Cant see my Family Account ? ( Turkish Speaker Please )

[burakalpugan]

Hello,

First of all is there any customer representative whose language is Turkish ? If not I will try to explain my problem which I didn't see my family account in my account page yet it says start your family account now? I am a little bit confused because I started my family account I mount ago and now I want to add family members but not able to see that page?

Looking forward to hear from you soon.

Best Regards

[Maxim]

Hey @burakalpugan,

It sounds like you've got a second account with Spotify. Are there any other email addresses you could have used to register with Spotify? It's worth checking those inboxes to see if you have any Spotify emails -- that will mean your extra account is registered with that email.

• If you don't have another email address, note how you log into the Spotify app usually.
• If you use your Facebook details try entering your Spotify username (if you created one originally).
• If you use your Spotify username try entering just your email address.