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Family member already added but account still not Premium

Family member already added but account still not Premium

Avatar of albasheer
Casual Listener
2017-04-25 04:03 PM

Just addded a family member but still his account is not premium.

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4 Replies

Avatar of Hubo
Community Legend
2017-04-25 07:27 PM

Hey @albasheer! Welcome to the Spotify Community!

 

That's not cool! Your family member should've received an email to accept your invitation. Has your family member accepted the invitation to Spotify Family? Let me know! 🙂

 

Have a great day!

HuboSpotify Star
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Avatar of albasheer
Casual Listener
2017-04-25 07:45 PM
He has already received the e-mail but when he logged in his account, the
app still says he is in a free acount.
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Avatar of albasheer
Casual Listener
2017-04-25 07:45 PM
He has already received the e-mail but when he logged in his account, the
app still says he is in a free acount.
0 Likes

Avatar of Hubo
Community Legend
2017-04-25 07:51 PM

Hey @albasheer!

 

There should be a link in the email to accept the invitation to Spotify Family. Could you click that and log in on his account? Let me know how it goes! 🙂

 

Take care!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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