Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium Student

Get help verifying your Student Discount.

Start a topic

Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24377 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24377 Views
  • 18 replies
  • 0 likes

Premium

I am a student and have created a student account which worked for one month. I have been getting charged for the past half of year the full price and just now noticed. I would like to be refunded my extra payments and set back to student account. I ...

  • Newbie
  • I am a student and have created a student account which worked for one month. I have been getting charged for the past half of year the full price and just now noticed. I would like to be refunded my...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Changing Subscription

Ive been trying to change my subscription to student discount but the site simply wont let me load. ive tried multiple days now. i cannot tell why it will not let me. please help

  • Newbie
  • Ive been trying to change my subscription to student discount but the site simply wont let me load. ive tried multiple days now. i cannot tell why it will not let me. please help
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Student discount can't pay with ideal?

Hi, I want to buy a premium with student discount. But there is no option to pay with ideal, only with creditcard/master/visa. I don't have a creditcard. How can i fix this problem? Thanks! Lieke

  • Newbie
  • Hi,   I want to buy a premium with student discount. But there is no option to pay with ideal, only with creditcard/master/visa. I don't have a creditcard.  How can i fix this problem? &...
  • LordRollin
  • Community Legend
  • 219 Views
  • 1 replies
  • 1 likes
  • 219 Views
  • 1 replies
  • 1 likes

Problema con l'account per studenti

Ciao!Oggi ho guardato le mie ricevute e ho visto che mi sono stati sottratti i soldi come se avessi l'account normale e non quello per studenti. Solo per il mese di maggio ha funzionato questa offerta.Grazie in anticipo per l'aiuto Hi! Today, i see m...

  • Casual Listener
  • Ciao! Oggi ho guardato le mie ricevute e ho visto che mi sono stati sottratti i soldi come se avessi l'account normale e non quello per studenti. Solo per il mese di maggio ha funzionato questa offe...
  • LordRollin
  • Community Legend
  • 1389 Views
  • 3 replies
  • 0 likes
  • 1389 Views
  • 3 replies
  • 0 likes

No Student discount anymore but still student

Hi, Spotify now costs 9.99, but I'm still a student and don't understand why it now costs more. Can you please make my account a student's account again?Thank you!

  • Casual Listener
  • Hi,  Spotify now costs 9.99, but I'm still a student and don't understand why it now costs more.  Can you please make my account a student's account again? Thank you! 
  • Maxim
  • Spotify Star
  • 283 Views
  • 3 replies
  • 0 likes
  • 283 Views
  • 3 replies
  • 0 likes

Studentenaboverlängerung

Moin!Habe heute eine Mail von Spotify bekommen, dass ich meinen Studentenrabatt verlängern sollte, nun habe ich mich bei Unidays angemeldet, dort steht, dass mein Account bis Mitte nächsten Jahres schon verifiziert ist.Muss ich nun noch weiteres tun,...

  • Newbie
  • Moin! Habe heute eine Mail von Spotify bekommen, dass ich meinen Studentenrabatt verlängern sollte, nun habe ich mich bei Unidays angemeldet, dort steht, dass mein Account bis Mitte nächsten Jahres ...
  • 339 Views
  • 0 replies
  • 0 likes
  • 339 Views
  • 0 replies
  • 0 likes

i didn't get e mail for student discount

I send my information about school 5 days ago it said i will get an e mail in 1 2 days but i still didnt get an e mail and i cant tell either i paid for it or didnt paid. how long does it take??

  • Newbie
  • I send my information about school 5 days ago it said i will get an e mail in 1 2 days but i still didnt get an e mail and i cant tell either i paid for it or didnt paid. how long does it take??
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Student ID isn't being verified

I've been trying to apply for the student discount but it's saying "Document does not prove current enrollment. Please upload a document that shows you are enrolled in classes for the current term.". Do I have to send in a picture of my class schedul...

  • Casual Listener
  • I've been trying to apply for the student discount but it's saying "Document does not prove current enrollment. Please upload a document that shows you are enrolled in classes for the current te...
  • fischfun
  • Gig Goer
  • 323 Views
  • 1 replies
  • 0 likes
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount not applied

Hi,I just found out that I've been charged £9.99 rather than the usual £4.99 because I did not remember to confirm my student status on 08/09/2017. Any chance I can get a refund of those £5?Best wishes,Alberto

  • Newbie
  • Hi, I just found out that I've been charged £9.99 rather than the usual £4.99 because I did not remember to confirm my student status on 08/09/2017. Any chance I can get a refund of thos...
  • Alfredo
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount Poland UWM

I have just sent 2 documents to verify that I am a student, and gave my debit card numbers. Than my account was charged with 10 PLN and I have no premium account activated. What's wrong?!?!?

  • Newbie
  • I have just sent 2 documents to verify that I am a student, and gave my debit card numbers. Than my account was charged with 10 PLN and I have no premium account activated. What's wrong?!?!? 
  • Alfredo
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Problema con cuenta universitaria

Realizaron el cargo a mi tarjeta, pero no ha llegado que han aceptado mi solicitud de estudiante, ni el correo

  • Newbie
  • Realizaron el cargo a mi tarjeta, pero no ha llegado que han aceptado mi solicitud de estudiante, ni el correo
  • alexjassrod
  • Newbie
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Spotify+Hulu Student Discount "Unable to process card"

Hey, so I've been attempting to activate the student discount and everytime I sign in, I am always met with an error "Unable to process card." I have a free hulu account and the spotify premium for students. I have tried contacting hulu support, but ...

  • Newbie
  • ...remium for students. I have tried contacting hulu support, but they were unsuccessful as well. Does anyone have any ideas on a fix?
  • kpenn123
  • Newbie
  • 929 Views
  • 3 replies
  • 0 likes
  • Student discount USA
  • 929 Views
  • 3 replies
  • 0 likes

Solved!! Student discount for college online

I began to fill out the information for the student discount but could not find the online college that I am currently working with. I am enrolled with Lumerit Education. Here is the link to their website: https://lumerit.com/. I tried submitting the...

  • Casual Listener
  • I began to fill out the information for the student discount but could not find the online college that I am currently working with.  I am enrolled with Lumerit Education. Here is the link to th...
  • Dlgl
  • Casual Listener
  • 699 Views
  • 2 replies
  • 0 likes
  • 699 Views
  • 2 replies
  • 0 likes

Problema spotify universitário

Há quase uma semana ativei o spotify universitário e o valor foi cobrado na hora, mas até agora não recebi nem o email de confirmação e não posso utilizar a conta premium.

  • Newbie
  • Há quase uma semana ativei o spotify universitário e o valor foi cobrado na hora, mas até agora não recebi nem o email de confirmação e não posso utilizar a conta premium.
  • 153 Views
  • 0 replies
  • 0 likes
  • 153 Views
  • 0 replies
  • 0 likes

Spotify took my money but ı am not premium

Yesterday, ı joined the premıum for students, they took my money but ı have still free account also they didn’ t accept that me as student.

  • Newbie
  • Yesterday, ı joined the premıum for students, they took my money but ı have still free account also they  didn’ t accept that me as student. 
  • Maxim
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Student discount

I’ve been a premium member for over 2 years, the first 12 months was student discount, when it expired I tried and tried to renew it using my valid UNiDAYS ID and it never worked, I tried for months and eventually gave up. Just now I was browsing thr...

  • Newbie
  • I’ve been a premium member for over 2 years, the first 12 months was student discount, when it expired I tried and tried to renew it using my valid UNiDAYS ID and it never worked, I tried for months ...
  • Maxim
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Cant pay with paypal when switching from normal Premium to student Premium

Hello,i currently have a normal Premium account and pay it with paypal and this works fine. But now i want to change my premium account to a student premium account to get the discount but cant select paypal as paying method and i would really like t...

  • Newbie
  • Hello, i currently have a normal Premium account and pay it with paypal and this works fine. But now i want to change my premium account to a student premium account to get the discount but cant sel...
  • Maxim
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Student

I am a student and I am currently paying full price for the premium subscription. How can I change my account to a student and pay $4.99?

  • Newbie
  •  I am a student and I am currently paying full price for the premium subscription. How  can I change my account to a student and pay $4.99?
  • Maxim
  • Spotify Star
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

discount for STUDENT living and studying in two different countries

Hello, I am german and I have a german spotify premium account and want to switch it into a student account. My problem is I am studying in austria and do have a austria college email adress. When I tried to get the student discount it says "discount...

  • Newbie
  • Hello, I am german and I have a german spotify premium account and want to switch it into a student account. My problem is I am studying in austria and do have a austria college email adress. When I ...
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes