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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9887 Views

6 replies

1 likes

Premium for Students
  • 9887 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15679 Views

10 replies

2 likes

Premium for Students
  • 15679 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25125 Views

11 replies

1 likes

Premium for Students
  • 25125 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170378 Views

110 replies

148 likes

Premium for Students
  • 170378 Views
  • 110 replies
  • 148 likes

Superuser Contribution Been Charged twice

I just signed up for student premium and have been charged ($4.99) twice. I read that when that happens that the second payment goes towards your next month payment. However, I looked it up and it says the next time I will be charged will be on 9/20/...

Newbie

I just signed up for student premium and have been charged ($4.99) twice. I read that when that happens that the second payment goes towards your next month payment. However, I looked it up and it sa...

MonicaM_Bogota

Roadie

636 Views

1 replies

0 likes

Double Charge
  • 636 Views
  • 1 replies
  • 0 likes

Can't renew student subscription (unable to verify that I'm a student)

I recently got a new credit card and I'm trying to update my payment info. However, I can't do so because I'm a student and spotify is unable to re-verify that I am one, and I can't seem to update my payment info any other way. I'm not sure what the ...

Newbie

I recently got a new credit card and I'm trying to update my payment info. However, I can't do so because I'm a student and spotify is unable to re-verify that I am one, and I can't seem to update my...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Student Discount problem

I did not approve that I was a university student however, payment was received.I want my fee refunded.

Casual Listener

I did not approve that I was a university student however, payment was received.I want my fee refunded.

fischfun

Gig Goer

636 Views

3 replies

0 likes

  • 636 Views
  • 3 replies
  • 0 likes

Solved!! Gift card to student premium

Dear spotify, I wanted to buy spotify premium for students, but because I dont own a credit card I wanted to use a gift card. Now I spend 30€ on a gift card, but when I redeem it, i can only get it for 3 months worth of premium.Where can I find the o...

Newbie

Dear spotify,  I wanted to buy spotify premium for students, but because I dont own a credit card I wanted to use a gift card. Now I spend 30€ on a gift card, but when I redeem it, i can only g...

jsannn

Community Legend

4443 Views

1 replies

0 likes

  • 4443 Views
  • 1 replies
  • 0 likes

Solved!! Student discount no longer available in Germany?

I'm trying to enroll for the student discount via UNiDAYS, but every time I click on the link to activate, the Spotify screen gives me this message: "Wie es aussieht, kannst du das reduzierte Produkt, das du kaufen möchtest, nicht erhalten. Du kannst...

Casual Listener

...rodukt, das du kaufen möchtest, nicht erhalten. Du kannst dein Konto trotzdem gerne jederzeit auf Premium umstellen."   I know that Premium + Hulu for students is only available in the US, but is t...

Maxim

Spotify Star

3674 Views

3 replies

0 likes

  • 3674 Views
  • 3 replies
  • 0 likes

Student discounts

Hi, I have a premium account and would like to get the student discount. How can I get this? And can I pay with IDEAL?

Newbie

Hi, I have a premium account and would like to get the student discount. How can I get this? And can I pay with IDEAL?

jsannn

Community Legend

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Student Discount

Hi there, I've done some research and can see you used to have a page for filling in your NUS extra card details in order to gain a student account. Do you still have this? I cant see anywhere on the website to enter my NUS details. Thanks! Ryan

Newbie

Hi there,   I've done some research and can see you used to have a page for filling in your NUS extra card details in order to gain a student account. Do you still have this? I cant see anywhe...

Maxim

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

No page was found

I got the student verification mail and told me it was approved when I opened it to conclude with the purchase it returns me to spotify and tells me that the np page was found.

Newbie

I got the student verification mail and told me it was approved when I opened it to conclude with the purchase it returns me to spotify and tells me that the np page was found.

230 Views

0 replies

0 likes

  • 230 Views
  • 0 replies
  • 0 likes

Superuser Contribution pagamento

Meu cartão não estava mais válido então fui mudar meus dados do cartão e vi o desconto pra universitário, fiz a mudança ja recebi uma notificação do meu banco que foi feita a compra no Spotify e está dizendo que eu não enfetuei o pagamento!!!!meu use...

Newbie

Meu cartão não estava mais válido então fui mudar meus dados do cartão e vi o desconto pra universitário, fiz a mudança ja recebi uma notificação do meu banco que foi feita a compra no Spotify e está...

Aichel

Roadie

332 Views

1 replies

0 likes

  • 332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram

Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram e meu premium não voltou.

Newbie

Paguei o spotify universitário, disse que nao efetuou, quando vi o saldo do cartão eles descontaram e meu premium não voltou.

Aichel

Roadie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Cannot subscribe to a student membership as an us student with a Japanese credit card

I first tried to get a premium memberhip with an us account but my credit card was issued in Japan so was switched to a Japanese membership page. After I type in my credit card information, there is a section that I have to select a country of my sch...

Casual Listener

I first tried to get a premium memberhip with an us account but my credit card was issued in Japan so was switched to a Japanese membership page. After I type in my credit card information, there is ...

Maxim

Spotify Star

661 Views

3 replies

0 likes

  • 661 Views
  • 3 replies
  • 0 likes

No PayPal option for Student Discount

I've been using PayPal for my three month 0.99 cent subscription, and now that I want to use the student discount, they have no PayPal option and only take credit card. When I click the family plan, they do take PayPal though. I don't get this, is sp...

Casual Listener

...lan, they do take PayPal though. I don't get this, is spotify trying to drive students away from actually getting the discount? They literally have no way to justify this, and I'm wondering if I could e...

Maxim

Spotify Star

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Student Discount

Hi everyone, I have a question... is it possible to have a refund from a student discount? It's just that I was trying to get it, but I didn't know it was only for college students, and I'm still a high school student. And well, for some reason Spoti...

Visitor

Hi everyone, I have a question... is it possible to have a refund from a student discount? It's just that I was trying to get it, but I didn't know it was only for college students, and I'm still a h...

user-removed

Not applicable

451 Views

2 replies

0 likes

  • 451 Views
  • 2 replies
  • 0 likes

Changed University - Mail and Payment struggle

Hey there,I changed Universites and since I need to verify my student account again now (I already had it at the Uni i went before), I need to verify a mail send to my student-mail. Since I changed schools, my mail changed as well. Somehow I can chan...

Newbie

Hey there, I changed Universites and since I need to verify my student account again now (I already had it at the Uni i went before), I need to verify a mail send to my student-mail. Since I changed...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Superuser Contribution Payment problem

2 days ago i was buying a student account. I filled the card information blanks. On the next screen there was a button for student prove button. Clicked for upload the pdf file but it wasn't work. I tried to click it dor several times but didn't work...

Casual Listener

2 days ago i was buying a student account. I filled the card information blanks. On the next screen there was a button for student prove button. Clicked for upload the pdf file but it wasn't work. I ...

Aichel

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change subscription after already paying

I am trying to change my subscription from premium to student but I just paid for this months premium account and don't want to pay for this month again when I switch to a subscription that costs less

Newbie

I am trying to change my subscription from premium to student but I just paid for this months premium account and don't want to pay for this month again when I switch to a subscription that costs less

Aichel

Roadie

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify para estudiantes

Lo que pasa es que hice el procedimiento para pagar spotify puse el numero de tarjeta y me hicieron el cobro y despues me contacte con SHEERID y me dicen que no tienen el pedido de mi cuenta y que no lo encuentran y ya me hicieron el cargo de mi tarj...

Newbie

Lo que pasa es que hice el procedimiento para pagar spotify puse el numero de tarjeta y me hicieron el cobro y despues me contacte con SHEERID y me dicen que no tienen el pedido de mi cuenta y que no...

Aichel

Roadie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching from premium to student.

I am having a small issue, I have been paying the $9.99 since April. I have been trying to get the student discount since April, when I realize I had paid the full price for spotify premium. Everytime I have tried to switch to the student discount, i...

Newbie

I am having a small issue, I have been paying the $9.99 since April. I have been trying to get the student discount since April, when I realize I had paid the full price for spotify premium. Everytim...

Aimee_T

Roadie

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Superuser Contribution I bought premium but cant listen offline?

Hi guys my student ID confirmed and I bought premium for college students. But now I can't listen musics when I'm offline. Why??

Casual Listener

Hi guys my student ID confirmed and I bought premium for college students. But now I can't listen musics when I'm offline. Why??

Aimee_T

Roadie

2381 Views

1 replies

0 likes

  • 2381 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobrança de R$10

Olá! Eu estava usando a conta premium da promoção de 3 meses por 1,99, mas ontem decide cancelar antes do prazo acabar e migrar para o premium para universitários no valor de 8,50, ao terminar de preencher os campos necessários foram cobrados do meu ...

Newbie

Olá! Eu estava usando a conta premium da promoção de 3 meses por 1,99, mas ontem decide cancelar antes do prazo acabar e migrar para o premium para universitários no valor de 8,50, ao terminar de pre...

Aichel

Roadie

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes