Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

10035 Views

10 replies

1 likes

Premium for Students
  • 10035 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Angelica_S_B

Casual Listener

137343 Views

101 replies

141 likes

Premium for Students
  • 137343 Views
  • 101 replies
  • 141 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

32518 Views

19 replies

1 likes

Premium for Students
  • 32518 Views
  • 19 replies
  • 1 likes

subscribed twice by mistake, charged twice per month?

Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I paid 4,16 euros. Do you know If I'll pay the premiu...

Newbie

Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I ...

SpotCreated

Roadie

238 Views

1 replies

0 likes

  • 238 Views
  • 1 replies
  • 0 likes

Credit card nodig voor studentenkorting

Ik heb een premium account. Dat betaal ik met mijn normale bankrekening. Ik studeer nu en zou dus graag studentenkorting willen, maar als ik op de link daarvoor klik, moet ik credit card gegevens invullen. Die heb ik niet en heb ik voor mijn normale ...

Regular

Ik heb een premium account. Dat betaal ik met mijn normale bankrekening. Ik studeer nu en zou dus graag studentenkorting willen, maar als ik op de link daarvoor klik, moet ik credit card gegevens inv...

Brigitte98

Regular

1204 Views

9 replies

1 likes

  • 1204 Views
  • 9 replies
  • 1 likes

Student Discount Abroad

Hello everyone!I have a problem with getting the student discount and I hope you can help me! I'm a German studying at a Dutch university and I'm already successfully registered on UNiDays and in the Netherlands in general (BSN). The thing is that my...

Newbie

Hello everyone! I have a problem with getting the student discount and I hope you can help me! I'm a German studying at a Dutch university and I'm already successfully registered on UNiDays and in t...

Maxim

Spotify Star

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

I didn't complete my premium subscription but money was still taken off my bank account! Want refund

Hello Earlier I was interested in the student discount and I entered all my card information but when I saw that I had to upload a document of myself in an institution I decided I don't want this after all. Anyways, because I had already entered all ...

Newbie

Hello   Earlier I was interested in the student discount and I entered all my card information but when I saw that I had to upload a document of myself in an institution I decided I don't want...

Maxim

Spotify Star

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I tried 3 times to pay the premium. In tge third, i got the confirmation from the website but when i go back to spotify, there's no option to continue, and it never works. It taked too long for the confirmation that i study and usually the previous p...

Casual Listener

I tried 3 times to pay the premium. In tge third, i got the confirmation from the website but when i go back to spotify, there's no option to continue, and it never works. It taked too long for the c...

Nagazai

Casual Listener

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes

Student discount

Hello, A week ago I registered with attached photo as a student for spotify premium. Still I didn't get any answer from Spotify... The only way to get in touch with Spotify is apparently by making this... How long does it take when you get any respon...

Newbie

Hello,   A week ago I registered with attached photo as a student for spotify premium. Still I didn't get any answer from Spotify... The only way to get in touch with Spotify is apparently by ...

SpotCreated

Roadie

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Student discount problem

My pc rebooted when i was inserting my stundent's information, now the value has been discounted from my credit card and i dont confirmed my student's information, how can i get a link to send my college's bill and everything?

Newbie

My pc rebooted when i was inserting my stundent's information, now the value has been  discounted from my credit card and i dont confirmed my student's information, how can i get a link to send ...

Bittencourt

Spotify Star

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Can we get our money back?

My father paid about 10 dollars for the students offer , we couldnt use it at the end because it was only for university students and I'm in my last year of highschool. Please tell me we can get the money back. :'(

Newbie

My father paid about 10 dollars for the students offer , we couldnt use it at the end because it was only for university students and I'm in my last year of highschool. Please tell me we can get t...

Jacob

Community Legend

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Subscription Still Pending (Charged twice)

I recently paid for the student subscription but was charged twice and is still pending for two days now. Has anyone recently had trouble with the student subscription? I would like to get my money back.

Casual Listener

I recently paid for the student subscription but was charged twice and is still pending for two days now. Has anyone recently had trouble with the student subscription? I would like to get my money b...

Andersonajeg17

Regular

419 Views

2 replies

0 likes

  • 419 Views
  • 2 replies
  • 0 likes

college Student discount

I go to the university of Iowa and have been a student for over a month now and for some reason spotify wont let me get the discount. This university is a large school and is also on the list of schools who get the discount. I already paid for spotif...

Newbie

I go to the university of Iowa and have been a student for over a month now and for some reason spotify wont let me get the discount. This university is a large school and is also on the list of scho...

Maxim

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Solved!! Student Premium to Family Premium

I bought the student premium package yesterday for five bucks but then my mom bought the family package and I was put on that one today. Can I get a refund for the student membership since I didn't even use it for 24 hours? and do I have to cancel so...

Newbie

I bought the student premium package yesterday for five bucks but then my mom bought the family package and I was put on that one today. Can I get a refund for the student membership since I didn't e...

SpotCreated

Roadie

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Duda Descuento para estudiantes

Hola, he solicitado el descuento para estudiantes y aun no se me ha verificado, pero ya me han realizado el cargo en la cuenta. La cuenta me sigue apareciendo en free. Es normal??

Newbie

Hola, he solicitado el descuento para estudiantes y aun no se me ha verificado, pero ya me han realizado el cargo en la cuenta. La cuenta me sigue apareciendo en free. Es normal??

207 Views

0 replies

0 likes

  • 207 Views
  • 0 replies
  • 0 likes

can't verify that I'm a student

Hi! Im a student at the university of minnesota and i applied for the discount and it keeps saying that it cant verify that im a student!

Newbie

Hi! Im a student at the university of minnesota and i applied for the discount and it keeps saying that it cant verify that im a student! 

Maxim

Spotify Star

1040 Views

1 replies

0 likes

  • 1040 Views
  • 1 replies
  • 0 likes

Accidentally paied double

Hi guys I requested the studentsversion for my account. After the confirmation of the studentversion i acidentally bought the normal version. My card is charges twice right now. Do i have two contracts now or how can i get the money back for the norm...

Newbie

Hi guys   I requested the studentsversion for my account. After the confirmation of the studentversion i acidentally bought the normal version. My card is charges twice right now. Do i have t...

SpotCreated

Roadie

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

NUS Discount

Hi, i'm trying to purchase the student spotify but It will only take me to unidays website. I only have an NUS card as I am an apprentice so i haven't got an student portal to sign on too. any help would be appreciated thanks

Newbie

Hi,   i'm trying to purchase the student spotify but It will only take me to unidays website.   I only have an NUS card as I am an apprentice so i haven't got an student portal to sign ...

Maxim

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Can i get a refund?

Anyone has opinion on what should i do when I purchased the $14.99 premium but only realized that I'm eligible for student $7.99 package? Now I've been double charged. Can i ask for refund?

Newbie

Anyone has opinion on what should i do when I purchased the $14.99 premium but only realized that I'm eligible for student $7.99 package? Now I've been double charged. Can i ask for refund? 

Maxim

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

College Student

I tried to get on the college student discount and it took the $5 but didn't upgrade my account?

Newbie

I tried to get on the college student discount and it took the $5 but didn't upgrade my account?

SpotCreated

Roadie

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Student Discount Error

Okay so today I tried multiple times to apply for the student premium discount and after I entered my card information and all, it would not recognize me as a student. I tried a couple times to see if it would work and apparently each time I tried, m...

Newbie

Okay so today I tried multiple times to apply for the student premium discount and after I entered my card information and all, it would not recognize me as a student. I tried a couple times to see i...

Kimberly_rc

Casual Listener

260 Views

1 replies

0 likes

  • 260 Views
  • 1 replies
  • 0 likes

Spotify+Hulu Student Discount "Unable to process card"

Hey, so I've been attempting to activate the student discount and everytime I sign in, I am always met with an error "Unable to process card." I have a free hulu account and the spotify premium for students. I have tried contacting hulu support, but ...

Newbie

...remium for students. I have tried contacting hulu support, but they were unsuccessful as well. Does anyone have any ideas on a fix?

kpenn123

Newbie

1031 Views

3 replies

0 likes

Student discount USA
  • 1031 Views
  • 3 replies
  • 0 likes

Student Spotify

I was signing up for the student Spotify however after I had entered my card info and tapped continue to put in my school information my wifi stopped working and the page had reloaded to the card info only this time none of my information was there. ...

Newbie

I was signing up for the student Spotify however after I had entered my card info and tapped continue to put in my school information my wifi stopped working and the page had reloaded to the card inf...

Rachelbadwolf

Newbie

328 Views

3 replies

0 likes

  • 328 Views
  • 3 replies
  • 0 likes