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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 136673 Views
  • 32 replies
  • 8 likes
  • 136673 Views
  • 32 replies
  • 8 likes

How do I show song length in the Spotify Kids app?

The app doesn't show the length of songs, nor how many minutes:seconds the listener is into the song, or how long is left.

  • Regular
  • The app doesn't show the length of songs, nor how many minutes:seconds the listener is into the song, or how long is left.
  • LadyJazz
  • Regular
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

Solved!! How do I share playlists through Spotify Kids?

I have 'checked' a number of playlists to share with my child through the Grown-up section of the Spotify Kids app. However, when going to the 'Shared with you' area, the page is blank. I have re-installed the app, un-checked and re-checked the playl...

  • Regular
  • I have 'checked' a number of playlists to share with my child through the Grown-up section of the Spotify Kids app. However, when going to the 'Shared with you' area, the page is blank. I have re-i...
  • LadyJazz
  • Regular
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution certificado de pagos

El dia de hoy debo pagar mi plan pero al momento de generarlo el banco me descuenta y hablando con ellos necesito un certificado del comercio que indique el valor del pago, la fecha y que diga que no se reflejo

  • Visitor
  • El dia de hoy debo pagar mi plan pero al momento de generarlo el banco me descuenta y hablando con ellos necesito un certificado del comercio que indique el valor del pago, la fecha y que diga que no...
  • Joan
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution I changed my plan 1 day before it expired and the new duo plan options do n

I changed to an annual duo plan 1 day before the end of my normal paid subscription, I paid for it and everything was fine but I don't see the option to add a new user to share the plan with.This will be reflected on the 13th which is when I was norm...

  • Casual Listener
  • I changed to an annual duo plan 1 day before the end of my normal paid subscription, I paid for it and everything was fine but I don't see the option to add a new user to share the plan with. This...
  • Joan
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Son ödemem alınamadığı için hesabıma giremiyorum

Son ödeme alınamadığı için hesabıma giremiyorum. Şu an başka bir aile planında ekli olduğum için de ödeme bilgilerini guncelleyemiyorum nasıl ödememi tamamlayabilirin

  • Visitor
  • Son ödeme alınamadığı için hesabıma giremiyorum. Şu an başka bir aile planında ekli olduğum için de ödeme bilgilerini guncelleyemiyorum nasıl ödememi tamamlayabilirin
  • Lyubka
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incluir dependente em plano família

Excluí uma conta premium familiar e reativei outra conta antiga premium familiar. Minha esposa não consegue voltar para a conta antiga pois aparece uma mensagem de que não pode ser incluída em plano família em período menor que 12 meses. Já excluí a ...

  • Visitor
  • Excluí uma conta premium familiar e reativei outra conta antiga premium familiar. Minha esposa não consegue voltar para a conta antiga pois aparece uma mensagem de que não pode ser incluída em plano ...
  • Lyubka
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot see the lyrics anymore.

I used to be able to see lyrics on the bottom of my screen, but can’t anymore.

  • Visitor
  • I used to be able to see lyrics on the bottom of my screen, but can’t anymore.
  • Lyubka
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family account en kinderen van gescheiden ouders

Als mijn dochter om de week het weekend bij mij is, werkt het Family account dan ook in de periode dat ze niet bij mij is? Met andere woorden, hoe en hoe vaak controleert Spotify of ze op het adres woont dat hoort bij het hoofdaccount? Feitelijk woon...

  • Newbie
  • Als mijn dochter om de week het weekend bij mij is, werkt het Family account dan ook in de periode dat ze niet bij mij is? Met andere woorden, hoe en hoe vaak controleert Spotify of ze op het adres w...
  • MihailY
  • Moderator
  • 2788 Views
  • 3 replies
  • 1 likes
  • Other
    scheiden
  • 2788 Views
  • 3 replies
  • 1 likes

gift card. Useless?

PlanPremiumCountryUSA My Question or Issue My son got a spotify gift card for Christmas. He's already a part of my family plan and I just saw the fine print(after trying to redeem) that it can only be used for a Individual Spotify Premium account. Wh...

  • Regular
  • Plan Premium Country USA   My Question or Issue   My son got a spotify gift card for Christmas. He's already a part of my family plan and I just saw the fine print(after trying to r...
  • rfkmartin
  • Regular
  • 362 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 362 Views
  • 2 replies
  • 0 likes

Superuser Contribution Me saco del plan familiar porque no confirmé la dirección, que puedo hacer?

Me mandaron un correo para confirmar la dirección y no lo ví hasta después de un mes por qué ya mi cuenta no era premium

  • Visitor
  • Me mandaron un correo para confirmar la dirección y no lo ví hasta después de un mes por qué ya mi cuenta no era premium
  • Lyubka
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • 205 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have been paying for premium family but my family can log in

I have been paying for premium family but my family can log in with their accounts because it say "you need to live at the same address" I have confirmed my address in the account setting several times and I watch my family members put in the same ad...

  • Visitor
  • I have been paying for premium family but my family can log in with their accounts because it say "you need to live at the same address" I have confirmed my address in the account setting several t...
  • Alex
  • Spotify Legend
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gick med i "family" vilket resulterade i att min fru fick reklam i sin.

Både jag och min fru, Eva Claesson, har Spotify utan reklam. Betalar ju för det.. När jag gick med i "Family" där Eva nu skall ingå, fick hon plötsligt reklam i sinn "Spotify" Hur skall vi göra för att hon skall slippa reklamen?Hälsningar David

  • Visitor
  • Både jag och min fru, Eva Claesson, har Spotify utan reklam. Betalar ju för det.. När jag gick med i "Family" där Eva nu skall ingå, fick hon plötsligt reklam i sinn "Spotify" Hur skall vi göra för a...
  • Dian
  • Spotify Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am unable to join the family membership because I can't change my country

I am currently on holiday in another country and I was reminded to join the family membership although I can't as I already changed my country because of the messages that have appeared and now I cannot change my location.Please help

  • Visitor
  • I am currently on holiday in another country and I was reminded to join the family membership although I can't as I already changed my country because of the messages that have appeared and now I c...
  • Dian
  • Spotify Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

I am unable to join the family membership because I can't change my country

I am currently on holiday in another country and I was reminded to join the family membership although I can't as I already changed my country because of the messages that have appeared and now I cannot change my location.Please help

  • Visitor
  • I am currently on holiday in another country and I was reminded to join the family membership although I can't as I already changed my country because of the messages that have appeared and now I c...
  • Maxim
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to add son to premium, default address city is wrong

Trying to add son to premium, default address city is wrong and he is getting an error message that the address is wrong but he tried correcting it and it's unable to be corrected. Please help. Address should be 118 Kings Road Plymouth Meeting PA; yo...

  • Visitor
  • Trying to add son to premium, default address city is wrong and he is getting an error message that the address is wrong but he tried correcting it and it's unable to be corrected. Please help. Addre...
  • OscarDC
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Family Plan doesn’t stay on my account

PlanFree/PremiumPremium FamilyCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy son sent me a link for Spotify premium family plan and it worked, but onc...

  • Visitor
  •   Plan Free/Premium Premium Family Country U.S. Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Q...
  • Maxim
  • Spotify Star
  • 144 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 144 Views
  • 1 replies
  • 0 likes

What happens to a user's playlist when adding them to another plan?

I want to add a family member to a family premium plan. What will happen to their playlist? Will they lose it?

  • Visitor
  • I want to add a family member to a family premium plan. What will happen to their playlist? Will they lose it?
  • AdamDam
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

change accounts on the family plan

I go to spotify accounts - premium familiar, and I can see all the accounts, but I can't change the email adress of them. I want to change two emails, how can I do it?Thanks

  • Visitor
  • I go to spotify accounts - premium familiar, and I can see all the accounts, but I can't change the email adress of them. I want to change two emails, how can I do it? Thanks
  • kaworu_bloodpaw
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes