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My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
13866 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Regular
146653 Views
106 replies
145 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
34503 Views
19 replies
1 likes
I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !).I paid for premium, you got the money and I would like to have ...
I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !). I paid f...
205 Views
0 replies
0 likes
Hey everone! I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I don't know how to do that without being double charged... An...
Hey everone! I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I do...
Spotify Star
254 Views
1 replies
0 likes
Hello Spotify community, I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole months at full price. I want to open a case, or something ...
Hello Spotify community, I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole ...
Spotify Star
345 Views
1 replies
0 likes
I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just make a new account?
I have signed up for the 99cents for 3 months and now that the three months is up, I would like to switch to the student discount, but I did not sign up with my student account. What do I do? Just ma...
Spotify Star
296 Views
1 replies
0 likes
HiI am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin my payment details. Does anyone know how to solve this ...
Hi I am trying to take a premium account for studens from a free account how ever when I click on the page for premium for students the page keeps loading and nothing happens, so I can not fillin m...
Community Legend
510 Views
3 replies
0 likes
If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?
If I cancel my student subscription, and then reapply for the student subscription later on, will I be able to get it again?
Community Legend
376 Views
1 replies
0 likes
I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but have received no response. Is there a customer serv...
I tried to sign up for a student account today. I got an error that my information could not be verified, but my card was still charged twice! I tried sending a message through your contact form but ...
Community Legend
298 Views
1 replies
0 likes
Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened.-Had an old sheerid success link that brought me to enter account and credit card details-Asked me to re-verify because so...
Anyway i am an idoit. Roughly a month ago, i contacted Spotify when the SAME thing happened. Anyway TLDR, here is what happened. -Had an old sheerid success link that brought me to enter accoun...
Roadie
282 Views
1 replies
0 likes
I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?
I dont know, I was singing up like student ı gave my card number but it asked me which university I didnt found mine and quit but even if he got my money what can I do?
Spotify Star
297 Views
1 replies
0 likes
HelloI wanna buy a Student Spotify and i put my credit card number and everything then i press ok than i can't press ok because the page is down but Spotify take away 2,5 euro out my creditcard. But i cant put again my credit number and my account is...
Hello I wanna buy a Student Spotify and i put my credit card number and everything then i press ok than i can't press ok because the page is down but Spotify take away 2,5 euro out my creditcard. Bu...
Roadie
411 Views
3 replies
0 likes
I am a student member and have always been a member why am I getting charged $10 for these past two months ?
I am a student member and have always been a member why am I getting charged $10 for these past two months ?
Casual Listener
426 Views
5 replies
0 likes
I have been on a student discount subscription for a year now and didn't recieve a notification that I would be charged the full price. Since I am still a student I have now changed my subscription back to having the discount. However, I am still bei...
I have been on a student discount subscription for a year now and didn't recieve a notification that I would be charged the full price. Since I am still a student I have now changed my subscription b...
Roadie
537 Views
1 replies
0 likes
Hello. I would like to change to a student account but I was just charged today for my regular premium account. I would like to speak to someone about updating my account without any breaks in my service. Would it be possible to switch my account to ...
Hello. I would like to change to a student account but I was just charged today for my regular premium account. I would like to speak to someone about updating my account without any breaks in my ser...
Roadie
343 Views
1 replies
0 likes
Hi guys, So I've been a premium member for a while and I've recently got the student membership, however I've accidentally linked it to my old Spotify account that I no longer use and doesn't have all my playlists etc on there. I've cancelled the stu...
Hi guys, So I've been a premium member for a while and I've recently got the student membership, however I've accidentally linked it to my old Spotify account that I no longer use and doesn'...
Roadie
307 Views
1 replies
0 likes
Durch einen Uniwechsel hat sich meine Studenten E-Mailadresse geändert. Wie kann ich diese ändern? Es kommt immer die Meldung dass meine Studentenzeit abgelaufen ist, aber ich kann die hinterlegte Mailadresse nicht ändern. Kann mir jemand helfen?
Durch einen Uniwechsel hat sich meine Studenten E-Mailadresse geändert. Wie kann ich diese ändern? Es kommt immer die Meldung dass meine Studentenzeit abgelaufen ist, aber ich kann die hinterlegte Ma...
278 Views
0 replies
1 likes
Hi,Spotify Community! I just want to ask if how can I avail a Student Premium if I don't have a credit card? I'll wait for your response,ppl.
Hi,Spotify Community! I just want to ask if how can I avail a Student Premium if I don't have a credit card? I'll wait for your response,ppl.
Roadie
287 Views
1 replies
0 likes
Hello I did click by accident on student premium and they charged me 4.99 but then i realised that im not student and bought a real one for 9.99 and spotify just charged me 15€ can you help me get my fiver back im living on earth by the way so that f...
Hello I did click by accident on student premium and they charged me 4.99 but then i realised that im not student and bought a real one for 9.99 and spotify just charged me 15€ can you help me get my...
Roadie
226 Views
1 replies
0 likes
Hi,I tried to get premium with student discount but it failed.After I have filled the card details and details regarding my university, the sheer id prompted an error and ask me to retry. However, in the mean time I realized that Spotify already char...
Hi, I tried to get premium with student discount but it failed. After I have filled the card details and details regarding my university, the sheer id prompted an error and ask me to retry. Ho...
Newbie
260 Views
1 replies
0 likes
Hi-- I'm trying to switch my current account to my student account, but when I go to the page to do so, it get this (see attachment). Basically, it's just a spinning wheel and doesn't load. Can someone help? Thanks
Hi-- I'm trying to switch my current account to my student account, but when I go to the page to do so, it get this (see attachment). Basically, it's just a spinning wheel and doesn't load. Can someo...
Community Legend
451 Views
3 replies
0 likes
Hi. I paid but my membership didn't upgrade. I wanna be more spesific, I tried to get premium I paid 6.99 TL , this cost was deducted from my bank account but my membership didnt upgrade. By the way I m from Turkey, in Turkey student membership syste...
Hi. I paid but my membership didn't upgrade. I wanna be more spesific, I tried to get premium I paid 6.99 TL , this cost was deducted from my bank account but my membership didnt upgrade. By th...
Roadie
291 Views
1 replies
0 likes
