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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium FamilyCountryCanada My Question or IssueMy family is receiving emails that say:"Your Premium Family plan will end soon.Since your account manager has cancelled your Premium Family plan, you're set to move onto a Free account in 2 days." I...
My plan manager and i have the same home address. However when she invited me to join the family the error message says Your address didnt match!
Zastanawiam sie nad wykupieniem spotify duo wraz z współlokatorem, leczy wyczytalem że wymagacie mieszkanje pod jednym dachem i wy sprawdzacie lokalizacje, więc co jezeli , gdy ja pojadę na wycieczkę dalej o 200 km, a druga osoba będzie w domu. Wycie...
Hi i want to come back to Spotify but left when I purchased 5 echos. I want to be able to listen to different songs in different rooms which works fine with Apple Music family without having to create separate accounts for each echo.I don’t want to h...
We have a family plan which is used for 2 adults and 2 Kids. We are also using Spotify on our Sonos/ Alexa speakers. As of now Sonos speakers are linked to my account. As my kids also use the Sonos/ Alexa devices this leads to my profile being filled...
PlanPremium FamilyCountryUK DeviceVankyo S30_EEAOperating SystemAndroid My Question or IssueMy son is a member of our Premium Family plan. He has a kids account. I've recently let him install the full spotify app as he wants to build his own playlist...
PlanFree/PremiumCountryGermanyDevice(iPhone 13Operating System(iOS 17) My Question or IssueHow can I change the subscription from family(3 members) to duo (2 members)?
HiI have a family premium account. I'm trying to work out if it's 15 hours per account per month or 15 hours per person per account for audiobooks. Can anyone shed some light please
I have a premium family plan i have more 2 people i can add, when i click to manage the family members the page starts to upload and it doesn't move from there.PlanPremiumCountryPortugal
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question Credit card was stolen so I canceled it, waiting for a new one, won't arrive for 7 to 10 business day...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to invite my father to our family plan, but it says page not found.
Family subscription in Belfast, UK. I am interested in taking out a family subscription for myself, my wife, son and daughter. My son is studying at Glasgow University so is away during term time. As he is still resident at our family home would we b...
My wife has been disabled from our premium family duo account how do we get her access back?
When I open Spotify on my new iPhone, my account appears but not my downloads and I get a notice to delete Spotify on other devices, which I already did, to be able to download on the new iPhone but I can't
Her Spotify works perfect. Mine, I had a free account including advertisements, is still shit. Of course we have the same adres. Nevertheless I still get all the way advertisements. The higher monthly amount has been payed by her on November 8, now i...
I received an email at the beginning of October 2023 that Spotify Germany is planning to adjust the price of my subscription and that I have until December 31, 2023 to agree to this. Otherwise my subscription will be canceled automatically. I would l...
i’ve always paid for my premium family account through my mobile operator. but this month my premium got cancelled suddenly, and i tried to pay it but it keeps showing error. i tried paying through a card but it still shows error
Plan Premium for FamilyCountry SwedenOperating System AndroidApp Spotify KidsMy Question or IssueWhen, in the kids app, selecting playlists to share my collaborative playlists does not show up. Is this a bug or meant to be so?(Me and my wife have col...
Me and my siblings are in a family premium plan and all of the sudden my premium stopped working, saying that "You can't join this planWe couldn't confirm that you live with the plan manager for this Premium plan. You can join someone else's plan aga...
PlanFree and PremiumCountryUKDevice(iPhone 6s)Operating System(iOS 14.7.1) My Question or IssueHi - I am trying to add a family member to my family premium account. When they are sent the invite link on their phone they click on it, enter their Spoti...