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Hey @Ottok565, welcome to the Spotify Community!
We’d like to know a bit more about what’s happening. Can you let us know what’s the device, operating system and version of Spotify you’re using? We’ll see what we can suggest.
We’ll be waiting for your answer.
We hope you're well.
Do you still need us to lend a hand? If so, could you please fill out the full Ongoing Issue template below? This is just so that we can give the best possible advice.
Spotify App version:If we've not heard back in around 24 hours, we'll get this thread closed up.
Thanks, and have a lovely day 🙂