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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • madison21
  • Visitor
  • 44133 Views
  • 58 replies
  • 5 likes
  • Premium for Students
  • 44133 Views
  • 58 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Joan
  • Moderator
  • 20308 Views
  • 14 replies
  • 0 likes
  • Premium for Students
  • 20308 Views
  • 14 replies
  • 0 likes

I can't choose my songs

I have done my acount Spotify Premium for students now, but I want to listen to songs and choose them and I can't , only in an "aleatorial" way, withouth chosing them by me .

  • Casual Listener
  • I have done my acount Spotify Premium for students now, but I want to listen to songs and choose them and I can't , only in an "aleatorial" way, withouth chosing them by me .
  • user-removed
  • Not applicable
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Student discount in turkey

Öğrenci olduğum onayı geldi ancak yapmış olduğum ödeme hala provizyonda gözüküyor ve premium üyeliğim başlamadı ne yapabilirim acaba ?

  • Newbie
  • Öğrenci olduğum onayı geldi ancak yapmış olduğum ödeme hala provizyonda gözüküyor ve premium üyeliğim başlamadı ne yapabilirim acaba ?
  • 445 Views
  • 0 replies
  • 0 likes
  • 445 Views
  • 0 replies
  • 0 likes

Premium estudante

Boa noite,Já fazem dois dias que paguei o Premium estudantes e já foi debitado do meu cartão, porém ainda não foi liberado meu acesso Premium. O que pode estar acontecendo para não liberar? Já assinei o Premium por boleto diversos meses e nunca tive ...

  • Newbie
  • Boa noite, Já fazem dois dias que paguei o Premium estudantes e já foi debitado do meu cartão, porém ainda não foi liberado meu acesso Premium. O que pode estar acontecendo para não liberar? Já as...
  • 166 Views
  • 0 replies
  • 1 likes
  • 166 Views
  • 0 replies
  • 1 likes

Problemas al escoger canciones

Me acabo de dar de alta en la versión premium oferta para estudiantes universitarios, y me dice que estoy en la version "free" y solo me deja escuchar canciones en modo aleatorio, no puedo escogerlas ni nada. A que se debe? Que debo hacer?

  • Casual Listener
  • Me acabo de dar de alta en la versión premium oferta para estudiantes universitarios, y me dice que estoy en la version "free" y solo me deja escuchar canciones en modo aleatorio, no puedo escogerlas...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Cobrança dupla ao fazer o cadastro para desconto

Estou tentando fazer o cadastro para ganhar o desconto de estudante e antes de finalizar o cadastro recebi duas cobranças de R$ 10,00, no cartão, isso que o plano Premium mensal já tinha sido descontado no dia 09/07/17, quero saber o porquê dessas co...

  • Newbie
  • Estou tentando fazer o cadastro para ganhar o desconto de estudante e antes de finalizar o cadastro recebi duas cobranças de R$ 10,00, no cartão, isso que o plano Premium mensal já tinha sido descont...
  • 90 Views
  • 0 replies
  • 0 likes
  • 90 Views
  • 0 replies
  • 0 likes

Solved!! Student discount premium features

I recently got the Student Discount deal, but I am unable to skip songs unlike when I was paying 9.99 for Premium. Does anyone else have this problem ?

  • Newbie
  • I recently got the Student Discount deal, but I am unable to skip songs unlike when I was paying 9.99 for Premium. Does anyone else have this problem ?
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

No longer getting my student discount

I'm a college student, using my college email. I have had a subscription for almost a year and have gotten the student discount every month since, but my last bill was for a full premium subscription ($9.99) rather than the student account ($4.99). A...

  • Newbie
  • I'm a college student, using my college email. I have had a subscription for almost a year and have gotten the student discount every month since, but my last bill was for a full premium subscription...
  • 461 Views
  • 0 replies
  • 0 likes
  • 461 Views
  • 0 replies
  • 0 likes

50% student discount

So I've just completed filling out all the uni days questions about my course and then it says " get your discount" so I click on it... " you are not eligible for the discount " why is this saying it when I am ??

  • Newbie
  • So I've just completed filling out all the uni days questions about my course and then it says " get your discount" so I click on it... " you are not eligible for the discount " why is this saying it...
  • 541 Views
  • 0 replies
  • 0 likes
  • 541 Views
  • 0 replies
  • 0 likes

paid for student discount but i m not a premium member

i entered all information about my card and i encountered a warn and i continued to student verification page. but it didnt open. ever. waiting circle kept rolling over and over but page wasnot coming. Then i quited from page and turned back. it was ...

  • Visitor
  • i entered all information about my card and i encountered a warn and i continued to student verification page. but it didnt open. ever. waiting circle kept rolling over and over but page wasnot comin...
  • user-removed
  • Not applicable
  • 189 Views
  • 2 replies
  • 0 likes
  • 189 Views
  • 2 replies
  • 0 likes

Student Premium not accepting I'm a student

I'm trying to get the student premium and I go to NTC, it can't find me to verify I'm a student when I'm definitely taking classes this next semester. I've tried emailing the sheerid and haven't gotten anything back. I cancled my Apple Music a couple...

  • Newbie
  • I'm trying to get the student premium and I go to NTC, it can't find me to verify I'm a student when I'm definitely taking classes this next semester. I've tried emailing the sheerid and haven't gott...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Student verification

I am enrolled in school yet it says that I'm "not elligible" for the discount I'm literally going to college and I typed in my email for the college so yeah

  • Newbie
  • I am enrolled in school yet it says that I'm "not elligible" for the discount I'm literally going to college and I typed in my email for the college so yeah
  • annaeshaw2
  • Casual Listener
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Solved!! Discount for High school students

Hello! So I wanted to avail of the student discount and so I availed it. So after I placed my bank details, I realized that it's only for college students and i'm currently in high school. I would want to have a refund and get the normal premium subs...

  • Newbie
  • Hello! So I wanted to avail of the student discount and so I availed it. So after I placed my bank details, I realized that it's only for college students and i'm currently in high school. I would w...
  • Maxim
  • Spotify Star
  • 1976 Views
  • 1 replies
  • 0 likes
  • 1976 Views
  • 1 replies
  • 0 likes

student discount for study abroad

Hello,I am originally from the US and pay for a premium account. However, I am studying full time in Hungary and would like to receive a student discount. When I try to change this, my university doesn't appear in the list it provides. Does anyone kn...

  • Newbie
  • Hello, I am originally from the US and pay for a premium account. However, I am studying full time in Hungary and would like to receive a student discount. When I try to change this, my university d...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

Student Payment

Hello,I have a trouble about getting premium account. I wanted to use student discount and i paid three times for premium and it seems on my bank account but still i'm not a premium user.How can i fix this issue?

  • Newbie
  • Hello, I have a trouble about getting premium account. I wanted to use student discount and i paid three times for premium and it seems on my bank account but still i'm not a premium user. How can ...
  • dannykielbasa
  • Newbie
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Payment Student

Since I am a student, don't have a creditcard and live in the Netherlands i can't use the student discount.It says i have to have a creditcard.It would be very usefull if there would be an iDeal option too (because in the usual premium there is this ...

  • Casual Listener
  • Since I am a student, don't have a creditcard and live in the Netherlands i can't use the student discount. It says i have to have a creditcard. It would be very usefull if there would be an iDeal ...
  • Maxim
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Why Am I Getting Charged $9.99 When I Just Activated My Student Discount Last Month?

In June 2017 I signed up for the student premium discount for $4.99/month. On June 13th I was charged the student discount amount- good, right? So that means the discount was approved and went through the system. But the following month (July 13th) I...

  • Newbie
  • In June 2017 I signed up for the student premium discount for $4.99/month. On June 13th I was charged the student discount amount- good, right? So that means the discount was approved and went t...
  • 429 Views
  • 0 replies
  • 0 likes
  • Premium
  • 429 Views
  • 0 replies
  • 0 likes

Want to avail of student discount but Spotify doesn't let me choose payment method

Hi! I have a problem with spotify's payment method. I want to avail of the student discount but I was previously a Premium User. When I tried to avail of the student discount, the only payment method given was through visa/mastercard credit cards. Wh...

  • Newbie
  • Hi! I have a problem with spotify's payment method. I want to avail of the student discount but I was previously a Premium User. When I tried to avail of the student discount, the only payment method...
  • Maxim
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • 321 Views
  • 1 replies
  • 0 likes