Help Wizard

Step 1


Web Player black screen

Web Player black screen

Everytime i try to login on the webplayer in chorme, it gives me a black screen. The problem has been going on for over a month now. I have tried the clearing cache and cookies, restarting the router and a couple of other things but it still isnt working! 

On the pictures it shows the login first and then black screen when i try to login.

2 Replies

I have the same issue

I have the same issue for two weeks. I opened two topics in this forum and contacted with SpotifyCares on Facebook many times. I do not even believe they're standing our problem. A Spotify official tech did not even reply to the my posts on the forum. I do not think it's a well-equipped Spotify team that can solve it. Spotify is good when takes our money. Links are below!

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