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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

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AlejaR

Moderator

8485 Views

5 replies

0 likes

Premium for Students
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AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12195 Views

10 replies

2 likes

Premium for Students
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  • 10 replies
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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22615 Views

11 replies

1 likes

Premium for Students
  • 22615 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165612 Views

110 replies

148 likes

Premium for Students
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  • 110 replies
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Merged student premium account with Hulu, now email address signs into an old spotify account

Apparently I used to have a Spotify account connected with my Facebook account, which is not associated with my school .edu email address. I must have created a new account when I went to college and got a .edu email address. I went to merge my accou...

Newbie

Apparently I used to have a Spotify account connected with my Facebook account, which is not associated with my school .edu email address. I must have created a new account when I went to college and...

388 Views

0 replies

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Someone linked my hulu to their spotify without my permission how to i figure out who??

I canceled my hulu subscription last month and i just got an email saying i have hulu active again with spotify with a student premium discount... except i'm not a student and i currently have free spotify i do not have a premium service at all. and ...

Newbie

I canceled my hulu subscription last month and i just got an email saying i have hulu active again with spotify with a student premium discount... except i'm not a student and i currently have free s...

299 Views

0 replies

0 likes

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Premium trial and Student Version payment

I have now trial period of Spotify . Sent my student card and took Student discount but Spotify charged my card 6.99₺ . My trial period finishes at 30.10.2017 , so that means my premium should finish at 30.11.2017 because I have been also charged . H...

Newbie

I have now trial period of Spotify . Sent my student card and took Student discount but Spotify charged my card 6.99₺ . My trial period finishes at 30.10.2017 , so that means my premium should finish...

328 Views

0 replies

0 likes

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Solved!! Student Premium Money Probelm

I wanted to be part of student premium but i didnt even know this premium is for Collages and when i came to SheerID page my money already gone. Can i take my money back because i cant be part of student premium because its for collage students in my...

Casual Listener

...tudent premium because its for collage students in my country (Turkey)

ErenOguz

Casual Listener

562 Views

2 replies

0 likes

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Superuser Contribution Me cobraron y no me dieron el servico

El dia de hoy decidí unirme a spotify premium por medio del plan estudiantes, ingrese mi tarjeta de crédito puse mis datos pero note que mi colegio no se encontraba, entonces volví a intentar dos veces y me percaté que no estaba mi colegio entonces m...

Casual Listener

El dia de hoy decidí unirme a spotify premium por medio del plan estudiantes, ingrese mi tarjeta de crédito puse mis datos pero note que mi colegio no se encontraba, entonces volví a intentar dos vec...

sanchez10992

Casual Listener

552 Views

2 replies

0 likes

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Solved!! Student discount with giftcard?

I've successfully verified my student identity by clicking the link in the email.Spotify now says that I need a paypal account or a creditcard to move on, but I only have a 30 euros giftcard,can I get student discount with giftcard?if I can,how?

Casual Listener

I've successfully verified my student identity by clicking the link in the email.Spotify now says that I need a paypal account or a creditcard to move on, but I only have a 30 euros giftcard,can I ge...

imattolo

Community Legend

1878 Views

1 replies

0 likes

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  • 1 replies
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I paid for premium but im still spotify premium user

I paid for spotify student discount but i couldnt send any sign for proves im a student. Well i mean where is my money?

Newbie

I paid for spotify student discount but i couldnt send any sign for proves im a student. Well i mean where is my money?

Maxim

Spotify Star

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
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getting started with hulu

I'm trying to start my hulu account from spotify for students and it says that there's a mistake and to contact spotify.

Newbie

I'm trying to start my hulu account from spotify for students and it says that there's a mistake and to contact spotify. 

lyydmad

Newbie

317 Views

1 replies

0 likes

  • 317 Views
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Overcharged

i was recently overcharged on my premium account, i pay for a student membership and my account was charged the full premium amount even though i did not receive an email saying my subscription would be coming to the end of the 12 months in order for...

Newbie

i was recently overcharged on my premium account, i pay for a student membership and my account was charged the full premium amount even though i did not receive an email saying my subscription would...

246 Views

0 replies

0 likes

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Charged regular Premium price for 1 month between one year of Student Discount and renewing, refund

I already had the Student Discount and when it came time to renew, the first document I submitted didn't meet the standards. By the time I was able to submit an acceptable document for renewal of the Student Discount, I had already been charged the s...

Newbie

I already had the Student Discount and when it came time to renew, the first document I submitted didn't meet the standards. By the time I was able to submit an acceptable document for renewal of the...

241 Views

0 replies

0 likes

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Solved!! Unable to verify Student discount

Hi, I recently upgraded to Spotify Premium with student discount. Paid through credit card, the money was taken from the account but I just closed the verification steps and was unable to verify my account. Is there any link so I can submit the info?...

Casual Listener

Hi, I recently upgraded to Spotify Premium with student discount. Paid through credit card, the money was taken from the account but I just closed the verification steps and was unable to verify my a...

Maxim

Spotify Star

2429 Views

5 replies

0 likes

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Student discount payment problem

I left the page before i finished steps. There was writing that "we didn't take the payment yet" BUT YOU DID! I haven't upload even my student certificate. I couldn't understand why you took my my money. So i want my money back immediately!

Casual Listener

I left the page before i finished steps. There was writing that "we didn't take the payment yet" BUT YOU DID! I haven't upload even my student certificate. I couldn't understand why you took my my mo...

joaoissocool

Casual Listener

346 Views

1 replies

0 likes

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Superuser Contribution student discount not working

I am trying to get premium with the student discount, my university is listed and i am currently enrolled there, but it says that my details don't match. i have an id and everything, is there any way for me to get the discount???

Newbie

I am trying to get premium with the student discount, my university is listed and i am currently enrolled there, but it says that my details don't match. i have an id and everything, is there any way...

MonicaM_Bogota

Roadie

382 Views

1 replies

0 likes

  • 382 Views
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Superuser Contribution student

El cargo que se realizo a mi tarjeta por el pago del servicio premium de estudiante fue mas al que se cobra regularmente por mes ya hable al banco y el problema es con la pagina pero es increible que siendo una empresa de tal magnitud no tengan un nu...

Newbie

El cargo que se realizo a mi tarjeta por el pago del servicio premium de estudiante fue mas al que se cobra regularmente por mes ya hable al banco y el problema es con la pagina pero es increible que...

MonicaM_Bogota

Roadie

400 Views

1 replies

0 likes

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Re: Student Discount Subscription Renewal, Studying Abroad

Hello!I have the same problem.My home university is in the UK.I am studying in the US for a quarter.I have tried your solution, but unfortunately, it doesn't work for me...Any other ideas?Thank you!Stella

Visitor

Hello! I have the same problem. My home university is in the UK. I am studying in the US for a quarter. I have tried your solution, but unfortunately, it doesn't work for me... Any other ideas? ...

238 Views

0 replies

0 likes

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Student Discount

I go to a college that is not listed and I would like to be able to get the discount please!

Newbie

I go to a college that is not listed and I would like to be able to get the discount please!

osornios

Spotify Star

439 Views

1 replies

0 likes

  • 439 Views
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Im not suitable for student discount but spotify still collected the money

I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone help?

Newbie

I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone ...

imattolo

Community Legend

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
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switching universities

hello,I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now. I know I keep my premium and student benefits for another year basically,...

Newbie

  hello, I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now.  I k...

241 Views

0 replies

0 likes

  • 241 Views
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Solution

Hola.Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía que su había algún problema no me lo cobrarían y pues c...

Newbie

Hola. Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía qu...

312 Views

0 replies

0 likes

  • 312 Views
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Spotify got the money, but didnt change my abo

I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !).I paid for premium, you got the money and I would like to have ...

Casual Listener

I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !). I paid f...

252 Views

0 replies

0 likes

  • 252 Views
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