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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8498 Views

5 replies

0 likes

Premium for Students
  • 8498 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12227 Views

10 replies

2 likes

Premium for Students
  • 12227 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22629 Views

11 replies

1 likes

Premium for Students
  • 22629 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165641 Views

110 replies

148 likes

Premium for Students
  • 165641 Views
  • 110 replies
  • 148 likes

Superuser Contribution I have the student discount, but I'm still being charged full price

I have registered for the student discount for premium and received an email verifying that they recognize my school and that I should be receiving $4.99/mo premium. However, when I check my bank account, I'm still being charged $9.99/mo. Does anyone...

Newbie

I have registered for the student discount for premium and received an email verifying that they recognize my school and that I should be receiving $4.99/mo premium. However, when I check my bank acc...

Alfredo

Roadie

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify take money from my card but my account is still free

I tried to upgrade to student version. when payment process it said "money have not taken from card" it was in student confirmation page. and there is a error. I tried to go back. Then realized my account is free but i paid the subscription fee. I ca...

Newbie

I tried to upgrade to student version. when payment process it said "money have not taken from card" it was in student confirmation page. and there is a error. I tried to go back. Then realized my ac...

Alfredo

Roadie

710 Views

4 replies

0 likes

  • 710 Views
  • 4 replies
  • 0 likes

NUS student discount

I cannot find a way to upgrade to premium for a student using my NUS extra card. If says in the terms and conditions that either Unidays or NUS can be used.

Casual Listener

I cannot find a way to upgrade to premium for a student using my NUS extra card. If says in the terms and conditions that either Unidays or NUS can be used.

lb475

Casual Listener

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Premium

I applied for Student premium, and it told me 4 times that I could not be verified. Even though I am a currently student at Penn State. I now tried just buying regular premium because I need the music for a bus ride I have, and if won't even let me p...

Newbie

I applied for Student premium, and it told me 4 times that I could not be verified. Even though I am a currently student at Penn State. I now tried just buying regular premium because I need the musi...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Student plan

I was trying to sign up for the student plan but it is saying I am not a student for my college. I have my student number. Is there anyway to get the student plan other than going through the third party thing that says I’m not a student?

Newbie

I was trying to sign up for the student plan but it is saying I am not a student for my college. I have my student number. Is there anyway to get the student plan other than going through the third p...

Maxim

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution problemas con el metodo de pago en premium para universitarios

Buen dia, como hace aproxiamadamente 2 dias intente suscribirme en premium para universitarios con mi tarjeta de credito y me la aceptó, pero mi solicitud de reconocimiento no fue aprobada porque el documento que envie no brindaba la informacion sufi...

Newbie

Buen dia, como hace aproxiamadamente 2 dias intente suscribirme en premium para universitarios con mi tarjeta de credito y me la aceptó, pero mi solicitud de reconocimiento no fue aprobada porque el ...

MonicaM_Bogota

Roadie

583 Views

1 replies

0 likes

  • 583 Views
  • 1 replies
  • 0 likes

Superuser Contribution Maintain Student Account but delete Hulu

Is it possible to keep a student account but delete the Hulu account that comes with it?

Visitor

Is it possible to keep a student account but delete the Hulu account that comes with it?

MonicaM_Bogota

Roadie

977 Views

1 replies

0 likes

Hulu
Student discount USA
  • 977 Views
  • 1 replies
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Superuser Contribution Been Charged twice

I just signed up for student premium and have been charged ($4.99) twice. I read that when that happens that the second payment goes towards your next month payment. However, I looked it up and it says the next time I will be charged will be on 9/20/...

Newbie

I just signed up for student premium and have been charged ($4.99) twice. I read that when that happens that the second payment goes towards your next month payment. However, I looked it up and it sa...

MonicaM_Bogota

Roadie

612 Views

1 replies

0 likes

Double Charge
  • 612 Views
  • 1 replies
  • 0 likes

Can't renew student subscription (unable to verify that I'm a student)

I recently got a new credit card and I'm trying to update my payment info. However, I can't do so because I'm a student and spotify is unable to re-verify that I am one, and I can't seem to update my payment info any other way. I'm not sure what the ...

Newbie

I recently got a new credit card and I'm trying to update my payment info. However, I can't do so because I'm a student and spotify is unable to re-verify that I am one, and I can't seem to update my...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Student Discount problem

I did not approve that I was a university student however, payment was received.I want my fee refunded.

Casual Listener

I did not approve that I was a university student however, payment was received.I want my fee refunded.

fischfun

Gig Goer

605 Views

3 replies

0 likes

  • 605 Views
  • 3 replies
  • 0 likes

Solved!! Gift card to student premium

Dear spotify, I wanted to buy spotify premium for students, but because I dont own a credit card I wanted to use a gift card. Now I spend 30€ on a gift card, but when I redeem it, i can only get it for 3 months worth of premium.Where can I find the o...

Newbie

Dear spotify,  I wanted to buy spotify premium for students, but because I dont own a credit card I wanted to use a gift card. Now I spend 30€ on a gift card, but when I redeem it, i can only g...

jsannn

Community Legend

4432 Views

1 replies

0 likes

  • 4432 Views
  • 1 replies
  • 0 likes

Solved!! Student discount no longer available in Germany?

I'm trying to enroll for the student discount via UNiDAYS, but every time I click on the link to activate, the Spotify screen gives me this message: "Wie es aussieht, kannst du das reduzierte Produkt, das du kaufen möchtest, nicht erhalten. Du kannst...

Casual Listener

...rodukt, das du kaufen möchtest, nicht erhalten. Du kannst dein Konto trotzdem gerne jederzeit auf Premium umstellen."   I know that Premium + Hulu for students is only available in the US, but is t...

Maxim

Spotify Star

3397 Views

3 replies

0 likes

  • 3397 Views
  • 3 replies
  • 0 likes

Student discounts

Hi, I have a premium account and would like to get the student discount. How can I get this? And can I pay with IDEAL?

Newbie

Hi, I have a premium account and would like to get the student discount. How can I get this? And can I pay with IDEAL?

jsannn

Community Legend

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Student Discount

Hi there, I've done some research and can see you used to have a page for filling in your NUS extra card details in order to gain a student account. Do you still have this? I cant see anywhere on the website to enter my NUS details. Thanks! Ryan

Newbie

Hi there,   I've done some research and can see you used to have a page for filling in your NUS extra card details in order to gain a student account. Do you still have this? I cant see anywhe...

Maxim

Spotify Star

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

No page was found

I got the student verification mail and told me it was approved when I opened it to conclude with the purchase it returns me to spotify and tells me that the np page was found.

Newbie

I got the student verification mail and told me it was approved when I opened it to conclude with the purchase it returns me to spotify and tells me that the np page was found.

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes

Superuser Contribution pagamento

Meu cartão não estava mais válido então fui mudar meus dados do cartão e vi o desconto pra universitário, fiz a mudança ja recebi uma notificação do meu banco que foi feita a compra no Spotify e está dizendo que eu não enfetuei o pagamento!!!!meu use...

Newbie

Meu cartão não estava mais válido então fui mudar meus dados do cartão e vi o desconto pra universitário, fiz a mudança ja recebi uma notificação do meu banco que foi feita a compra no Spotify e está...

Aichel

Roadie

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram

Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram e meu premium não voltou.

Newbie

Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram e meu premium não voltou.

Aichel

Roadie

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Cannot subscribe to a student membership as an us student with a Japanese credit card

I first tried to get a premium memberhip with an us account but my credit card was issued in Japan so was switched to a Japanese membership page. After I type in my credit card information, there is a section that I have to select a country of my sch...

Casual Listener

I first tried to get a premium memberhip with an us account but my credit card was issued in Japan so was switched to a Japanese membership page. After I type in my credit card information, there is ...

Maxim

Spotify Star

642 Views

3 replies

0 likes

  • 642 Views
  • 3 replies
  • 0 likes

No PayPal option for Student Discount

I've been using PayPal for my three month 0.99 cent subscription, and now that I want to use the student discount, they have no PayPal option and only take credit card. When I click the family plan, they do take PayPal though. I don't get this, is sp...

Casual Listener

...lan, they do take PayPal though. I don't get this, is spotify trying to drive students away from actually getting the discount? They literally have no way to justify this, and I'm wondering if I could e...

Maxim

Spotify Star

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes