Help I'm not getting my money back p

Aubreewilliams · 2017-09-14

So I paid for family premium and I canceled it after the first day because I went a cheaper route and it won't give me my money back , it's been a week now and I'm this close to just deleting my Spotify and giving it a bad review, someone please help?! , 14.99 has been wasted 😞

Maxim · 2017-09-14

Hey @Aubreewilliams,

The system does not automatically issue any kind of refund if you cancel your subscription on the first day. 🙂

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

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