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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31110 Views

19 replies

1 likes

Premium for Students
  • 31110 Views
  • 19 replies
  • 1 likes

Switching from premium to student

Hello, Im currently a premium member and want to switch to student. When i go to the student link and click get started, it prompts me to the credit card screen and will not let me proceed until i put in my card number. Im already signed in to my acc...

Casual Listener

Hello,  Im currently a premium member and want to switch to student. When i go to the student link and click get started, it prompts me to the credit card screen and will not let me proceed unt...

Maxim

Spotify Star

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Student discount

Hey!I want to change my premium to Studnet discount but i can't selected paypal payment.Only credit card payment but i have just maestro card.What can i do now?

Newbie

Hey! I want to change my premium to Studnet discount but i can't selected paypal payment. Only credit card payment but i have just maestro card. What can i do now?  

Maxim

Spotify Star

291 Views

1 replies

0 likes

  • 291 Views
  • 1 replies
  • 0 likes

Comprovante estudantil.

Oi, boa noite. Eu hoje fui colocar minha conta como Premium de estudante, tinha preenchido tudo e quando fui anexar meu comprovante de matrícula da faculdade, o aplicativo travou e fechou?? Nisso, havia sido avisado que aconteceria uma cobrança poste...

Newbie

Oi, boa noite. Eu hoje fui colocar minha conta como Premium de estudante, tinha preenchido tudo e quando fui anexar meu comprovante de matrícula da faculdade, o aplicativo travou e fechou?? Nisso, ha...

Bittencourt

Spotify Star

1157 Views

1 replies

0 likes

  • 1157 Views
  • 1 replies
  • 0 likes

Signing up for student discount

Tried signing up for student discount with my university but receive this error. Unfortunately, we couldn't confirm that you're a student.Please check your details and try again.If we still can't confirm your details, you won't be charged.Any pending...

Casual Listener

Tried signing up for student discount with my university but receive this error.  Unfortunately, we couldn't confirm that you're a student. Please check your details and try again. If we s...

fischfun

Gig Goer

3499 Views

3 replies

0 likes

  • 3499 Views
  • 3 replies
  • 0 likes

payment taken from me but still I don't have premium

Hello I recently bought student premium and the payment was taken from me. But Spotify said I had to wait for a couple of days to make sure that my student identification was legit. So i decided to try the "one week premium trial" in the mean time. S...

Newbie

Hello I recently bought student premium and the payment was taken from me. But Spotify said I had to wait for a couple of days to make sure that my student identification was legit. So i decided to t...

182 Views

0 replies

0 likes

  • 182 Views
  • 0 replies
  • 0 likes

Payment and Spotify account

Hello! I've made the Spotify for student subscription, but from my card have been withdrawn 10 euros for Spotify Premium and 5 for Spotify for student. What should I do?

Visitor

Hello! I've made the Spotify for student subscription, but from my card have been withdrawn 10 euros for Spotify Premium and 5 for Spotify for student. What should I do?

145 Views

0 replies

0 likes

  • 145 Views
  • 0 replies
  • 0 likes

More payment options.

I’ve been charged for regular premium membership but I wanted to upgrade it to student membership where I am charged less. Please help me getting the student membership since I’ve already paid for regular membership.

Casual Listener

I’ve been charged for regular premium membership but I wanted to upgrade it to student membership where I am charged less. Please help me getting the student membership since I’ve already paid for re...

Gaurav_B

Casual Listener

333 Views

3 replies

0 likes

  • 333 Views
  • 3 replies
  • 0 likes

Solved!! Get student discount after be premium

Good morning,i had some questions, I don't know if someone else had this trouble.i had seen there is a discount for students and I want to get it but this month I'm premium yet, can I get the discount? Have I to get it after finish the month and canc...

Casual Listener

Good morning, i had some questions, I don't know if someone else had this trouble. i had seen there is a discount for students and I want to get it but this month I'm premium yet, can I get t...

user-removed

Not applicable

677 Views

6 replies

0 likes

  • 677 Views
  • 6 replies
  • 0 likes

Charged twice per month

I have spotify in my phone and ı had upgrade to premium with student discount but ı saw 2 charge on my credit card extract ı cant attach now my account will be reset on 06.10.17

Newbie

I have spotify in my phone and ı had upgrade to premium with student discount but ı saw 2 charge on my credit card extract ı cant attach now my account will be reset on 06.10.17

Jacob

Community Legend

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

I Have Hulu and Want to Add Spotify

Hey! So I currently already have Hulu and am wanting to add spotify for the student bundle however my Ma pays for the Hulu, and I can't find away to add spotify with out having to pay for it myself. Is there any way around this?

Newbie

Hey! So I currently already have Hulu and am wanting to add spotify for the student bundle however my Ma pays for the Hulu, and I can't find away to add spotify with out having to pay for it myself. ...

194 Views

0 replies

0 likes

  • 194 Views
  • 0 replies
  • 0 likes

Premium

I am a student and have created a student account which worked for one month. I have been getting charged for the past half of year the full price and just now noticed. I would like to be refunded my extra payments and set back to student account. I ...

Newbie

I am a student and have created a student account which worked for one month. I have been getting charged for the past half of year the full price and just now noticed. I would like to be refunded my...

192 Views

0 replies

0 likes

  • 192 Views
  • 0 replies
  • 0 likes

Changing Subscription

Ive been trying to change my subscription to student discount but the site simply wont let me load. ive tried multiple days now. i cannot tell why it will not let me. please help

Newbie

Ive been trying to change my subscription to student discount but the site simply wont let me load. ive tried multiple days now. i cannot tell why it will not let me. please help

165 Views

0 replies

0 likes

  • 165 Views
  • 0 replies
  • 0 likes

Student discount can't pay with ideal?

Hi, I want to buy a premium with student discount. But there is no option to pay with ideal, only with creditcard/master/visa. I don't have a creditcard. How can i fix this problem? Thanks! Lieke

Newbie

Hi,   I want to buy a premium with student discount. But there is no option to pay with ideal, only with creditcard/master/visa. I don't have a creditcard.  How can i fix this problem? &...

LordRollin

Community Legend

254 Views

1 replies

1 likes

  • 254 Views
  • 1 replies
  • 1 likes

Problema con l'account per studenti

Ciao!Oggi ho guardato le mie ricevute e ho visto che mi sono stati sottratti i soldi come se avessi l'account normale e non quello per studenti. Solo per il mese di maggio ha funzionato questa offerta.Grazie in anticipo per l'aiuto Hi! Today, i see m...

Casual Listener

Ciao! Oggi ho guardato le mie ricevute e ho visto che mi sono stati sottratti i soldi come se avessi l'account normale e non quello per studenti. Solo per il mese di maggio ha funzionato questa offe...

LordRollin

Community Legend

1438 Views

3 replies

0 likes

  • 1438 Views
  • 3 replies
  • 0 likes

No Student discount anymore but still student

Hi, Spotify now costs 9.99, but I'm still a student and don't understand why it now costs more. Can you please make my account a student's account again?Thank you!

Casual Listener

Hi,  Spotify now costs 9.99, but I'm still a student and don't understand why it now costs more.  Can you please make my account a student's account again? Thank you! 

Maxim

Spotify Star

325 Views

3 replies

0 likes

  • 325 Views
  • 3 replies
  • 0 likes

Studentenaboverlängerung

Moin!Habe heute eine Mail von Spotify bekommen, dass ich meinen Studentenrabatt verlängern sollte, nun habe ich mich bei Unidays angemeldet, dort steht, dass mein Account bis Mitte nächsten Jahres schon verifiziert ist.Muss ich nun noch weiteres tun,...

Newbie

Moin! Habe heute eine Mail von Spotify bekommen, dass ich meinen Studentenrabatt verlängern sollte, nun habe ich mich bei Unidays angemeldet, dort steht, dass mein Account bis Mitte nächsten Jahres ...

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

i didn't get e mail for student discount

I send my information about school 5 days ago it said i will get an e mail in 1 2 days but i still didnt get an e mail and i cant tell either i paid for it or didnt paid. how long does it take??

Newbie

I send my information about school 5 days ago it said i will get an e mail in 1 2 days but i still didnt get an e mail and i cant tell either i paid for it or didnt paid. how long does it take??

189 Views

0 replies

0 likes

  • 189 Views
  • 0 replies
  • 0 likes

Student ID isn't being verified

I've been trying to apply for the student discount but it's saying "Document does not prove current enrollment. Please upload a document that shows you are enrolled in classes for the current term.". Do I have to send in a picture of my class schedul...

Casual Listener

I've been trying to apply for the student discount but it's saying "Document does not prove current enrollment. Please upload a document that shows you are enrolled in classes for the current te...

fischfun

Gig Goer

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes