Renewing Spotify Student

[ramseysmith]

Hello Spotify community, 

I am a student, and although Spotify promises that they send emails when your student discount is about to expire, I never got one, so I ended up paying for two whole months at full price. I want to open a case, or something of that nature to dispute spending $20 for two months, when I should've only paid $10. Any thoughts on this topic that are relevant would be cool. Is there a way to get money back from them? How long does it take, and how do you know forsure that the student rate has been applied? 

[Maxim]

Hey @ramseysmith,

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.

Thanks!