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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13925 Views

11 replies

1 likes

Premium for Students
  • 13925 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146898 Views

106 replies

145 likes

Premium for Students
  • 146898 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34527 Views

19 replies

1 likes

Premium for Students
  • 34527 Views
  • 19 replies
  • 1 likes

Solved!! Student discount

I tried 3 times to pay the premium. In tge third, i got the confirmation from the website but when i go back to spotify, there's no option to continue, and it never works. It taked too long for the confirmation that i study and usually the previous p...

Casual Listener

I tried 3 times to pay the premium. In tge third, i got the confirmation from the website but when i go back to spotify, there's no option to continue, and it never works. It taked too long for the c...

Nagazai

Casual Listener

715 Views

3 replies

0 likes

  • 715 Views
  • 3 replies
  • 0 likes

subscription didn't activate but CC got charged

Hello everyone I tried to begin a student subscription but it didn't quite work. After logging in on my uni site, I got a "Verification Complete" screen. I waited and waited and after about 5 minutes I just assumed the app had crashed. I closed it, a...

Newbie

Hello everyone     I tried to begin a student subscription but it didn't quite work. After logging in on my uni site, I got a "Verification Complete" screen. I waited and waited and afte...

SpotCreated

Roadie

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

subscribed twice by mistake, charged twice per month?

Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I paid 4,16 euros. Do you know If I'll pay the premiu...

Newbie

Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I ...

SpotCreated

Roadie

261 Views

1 replies

0 likes

  • 261 Views
  • 1 replies
  • 0 likes

I didn't complete my premium subscription but money was still taken off my bank account! Want refund

Hello Earlier I was interested in the student discount and I entered all my card information but when I saw that I had to upload a document of myself in an institution I decided I don't want this after all. Anyways, because I had already entered all ...

Newbie

Hello   Earlier I was interested in the student discount and I entered all my card information but when I saw that I had to upload a document of myself in an institution I decided I don't want...

Maxim

Spotify Star

244 Views

1 replies

0 likes

  • 244 Views
  • 1 replies
  • 0 likes

Student Discount Abroad

Hello everyone!I have a problem with getting the student discount and I hope you can help me! I'm a German studying at a Dutch university and I'm already successfully registered on UNiDays and in the Netherlands in general (BSN). The thing is that my...

Newbie

Hello everyone! I have a problem with getting the student discount and I hope you can help me! I'm a German studying at a Dutch university and I'm already successfully registered on UNiDays and in t...

Maxim

Spotify Star

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Student Premium to Family Premium

I bought the student premium package yesterday for five bucks but then my mom bought the family package and I was put on that one today. Can I get a refund for the student membership since I didn't even use it for 24 hours? and do I have to cancel so...

Newbie

I bought the student premium package yesterday for five bucks but then my mom bought the family package and I was put on that one today. Can I get a refund for the student membership since I didn't e...

SpotCreated

Roadie

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Student discount

Hello, A week ago I registered with attached photo as a student for spotify premium. Still I didn't get any answer from Spotify... The only way to get in touch with Spotify is apparently by making this... How long does it take when you get any respon...

Newbie

Hello,   A week ago I registered with attached photo as a student for spotify premium. Still I didn't get any answer from Spotify... The only way to get in touch with Spotify is apparently by ...

SpotCreated

Roadie

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Accidentally paied double

Hi guys I requested the studentsversion for my account. After the confirmation of the studentversion i acidentally bought the normal version. My card is charges twice right now. Do i have two contracts now or how can i get the money back for the norm...

Newbie

Hi guys   I requested the studentsversion for my account. After the confirmation of the studentversion i acidentally bought the normal version. My card is charges twice right now. Do i have t...

SpotCreated

Roadie

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Student discount problem

My pc rebooted when i was inserting my stundent's information, now the value has been discounted from my credit card and i dont confirmed my student's information, how can i get a link to send my college's bill and everything?

Newbie

My pc rebooted when i was inserting my stundent's information, now the value has been  discounted from my credit card and i dont confirmed my student's information, how can i get a link to send ...

Bittencourt

Spotify Star

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Can we get our money back?

My father paid about 10 dollars for the students offer , we couldnt use it at the end because it was only for university students and I'm in my last year of highschool. Please tell me we can get the money back. :'(

Newbie

My father paid about 10 dollars for the students offer , we couldnt use it at the end because it was only for university students and I'm in my last year of highschool. Please tell me we can get t...

Jacob

Community Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Duda Descuento para estudiantes

Hola, he solicitado el descuento para estudiantes y aun no se me ha verificado, pero ya me han realizado el cargo en la cuenta. La cuenta me sigue apareciendo en free. Es normal??

Newbie

Hola, he solicitado el descuento para estudiantes y aun no se me ha verificado, pero ya me han realizado el cargo en la cuenta. La cuenta me sigue apareciendo en free. Es normal??

217 Views

0 replies

0 likes

  • 217 Views
  • 0 replies
  • 0 likes

NUS Discount

Hi, i'm trying to purchase the student spotify but It will only take me to unidays website. I only have an NUS card as I am an apprentice so i haven't got an student portal to sign on too. any help would be appreciated thanks

Newbie

Hi,   i'm trying to purchase the student spotify but It will only take me to unidays website.   I only have an NUS card as I am an apprentice so i haven't got an student portal to sign ...

Maxim

Spotify Star

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Can i get a refund?

Anyone has opinion on what should i do when I purchased the $14.99 premium but only realized that I'm eligible for student $7.99 package? Now I've been double charged. Can i ask for refund?

Newbie

Anyone has opinion on what should i do when I purchased the $14.99 premium but only realized that I'm eligible for student $7.99 package? Now I've been double charged. Can i ask for refund? 

Maxim

Spotify Star

265 Views

1 replies

0 likes

  • 265 Views
  • 1 replies
  • 0 likes

Student discount

Hello.I wanted to take advantage of the student package. The fee was taken from my card. My account is still free.Can some help me?

Newbie

Hello.I wanted to take advantage of the student package. The fee was taken from my card. My account is still free.Can some help me? 

SpotCreated

Roadie

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

College Student

I tried to get on the college student discount and it took the $5 but didn't upgrade my account?

Newbie

I tried to get on the college student discount and it took the $5 but didn't upgrade my account?

SpotCreated

Roadie

275 Views

1 replies

0 likes

  • 275 Views
  • 1 replies
  • 0 likes

Student Spotify

I was signing up for the student Spotify however after I had entered my card info and tapped continue to put in my school information my wifi stopped working and the page had reloaded to the card info only this time none of my information was there. ...

Newbie

I was signing up for the student Spotify however after I had entered my card info and tapped continue to put in my school information my wifi stopped working and the page had reloaded to the card inf...

Rachelbadwolf

Newbie

367 Views

3 replies

0 likes

  • 367 Views
  • 3 replies
  • 0 likes

Student Discount Error

Okay so today I tried multiple times to apply for the student premium discount and after I entered my card information and all, it would not recognize me as a student. I tried a couple times to see if it would work and apparently each time I tried, m...

Newbie

Okay so today I tried multiple times to apply for the student premium discount and after I entered my card information and all, it would not recognize me as a student. I tried a couple times to see i...

Kimberly_rc

Casual Listener

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Student Discount

This process is awful. I went through it, then went through it manually and it was never updated. I deleted the approval email and cannot get the discount. Shouldn't be that hard.

Newbie

This process is awful.  I went through it, then went through it manually and it was never updated.  I deleted the approval email and cannot get the discount.  Shouldn't be that hard.

SpotCreated

Roadie

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

Mi sono stati scalati soldi a caso

Salve, io ho tentato di attivare l'account con sconto per studenti per due volte, ma visto che la mia scuola (liceo B. Russell, Cles, TN) non c'era nella lista non ho potuto arrivare l'account premium, ma i soldi mi sono stati scalati ben due volte, ...

Newbie

Salve, io ho tentato di attivare l'account con sconto per studenti per due volte, ma visto che la mia scuola (liceo B. Russell, Cles, TN) non c'era nella lista non ho potuto arrivare l'account premiu...

labelscollected

Community Legend

530 Views

2 replies

1 likes

  • 530 Views
  • 2 replies
  • 1 likes

UK Student can't get Student Discount because of country of origin

Hello. I see that UK Students can benefit from this discount and I gave my institutional email from Sheffield Hallam University. However, after I signed up, it says country not supported. That must be because of my laptop or whatever, since the link ...

Newbie

Hello. I see that UK Students can benefit from this discount and I gave my institutional email from Sheffield Hallam University. However, after I signed up, it says country not supported. That must b...

Maxim

Spotify Star

712 Views

1 replies

0 likes

  • 712 Views
  • 1 replies
  • 0 likes