Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
9194 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
14209 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
23782 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
167878 Views
110 replies
148 likes
Hi, I have a premium account and would like to get the student discount. How can I get this? And can I pay with IDEAL?
Hi, I have a premium account and would like to get the student discount. How can I get this? And can I pay with IDEAL?
Community Legend
416 Views
1 replies
0 likes
Hi there, I've done some research and can see you used to have a page for filling in your NUS extra card details in order to gain a student account. Do you still have this? I cant see anywhere on the website to enter my NUS details. Thanks! Ryan
Hi there, I've done some research and can see you used to have a page for filling in your NUS extra card details in order to gain a student account. Do you still have this? I cant see anywhe...
Spotify Star
431 Views
1 replies
0 likes
I got the student verification mail and told me it was approved when I opened it to conclude with the purchase it returns me to spotify and tells me that the np page was found.
I got the student verification mail and told me it was approved when I opened it to conclude with the purchase it returns me to spotify and tells me that the np page was found.
228 Views
0 replies
0 likes
Meu cartão não estava mais válido então fui mudar meus dados do cartão e vi o desconto pra universitário, fiz a mudança ja recebi uma notificação do meu banco que foi feita a compra no Spotify e está dizendo que eu não enfetuei o pagamento!!!!meu use...
Meu cartão não estava mais válido então fui mudar meus dados do cartão e vi o desconto pra universitário, fiz a mudança ja recebi uma notificação do meu banco que foi feita a compra no Spotify e está...
Roadie
327 Views
1 replies
0 likes
Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram e meu premium não voltou.
Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram e meu premium não voltou.
Roadie
358 Views
1 replies
0 likes
I first tried to get a premium memberhip with an us account but my credit card was issued in Japan so was switched to a Japanese membership page. After I type in my credit card information, there is a section that I have to select a country of my sch...
I first tried to get a premium memberhip with an us account but my credit card was issued in Japan so was switched to a Japanese membership page. After I type in my credit card information, there is ...
Spotify Star
657 Views
3 replies
0 likes
I've been using PayPal for my three month 0.99 cent subscription, and now that I want to use the student discount, they have no PayPal option and only take credit card. When I click the family plan, they do take PayPal though. I don't get this, is sp...
...lan, they do take PayPal though. I don't get this, is spotify trying to drive students away from actually getting the discount? They literally have no way to justify this, and I'm wondering if I could e...
Spotify Star
553 Views
1 replies
0 likes
Hi everyone, I have a question... is it possible to have a refund from a student discount? It's just that I was trying to get it, but I didn't know it was only for college students, and I'm still a high school student. And well, for some reason Spoti...
Hi everyone, I have a question... is it possible to have a refund from a student discount? It's just that I was trying to get it, but I didn't know it was only for college students, and I'm still a h...
Not applicable
441 Views
2 replies
0 likes
Hey there,I changed Universites and since I need to verify my student account again now (I already had it at the Uni i went before), I need to verify a mail send to my student-mail. Since I changed schools, my mail changed as well. Somehow I can chan...
Hey there, I changed Universites and since I need to verify my student account again now (I already had it at the Uni i went before), I need to verify a mail send to my student-mail. Since I changed...
320 Views
0 replies
0 likes
2 days ago i was buying a student account. I filled the card information blanks. On the next screen there was a button for student prove button. Clicked for upload the pdf file but it wasn't work. I tried to click it dor several times but didn't work...
2 days ago i was buying a student account. I filled the card information blanks. On the next screen there was a button for student prove button. Clicked for upload the pdf file but it wasn't work. I ...
Roadie
354 Views
1 replies
0 likes
I am trying to change my subscription from premium to student but I just paid for this months premium account and don't want to pay for this month again when I switch to a subscription that costs less
I am trying to change my subscription from premium to student but I just paid for this months premium account and don't want to pay for this month again when I switch to a subscription that costs less
Roadie
365 Views
1 replies
0 likes
Lo que pasa es que hice el procedimiento para pagar spotify puse el numero de tarjeta y me hicieron el cobro y despues me contacte con SHEERID y me dicen que no tienen el pedido de mi cuenta y que no lo encuentran y ya me hicieron el cargo de mi tarj...
Lo que pasa es que hice el procedimiento para pagar spotify puse el numero de tarjeta y me hicieron el cobro y despues me contacte con SHEERID y me dicen que no tienen el pedido de mi cuenta y que no...
Roadie
378 Views
1 replies
0 likes
I am having a small issue, I have been paying the $9.99 since April. I have been trying to get the student discount since April, when I realize I had paid the full price for spotify premium. Everytime I have tried to switch to the student discount, i...
I am having a small issue, I have been paying the $9.99 since April. I have been trying to get the student discount since April, when I realize I had paid the full price for spotify premium. Everytim...
Roadie
405 Views
1 replies
0 likes
Hi guys my student ID confirmed and I bought premium for college students. But now I can't listen musics when I'm offline. Why??
Hi guys my student ID confirmed and I bought premium for college students. But now I can't listen musics when I'm offline. Why??
Roadie
2375 Views
1 replies
0 likes
Olá! Eu estava usando a conta premium da promoção de 3 meses por 1,99, mas ontem decide cancelar antes do prazo acabar e migrar para o premium para universitários no valor de 8,50, ao terminar de preencher os campos necessários foram cobrados do meu ...
Olá! Eu estava usando a conta premium da promoção de 3 meses por 1,99, mas ontem decide cancelar antes do prazo acabar e migrar para o premium para universitários no valor de 8,50, ao terminar de pre...
Roadie
377 Views
1 replies
0 likes
I was charged 65 Pesos(Philippines) twice for subscribing premium for students but due to poor internet connectivity I failed to upload the photos needed as a proof that I am a student. I tried for the second time after I got disconnected that's why ...
I was charged 65 Pesos(Philippines) twice for subscribing premium for students but due to poor internet connectivity I failed to upload the photos needed as a proof that I am a student. I tried for t...
Not applicable
405 Views
1 replies
0 likes
Hi!!it´s possible to pay in full the premium for student's for a whole year?It was more easy and practical for me.Waiting for a answer, please.Thank you
Hi!! it´s possible to pay in full the premium for student's for a whole year? It was more easy and practical for me. Waiting for a answer, please. Thank you
Spotify Star
336 Views
1 replies
0 likes
HelloI purchased student discount like 10 minutes ago, I entered my credit card number etc. and then something about veritification showed up. I clicked on more details, then I wanted to come back and verify my school, but it showed the credit card d...
Hello I purchased student discount like 10 minutes ago, I entered my credit card number etc. and then something about veritification showed up. I clicked on more details, then I wanted to come back ...
Casual Listener
476 Views
1 replies
0 likes
I appreciate that college or university students get a discount but I just don't think highschool students have to pay $9.99 + Tax for Spotify Premium. I really love Spotify and I prefer Spotify rather than Apple Music however, the difference between...
I appreciate that college or university students get a discount but I just don't think highschool students have to pay $9.99 + Tax for Spotify Premium. I really love Spotify and I prefer Spotify r...
Not applicable
1246 Views
1 replies
0 likes
I'm extremely frustrated with the Spotify student discount. I've tried once before, only to have it reject me because I hadn't realized it was for college students and not highschool students. I am now a college student, and I actually genuinely want...
I'm extremely frustrated with the Spotify student discount. I've tried once before, only to have it reject me because I hadn't realized it was for college students and not highschool students. I...
Casual Listener
1276 Views
2 replies
0 likes
