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PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
My Question or IssueI upgraded to the Premium Student Plan, which
includes free Hulu access. However, when I go to the active services
page and click "start watching" (for Hulu), it takes me to a page where
they show different Disney bundles to purch...
PlanPremium Student My Question or IssuePlease extend Premium Student. I
have had Spotify since 2016 and also have been a student since 2015. I
am still (unfortunately) still a student in university. I am no longer
allowed to have the student pricing...
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late
2016)Operating System(iOS) My Question or IssueI have tried to change my
subscription to student and verify through ShearId but it says it has
been unsuccessful due to the voucher alr...
Good morning. I ask to upgrade my plan for a Student one. Since it, the
Spotify charged 10 (reais) twice and still charged me my actual plan
(16,90). Please, I ask to resolve it ASAP! It's no right.. I want to
change my plan and you can't charge thre...
Good morning. I ask to upgrade my plan for a Student one. Since it, the Spotify charged 10 (reais) twice and still charged me my actual plan (16,90). Please, I ask to resolve it ASAP! It's n...
Hi , I'm currently studying in U.K. And I would like to subscribe for
the student offer by using Singapore credit card for payment . However ,
I couldn't search for U.K. In the "country" session. How can I solve
this issue ?
Hi , I'm currently studying in U.K. And I would like to subscribe for the student offer by using Singapore credit card for payment . However , I couldn't search for U.K. In the "country" sessi...
Hi,I moved from the US to the UK, and I'm currently a student, how do I
get it to register that I am a student but not in the country I
originally opened the account? Do i have to have a bank account here, or
can I register with my original card?Than...
Hi, I moved from the US to the UK, and I'm currently a student, how do I get it to register that I am a student but not in the country I originally opened the account? Do i have to have a bank accou...
Hello,I would like to get a students premium account, but there is only
an option to pay with creditcard. Other premium accounts have more
paying methodes. How can I pay with an other methode?
Hello, I would like to get a students premium account, but there is only an option to pay with creditcard. Other premium accounts have more paying methodes. How can I pay with an other methode?
Dear Spotify,I have applied for the student discount and noticed that I
were charged $5.13 instead of the stated $4.99 per month. Please kindly
check and let me know why is that so. Please see the attachment for my
bank transaction.Thank you.Regards,...
Dear Spotify, I have applied for the student discount and noticed that I were charged $5.13 instead of the stated $4.99 per month. Please kindly check and let me know why is that so. Please see the ...
Hallo,ich habe genau das gleiche Problem mit unidays. Nach der
Registrierung und dem Eintragen der Hochschule bekomme ich immer eine
E-Mail, dass sie ein Dokument von mir brauchen, das meinen
Studentenstatus bestätigt. Immer wieder schicke ich meinen...
Hallo, ich habe genau das gleiche Problem mit unidays. Nach der Registrierung und dem Eintragen der Hochschule bekomme ich immer eine E-Mail, dass sie ein Dokument von mir brauchen, das meinen Stude...
Gente, recentemente assinei o spotify premium com desconto para
estudantes, efetuei o cadastro e foi bem sucedido, mas falaram que iam
mandar um e-mail de confirmação e não apareceu nada e minha conta está
como free e não premium o que eu faço?
Gente, recentemente assinei o spotify premium com desconto para estudantes, efetuei o cadastro e foi bem sucedido, mas falaram que iam mandar um e-mail de confirmação e não apareceu nada e minha cont...
Realicé la suscripción al plan de Universitarios el 30 de Agosto,
ingresando los datos de la tarjeta, pero envié la información incorrecta
de la universidad. Realicé el procedimiento nuevamente con todos los
requisitos y mi solicitud fue aceptada, pe...
Realicé la suscripción al plan de Universitarios el 30 de Agosto, ingresando los datos de la tarjeta, pero envié la información incorrecta de la universidad. Realicé el procedimiento nuevamente con t...
I have Premium right now and I am trying to switch to the Student Plan,
but it keeps saying that my student credentials are already in use,
which is weird because I have never signed up for the student discount
before. How can I get the Student Plan ...
I have Premium right now and I am trying to switch to the Student Plan, but it keeps saying that my student credentials are already in use, which is weird because I have never signed up for the stude...
Ingresé hace ya dos semanas aprox. mi solicitud para acceder a spotify
para universitarios, envié mi certificado que acredita que lo soy e
inscribí mi tarjeta de crédito. Hoy, dos semanas después, aún no recibo
respuestas ni mucho menos mi membresía,...
Ingresé hace ya dos semanas aprox. mi solicitud para acceder a spotify para universitarios, envié mi certificado que acredita que lo soy e inscribí mi tarjeta de crédito. Hoy, dos semanas después, aú...
hola buenas tardes una pregunta hoy quise el paquete de estudiante pero
mi escuela no se encuentra y me decía k no se haría ningún cargo y hace
rato al revisar mi cuenta tenía dos pagos de 49 pesos y no tengo
el.servicio me podrían ayudar gracias
hola buenas tardes una pregunta hoy quise el paquete de estudiante pero mi escuela no se encuentra y me decía k no se haría ningún cargo y hace rato al revisar mi cuenta tenía dos pagos de 49 pesos y...
Hi. About 10 min. Ago. I bought false premium option. I wanted to buy
student premium but i took general premium. Then i bought student
premium. Will i pay both of them? Can i cancel my general premium with
non-pay?
Hi. About 10 min. Ago. I bought false premium option. I wanted to buy student premium but i took general premium. Then i bought student premium. Will i pay both of them? Can i cancel my general premi...
I have a Premium Plan ($9.99/month).I have been told that I am paying
more than I needed to. I am a senior at college and would like to switch
to Student Premium ($4.99). However, I could not find that option on the
website.
I have a Premium Plan ($9.99/month). I have been told that I am paying more than I needed to. I am a senior at college and would like to switch to Student Premium ($4.99). However, I c...
When I selected the college I attend and put in my information, it still
said it couldn't verify that I was a student. However, i don't
understand how they would verify that I attend with just my name. How do
I prove my attendance at my university so...
When I selected the college I attend and put in my information, it still said it couldn't verify that I was a student. However, i don't understand how they would verify that I attend with just my nam...
I am trying to verify my account for spotify to receive the student
premium.I study in the United Kingdom and I am however unable to choose
my college as the United Kindom is not a nominated country.How can I
resolve this?
I am trying to verify my account for spotify to receive the student premium. I study in the United Kingdom and I am however unable to choose my college as the United Kindom is not a nominated countr...
Hi I need help, I am already paying 10.59 for the premium. However I am
a student, but when I click the link for the student discount it's
asking for a credit card. I am currently using pay pal as payment, and
PayPal is not listed as an option.
Hi I need help, I am already paying 10.59 for the premium. However I am a student, but when I click the link for the student discount it's asking for a credit card. I am currently using pay pal as pa...
Hi, this is my first time subbing to spotify. Situation: I subscribe for
student discount, since this is my first time I never though that it
will require me some of documents for my school. since I did my
transaction outside my home and didn't have ...
Hi, this is my first time subbing to spotify. Situation: I subscribe for student discount, since this is my first time I never though that it will require me some of documents for my sc...
Hello! I would like the premium upgrade for students.. Is there another
option exept from paying with a creditcard? I dont have a creditcard so
i would like to pay with PayPal or IDEAL but i can't see those options..
Can someone help me? Thanks!
Hello! I would like the premium upgrade for students.. Is there another option exept from paying with a creditcard? I dont have a creditcard so i would like to pay with PayPal or IDEAL but i...
Hey, the same happened to me. Could you find a way to get your money
back? Bc I've noticed it after 5 months and would really like to get the
5 months overpayment back.
Hey, the same happened to me. Could you find a way to get your money back? Bc I've noticed it after 5 months and would really like to get the 5 months overpayment back.
Good Day! I paid 65 pesos for the promo then I accidentally closed the
app when I was answering the SheerID form. I subscribed again and lost
my original payment. In other words, I paid twice. Is it possible to
refund the first unsuccessful payment? ...
Good Day! I paid 65 pesos for the promo then I accidentally closed the app when I was answering the SheerID form. I subscribed again and lost my original payment. In other wor...