Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Newbie
10670 Views
6 replies
1 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
17277 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
26353 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
172619 Views
110 replies
148 likes
I verified my student status and I’m still paying 9.99 for the service. I don’t understand why? And if I’m not I’m not mistaken I have submitted the info on June or July. Please, let me know what can I do, to fix it. Sincerly, a broke college student...
I verified my student status and I’m still paying 9.99 for the service. I don’t understand why? And if I’m not I’m not mistaken I have submitted the info on June or July. Please, let me know what can...
274 Views
0 replies
0 likes
i bought spotify student but my account is still free.spotify withdraw money from my bank account.Give me money ,**bleep**ing Spotifyi am a student i want use spotifywhat did you to me ? ha you stole my money .and you are not helping.Anybody don't gi...
i bought spotify student but my account is still free.spotify withdraw money from my bank account. Give me money ,**bleep**ing Spotify i am a student i want use spotify what did you to me ? ha you...
453 Views
0 replies
0 likes
I closed the associated account and want to use a different account because the previous account was linked to a Facebook. Is this possible? or is the account still associated because it hasn't been the time limit for account closure. (7 days)?
I closed the associated account and want to use a different account because the previous account was linked to a Facebook. Is this possible? or is the account still associated because it hasn't been ...
Community Legend
389 Views
1 replies
0 likes
I just started my student account yesterday and noticed I was charged twice for starting the subcription. How do I get the 2nd payment refunded
I just started my student account yesterday and noticed I was charged twice for starting the subcription. How do I get the 2nd payment refunded
Community Legend
475 Views
2 replies
0 likes
I registered for Spotify Student a year ago, and so for the last month, I was charged for 10 dollars instead of just 5. I tried to fix this by resigning up for Spotify student, however, when I got to the page I get a spinning circle that never loads ...
I registered for Spotify Student a year ago, and so for the last month, I was charged for 10 dollars instead of just 5. I tried to fix this by resigning up for Spotify student, however, when I ...
Newbie
662 Views
2 replies
0 likes
Olá, tudo bem ? Eu tenho o Spotify Free paguei hoje o premium no valor de 16,90 porem eu sou universitario e queria o desconto para tal.
Olá, tudo bem ? Eu tenho o Spotify Free paguei hoje o premium no valor de 16,90 porem eu sou universitario e queria o desconto para tal.
334 Views
0 replies
0 likes
I signed up for the student discount last night and they took the money already and i got verified as a student by sherrid Everything got approved but my account is still a free account nothing has changed. I logged in and out many times. Refreshed. ...
I signed up for the student discount last night and they took the money already and i got verified as a student by sherrid Everything got approved but my account is still a free account nothin...
Roadie
345 Views
1 replies
0 likes
Hello, Im currently a premium member and want to switch to student. When i go to the student link and click get started, it prompts me to the credit card screen and will not let me proceed until i put in my card number. Im already signed in to my acc...
Hello, Im currently a premium member and want to switch to student. When i go to the student link and click get started, it prompts me to the credit card screen and will not let me proceed unt...
Spotify Star
417 Views
1 replies
0 likes
Hey!I want to change my premium to Studnet discount but i can't selected paypal payment.Only credit card payment but i have just maestro card.What can i do now?
Hey! I want to change my premium to Studnet discount but i can't selected paypal payment. Only credit card payment but i have just maestro card. What can i do now?
Spotify Star
417 Views
1 replies
0 likes
"I accidentally bought a student premium instead of the 9.99 a month premium how do I cancel
"I accidentally bought a student premium instead of the 9.99 a month premium how do I cancel
Spotify Star
504 Views
1 replies
0 likes
Oi, boa noite. Eu hoje fui colocar minha conta como Premium de estudante, tinha preenchido tudo e quando fui anexar meu comprovante de matrícula da faculdade, o aplicativo travou e fechou?? Nisso, havia sido avisado que aconteceria uma cobrança poste...
Oi, boa noite. Eu hoje fui colocar minha conta como Premium de estudante, tinha preenchido tudo e quando fui anexar meu comprovante de matrícula da faculdade, o aplicativo travou e fechou?? Nisso, ha...
Spotify Star
1297 Views
1 replies
0 likes
Tried signing up for student discount with my university but receive this error. Unfortunately, we couldn't confirm that you're a student.Please check your details and try again.If we still can't confirm your details, you won't be charged.Any pending...
Tried signing up for student discount with my university but receive this error. Unfortunately, we couldn't confirm that you're a student. Please check your details and try again. If we s...
Gig Goer
3708 Views
3 replies
0 likes
Hello I recently bought student premium and the payment was taken from me. But Spotify said I had to wait for a couple of days to make sure that my student identification was legit. So i decided to try the "one week premium trial" in the mean time. S...
Hello I recently bought student premium and the payment was taken from me. But Spotify said I had to wait for a couple of days to make sure that my student identification was legit. So i decided to t...
248 Views
0 replies
0 likes
Hello! I've made the Spotify for student subscription, but from my card have been withdrawn 10 euros for Spotify Premium and 5 for Spotify for student. What should I do?
Hello! I've made the Spotify for student subscription, but from my card have been withdrawn 10 euros for Spotify Premium and 5 for Spotify for student. What should I do?
214 Views
0 replies
0 likes
I’ve been charged for regular premium membership but I wanted to upgrade it to student membership where I am charged less. Please help me getting the student membership since I’ve already paid for regular membership.
I’ve been charged for regular premium membership but I wanted to upgrade it to student membership where I am charged less. Please help me getting the student membership since I’ve already paid for re...
Casual Listener
510 Views
3 replies
0 likes
Good morning,i had some questions, I don't know if someone else had this trouble.i had seen there is a discount for students and I want to get it but this month I'm premium yet, can I get the discount? Have I to get it after finish the month and canc...
Good morning, i had some questions, I don't know if someone else had this trouble. i had seen there is a discount for students and I want to get it but this month I'm premium yet, can I get t...
Not applicable
951 Views
6 replies
0 likes
I have spotify in my phone and ı had upgrade to premium with student discount but ı saw 2 charge on my credit card extract ı cant attach now my account will be reset on 06.10.17
I have spotify in my phone and ı had upgrade to premium with student discount but ı saw 2 charge on my credit card extract ı cant attach now my account will be reset on 06.10.17
Community Legend
326 Views
1 replies
0 likes
Hey! So I currently already have Hulu and am wanting to add spotify for the student bundle however my Ma pays for the Hulu, and I can't find away to add spotify with out having to pay for it myself. Is there any way around this?
Hey! So I currently already have Hulu and am wanting to add spotify for the student bundle however my Ma pays for the Hulu, and I can't find away to add spotify with out having to pay for it myself. ...
264 Views
0 replies
0 likes
I am a student and have created a student account which worked for one month. I have been getting charged for the past half of year the full price and just now noticed. I would like to be refunded my extra payments and set back to student account. I ...
I am a student and have created a student account which worked for one month. I have been getting charged for the past half of year the full price and just now noticed. I would like to be refunded my...
275 Views
0 replies
0 likes
Ive been trying to change my subscription to student discount but the site simply wont let me load. ive tried multiple days now. i cannot tell why it will not let me. please help
Ive been trying to change my subscription to student discount but the site simply wont let me load. ive tried multiple days now. i cannot tell why it will not let me. please help
244 Views
0 replies
0 likes
