Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Want to get family plan for two existing accounts...without losing either playlists. HELP!

Want to get family plan for two existing accounts...without losing either playlists. HELP!

My wife and I had free premium plans with our cell phone contracts...when contract ended so did free premium plans. I have an account and she has an account now (free).

 

If I upgrade to family plan today how can I get her existing account/ID under my new family plan without losing her playlists/songs/etc...

 

I will sign up but I need to be sure this can be done simply as there is no customer service number it seems.

 

Many thanks!!!

Reply
1 Reply

Hey @mhorwood73, welcome to the community!

 

Thanks for getting in touch with us.

 

Don't worry, when you get the Premium for Family plan, you'll be able to send an invitation to your wife. She'll be able to join the plan with her current account without losing a single song or playlist.

 

You can find all the info on how to manage the Family plan here.

 

Check it out and let us know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random