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Student discount got charged even more than the regular premium

Student discount got charged even more than the regular premium

I was using a debit card in paying my student premium. I already received a receipt and a student verification from sheerid, expecting that I'd only be charged 65php. I originally had 1060php in my account, but after inquiring for my balance, only 760php was left. And before anything else, I did not withdraw any money until now, I took most of what's left of my account(600php leaving 150php for emergency), fearing that I might get charged again. Please help!
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1 Reply

Hey @isisdoblado, welcome to the community!

 

Thanks for reaching out to us.

 

Sometimes, a payment for Spotify Premium might fail to complete. When this happens, the transaction shows as pending. This only means that the fudns are on hold by your bank and will go back to your account shortly.

 

You can contact your bank for more information about this transaction or reach out to our Support team via Twitter or Facebook.

 

They'll take a look backstage to help you out.

 

Cheers!



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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