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My Son got removed and now he can´t accept the invite anymore...

My Son got removed and now he can´t accept the invite anymore...

Hello,

I have a Spotify Family Account. Recently my son got removed, because he forgot to follow the email for confirmation of the private adress. I wanted to reinvite him to my Family Account, but he couldn't accept the invitation, even if we tried to cancel the invite and repeat it for several times

 

How can I add him back to my Account?

 

Kind regards

Parziman

Reply
3 Replies

Hey @Parziman, thanks for writing.

 

If you have already tried using different browsers in your computer, I suggest you get in touch with the Spotify Cares staff - They'll be happy to help you further with this.

 

There are a few ways to contact them.

 

Another great way is to reach Spotify via Facebook support. Shoot them a message here: Spotify Cares.

 

When you message them, inform all the e-mail addresses on the plan.

 

Let me know if this helps!

BittencourtSpotify Star
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Hi,

thanks for your answer. I tried Spotify Cares.

Hope they will help soon 😉

Regards Parziman

Hey @Parziman,

 

I'm sure they will!

 

Best regards 🙂

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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