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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9195 Views

5 replies

0 likes

Premium for Students
  • 9195 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14214 Views

10 replies

2 likes

Premium for Students
  • 14214 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23783 Views

11 replies

1 likes

Premium for Students
  • 23783 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167883 Views

110 replies

148 likes

Premium for Students
  • 167883 Views
  • 110 replies
  • 148 likes

Superuser Contribution False buy premium

Hi. About 10 min. Ago. I bought false premium option. I wanted to buy student premium but i took general premium. Then i bought student premium. Will i pay both of them? Can i cancel my general premium with non-pay?

Newbie

Hi. About 10 min. Ago. I bought false premium option. I wanted to buy student premium but i took general premium. Then i bought student premium. Will i pay both of them? Can i cancel my general premi...

Aichel

Roadie

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change from Premium to Student Premium

I have a Premium Plan ($9.99/month).I have been told that I am paying more than I needed to. I am a senior at college and would like to switch to Student Premium ($4.99). However, I could not find that option on the website.

Newbie

I have a Premium Plan ($9.99/month). I have been told that I am paying more than I needed to. I am a senior at college and would like to switch to Student Premium ($4.99).   However, I c...

Aichel

Roadie

269 Views

1 replies

0 likes

  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Verify Student Discount

When I selected the college I attend and put in my information, it still said it couldn't verify that I was a student. However, i don't understand how they would verify that I attend with just my name. How do I prove my attendance at my university so...

Newbie

When I selected the college I attend and put in my information, it still said it couldn't verify that I was a student. However, i don't understand how they would verify that I attend with just my nam...

Aichel

Roadie

1946 Views

1 replies

0 likes

  • 1946 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount for United Kingdom

I am trying to verify my account for spotify to receive the student premium.I study in the United Kingdom and I am however unable to choose my college as the United Kindom is not a nominated country.How can I resolve this?

Newbie

I am trying to verify my account for spotify to receive the student premium. I study in the United Kingdom and I am however unable to choose my college as the United Kindom is not a nominated countr...

Aichel

Roadie

3433 Views

1 replies

0 likes

  • 3433 Views
  • 1 replies
  • 0 likes

Student discount

Hi I need help, I am already paying 10.59 for the premium. However I am a student, but when I click the link for the student discount it's asking for a credit card. I am currently using pay pal as payment, and PayPal is not listed as an option.

Newbie

Hi I need help, I am already paying 10.59 for the premium. However I am a student, but when I click the link for the student discount it's asking for a credit card. I am currently using pay pal as pa...

Maxim

Spotify Star

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Student Discount, didn't know documents needed

Hi, this is my first time subbing to spotify. Situation: I subscribe for student discount, since this is my first time I never though that it will require me some of documents for my school. since I did my transaction outside my home and didn't have ...

Newbie

Hi, this is my first time subbing to spotify.   Situation: I subscribe for student discount, since this is my first time I never though that it will require me some of documents for my sc...

Maxim

Spotify Star

1322 Views

1 replies

0 likes

  • 1322 Views
  • 1 replies
  • 0 likes

Not having a creditcard to pay for the studentdiscount

Hello! I would like the premium upgrade for students.. Is there another option exept from paying with a creditcard? I dont have a creditcard so i would like to pay with PayPal or IDEAL but i can't see those options.. Can someone help me? Thanks!

Newbie

Hello!   I would like the premium upgrade for students.. Is there another option exept from paying with a creditcard? I dont have a creditcard so i would like to pay with PayPal or IDEAL but i...

Maxim

Spotify Star

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Re: Paid 9,99€ even though I have student discount (Germany)

Hey, the same happened to me. Could you find a way to get your money back? Bc I've noticed it after 5 months and would really like to get the 5 months overpayment back.

Newbie

Hey, the same happened to me. Could you find a way to get your money back? Bc I've noticed it after 5 months and would really like to get the 5 months overpayment back.   

Maxim

Spotify Star

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Spotify for students payment problem

Good Day! I paid 65 pesos for the promo then I accidentally closed the app when I was answering the SheerID form. I subscribed again and lost my original payment. In other words, I paid twice. Is it possible to refund the first unsuccessful payment? ...

Casual Listener

Good Day!   I paid 65 pesos for the promo then I accidentally closed the app when I was answering the SheerID form.    I subscribed again and lost my original payment. In other wor...

CaptainPotatoJr

Casual Listener

402 Views

2 replies

0 likes

  • 402 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re: can't verify that I'm a student

How can I find a document that meets the requirements to verify manually?I can pull up my class list online, but I'm not finding anything officially issued.For reference I attend Brigham Young University (Provo, Utah).Thanks,David

Newbie

How can I find a document that meets the requirements to verify manually? I can pull up my class list online, but I'm not finding anything officially issued. For reference I attend Brigham Young Un...

Alfredo

Roadie

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Live in the US but student in Canada

Hi thereI have moved to the US but am a student at a University in Canada, how do I register / verify my school?thank you for the help!

Visitor

Hi there I have moved to the US but am a student at a University in Canada, how do I register / verify my school? thank you for the help! 

Alfredo

Roadie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Paypal for student spotify option??

Hello, I just became student and i already had spotify.i saw there was a discount for students in the netherlands where i live.i tried using it but you need a visa or creditcard...most students like me dont have them on this age.normally i pay with p...

Casual Listener

Hello,   I just became student and i already had spotify. i saw there was a discount for students in the netherlands where i live. i tried using it but you need a visa or creditcard... m...

Joeriik

Casual Listener

560 Views

2 replies

0 likes

  • 560 Views
  • 2 replies
  • 0 likes

Betaling spotify student

Help! Ik heb al een tijdje spotify premium en zou dit graag omzetten naar een student abonnement, aangezien ik student ben. Echter moet ik hier opnieuw betalingsgegevens invullen. Ditmaal via een creditcard die ik niet heb! Voorheen hoefte dit niet. ...

Newbie

Help! Ik heb al een tijdje spotify premium en zou dit graag omzetten naar een student abonnement, aangezien ik student ben. Echter moet ik hier opnieuw betalingsgegevens invullen. Ditmaal via een cre...

Ireneovd

Newbie

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Solved!! Student discount only with creditcard?

Hi,So I already have this premium account at Spotify, but since I'm studying now I'd like to use the €5/month discount for students. However, it seems I can only pay by credit card, but at the moment I just pay my account costs with my debit card.Can...

Newbie

Hi, So I already have this premium account at Spotify, but since I'm studying now I'd like to use the €5/month discount for students. However, it seems I can only pay by credit card, but at the m...

user-removed

Not applicable

558 Views

1 replies

0 likes

  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount problem

Hello, I wanted to apply a student discount but while i was uploading my student document i couldn't use SheerID and i coulndt become a premium also my money taken from my card . How can solce this problem?

Newbie

Hello,  I wanted to apply a student discount but while i was uploading my  student document i couldn't use SheerID and i coulndt become a premium also my money taken from my card . How can...

userspotify1

Casual Listener

590 Views

5 replies

0 likes

  • 590 Views
  • 5 replies
  • 0 likes

Student Premium Apply, Two Times

Hi there, I made an apply for student premium. When i was making it the first time I couldn't upload my documents, then I tried again and i uploaded the document. Now in my bank account there are two spotify fee cutting. After 6 hours I got an email ...

Casual Listener

Hi there, I made an apply for student premium. When i was making it the first time I couldn't upload my documents, then I tried again and i uploaded the document. Now in my bank account there are two...

Maxim

Spotify Star

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Accidentally close the window but lost money

I started the payment for the Students but i accidentally closed the window when i had to insert the selfcertification that im an University of Naples (ITA) student, the Federico 2nd University so i cant come back to this window, but they took the mo...

Newbie

I started the payment for the Students but i accidentally closed the window when i had to insert the selfcertification that im an University of Naples (ITA) student, the Federico 2nd University so i...

Maxim

Spotify Star

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

How can I cancel the subscription and get my money back?

I signed up for studnets' premium. I am 18 but still a high school student, therefore I can't use the discount. This information, that you have to be at university wasn't cleared or written on the website anywhere, so I paid the 2.49 euros. But as I ...

Newbie

I signed up for studnets' premium. I am 18 but still a high school student, therefore I can't use the discount. This information, that you have to be at university wasn't cleared or written on the we...

Maxim

Spotify Star

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Cobrança ao mudar de premium para universitário

Tenho uma conta Premium ativada e solicitei alterar para a conta premium universitário. Ao informar as informações de pagamento e documentos para verificação de matrícula foi cobrado R$10,00 no meu cartão de crédito.Gostaria de saber o que é essa cob...

Newbie

Tenho uma conta Premium ativada e solicitei alterar para a conta premium universitário. Ao informar as informações de pagamento e documentos para verificação de matrícula foi cobrado R$10,00 no ...

calicio

Newbie

1638 Views

2 replies

1 likes

  • 1638 Views
  • 2 replies
  • 1 likes

Superuser Contribution Student discount

I'm having a problem getting my student discount again. I had it for a year and it expired and now when I go to get it again it says "country not supported" on unidays. I am in The Netherlands using the dutch spotify website so I don't understand why...

Newbie

I'm having a problem getting my student discount again. I had it for a year and it expired and now when I go to get it again it says "country not supported" on unidays. I am in The Netherlands using ...

Alfredo

Roadie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes