Renewed Premium Student Subscription but Cannot Access Hulu

[audgerlee]

Plan

Premium Student

Country

USA

My Question or Issue

I have renewed my Premium Student account and paid the correct amount for the past month with the renewed subscription. I am, however; unable to log back into my Hulu account and when attempting to do so receive a "you no longer have an account" message. When opening Hulu from the account tab in Spotify, I receive the same issue. How do I either create a new Hulu account or reactivate my old one?

[Maxim]

Hey @audgerlee,

I recommend reaching out to Hulu so that they can look into this for you 🙂

Thanks!

[boricuabutch]

I don't know why but I have a similar issue where I don't have a button that even lets me get Hulu with Premium even though it states they have it included. Is Spotify just doing away with it as we speak? Everyone seems to have an issue with this. I'm commenting to see if anyone has a solution to it at all. I don't know if there would even be a solution to my problem if there isn't one for yours.

[Ivelina]

Hey @boricuabutch,

Thanks for joining the thread!

Would you mind sharing some more info on the situation? Are you unable to subscribe to the Premium Student and Hulu bundle or is it something else that you're having issues with?

In the meantime, you can also read about Hulu with Premium Student in this help article.

We'll be on the lookout 🙂

[dv848ti3uf7n30jtxgn7]

I've reached out to Hulu and they can't help me and said it's something on Spotify's end. How do I get in touch with an agent?

[OscarDC]

Hey @dv848ti3uf7n30jtxgn7,

Thank you for joining the conversation.

If you've subscribed to the Premium Student bundle properly, you shouldn't have issues logging into HULU. So if that's the issue you're currently having, make sure you've followed the steps mentioned in this article to activate your HULU account and start using it.

Also, since you're asking to contact an agent, you can do it from any of the channels mentioned here, but keep in mind that if your issue is logging into your HULU account, a Spotify agent might not have the tools to assist further.

Hope this helps. If anything else comes up, don't hesitate to ask.