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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9872 Views

6 replies

1 likes

Premium for Students
  • 9872 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15660 Views

10 replies

2 likes

Premium for Students
  • 15660 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25093 Views

11 replies

1 likes

Premium for Students
  • 25093 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170338 Views

110 replies

148 likes

Premium for Students
  • 170338 Views
  • 110 replies
  • 148 likes

Overcharged

i was recently overcharged on my premium account, i pay for a student membership and my account was charged the full premium amount even though i did not receive an email saying my subscription would be coming to the end of the 12 months in order for...

Newbie

i was recently overcharged on my premium account, i pay for a student membership and my account was charged the full premium amount even though i did not receive an email saying my subscription would...

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Charged regular Premium price for 1 month between one year of Student Discount and renewing, refund

I already had the Student Discount and when it came time to renew, the first document I submitted didn't meet the standards. By the time I was able to submit an acceptable document for renewal of the Student Discount, I had already been charged the s...

Newbie

I already had the Student Discount and when it came time to renew, the first document I submitted didn't meet the standards. By the time I was able to submit an acceptable document for renewal of the...

247 Views

0 replies

0 likes

  • 247 Views
  • 0 replies
  • 0 likes

Solved!! Unable to verify Student discount

Hi, I recently upgraded to Spotify Premium with student discount. Paid through credit card, the money was taken from the account but I just closed the verification steps and was unable to verify my account. Is there any link so I can submit the info?...

Casual Listener

Hi, I recently upgraded to Spotify Premium with student discount. Paid through credit card, the money was taken from the account but I just closed the verification steps and was unable to verify my a...

Maxim

Spotify Star

2448 Views

5 replies

0 likes

  • 2448 Views
  • 5 replies
  • 0 likes

Student discount payment problem

I left the page before i finished steps. There was writing that "we didn't take the payment yet" BUT YOU DID! I haven't upload even my student certificate. I couldn't understand why you took my my money. So i want my money back immediately!

Casual Listener

I left the page before i finished steps. There was writing that "we didn't take the payment yet" BUT YOU DID! I haven't upload even my student certificate. I couldn't understand why you took my my mo...

joaoissocool

Casual Listener

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount not working

I am trying to get premium with the student discount, my university is listed and i am currently enrolled there, but it says that my details don't match. i have an id and everything, is there any way for me to get the discount???

Newbie

I am trying to get premium with the student discount, my university is listed and i am currently enrolled there, but it says that my details don't match. i have an id and everything, is there any way...

MonicaM_Bogota

Roadie

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution student

El cargo que se realizo a mi tarjeta por el pago del servicio premium de estudiante fue mas al que se cobra regularmente por mes ya hable al banco y el problema es con la pagina pero es increible que siendo una empresa de tal magnitud no tengan un nu...

Newbie

El cargo que se realizo a mi tarjeta por el pago del servicio premium de estudiante fue mas al que se cobra regularmente por mes ya hable al banco y el problema es con la pagina pero es increible que...

MonicaM_Bogota

Roadie

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Re: Student Discount Subscription Renewal, Studying Abroad

Hello!I have the same problem.My home university is in the UK.I am studying in the US for a quarter.I have tried your solution, but unfortunately, it doesn't work for me...Any other ideas?Thank you!Stella

Visitor

Hello! I have the same problem. My home university is in the UK. I am studying in the US for a quarter. I have tried your solution, but unfortunately, it doesn't work for me... Any other ideas? ...

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes

Student Discount

I go to a college that is not listed and I would like to be able to get the discount please!

Newbie

I go to a college that is not listed and I would like to be able to get the discount please!

osornios

Spotify Star

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Im not suitable for student discount but spotify still collected the money

I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone help?

Newbie

I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone ...

imattolo

Community Legend

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

switching universities

hello,I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now. I know I keep my premium and student benefits for another year basically,...

Newbie

  hello, I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now.  I k...

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
  • 0 likes

Solution

Hola.Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía que su había algún problema no me lo cobrarían y pues c...

Newbie

Hola. Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía qu...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Spotify got the money, but didnt change my abo

I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !).I paid for premium, you got the money and I would like to have ...

Casual Listener

I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !). I paid f...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Premium to student

Hey everone! I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I don't know how to do that without being double charged... An...

Newbie

Hey everone!  I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I do...

Maxim

Spotify Star

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Renewing Spotify Student

Hello Spotify community, I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole months at full price. I want to open a case, or something ...

Newbie

Hello Spotify community,  I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole ...

Maxim

Spotify Star

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Switching to Student DIscount

I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just make a new account?

Newbie

I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just ma...

Maxim

Spotify Star

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

premium for students webpage keeps loading

HiI am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin my payment details. Does anyone know how to solve this ...

Casual Listener

Hi I am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin m...

Nico

Community Legend

609 Views

3 replies

0 likes

  • 609 Views
  • 3 replies
  • 0 likes

Discount Family Subscriptions!

If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?

Newbie

If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?

LordRollin

Community Legend

465 Views

1 replies

0 likes

  • 465 Views
  • 1 replies
  • 0 likes

Charged twice for nothing

I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but have received no response. Is there a customer serv...

Newbie

I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but ...

LordRollin

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no premium for Student

Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened.-Had an old sheerid success link that brought me to enter account and credit card details-Asked me to re-verify because so...

Visitor

Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened. -Had an old sheerid success link that brought me to enter accoun...

MonicaM_Bogota

Roadie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Getting money from me even ı didnt sing up

I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?

Newbie

I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?

Maxim

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes