Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17509 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19754 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160551 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36612 Views
19 replies
1 likes
I have now trial period of Spotify . Sent my student card and took Student discount but Spotify charged my card 6.99₺ . My trial period finishes at 30.10.2017 , so that means my premium should finish at 30.11.2017 because I have been also charged . H...
I have now trial period of Spotify . Sent my student card and took Student discount but Spotify charged my card 6.99₺ . My trial period finishes at 30.10.2017 , so that means my premium should finish...
320 Views
0 replies
0 likes
I wanted to be part of student premium but i didnt even know this premium is for Collages and when i came to SheerID page my money already gone. Can i take my money back because i cant be part of student premium because its for collage students in my...
...tudent premium because its for collage students in my country (Turkey)
Casual Listener
540 Views
2 replies
0 likes
El dia de hoy decidí unirme a spotify premium por medio del plan estudiantes, ingrese mi tarjeta de crédito puse mis datos pero note que mi colegio no se encontraba, entonces volví a intentar dos veces y me percaté que no estaba mi colegio entonces m...
El dia de hoy decidí unirme a spotify premium por medio del plan estudiantes, ingrese mi tarjeta de crédito puse mis datos pero note que mi colegio no se encontraba, entonces volví a intentar dos vec...
Casual Listener
536 Views
2 replies
0 likes
I've successfully verified my student identity by clicking the link in the email.Spotify now says that I need a paypal account or a creditcard to move on, but I only have a 30 euros giftcard,can I get student discount with giftcard?if I can,how?
I've successfully verified my student identity by clicking the link in the email.Spotify now says that I need a paypal account or a creditcard to move on, but I only have a 30 euros giftcard,can I ge...
Community Legend
1859 Views
1 replies
0 likes
I paid for spotify student discount but i couldnt send any sign for proves im a student. Well i mean where is my money?
I paid for spotify student discount but i couldnt send any sign for proves im a student. Well i mean where is my money?
Spotify Star
293 Views
1 replies
0 likes
I'm trying to start my hulu account from spotify for students and it says that there's a mistake and to contact spotify.
I'm trying to start my hulu account from spotify for students and it says that there's a mistake and to contact spotify.
Newbie
302 Views
1 replies
0 likes
i was recently overcharged on my premium account, i pay for a student membership and my account was charged the full premium amount even though i did not receive an email saying my subscription would be coming to the end of the 12 months in order for...
i was recently overcharged on my premium account, i pay for a student membership and my account was charged the full premium amount even though i did not receive an email saying my subscription would...
236 Views
0 replies
0 likes
I already had the Student Discount and when it came time to renew, the first document I submitted didn't meet the standards. By the time I was able to submit an acceptable document for renewal of the Student Discount, I had already been charged the s...
I already had the Student Discount and when it came time to renew, the first document I submitted didn't meet the standards. By the time I was able to submit an acceptable document for renewal of the...
231 Views
0 replies
0 likes
Hi, I recently upgraded to Spotify Premium with student discount. Paid through credit card, the money was taken from the account but I just closed the verification steps and was unable to verify my account. Is there any link so I can submit the info?...
Hi, I recently upgraded to Spotify Premium with student discount. Paid through credit card, the money was taken from the account but I just closed the verification steps and was unable to verify my a...
Spotify Star
2381 Views
5 replies
0 likes
I left the page before i finished steps. There was writing that "we didn't take the payment yet" BUT YOU DID! I haven't upload even my student certificate. I couldn't understand why you took my my money. So i want my money back immediately!
I left the page before i finished steps. There was writing that "we didn't take the payment yet" BUT YOU DID! I haven't upload even my student certificate. I couldn't understand why you took my my mo...
Casual Listener
331 Views
1 replies
0 likes
I am trying to get premium with the student discount, my university is listed and i am currently enrolled there, but it says that my details don't match. i have an id and everything, is there any way for me to get the discount???
I am trying to get premium with the student discount, my university is listed and i am currently enrolled there, but it says that my details don't match. i have an id and everything, is there any way...
Roadie
358 Views
1 replies
0 likes
El cargo que se realizo a mi tarjeta por el pago del servicio premium de estudiante fue mas al que se cobra regularmente por mes ya hable al banco y el problema es con la pagina pero es increible que siendo una empresa de tal magnitud no tengan un nu...
El cargo que se realizo a mi tarjeta por el pago del servicio premium de estudiante fue mas al que se cobra regularmente por mes ya hable al banco y el problema es con la pagina pero es increible que...
Roadie
386 Views
1 replies
0 likes
Hello!I have the same problem.My home university is in the UK.I am studying in the US for a quarter.I have tried your solution, but unfortunately, it doesn't work for me...Any other ideas?Thank you!Stella
Hello! I have the same problem. My home university is in the UK. I am studying in the US for a quarter. I have tried your solution, but unfortunately, it doesn't work for me... Any other ideas? ...
224 Views
0 replies
0 likes
I go to a college that is not listed and I would like to be able to get the discount please!
I go to a college that is not listed and I would like to be able to get the discount please!
Spotify Star
425 Views
1 replies
0 likes
I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone help?
I have clicked the student offer for the discount however i have noticed that im not suitable for the offer but there are messages noted that my credit card has paid for the premium offer.Can anyone ...
Community Legend
299 Views
1 replies
0 likes
hello,I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now. I know I keep my premium and student benefits for another year basically,...
hello, I'm currently signed up for spotify premium for students but I had to sign up with my old college because I wasn't officially enrolled in the university that I go to now. I k...
233 Views
0 replies
0 likes
Hola.Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía que su había algún problema no me lo cobrarían y pues c...
Hola. Disculpen tengo un problema y quisiera saber si ustedes me podrían ayudar, ayer pague mi suscripción de universitario pero no me dejaba subir el archivo donde comprobará que estudió y decía qu...
301 Views
0 replies
0 likes
I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !).I paid for premium, you got the money and I would like to have ...
I am furious, because I paid 7 days ago for my students premium and I have still the FREE option! Spotify also doesnt have any help- services (to be hones, your FAQ doesnt help at all !). I paid f...
234 Views
0 replies
0 likes
Hey everone! I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I don't know how to do that without being double charged... An...
Hey everone! I need some help. I currently have a premium perscription for 10 dollars a month but I am currently a student in college and I want to switch over to the student discount but I do...
Spotify Star
289 Views
1 replies
0 likes
Hello Spotify community, I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole months at full price. I want to open a case, or something ...
Hello Spotify community, I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole ...
Spotify Star
386 Views
1 replies
0 likes
