Student account

[Jackbeach2]

It keeps telling me that I already have a student credentials account with Spotify when I try to sign up for the new hulu/premium deal, but I definitely do not. Need help

[Alfredo]

Hey @Jackbeach2, welcome to the community!

Thanks for reaching out to us, we'll gladly help you out.

Let's make sure you're setting up the Hulu bundle with the correct account. Try following this troubleshooting to make sure you don't have other accounts.

If you're sure there aren't other accounts with your information and you keep getting the same error message, try using a different web browser or an incognito window to see if it goes through.

After trying the steps above, and if you're still unable to activate the bundle promotion, please contact our Support team via Twitter or Facebook. They'll get back to you as soon as possible.

All the best.