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blackberry not supported anymore?

blackberry not supported anymore?

I wrote to the support, they told me to post it here.

 

I am a premium customer for over a year now and the BlackBerry app is totally useless. I have to re-sync every second time I open the app. If I added a new song to my playlist it NEVER updates, I always have to reset and re-sync or I have to reinstall the entire app.

Thats so darn annoying. I don't even open the app anymore and listen to radio instead because I am tired of that.

 

I tried everything! EVERYTHING what was written here in the forums, nothing helps. It also asks for switching to online mode because it doesn't login when I set it to offline. I am so done with spotify, improve this app or I am gone.  10 bucks is too much for a non working app.

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To be honest, with BlackBerry moving to BB10 (which Spotify doesn't have an application for) and with the future of BlackBerry uncertain, plus as you say the lack of updates for the app I can't see it getting any updates in the near future. 

 

What model of BlackBerry do you have exactly? 

The app is basic but it works fine (with a few hiccups) on my Bold 9900.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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I have a 9000, but getting a 9360 today and I will give it a try. But I guess its the same app?

 

I also have a Android, it works like a charme, but I am not using it when I am on my way because I need the keyboard of a BlackBerry.

*Moved the topic in the right forum section, since it's not a specific idea about a new feature.*

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