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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17513 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19759 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160571 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36613 Views
19 replies
1 likes
I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just make a new account?
I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just ma...
Spotify Star
343 Views
1 replies
0 likes
HiI am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin my payment details. Does anyone know how to solve this ...
Hi I am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin m...
Community Legend
577 Views
3 replies
0 likes
If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?
If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?
Community Legend
435 Views
1 replies
0 likes
I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but have received no response. Is there a customer serv...
I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but ...
Community Legend
341 Views
1 replies
0 likes
Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened.-Had an old sheerid success link that brought me to enter account and credit card details-Asked me to re-verify because so...
Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened. -Had an old sheerid success link that brought me to enter accoun...
Roadie
312 Views
1 replies
0 likes
I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?
I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?
Spotify Star
330 Views
1 replies
0 likes
HelloI wanna buy a Student Spotify and i put my credit card number and everything then i press ok than i can't press ok because the page is down but Spotify take away 2,5 euro out my creditcard. But i cant put again my credit number and my account is...
Hello I wanna buy a Student Spotify and i put my credit card number and everything then i press ok than i can't press ok because the page is down but Spotify take away 2,5 euro out my creditcard. Bu...
Roadie
478 Views
3 replies
0 likes
I am a student member and have always been a member why am I getting charged $10 for these past two months ?
I am a student member and have always been a member why am I getting charged $10 for these past two months ?
Casual Listener
488 Views
5 replies
0 likes
I have been on a student discount subscription for a year now and didn't recieve a notification that I would be charged the full price. Since I am still a student I have now changed my subscription back to having the discount. However, I am still bei...
I have been on a student discount subscription for a year now and didn't recieve a notification that I would be charged the full price. Since I am still a student I have now changed my subscription b...
Roadie
577 Views
1 replies
0 likes
Hello. I would like to change to a student account but I was just charged today for my regular premium account. I would like to speak to someone about updating my account without any breaks in my service. Would it be possible to switch my account to ...
Hello. I would like to change to a student account but I was just charged today for my regular premium account. I would like to speak to someone about updating my account without any breaks in my ser...
Roadie
400 Views
1 replies
0 likes
Hi guys, So I've been a premium member for a while and I've recently got the student membership, however I've accidentally linked it to my old Spotify account that I no longer use and doesn't have all my playlists etc on there. I've cancelled the stu...
Hi guys, So I've been a premium member for a while and I've recently got the student membership, however I've accidentally linked it to my old Spotify account that I no longer use and doesn'...
Roadie
338 Views
1 replies
0 likes
Durch einen Uniwechsel hat sich meine Studenten E-Mailadresse geändert. Wie kann ich diese ändern? Es kommt immer die Meldung dass meine Studentenzeit abgelaufen ist, aber ich kann die hinterlegte Mailadresse nicht ändern. Kann mir jemand helfen?
Durch einen Uniwechsel hat sich meine Studenten E-Mailadresse geändert. Wie kann ich diese ändern? Es kommt immer die Meldung dass meine Studentenzeit abgelaufen ist, aber ich kann die hinterlegte Ma...
310 Views
0 replies
1 likes
Hi,Spotify Community! I just want to ask if how can I avail a Student Premium if I don't have a credit card? I'll wait for your response,ppl.
Hi,Spotify Community! I just want to ask if how can I avail a Student Premium if I don't have a credit card? I'll wait for your response,ppl.
Roadie
331 Views
1 replies
0 likes
Hello I did click by accident on student premium and they charged me 4.99 but then i realised that im not student and bought a real one for 9.99 and spotify just charged me 15€ can you help me get my fiver back im living on earth by the way so that f...
Hello I did click by accident on student premium and they charged me 4.99 but then i realised that im not student and bought a real one for 9.99 and spotify just charged me 15€ can you help me get my...
Roadie
254 Views
1 replies
0 likes
Hi,I tried to get premium with student discount but it failed.After I have filled the card details and details regarding my university, the sheer id prompted an error and ask me to retry. However, in the mean time I realized that Spotify already char...
Hi, I tried to get premium with student discount but it failed. After I have filled the card details and details regarding my university, the sheer id prompted an error and ask me to retry. Ho...
Newbie
294 Views
1 replies
0 likes
Hi-- I'm trying to switch my current account to my student account, but when I go to the page to do so, it get this (see attachment). Basically, it's just a spinning wheel and doesn't load. Can someone help? Thanks
Hi-- I'm trying to switch my current account to my student account, but when I go to the page to do so, it get this (see attachment). Basically, it's just a spinning wheel and doesn't load. Can someo...
Community Legend
514 Views
3 replies
0 likes
Hi. I paid but my membership didn't upgrade. I wanna be more spesific, I tried to get premium I paid 6.99 TL , this cost was deducted from my bank account but my membership didnt upgrade. By the way I m from Turkey, in Turkey student membership syste...
Hi. I paid but my membership didn't upgrade. I wanna be more spesific, I tried to get premium I paid 6.99 TL , this cost was deducted from my bank account but my membership didnt upgrade. By th...
Roadie
322 Views
1 replies
0 likes
Hallo, ich habe mir so eben den Spotify Premium Acount gemacht über meinen Studentenrabatt. Mir wird nun jetzt aber der volle Premium Preis statt den 4,99€ abgezogen, obwohl in meinem Account stand, dass ich Premium Studentenrabatt in Anspruch nehme....
Hallo, ich habe mir so eben den Spotify Premium Acount gemacht über meinen Studentenrabatt. Mir wird nun jetzt aber der volle Premium Preis statt den 4,99€ abgezogen, obwohl in meinem ...
Roadie
297 Views
1 replies
0 likes
Hola quisiera saber si la Universidad de mi hijo está acreditada para acceder al descuento de universitario Premium Universidad del desarrollo de Santiago de Chile Muchas gracias Elizabeth
Hola quisiera saber si la Universidad de mi hijo está acreditada para acceder al descuento de universitario Premium Universidad del desarrollo de Santiago de Chile Muchas gracias ...
Roadie
1403 Views
1 replies
0 likes
Hi! I’ve just got the student premium today but it’s still saying I’ve got the free one! I’ve used my email, Id no in receipt to log in but it still comes up free
Hi! I’ve just got the student premium today but it’s still saying I’ve got the free one! I’ve used my email, Id no in receipt to log in but it still comes up free
Roadie
369 Views
1 replies
0 likes
