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Premium Student

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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

9015 Views

10 replies

1 likes

Premium for Students
  • 9015 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

135151 Views

98 replies

139 likes

Premium for Students
  • 135151 Views
  • 98 replies
  • 139 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31764 Views

19 replies

1 likes

Premium for Students
  • 31764 Views
  • 19 replies
  • 1 likes

Problemas com o desconto para estudantes

Fiz todo o processo para o desconto, enviei a foto da matrícula e da carteira estudantil, recebi a confirmação de que foi aprovado, mas ao conferir a fatura, descobri que todos os meses anteriores foram cobrados com o valor integral e não os 50%.

Newbie

Fiz todo o processo para o desconto, enviei a foto da matrícula e da carteira estudantil, recebi a confirmação de que foi aprovado, mas ao conferir a fatura, descobri que todos os meses anteriores fo...

229 Views

0 replies

0 likes

  • 229 Views
  • 0 replies
  • 0 likes

Superuser Contribution student discount problem

Hello, I wanted to apply a student discount but while i was uploading my student document i couldn't use SheerID and i coulndt become a premium also my money taken from my card . How can solce this problem?

Newbie

Hello,  I wanted to apply a student discount but while i was uploading my  student document i couldn't use SheerID and i coulndt become a premium also my money taken from my card . How can...

userspotify1

Casual Listener

396 Views

5 replies

0 likes

  • 396 Views
  • 5 replies
  • 0 likes

Student Discount

This process is awful. I went through it, then went through it manually and it was never updated. I deleted the approval email and cannot get the discount. Shouldn't be that hard.

Newbie

This process is awful.  I went through it, then went through it manually and it was never updated.  I deleted the approval email and cannot get the discount.  Shouldn't be that hard.

SpotCreated

Roadie

232 Views

1 replies

0 likes

  • 232 Views
  • 1 replies
  • 0 likes

Hice la solicitud de descuento para universitarios

Hice la solicitud de premium para universitarios, y al parecer me cobraron los $ 49.00 pero al tratar de adjuntar la imagen de mi credencial escolar no me redirecciona para seleccionar ningún archivo. Tenia spotify premium ya, que puedo hacer?

Casual Listener

Hice la solicitud de premium para universitarios, y al parecer me cobraron los $ 49.00 pero al tratar de adjuntar la imagen de mi credencial escolar no me redirecciona para seleccionar ningún archivo...

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

Changing to student plan

My premium subscription just renewed and I didn't know there is a student plan so is it possible to change it? It was just renewed today. And why can't I use paypal for the student discount? There seem to only have an option for credit card.

Newbie

My premium subscription just renewed and I didn't know there is a student plan so is it possible to change it? It was just renewed today. And why can't I use paypal for the student discount? There se...

Maxim

Spotify Star

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

It won't let me just enter my name and college in, its making me "submit" something, but won't accept my submissions.

Newbie

It won't let me just enter my name and college in, its making me "submit" something, but won't accept my submissions.

Alfredo

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Quise dar de alta mi plan universitario

Yo tengo Spotify premium desde alrededor 5 meses y hoy quise hacer el cambio a Spotify universitario pero no concluí el trámite y aún así me cobraron 49 pesos de mi tarjeta, quiero saber a quién puedo acudir y que me devuelvan mi dinero.

Casual Listener

Yo tengo Spotify premium desde alrededor 5 meses y hoy quise hacer el cambio a Spotify universitario pero no concluí el trámite y aún así me cobraron 49 pesos de mi tarjeta, quiero saber a quién pued...

niels921024

Newbie

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Aún no tengo premium

Metí la suscripción para universitarios y ya se me hizo el cobro pero en mi cuenta sigue sin aparecer la cuenta premium

Newbie

Metí la suscripción para universitarios y ya se me hizo el cobro pero en mi cuenta sigue sin aparecer la cuenta premium 

150 Views

0 replies

0 likes

  • 150 Views
  • 0 replies
  • 0 likes

I paid for student and gave in my

I paid for student and gave my class schedule proof of enrollment and a reciept of 2018 tuition and I haven't gotten my subscription yet and it's been a week

Newbie

I paid for student and gave my class schedule proof of enrollment and a reciept of 2018 tuition and I haven't gotten my subscription yet and it's been a week 

Luke

Spotify Star

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Pay pal is not a payment option in The Netherlands

Hi, I Try to upgrade my spotify premium account to the Student discount. But when I do I have to insert my payment method. It says that I can only choose payment by creditcard, but I always paid my Spotify account by Pay Pal so how can it be I can't ...

Newbie

Hi,   I Try to upgrade my spotify premium account to the Student discount. But when I do I have to insert my payment method. It says that I can only choose payment by creditcard, but I always ...

Maxim

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Pagamento premium studenti

Ho appena fatto abbonamento studenti. Mi hanno già scalato i soldi ma siccome la mia scuola non era tra quelle convenzionate ho fatto la richiesta e quindi non posso ancora usare il mio abbonamento.come mai è già partito l'addebito?

Newbie

Ho appena fatto abbonamento studenti. Mi hanno già scalato i soldi ma siccome la mia scuola non era tra quelle convenzionate ho fatto la richiesta e quindi non posso ancora usare il mio abbonamento. ...

Alfredo

Roadie

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Solved!! Premium to Student discount

I've had the premium for a year, but want to switch over to the student discount, but it says they cannot confirm I am a student at the school I attend, which I am. How do I get the student discount if I am not able to confirm that I actually am a st...

Newbie

I've had the premium for a year, but want to switch over to the student discount, but it says they cannot confirm I am a student at the school I attend, which I am. How do I get the student discount ...

eblackrose00

Roadie

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid for both

hello, firstly i was trying to upgrade my account to premium and i saw the student discount and take a look and when it asked me to verify my studentship i and before that it said "nothing had been taken from your card" and i closed it and bought the...

Newbie

hello, firstly i was trying to upgrade my account to premium and i saw the student discount and take a look and when it asked me to verify my studentship i and before that it said "nothing had been t...

Alfredo

Roadie

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

Premium estudiantes

me han cobrado desde hace 2 días y no tengo premium

Newbie

me han cobrado desde hace 2 días y no tengo premium

214 Views

0 replies

0 likes

  • 214 Views
  • 0 replies
  • 0 likes

Universitarios

contrate el plan para los universitarios y me llegó el correo de validación, pero cuando hago click en completar compra me dice que la página no existe, que hago?

Newbie

contrate el plan para los universitarios y me llegó el correo de validación, pero cuando hago click en completar compra me dice que la página no existe, que hago? 😞

265 Views

0 replies

2 likes

  • 265 Views
  • 0 replies
  • 2 likes

Is the NUS discount still valid?

I have a NUS Extra card and I'm attending a course at the Shaw Academy.When I go to the Spotify's student discount page, https://www.spotify.com/uk/student/ , It tells me I have to register with Unidays. When I try to register with Unidays, it gives ...

Casual Listener

I have a NUS Extra card and I'm attending a course at the Shaw Academy. When I go to the Spotify's student discount page, https://www.spotify.com/uk/student/ , It tells me I have to regi...

Maxim

Spotify Star

960 Views

1 replies

0 likes

  • 960 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema con premium universitario

Hola, hace una semana pague el spotify premium universitario. Me lo cobraron y todavía sigo con la cuenta free. He cerrado sesión mil veces y nada, también instalé de nuevo la aplicación, he iniciado sesión en otros dispositivos y aun así sigo con la...

Newbie

Hola, hace una semana pague el spotify premium universitario. Me lo cobraron y todavía sigo con la cuenta free. He cerrado sesión mil veces y nada, también instalé de nuevo la aplicación, he iniciado...

Diana97

Newbie

322 Views

3 replies

0 likes

  • 322 Views
  • 3 replies
  • 0 likes

Premium To student

I am currently subscribed to being a premium member to spotify. I went to change to a student and put in my verification and what not but its still saying im a normal premium member paying $11.99 a month.

Newbie

I am currently subscribed to being a premium member to spotify. I went to change to a student and put in my verification and what not but its still saying im a normal premium member paying $11.99 a m...

154 Views

0 replies

0 likes

  • 154 Views
  • 0 replies
  • 0 likes

Student discount

I found my college, but everytime I submit it. It says that i am not eligable. Any help?

Newbie

I found my college, but everytime I submit it. It says that i am not eligable. Any help?

Maxim

Spotify Star

281 Views

1 replies

0 likes

  • 281 Views
  • 1 replies
  • 0 likes

Me cobraron una mensualidad de premium pero tengo descuento de estudiante

Hola, Lo que pasa es que tengo descuento de estudiante, sin embargo me hicieron el cobro a mi tarjeta de $99.00. Por lo que necesito una aclaración y el reembolso, ya que tengo el descuento.

Newbie

Hola,    Lo que pasa es que tengo descuento de estudiante, sin embargo me hicieron el cobro a mi tarjeta de $99.00. Por lo que necesito una aclaración y el reembolso, ya que tengo el desc...

181 Views

0 replies

0 likes

  • 181 Views
  • 0 replies
  • 0 likes