I need help to sign in under [redacted]@icloud.com then get the family prem

[#1]

I want to sign the family premium plan and I need to cancel my premium plan

[Yordan]

Hi there!

You don't necessarily have to cancel the current Premium Individual plan in order to get Premium Family using the same payment method - instead, you can simply upgrade to it either through your account page or our website. Your plan will switch to Premium Family once you enter your payment details, though note that your payment date will likely be a few days earlier than usual. This is because of the price difference between Premium Family and Premium Individual.

Note, however, that you can’t pay for Premium Family by mobile, or with another company. If you already pay this way, then you indeed need to cancel with them and wait for your current Premium to end.

If you haven't already, it's worth checking out the following articles for more info on how to invite the rest of your family as well as some general info about the plan:

• Payments for Family plan
• Start or join Family plan
• Invite or remove Family plan members
• Address and verification for Family plan

Hope this info was helpful. The Community is always here if there's anything else you need assistance with.
 

Cheers!