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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9196 Views

5 replies

0 likes

Premium for Students
  • 9196 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14223 Views

10 replies

2 likes

Premium for Students
  • 14223 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23784 Views

11 replies

1 likes

Premium for Students
  • 23784 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

167887 Views

110 replies

148 likes

Premium for Students
  • 167887 Views
  • 110 replies
  • 148 likes

Paid for premium but...

Dearest everybodyI only just paid for student's premium, yet I don't have any documents to verify that I am a student, so my status is still 'free' even though I paid money I want to get my money back ,but, I don't know how to . Could you please help...

Newbie

Dearest everybody I only just paid for student's premium,  yet I don't have any documents to verify that I am a student, so my status is still 'free' even though I paid money 🙂 I want to ...

Bittencourt

Spotify Star

404 Views

2 replies

0 likes

  • 404 Views
  • 2 replies
  • 0 likes

Premium- Student Verification Problems

I have tried to apply for a Spotify Premium- Student account. However, when I am on the "Tell Us About Yourself" page, an error occurs stating: "Your student credentials are already associated with another Spotify account." I used to have a free acco...

Newbie

I have tried to apply for a Spotify Premium- Student account. However, when I am on the "Tell Us About Yourself" page, an error occurs stating: "Your student credentials are already associated with a...

SpotCreated

Roadie

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Why can't I get the student discount if I am a student at a JC.

It cant find my name when I try to get the discount, keep doing that, I tried to manually verify but I never got a response. Help a brotha out Account name: soulstar1000

Casual Listener

It cant find my name when I try to get the discount, keep doing that, I tried to manually verify but I never got a response. Help a brotha out Account name: soulstar1000

Maxim

Spotify Star

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

new education institution

how long after submitting a new educational institution for inclusion for the student discount does it take for spotify to validate this insititution?

Newbie

how long after submitting a new educational institution for inclusion for the student discount does it take for spotify to validate this insititution? 

Maxim

Spotify Star

379 Views

1 replies

0 likes

  • 379 Views
  • 1 replies
  • 0 likes

can't verify that I'm a student

Hi! Im a student at the university of minnesota and i applied for the discount and it keeps saying that it cant verify that im a student!

Newbie

Hi! Im a student at the university of minnesota and i applied for the discount and it keeps saying that it cant verify that im a student! 

Maxim

Spotify Star

1147 Views

1 replies

0 likes

  • 1147 Views
  • 1 replies
  • 0 likes

college Student discount

I go to the university of Iowa and have been a student for over a month now and for some reason spotify wont let me get the discount. This university is a large school and is also on the list of schools who get the discount. I already paid for spotif...

Newbie

I go to the university of Iowa and have been a student for over a month now and for some reason spotify wont let me get the discount. This university is a large school and is also on the list of scho...

Maxim

Spotify Star

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Trouble paying studentdiscount

Hello, I want to transfer my premium account into a student account but I can only pay with creditcard. Is this normal or can I also pay with IDEAL as I am doing now with my normal premium account?

Casual Listener

Hello,   I want to transfer my premium account into a student account but I can only pay with creditcard. Is this normal or can I also pay with IDEAL as I am doing now with my normal premium a...

SpotCreated

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I tried 3 times to pay the premium. In tge third, i got the confirmation from the website but when i go back to spotify, there's no option to continue, and it never works. It taked too long for the confirmation that i study and usually the previous p...

Casual Listener

I tried 3 times to pay the premium. In tge third, i got the confirmation from the website but when i go back to spotify, there's no option to continue, and it never works. It taked too long for the c...

Nagazai

Casual Listener

868 Views

3 replies

0 likes

  • 868 Views
  • 3 replies
  • 0 likes

subscription didn't activate but CC got charged

Hello everyone I tried to begin a student subscription but it didn't quite work. After logging in on my uni site, I got a "Verification Complete" screen. I waited and waited and after about 5 minutes I just assumed the app had crashed. I closed it, a...

Newbie

Hello everyone     I tried to begin a student subscription but it didn't quite work. After logging in on my uni site, I got a "Verification Complete" screen. I waited and waited and afte...

SpotCreated

Roadie

423 Views

1 replies

0 likes

  • 423 Views
  • 1 replies
  • 0 likes

subscribed twice by mistake, charged twice per month?

Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I paid 4,16 euros. Do you know If I'll pay the premiu...

Newbie

Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I ...

SpotCreated

Roadie

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

I didn't complete my premium subscription but money was still taken off my bank account! Want refund

Hello Earlier I was interested in the student discount and I entered all my card information but when I saw that I had to upload a document of myself in an institution I decided I don't want this after all. Anyways, because I had already entered all ...

Newbie

Hello   Earlier I was interested in the student discount and I entered all my card information but when I saw that I had to upload a document of myself in an institution I decided I don't want...

Maxim

Spotify Star

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Student Discount Abroad

Hello everyone!I have a problem with getting the student discount and I hope you can help me! I'm a German studying at a Dutch university and I'm already successfully registered on UNiDays and in the Netherlands in general (BSN). The thing is that my...

Newbie

Hello everyone! I have a problem with getting the student discount and I hope you can help me! I'm a German studying at a Dutch university and I'm already successfully registered on UNiDays and in t...

Maxim

Spotify Star

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Solved!! Student Premium to Family Premium

I bought the student premium package yesterday for five bucks but then my mom bought the family package and I was put on that one today. Can I get a refund for the student membership since I didn't even use it for 24 hours? and do I have to cancel so...

Newbie

I bought the student premium package yesterday for five bucks but then my mom bought the family package and I was put on that one today. Can I get a refund for the student membership since I didn't e...

SpotCreated

Roadie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Student discount

Hello, A week ago I registered with attached photo as a student for spotify premium. Still I didn't get any answer from Spotify... The only way to get in touch with Spotify is apparently by making this... How long does it take when you get any respon...

Newbie

Hello,   A week ago I registered with attached photo as a student for spotify premium. Still I didn't get any answer from Spotify... The only way to get in touch with Spotify is apparently by ...

SpotCreated

Roadie

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Accidentally paied double

Hi guys I requested the studentsversion for my account. After the confirmation of the studentversion i acidentally bought the normal version. My card is charges twice right now. Do i have two contracts now or how can i get the money back for the norm...

Newbie

Hi guys   I requested the studentsversion for my account. After the confirmation of the studentversion i acidentally bought the normal version. My card is charges twice right now. Do i have t...

SpotCreated

Roadie

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Student discount problem

My pc rebooted when i was inserting my stundent's information, now the value has been discounted from my credit card and i dont confirmed my student's information, how can i get a link to send my college's bill and everything?

Newbie

My pc rebooted when i was inserting my stundent's information, now the value has been  discounted from my credit card and i dont confirmed my student's information, how can i get a link to send ...

Bittencourt

Spotify Star

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Can we get our money back?

My father paid about 10 dollars for the students offer , we couldnt use it at the end because it was only for university students and I'm in my last year of highschool. Please tell me we can get the money back. :'(

Newbie

My father paid about 10 dollars for the students offer , we couldnt use it at the end because it was only for university students and I'm in my last year of highschool. Please tell me we can get t...

Jacob

Community Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Duda Descuento para estudiantes

Hola, he solicitado el descuento para estudiantes y aun no se me ha verificado, pero ya me han realizado el cargo en la cuenta. La cuenta me sigue apareciendo en free. Es normal??

Newbie

Hola, he solicitado el descuento para estudiantes y aun no se me ha verificado, pero ya me han realizado el cargo en la cuenta. La cuenta me sigue apareciendo en free. Es normal??

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

NUS Discount

Hi, i'm trying to purchase the student spotify but It will only take me to unidays website. I only have an NUS card as I am an apprentice so i haven't got an student portal to sign on too. any help would be appreciated thanks

Newbie

Hi,   i'm trying to purchase the student spotify but It will only take me to unidays website.   I only have an NUS card as I am an apprentice so i haven't got an student portal to sign ...

Maxim

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes