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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

133937 Views

98 replies

137 likes

Premium for Students
  • 133937 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31480 Views

19 replies

1 likes

Premium for Students
  • 31480 Views
  • 19 replies
  • 1 likes

Superuser Contribution Credentials already in use

I am trying to upgrade my account to premium and use my student discount however when it says my credentials are already in use with another account. However I don't know what account this could be! I have read previous replies and have cleared cooki...

Casual Listener

I am trying to upgrade my account to premium and use my student discount however when it says my credentials are already in use with another account. However I don't know what account this could be! ...

Alfredo

Roadie

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change from Premium to Student Premium

I have a Premium Plan ($9.99/month).I have been told that I am paying more than I needed to. I am a senior at college and would like to switch to Student Premium ($4.99). However, I could not find that option on the website.

Newbie

I have a Premium Plan ($9.99/month). I have been told that I am paying more than I needed to. I am a senior at college and would like to switch to Student Premium ($4.99).   However, I c...

Aichel

Roadie

186 Views

1 replies

0 likes

  • 186 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bereits für Premium bezahlt und vergessen zu wechseln

Hallo,Ich habe vergessen mein Spotify Premium zu kündigen, um auf Premium students zu wechseln. Kann ich mein Premium stornieren um mein Geld zurück zu bekommen und danach die students version holen? Mfg

Newbie

Hallo, Ich habe vergessen mein Spotify Premium zu kündigen, um auf Premium students zu wechseln. Kann ich mein Premium stornieren um mein Geld zurück zu bekommen und danach die students version h...

Aichel

Roadie

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount for United Kingdom

I am trying to verify my account for spotify to receive the student premium.I study in the United Kingdom and I am however unable to choose my college as the United Kindom is not a nominated country.How can I resolve this?

Newbie

I am trying to verify my account for spotify to receive the student premium. I study in the United Kingdom and I am however unable to choose my college as the United Kindom is not a nominated countr...

Aichel

Roadie

3356 Views

1 replies

0 likes

  • 3356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verify Student Discount

When I selected the college I attend and put in my information, it still said it couldn't verify that I was a student. However, i don't understand how they would verify that I attend with just my name. How do I prove my attendance at my university so...

Newbie

When I selected the college I attend and put in my information, it still said it couldn't verify that I was a student. However, i don't understand how they would verify that I attend with just my nam...

Aichel

Roadie

1856 Views

1 replies

0 likes

  • 1856 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I am currently a student at the University of New Hampshire, and I am trying to get the student discount. When i type in all of my information, it says they cannot find that I am a student there. What do I do?

Newbie

I am currently a student at the University of New Hampshire, and I am trying to get the student discount. When i type in all of my information, it says they cannot find that I am a student there.&nbs...

Aichel

Roadie

807 Views

1 replies

0 likes

  • 807 Views
  • 1 replies
  • 0 likes

Student discount

Hi I need help, I am already paying 10.59 for the premium. However I am a student, but when I click the link for the student discount it's asking for a credit card. I am currently using pay pal as payment, and PayPal is not listed as an option.

Newbie

Hi I need help, I am already paying 10.59 for the premium. However I am a student, but when I click the link for the student discount it's asking for a credit card. I am currently using pay pal as pa...

Maxim

Spotify Star

205 Views

1 replies

0 likes

  • 205 Views
  • 1 replies
  • 0 likes

Student Discount, didn't know documents needed

Hi, this is my first time subbing to spotify. Situation: I subscribe for student discount, since this is my first time I never though that it will require me some of documents for my school. since I did my transaction outside my home and didn't have ...

Newbie

Hi, this is my first time subbing to spotify.   Situation: I subscribe for student discount, since this is my first time I never though that it will require me some of documents for my sc...

Maxim

Spotify Star

969 Views

1 replies

0 likes

  • 969 Views
  • 1 replies
  • 0 likes

Not having a creditcard to pay for the studentdiscount

Hello! I would like the premium upgrade for students.. Is there another option exept from paying with a creditcard? I dont have a creditcard so i would like to pay with PayPal or IDEAL but i can't see those options.. Can someone help me? Thanks!

Newbie

Hello!   I would like the premium upgrade for students.. Is there another option exept from paying with a creditcard? I dont have a creditcard so i would like to pay with PayPal or IDEAL but i...

Maxim

Spotify Star

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Plan estudiante ME COBRARON Y NO ME ACTIVARON EL SERVICIO AYUDA!

Hola, quise adquirir el producto de estudiante, al verificar que mi tarjeta si tenía fondos me mandaron a un link donde leer instrucciones sobre el servicio diciendo que "AUN NO HEMOS COBRADO" Cuando realmente me descontaron el dinero de la tarjeta y...

Newbie

Hola, quise adquirir el producto de estudiante, al verificar que mi tarjeta si tenía fondos me mandaron a un link donde leer instrucciones sobre el servicio diciendo que "AUN NO HEMOS COBRADO" Cuando...

Lizethjuarezr

Casual Listener

3223 Views

11 replies

0 likes

  • 3223 Views
  • 11 replies
  • 0 likes

Re: Paid 9,99€ even though I have student discount (Germany)

Hey, the same happened to me. Could you find a way to get your money back? Bc I've noticed it after 5 months and would really like to get the 5 months overpayment back.

Newbie

Hey, the same happened to me. Could you find a way to get your money back? Bc I've noticed it after 5 months and would really like to get the 5 months overpayment back.   

Maxim

Spotify Star

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Yrkeshögskola saknas bland behöriga skolor för studenterbjudande

Sadelmakeriskolan i Tärnsjö saknas ur listan över svenska högskolor/universitet.Vad göras för att få studenterbjudandet? Tacksam för svar.

Newbie

Sadelmakeriskolan i Tärnsjö saknas ur listan över svenska högskolor/universitet. Vad göras för att få studenterbjudandet?   Tacksam för svar.

Aichel

Roadie

1103 Views

1 replies

0 likes

  • 1103 Views
  • 1 replies
  • 0 likes

Student discount

My student discount is supposedly linked to another account, but I created a new profile for personal reasons, but now I can't use the student discount on my new account.

Visitor

My student discount is supposedly linked to another account, but I created a new profile for personal reasons, but now I can't use the student discount on my new account.

Bittencourt

Spotify Star

934 Views

1 replies

0 likes

  • 934 Views
  • 1 replies
  • 0 likes

Superuser Contribution False buy premium

Hi. About 10 min. Ago. I bought false premium option. I wanted to buy student premium but i took general premium. Then i bought student premium. Will i pay both of them? Can i cancel my general premium with non-pay?

Newbie

Hi. About 10 min. Ago. I bought false premium option. I wanted to buy student premium but i took general premium. Then i bought student premium. Will i pay both of them? Can i cancel my general premi...

Aichel

Roadie

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot get student discount in France

I switched my country to France on Spotify and on UNIDAYS but I'm still not able to get the student discount because it says 'pays non prise en charge'.

Visitor

I switched my country to France on Spotify and on UNIDAYS but I'm still not able to get the student discount because it says 'pays non prise en charge'.

Alfredo

Roadie

451 Views

3 replies

0 likes

  • 451 Views
  • 3 replies
  • 0 likes

Superuser Contribution Change from premium to students

If I bought Spotify premium but I wanted Spotify premium, what can I do? It's the first time that I buy a subscription. Also, I uploaded my student profile.

Newbie

If I bought Spotify premium but I wanted Spotify premium, what can I do? It's the first time that I buy a subscription. Also, I uploaded my student profile.

Alfredo

Roadie

218 Views

1 replies

0 likes

  • 218 Views
  • 1 replies
  • 0 likes

Solved!! Student discount only with creditcard?

Hi,So I already have this premium account at Spotify, but since I'm studying now I'd like to use the €5/month discount for students. However, it seems I can only pay by credit card, but at the moment I just pay my account costs with my debit card.Can...

Newbie

Hi, So I already have this premium account at Spotify, but since I'm studying now I'd like to use the €5/month discount for students. However, it seems I can only pay by credit card, but at the m...

user-removed

Not applicable

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

How can I cancel the subscription and get my money back?

I signed up for studnets' premium. I am 18 but still a high school student, therefore I can't use the discount. This information, that you have to be at university wasn't cleared or written on the website anywhere, so I paid the 2.49 euros. But as I ...

Newbie

I signed up for studnets' premium. I am 18 but still a high school student, therefore I can't use the discount. This information, that you have to be at university wasn't cleared or written on the we...

Maxim

Spotify Star

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount

I signed up for student discount, and it is not working. This was over an hour ago. Please help me with this.

Newbie

I signed up for student discount, and it is not working. This was over an hour ago. Please help me with this. 

Alfredo

Roadie

223 Views

1 replies

0 likes

  • 223 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hola, necesito ayuda!

hola buenas tardes una pregunta hoy quise el paquete de estudiante pero mi escuela no se encuentra y me decía k no se haría ningún cargo y hace rato al revisar mi cuenta tenía dos pagos de 49 pesos y no tengo el.servicio me podrían ayudar gracias

Newbie

hola buenas tardes una pregunta hoy quise el paquete de estudiante pero mi escuela no se encuentra y me decía k no se haría ningún cargo y hace rato al revisar mi cuenta tenía dos pagos de 49 pesos y...

Aichel

Roadie

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes