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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8491 Views

5 replies

0 likes

Premium for Students
  • 8491 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12201 Views

10 replies

2 likes

Premium for Students
  • 12201 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22618 Views

11 replies

1 likes

Premium for Students
  • 22618 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165617 Views

110 replies

148 likes

Premium for Students
  • 165617 Views
  • 110 replies
  • 148 likes

Premium to student

Hey everone! I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I don't know how to do that without being double charged... An...

Newbie

Hey everone!  I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I do...

Maxim

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Renewing Spotify Student

Hello Spotify community, I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole months at full price. I want to open a case, or something ...

Newbie

Hello Spotify community,  I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole ...

Maxim

Spotify Star

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Switching to Student DIscount

I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just make a new account?

Newbie

I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just ma...

Maxim

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

premium for students webpage keeps loading

HiI am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin my payment details. Does anyone know how to solve this ...

Casual Listener

Hi I am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin m...

Nico

Community Legend

600 Views

3 replies

0 likes

  • 600 Views
  • 3 replies
  • 0 likes

Discount Family Subscriptions!

If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?

Newbie

If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?

LordRollin

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Charged twice for nothing

I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but have received no response. Is there a customer serv...

Newbie

I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but ...

LordRollin

Community Legend

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged but no premium for Student

Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened.-Had an old sheerid success link that brought me to enter account and credit card details-Asked me to re-verify because so...

Visitor

Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened. -Had an old sheerid success link that brought me to enter accoun...

MonicaM_Bogota

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Getting money from me even ı didnt sing up

I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?

Newbie

I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?

Maxim

Spotify Star

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student

HelloI wanna buy a Student Spotify and i put my credit card number and everything then i press ok than i can't press ok because the page is down but Spotify take away 2,5 euro out my creditcard. But i cant put again my credit number and my account is...

Casual Listener

Hello I wanna buy a Student Spotify and i put my credit card number and everything then i press ok than i can't press ok because the page is down but Spotify take away 2,5 euro out my creditcard. Bu...

Erika

Roadie

503 Views

3 replies

0 likes

  • 503 Views
  • 3 replies
  • 0 likes

Discounts for Students or signing for longer periods (eg. 1 year).

I am a student member and have always been a member why am I getting charged $10 for these past two months ?

Casual Listener

I am a student member and have always been a member why am I getting charged $10 for these past two months ?

cf01

Casual Listener

529 Views

5 replies

0 likes

  • 529 Views
  • 5 replies
  • 0 likes

Superuser Contribution Want to change to student discount, can I get a refund?

I have been on a student discount subscription for a year now and didn't recieve a notification that I would be charged the full price. Since I am still a student I have now changed my subscription back to having the discount. However, I am still bei...

Newbie

I have been on a student discount subscription for a year now and didn't recieve a notification that I would be charged the full price. Since I am still a student I have now changed my subscription b...

MonicaM_Bogota

Roadie

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change to Student Account

Hello. I would like to change to a student account but I was just charged today for my regular premium account. I would like to speak to someone about updating my account without any breaks in my service. Would it be possible to switch my account to ...

Newbie

Hello. I would like to change to a student account but I was just charged today for my regular premium account. I would like to speak to someone about updating my account without any breaks in my ser...

MonicaM_Bogota

Roadie

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change Student Accounts

Hi guys, So I've been a premium member for a while and I've recently got the student membership, however I've accidentally linked it to my old Spotify account that I no longer use and doesn't have all my playlists etc on there. I've cancelled the stu...

Newbie

Hi guys,   So I've been a premium member for a while and I've recently got the student membership, however I've accidentally linked it to my old Spotify account that I no longer use and doesn'...

MonicaM_Bogota

Roadie

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Studenten E-Mail hat sich geändert

Durch einen Uniwechsel hat sich meine Studenten E-Mailadresse geändert. Wie kann ich diese ändern? Es kommt immer die Meldung dass meine Studentenzeit abgelaufen ist, aber ich kann die hinterlegte Mailadresse nicht ändern. Kann mir jemand helfen?

Newbie

Durch einen Uniwechsel hat sich meine Studenten E-Mailadresse geändert. Wie kann ich diese ändern? Es kommt immer die Meldung dass meine Studentenzeit abgelaufen ist, aber ich kann die hinterlegte Ma...

318 Views

0 replies

1 likes

  • 318 Views
  • 0 replies
  • 1 likes

Student Premium

Hi,Spotify Community! I just want to ask if how can I avail a Student Premium if I don't have a credit card? I'll wait for your response,ppl.

Newbie

 Hi,Spotify Community! I just want to ask if how can I avail a Student Premium if I don't have a credit card? I'll wait for your response,ppl.

justinewin_

Roadie

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

about charging for premium

Hello I did click by accident on student premium and they charged me 4.99 but then i realised that im not student and bought a real one for 9.99 and spotify just charged me 15€ can you help me get my fiver back im living on earth by the way so that f...

Newbie

Hello I did click by accident on student premium and they charged me 4.99 but then i realised that im not student and bought a real one for 9.99 and spotify just charged me 15€ can you help me get my...

jmdesin892

Roadie

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Student Premium Enrollment Problem

Hi,I tried to get premium with student discount but it failed.After I have filled the card details and details regarding my university, the sheer id prompted an error and ask me to retry. However, in the mean time I realized that Spotify already char...

Newbie

Hi, I tried to get premium with student discount but it failed. After I have filled the card details and details regarding my university, the sheer id prompted an error and ask me to retry. Ho...

angelicaxc

Newbie

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Student Discount

Hi-- I'm trying to switch my current account to my student account, but when I go to the page to do so, it get this (see attachment). Basically, it's just a spinning wheel and doesn't load. Can someone help? Thanks

Casual Listener

Hi-- I'm trying to switch my current account to my student account, but when I go to the page to do so, it get this (see attachment). Basically, it's just a spinning wheel and doesn't load. Can someo...

LordRollin

Community Legend

549 Views

3 replies

0 likes

  • 549 Views
  • 3 replies
  • 0 likes

Superuser Contribution About student subs. Payment error

Hi. I paid but my membership didn't upgrade. I wanna be more spesific, I tried to get premium I paid 6.99 TL , this cost was deducted from my bank account but my membership didnt upgrade. By the way I m from Turkey, in Turkey student membership syste...

Newbie

Hi. I paid but my membership didn't upgrade. I wanna be more spesific, I tried to get premium  I paid 6.99 TL , this cost was deducted from my bank account but my membership didnt upgrade. By th...

JulianA_Bogota

Roadie

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Studentenrabatt nicht angenommen

Hallo, ich habe mir so eben den Spotify Premium Acount gemacht über meinen Studentenrabatt. Mir wird nun jetzt aber der volle Premium Preis statt den 4,99€ abgezogen, obwohl in meinem Account stand, dass ich Premium Studentenrabatt in Anspruch nehme....

Visitor

Hallo,   ich habe mir so eben den Spotify Premium Acount gemacht über meinen Studentenrabatt. Mir wird nun jetzt aber der volle Premium Preis statt den 4,99€ abgezogen, obwohl in  meinem ...

JulianA_Bogota

Roadie

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes