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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9195 Views

5 replies

0 likes

Premium for Students
  • 9195 Views
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AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14214 Views

10 replies

2 likes

Premium for Students
  • 14214 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23783 Views

11 replies

1 likes

Premium for Students
  • 23783 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167883 Views

110 replies

148 likes

Premium for Students
  • 167883 Views
  • 110 replies
  • 148 likes

Superuser Contribution student

El cargo que se realizo a mi tarjeta por el pago del servicio premium de estudiante fue mas al que se cobra regularmente por mes ya hable al banco y el problema es con la pagina pero es increible que siendo una empresa de tal magnitud no tengan un nu...

Newbie

El cargo que se realizo a mi tarjeta por el pago del servicio premium de estudiante fue mas al que se cobra regularmente por mes ya hable al banco y el problema es con la pagina pero es increible que...

MonicaM_Bogota

Roadie

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Re: Student Discount Subscription Renewal, Studying Abroad

Hello!I have the same problem.My home university is in the UK.I am studying in the US for a quarter.I have tried your solution, but unfortunately, it doesn't work for me...Any other ideas?Thank you!Stella

Visitor

Hello! I have the same problem. My home university is in the UK. I am studying in the US for a quarter. I have tried your solution, but unfortunately, it doesn't work for me... Any other ideas? ...

240 Views

0 replies

0 likes

  • 240 Views
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Student Discount

I go to a college that is not listed and I would like to be able to get the discount please!

Newbie

I go to a college that is not listed and I would like to be able to get the discount please!

osornios

Spotify Star

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Im not suitable for student discount but spotify still collected the money

I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone help?

Newbie

I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone ...

imattolo

Community Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

switching universities

hello,I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now. I know I keep my premium and student benefits for another year basically,...

Newbie

  hello, I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now.  I k...

247 Views

0 replies

0 likes

  • 247 Views
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Solution

Hola.Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía que su había algún problema no me lo cobrarían y pues c...

Newbie

Hola. Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía qu...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Spotify got the money, but didnt change my abo

I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !).I paid for premium, you got the money and I would like to have ...

Casual Listener

I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !). I paid f...

257 Views

0 replies

0 likes

  • 257 Views
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Premium to student

Hey everone! I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I don't know how to do that without being double charged... An...

Newbie

Hey everone!  I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I do...

Maxim

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Renewing Spotify Student

Hello Spotify community, I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole months at full price. I want to open a case, or something ...

Newbie

Hello Spotify community,  I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole ...

Maxim

Spotify Star

411 Views

1 replies

0 likes

  • 411 Views
  • 1 replies
  • 0 likes

Switching to Student DIscount

I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just make a new account?

Newbie

I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just ma...

Maxim

Spotify Star

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

premium for students webpage keeps loading

HiI am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin my payment details. Does anyone know how to solve this ...

Casual Listener

Hi I am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin m...

Nico

Community Legend

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
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Discount Family Subscriptions!

If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?

Newbie

If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?

LordRollin

Community Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Charged twice for nothing

I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but have received no response. Is there a customer serv...

Newbie

I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but ...

LordRollin

Community Legend

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no premium for Student

Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened.-Had an old sheerid success link that brought me to enter account and credit card details-Asked me to re-verify because so...

Visitor

Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened. -Had an old sheerid success link that brought me to enter accoun...

MonicaM_Bogota

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Getting money from me even ı didnt sing up

I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?

Newbie

I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?

Maxim

Spotify Star

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student

HelloI wanna buy a Student Spotify and i put my credit card number and everything then i press ok than i can't press ok because the page is down but Spotify take away 2,5 euro out my creditcard. But i cant put again my credit number and my account is...

Casual Listener

Hello I wanna buy a Student Spotify and i put my credit card number and everything then i press ok than i can't press ok because the page is down but Spotify take away 2,5 euro out my creditcard. Bu...

Erika

Roadie

510 Views

3 replies

0 likes

  • 510 Views
  • 3 replies
  • 0 likes

Discounts for Students or signing for longer periods (eg. 1 year).

I am a student member and have always been a member why am I getting charged $10 for these past two months ?

Casual Listener

I am a student member and have always been a member why am I getting charged $10 for these past two months ?

cf01

Casual Listener

533 Views

5 replies

0 likes

  • 533 Views
  • 5 replies
  • 0 likes

Superuser Contribution Want to change to student discount, can I get a refund?

I have been on a student discount subscription for a year now and didn't recieve a notification that I would be charged the full price. Since I am still a student I have now changed my subscription back to having the discount. However, I am still bei...

Newbie

I have been on a student discount subscription for a year now and didn't recieve a notification that I would be charged the full price. Since I am still a student I have now changed my subscription b...

MonicaM_Bogota

Roadie

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change to Student Account

Hello. I would like to change to a student account but I was just charged today for my regular premium account. I would like to speak to someone about updating my account without any breaks in my service. Would it be possible to switch my account to ...

Newbie

Hello. I would like to change to a student account but I was just charged today for my regular premium account. I would like to speak to someone about updating my account without any breaks in my ser...

MonicaM_Bogota

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change Student Accounts

Hi guys, So I've been a premium member for a while and I've recently got the student membership, however I've accidentally linked it to my old Spotify account that I no longer use and doesn't have all my playlists etc on there. I've cancelled the stu...

Newbie

Hi guys,   So I've been a premium member for a while and I've recently got the student membership, however I've accidentally linked it to my old Spotify account that I no longer use and doesn'...

MonicaM_Bogota

Roadie

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes