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How to view Family Plans Members email address?

How to view Family Plans Members email address?

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

For plan members that are part of my Family Premium plan - how do I see which email address was used to set them up? This is needed to reset their password.  

Reply
1 Reply

Hey @PDXHops,

 

Thanks for reaching out.

 

Due to privacy reasons, you can't see such details of the accounts that are part of your plan. 

The plan member can request a password reset here using their email address or Spotify username. If they're unsure which email address they used, they should enter any potential email addresses they might've used.

 

Let me know how it goes 🙂

MaximSpotify Star
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