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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I currently have premium duo but I want to join premium family. After I have filled in the right adress I get an error message that something went wrong, but not stating what went wrong. I am the administrator of the duo account, but I feel like that...
My mom cannot join the premium family plan even though we all live in the same house, my dad was able to join with no issues, however, my mom is getting an error after verifying the address that says “Something went wrong, try again later” PlanPremiu...
My Question or IssueMy premium account was connected with a Facebook account that doesn't exist anymore and I can't access it to stop payment
Even with the link I sent.System says he tries to join from abroad.While he's at home.It's been years that it's blocking, I'm getting really nervous now. Can you help me ??
Premium FamilyBrazil Macbook Pro late 2016iOS Although my account is logged in as premium and there is no payment issue in my account, the app on the Macbook says it cannot be used as it's exclusive to premium subscribers. I already re-installed the ...
Plan: Premium FamilyCountry: USADevice: Multiple (Mac and PC computers + ipods) Hi everyone,We recently had a team member leave the company and they held the login credentials for the Family Plan Manager. We can't figure out what email address is tie...
PlanPremium Family PlanCountryUnited Kingdom My Question or IssueHi there,I've been looking to create a spotify account as part of the family premium package that has been used by my family for over 5 years. We created our account c.2017 and at that ...
I haven't found any clear answers to this that are recent. Does Spotify allow multi-streams per 1 account now for Google Home devices?I would like to switch from YouTube Music to Spotify. YouTube Music lets me listen to 6 streams at the same time wit...
PlanPremiumCountryUKDeviceALLOperating SystemAll My Question or IssueWhen viewing my family members why do some of them have '<3' after their name?Thanks
Hiya- my mum hJust payed for premium duo a few hours ago- we've had an out respective accounts connected to due for over a year now, so from my understanding it was just a normal payment- but my account isn't on premium? I've tried logging in and out...
Olá! Assinei por engano o plano familiar por uma conta diferente da minha principal, gostaria de alterar o administrador para a minha conta principal e retirar o administrador atual do plano, como posso realizar esse procedimento? Agradeço desde já.
I'm logged into Spotify app but it only shows me the premium page and I can't see or search for any songs.
Can I share Audio Books purchases with my family plan members? If so, how? If not, why? PlanPremium Family
I would like to upgrade to duo or family however we would like to continue with only one account and use several audio streams. Is this possible with duo or family or do I have to have several individual accounts?
Hi - I have family premium and am not able to invite members. This is on Desktop MacOS, please advise.
tenho plano premium, mas nao consigo adicionar meu filho no plano, quando eu mando o convite no app dele nao fica premium!
Dear all, I just join my girlfriend at her home, and when she tries to send me the invitation to join her family account, it says « Error 404 » and I can’t reach the web page to join her account, whilst I have my own Premium Account right now.Can you...
Como faço para cancelar uma denuncia incorreta ? None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Op...
Hi, Where can you resend a invite from. one of my family members has changed phone and i need to resend the link to join the again but i can only see invite new member and remove old member. Thanks
My boyfriend moved in with me (he also moved to my country) and he wants to join my Spotify Family Account (now he uses a different product), but even though he has the same address as me in his profile and uses the payment method issued in the count...