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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134144 Views

98 replies

137 likes

Premium for Students
  • 134144 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31501 Views

19 replies

1 likes

Premium for Students
  • 31501 Views
  • 19 replies
  • 1 likes

I can't subscribe to student offer

Hello, I am currently using the basic premium offer (9.99€) but I have seen that there is an offer for students. As a student, I wanna change my offer and subscribe to the student one but i can't. The fact is that it is continually loading when I hav...

Newbie

Hello,   I am currently using the basic premium offer (9.99€) but I have seen that there is an offer for students. As a student, I wanna change my offer and subscribe to the s...

155 Views

0 replies

0 likes

  • 155 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Discount Premium problem

Why is it that when I fill out my info for a student discount, it cannot verify that I am a student? How is it going to tell me that I am not a student when I am currently in college, and yet has no problem charging my card. Yet my account still tell...

Newbie

Why is it that when I fill out my info for a student discount, it cannot verify that I am a student? How is it going to tell me that I am not a student when I am currently in college, and yet has no ...

Lee

Spotify

457 Views

3 replies

0 likes

  • 457 Views
  • 3 replies
  • 0 likes

Superuser Contribution I am a Student

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done instead of just asking what school I go to. Please...

Newbie

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done...

Lee

Spotify

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Overcharged my Account

Hello,I believe I was overcharged for my account. The billing cycle was yesterday (8/24/17) however, I changed my account to a student premium and I was still billed the $9.99 yesterday. How do I get that changed?

Newbie

Hello, I believe I was overcharged for my account. The billing cycle was yesterday (8/24/17) however, I changed my account to a student premium  and I was still billed the $9.99 yesterday. How ...

Lee

Spotify

228 Views

1 replies

0 likes

  • 228 Views
  • 1 replies
  • 0 likes

Student discount in Quebec

A couple friends of mine and myself are wondering why we can't have the student discount as we are student in Quebec! Mcgill and Concordia have access to the student discount but not french University...

Newbie

A couple friends of mine and myself are wondering why we can't have the student discount as we are student in Quebec! Mcgill and Concordia have access to the student discount but not french Universit...

user-removed

Not applicable

3242 Views

3 replies

0 likes

  • 3242 Views
  • 3 replies
  • 0 likes

Cobrança em duplicidade

Olá! Tenho o plano para estudante tudo certo, veio a fatura no valor de R$ 8,50, porém veio junto com essa fatura um outro valor de R$ 10,00. Esse outro valor acresido seria referente ao que? E na propaganda dizia que teria 30dias grátis para teste, ...

Newbie

Olá! Tenho o plano para estudante tudo certo, veio a fatura no valor de R$ 8,50, porém veio junto com essa fatura um outro valor de R$ 10,00. Esse outro valor acresido seria referente ao que? E na pr...

155 Views

0 replies

0 likes

  • 155 Views
  • 0 replies
  • 0 likes

Student Account problem

when ı try to pay my spotify bill ı buy a new spotify normal account what can i do for that. i couldnt turn to student account

Newbie

when ı try to pay my spotify bill ı buy a new spotify normal account what can i do for that. i couldnt turn to student account

152 Views

0 replies

0 likes

  • 152 Views
  • 0 replies
  • 0 likes

Problema con plan universitario

Ya hize todo el procedimiento y me dijeron que me enviarian un correo pero ya ha pasado mas de un dia y no he recibido correo alguno si se autorizo o no mi plan universitario no se han comunicado conmigo.

Newbie

Ya hize todo el procedimiento y me dijeron que me enviarian un correo pero ya ha pasado mas de un dia y no he recibido correo alguno si se autorizo o no mi plan universitario no se han comunicado con...

166 Views

0 replies

0 likes

  • 166 Views
  • 0 replies
  • 0 likes

I paid for my spotify student account and it isn't activating my student account.

I paid for my student account, and the payment went through and is posted. I still don't have my premium account and I've been waiting for two days now. I got the email saying I was verifed for being a student, and I clicked complete purchase and it ...

Newbie

I paid for my student account, and the payment went through and is posted. I still don't have my premium account and I've been waiting for two days now. I got the email saying I was verifed for being...

LucasBonfa

Casual Listener

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Problemas conta Universitário

Faz uma semana que fiz o cadastro com conta universitário e até agora nada. Anexei o documento que comprova minha matricula e mesmo assim nada.Alguém pode me explicar como proceder?

Casual Listener

Faz uma semana que fiz o cadastro com conta universitário e até agora nada. Anexei o documento que comprova minha matricula e mesmo assim nada. Alguém pode me explicar como proceder?

185 Views

0 replies

0 likes

  • 185 Views
  • 0 replies
  • 0 likes

Switching from Premium to Student Premium

Hi! I am currently a Spotify Premium member, paying the $10/month. However, I just started a graduate program so I was wondering if I could switch my status to Student so that I only have to pay $4.99/month. When I search Spotify Student, the option ...

Newbie

Hi! I am currently a Spotify Premium member, paying the $10/month. However, I just started a graduate program so I was wondering if I could switch my status to Student so that I only have to pay $4.9...

Nico

Community Legend

189 Views

1 replies

0 likes

  • 189 Views
  • 1 replies
  • 0 likes

Solved!! STUDENT Discount

I paid for the student discount and started using it, though using it I always encounter with problems such as while skipping for the next song by swiping the screen it appears a note saying "you discovered a premium feature" (with its explanations t...

Newbie

I paid for the student discount and started using it, though using it I always encounter with problems such as while skipping for the next song by swiping the screen it appears a note saying "you dis...

Nico

Community Legend

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Switch existing premium account to student account without creditcard

Goodmorning, I've had an existing premium account for a couple of years now and I'm trying to get the student discount. I've registered myself on unidays, but when I try to get further on the spotify page it asks for my creditcard details, which I do...

Casual Listener

Goodmorning,   I've had an existing premium account for a couple of years now and I'm trying to get the student discount. I've registered myself on unidays, but when I try to get further on th...

Maxim

Spotify Star

353 Views

3 replies

0 likes

  • 353 Views
  • 3 replies
  • 0 likes

Contratar Premium para Universitarios

No puedo enviar el pdf del certificado, el botón enviar está desactivado.Parece un engaño.Favor su respuestaGracias de ya

Newbie

No puedo enviar el pdf del certificado, el botón enviar está desactivado. Parece un engaño. Favor su respuesta Gracias de ya

174 Views

0 replies

0 likes

  • 174 Views
  • 0 replies
  • 0 likes

Solved!! About student discount

In Finland, why Spotify offers student discount to university-students but not to secondary degree-students like Vocational Institute students? Could that be possible?

Newbie

In Finland, why Spotify offers student discount to university-students but not to secondary degree-students like Vocational Institute students? Could that be possible?

Maxim

Spotify Star

325 Views

1 replies

0 likes

  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for students

So I tried to get premium twice & one payment is still on their from 4 days ago & another from just now & it's still not working. I can't seem to get the student discount but am a sophomore in college. Either way I'm frustrated & just wanna cancel it...

Newbie

So I tried to get premium twice & one payment is still on their from 4 days ago & another from just now & it's still not working. I can't seem to get the student discount but am a sophomo...

Daisy

Spotify Legend

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

Introduci los datos dr la tarjeta para pagar premium pero no complete el cargo y me cobraron

Estaba viendo que hay descuentos en estudiantes entonces estaba haciendo los pasos pero se quedo en que debian verificar si estaba estudiando entonces mi escuela no aparecía y le di en regresar pero la tarjeta que utilice la tengo enlazada en mi celu...

Newbie

Estaba viendo que hay descuentos en estudiantes entonces estaba haciendo los pasos pero se quedo en que debian verificar si estaba estudiando entonces mi escuela no aparecía y le di en regresar pero ...

Luke

Spotify Star

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

Student discount, payed for that, no premium

Hi, i have got big problem. I payed for premium and i don't have it. It didn't just blocked money on Card. I just payed that online, money Is gone. So i don't have my 3€, i don't have premium So i don't have music, please help me Fast. Need it now

Newbie

Hi, i have got big problem. I payed for premium and i don't have it. It didn't just blocked money on Card. I just payed that online, money Is gone. So i don't have my 3€, i don't have premium So i do...

KatesHere

Community Legend

229 Views

1 replies

0 likes

  • 229 Views
  • 1 replies
  • 0 likes

Attivazione Premium Studenti

Buongiorno,sono una studentessa universitaria e volevo sapere che genere di documenti devo allegare per verificare il mio status di studente, quando me lo si chiede nella registrazione.Grazie in anticipo a tutti!

Newbie

Buongiorno, sono una studentessa universitaria e volevo sapere che genere di documenti devo allegare per verificare il mio status di studente, quando me lo si chiede nella registrazione. Grazie i...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Superuser Contribution Re: student discount

Hey I paid the student discount but my university wasn't in the options. The payment still went through.

Newbie

Hey I paid the student discount but my university wasn't in the options. The payment still went through.

GokhanGUL26

Newbie

292 Views

2 replies

0 likes

  • 292 Views
  • 2 replies
  • 0 likes