I can't choose a plan after verification

Report Inappropriate Content · 2024-11-14

After verifying my student ID when the application shows the option of.
Choosing a plan. I enter that page and I select , but it's not moving further

Munene111 · 2024-11-14

Mine too and they're ignoring this issue

MihailY · 2024-11-15

Hey folks,

Thanks for reaching out.

Are you getting any error messages when you select the Premium Student plan? Please send us a screenshot or a short video of how things look on your end.

Also, have you tried opening the link from the confirmation email in an incognito window or on a different device? What about a different internet connection?

Keep us posted on how it goes.

MihailYModerator

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Eminent0 · 2024-11-22

Payment method is not showing / no action, when clicked on the one time and continuous payment card.

Vasil · 2024-11-23

Hey @Eminent0,

Try using an incognito browser window or a different browser 🙂
In case things work well there, see if removing the cache & cookies of your main browser would solve the issue on it as well.

Hope this helps! Keep us posted 🙌🏼

VasilModerator

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