of months, i believe it should get an update with the following features:Design overhaul taking advantage of WP8 new design features, could make the app look similar to iOS and Android AppsAdding of the Radio feature....

  • Newbie
  • After using the app for a number of months, i believe it should get an update with the following features: Design overhaul taking advantage of WP8 new design features, could make the app look simi...
  • user-removed
  • Not applicable
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

WP App needs really some improvements

I just wanted to leave some feedback. I was a premium member for about ~8 month, used it for the first 5 month on an adnorid phone without any kind of issues. Since i switched 3 month ago to my lumia 920, it was just really sad to see how many issues...

  • Newbie
  • I just wanted to leave some feedback. I was a premium member for about ~8 month, used it for the first 5 month on an adnorid phone without any kind of issues.   Since i switched 3 month ag...
  • user-removed
  • Not applicable
  • 268 Views
  • 1 replies
  • 1 likes
  • WP 8
  • 268 Views
  • 1 replies
  • 1 likes

WP8 déplacement pochette album

Hi, i'm french. Bonjour, Je viens de prendre le premium. J'adore votre application, le son est de bonne qualité, bravo ! J'ai un petit problème pour le déplacement des titres quand ils sont sous la forme de pochette. Je vais essayer d'expliquer conve...

  • Newbie
  • Hi, i'm french.   Bonjour,   Je viens de prendre le premium. J'adore votre application, le son est de bonne qualité, bravo !    J'ai un petit problème pour le déplacem...
  • user-removed
  • Not applicable
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Roku Spotify always stops playing music after a couple of songs

I have Spotify on my Roku. Lately, it stops playing music after a couple (two or three) songs. I briefly unsubscribed from Spotify and resubsribed, and noticed this started happening after I quit, but before my subsription actually ran out. I tried u...

  • Casual Listener
  • I have Spotify on my Roku. Lately, it stops playing music after a couple (two or three) songs. I briefly unsubscribed from Spotify and resubsribed, and noticed this started happening after I quit, bu...
  • 390 Views
  • 0 replies
  • 0 likes
  • Other
  • 390 Views
  • 0 replies
  • 0 likes

denon ceol 2 controlled by laptop

I'm listening spotify on wireless music station - denon ceol 2. Is it possible to controls the music by my laptop working on windows? I have premium account.

  • Casual Listener
  • I'm listening spotify on wireless music station - denon ceol 2. Is it possible to controls the music by my laptop working on windows? I have premium account.
  • Joe
  • Community Legend
  • 616 Views
  • 1 replies
  • 0 likes
  • Denon
  • 616 Views
  • 1 replies
  • 0 likes

Samsung Smart TV 48-Hour Trial

Hello community, We're excited to announce a new feature on the Spotify app on Samsung Smart TVs yesterday. We've released the 48-hour trial of Premium for new users. Later, you'll be given the opporunity to extend the trial to the 30 day trial if yo...

  • Spotify
  • Spotify
  • Hello community,    We're excited to announce a new feature on the Spotify app on Samsung Smart TVs yesterday. We've released the 48-hour trial of Premium for new users. Later, you'll b...
  • user-removed
  • Not applicable
  • 1869 Views
  • 8 replies
  • 0 likes
  • 1869 Views
  • 8 replies
  • 0 likes