Premium for Family - can't play both accounts. we both can't play our music at the same time.music

[scpick]

we have premium family and can't get separate songs on separate phones. help?

[osornios]

Hey @scpick,

If all members use the same login information in their devices, your music may cutoff while playing.

Each family member has to have a separate username and password, so the first step is to create new accounts for each new member (if they haven't already).

I suggest creating it with an email address (not the one used for Facebook, if possible), since they'll be able to pick a Spotify username / password. Using Facebook will not let you do that.

Each member will now have a Free account, so the next step is for them to join your Family plan through your account (You're the one who pays, so you'll be the Family Admin).

Send by yourself the link generated through INVITE WITH LINK, instead of letting the system send the mail.

Let them accept the invite logged in with their own username in the app and in the website. They should make sure to type the address exactly as the Admin did, and also be sure all Family members use the same Internet connection (Home network) regularly, and you'll be set. Each will be able to listen to music at the same time, and will have separate libraries, playlists and friends.

Hope it helps. 🙂