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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9893 Views

6 replies

1 likes

Premium for Students
  • 9893 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15697 Views

10 replies

2 likes

Premium for Students
  • 15697 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25130 Views

11 replies

1 likes

Premium for Students
  • 25130 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170394 Views

110 replies

148 likes

Premium for Students
  • 170394 Views
  • 110 replies
  • 148 likes

Solved!! I got charged for student

I was trying to apply for he student memebership cuz I though high school student could. And it still charged me for it. And I need my money back cuz it said I was charged for it in my bank history. And I didn't get any email as a receipt either

Newbie

I was trying to apply for he student memebership cuz I though high school student could. And it still charged me for it. And I need my money back cuz it said I was charged for it in my bank history. ...

Jacob

Community Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

CUENTA PREMIUN UNIVERSITARIO

Buenas noches; Po error me subscribi a una cuenta premiun para estudiantes universutarios, pero mientras se estaba verificando por parte despotify mi estado de estudiante por error compre una subscricion de cuenta premiun estandar, ahora Spotify me f...

Newbie

Buenas noches;   Po error me subscribi a una cuenta premiun para estudiantes universutarios, pero mientras se estaba verificando por parte despotify mi estado de estudiante por error compre un...

osornios

Spotify Star

700 Views

3 replies

0 likes

  • 700 Views
  • 3 replies
  • 0 likes

Premium Spotify fee problems

I went to apply for the student discounts but after I put in my card information I stopped but my card still got charged the money. However, my Spotify account was still normal and I didn't have access to Hulu. Do you think I could get my money back?...

Casual Listener

I went to apply for the student discounts but after I put in my card information I stopped but my card still got charged the money. However, my Spotify account was still normal and I didn't have...

Maxim

Spotify Star

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

Superuser Contribution I put a wrong e-mail

I have done all the steps to get the premium for students. The problem is that when I ahd to put my name and e-mail I have written a wrong e-mail. What can I do? Now I won't know if I was accepted to get the premium for students because they'll send ...

Newbie

I have done all the steps to get the premium for students. The problem is that when I ahd to put my name and e-mail I have written a wrong e-mail. What can I do? Now I won't know if I was accepted t...

Chris

Spotify

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
  • 0 likes

Solved!! Already paid for premium

I was just charged for the monthly premium but I'd like to change my account into a student account. When I tried to sign back up for the student account it asked for my card info, I do not want to be charged twice. What can I do?

Newbie

I was just charged for the monthly premium but I'd like to change my account into a student account. When I tried to sign back up for the student account it asked for my card info, I do not want to b...

Bittencourt

Spotify Star

568 Views

3 replies

0 likes

  • 568 Views
  • 3 replies
  • 0 likes

Paid for premium but...

Dearest everybodyI only just paid for student's premium, yet I don't have any documents to verify that I am a student, so my status is still 'free' even though I paid money I want to get my money back ,but, I don't know how to . Could you please help...

Newbie

Dearest everybody I only just paid for student's premium,  yet I don't have any documents to verify that I am a student, so my status is still 'free' even though I paid money 🙂 I want to ...

Bittencourt

Spotify Star

406 Views

2 replies

0 likes

  • 406 Views
  • 2 replies
  • 0 likes

Premium- Student Verification Problems

I have tried to apply for a Spotify Premium- Student account. However, when I am on the "Tell Us About Yourself" page, an error occurs stating: "Your student credentials are already associated with another Spotify account." I used to have a free acco...

Newbie

I have tried to apply for a Spotify Premium- Student account. However, when I am on the "Tell Us About Yourself" page, an error occurs stating: "Your student credentials are already associated with a...

SpotCreated

Roadie

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Why can't I get the student discount if I am a student at a JC.

It cant find my name when I try to get the discount, keep doing that, I tried to manually verify but I never got a response. Help a brotha out Account name: soulstar1000

Casual Listener

It cant find my name when I try to get the discount, keep doing that, I tried to manually verify but I never got a response. Help a brotha out Account name: soulstar1000

Maxim

Spotify Star

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes

new education institution

how long after submitting a new educational institution for inclusion for the student discount does it take for spotify to validate this insititution?

Newbie

how long after submitting a new educational institution for inclusion for the student discount does it take for spotify to validate this insititution? 

Maxim

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

can't verify that I'm a student

Hi! Im a student at the university of minnesota and i applied for the discount and it keeps saying that it cant verify that im a student!

Newbie

Hi! Im a student at the university of minnesota and i applied for the discount and it keeps saying that it cant verify that im a student! 

Maxim

Spotify Star

1158 Views

1 replies

0 likes

  • 1158 Views
  • 1 replies
  • 0 likes

college Student discount

I go to the university of Iowa and have been a student for over a month now and for some reason spotify wont let me get the discount. This university is a large school and is also on the list of schools who get the discount. I already paid for spotif...

Newbie

I go to the university of Iowa and have been a student for over a month now and for some reason spotify wont let me get the discount. This university is a large school and is also on the list of scho...

Maxim

Spotify Star

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Trouble paying studentdiscount

Hello, I want to transfer my premium account into a student account but I can only pay with creditcard. Is this normal or can I also pay with IDEAL as I am doing now with my normal premium account?

Casual Listener

Hello,   I want to transfer my premium account into a student account but I can only pay with creditcard. Is this normal or can I also pay with IDEAL as I am doing now with my normal premium a...

SpotCreated

Roadie

334 Views

1 replies

0 likes

  • 334 Views
  • 1 replies
  • 0 likes

Solved!! Student discount

I tried 3 times to pay the premium. In tge third, i got the confirmation from the website but when i go back to spotify, there's no option to continue, and it never works. It taked too long for the confirmation that i study and usually the previous p...

Casual Listener

I tried 3 times to pay the premium. In tge third, i got the confirmation from the website but when i go back to spotify, there's no option to continue, and it never works. It taked too long for the c...

Nagazai

Casual Listener

882 Views

3 replies

0 likes

  • 882 Views
  • 3 replies
  • 0 likes

subscription didn't activate but CC got charged

Hello everyone I tried to begin a student subscription but it didn't quite work. After logging in on my uni site, I got a "Verification Complete" screen. I waited and waited and after about 5 minutes I just assumed the app had crashed. I closed it, a...

Newbie

Hello everyone     I tried to begin a student subscription but it didn't quite work. After logging in on my uni site, I got a "Verification Complete" screen. I waited and waited and afte...

SpotCreated

Roadie

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

subscribed twice by mistake, charged twice per month?

Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I paid 4,16 euros. Do you know If I'll pay the premiu...

Newbie

Hi, yesterday I tried to subscribe on spotify premium (student). As I didn't know that sheerID doesn't work at night, I tried to subscribe twice. I just received TWO mails from spotify saying that I ...

SpotCreated

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

I didn't complete my premium subscription but money was still taken off my bank account! Want refund

Hello Earlier I was interested in the student discount and I entered all my card information but when I saw that I had to upload a document of myself in an institution I decided I don't want this after all. Anyways, because I had already entered all ...

Newbie

Hello   Earlier I was interested in the student discount and I entered all my card information but when I saw that I had to upload a document of myself in an institution I decided I don't want...

Maxim

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Student Discount Abroad

Hello everyone!I have a problem with getting the student discount and I hope you can help me! I'm a German studying at a Dutch university and I'm already successfully registered on UNiDays and in the Netherlands in general (BSN). The thing is that my...

Newbie

Hello everyone! I have a problem with getting the student discount and I hope you can help me! I'm a German studying at a Dutch university and I'm already successfully registered on UNiDays and in t...

Maxim

Spotify Star

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Solved!! Student Premium to Family Premium

I bought the student premium package yesterday for five bucks but then my mom bought the family package and I was put on that one today. Can I get a refund for the student membership since I didn't even use it for 24 hours? and do I have to cancel so...

Newbie

I bought the student premium package yesterday for five bucks but then my mom bought the family package and I was put on that one today. Can I get a refund for the student membership since I didn't e...

SpotCreated

Roadie

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Student discount

Hello, A week ago I registered with attached photo as a student for spotify premium. Still I didn't get any answer from Spotify... The only way to get in touch with Spotify is apparently by making this... How long does it take when you get any respon...

Newbie

Hello,   A week ago I registered with attached photo as a student for spotify premium. Still I didn't get any answer from Spotify... The only way to get in touch with Spotify is apparently by ...

SpotCreated

Roadie

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes