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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

11751 Views

11 replies

1 likes

Premium for Students
  • 11751 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

fizzaa

Visitor

141321 Views

102 replies

143 likes

Premium for Students
  • 141321 Views
  • 102 replies
  • 143 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

33059 Views

19 replies

1 likes

Premium for Students
  • 33059 Views
  • 19 replies
  • 1 likes

Superuser Contribution When asked to put the country where I study, I can't find the UK (Student discount)

Hey I'm a Spanish student who studies in a UK university. I want to get the 50% student discount on Premium but after putting my card details, I get asked where I study. So, the problem here is that I can choose among countries such as Finland, Spain...

Newbie

Hey   I'm a Spanish student who studies in a UK university. I want to get the 50% student discount on Premium but after putting my card details, I get asked where I study. So, the problem here...

Alfredo

Roadie

936 Views

1 replies

0 likes

  • 936 Views
  • 1 replies
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Superuser Contribution renewed student discount but got charged regular premium

i forgot to renew my student discount and then spotify charged me the regular premium price. I just went and renewed my student discount. Is there anyway i can get some of my money back?

Newbie

i forgot to renew my student discount and then spotify charged me the regular premium price. I just went and renewed my student discount. Is there anyway i can get some of my money back?

Alfredo

Roadie

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Student discount not applied(solved)

Nvm solved the problem-spotify should really have a feature to delete posts

Newbie

Nvm solved the problem -spotify should really have a feature to delete posts

272 Views

0 replies

0 likes

  • 272 Views
  • 0 replies
  • 0 likes

Superuser Contribution student account payment

Hi so i went to try and get the student disscount and it not only refuses to verify im a student regardless of what proof i send in but it took money from my car anyways leaving nothing but 10 dollars and id like to know one why it wont work and also...

Newbie

Hi so i went to try and get the student disscount and it not only refuses to verify im a student regardless of what proof i send in  but it took money from my car anyways leaving nothing but 10 ...

Alfredo

Roadie

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trying to convert my account to student

I can't get verified as a student, even though I'm leaving for college in a week. Also says theres a problem with my card when I put it in now."Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try...

Newbie

I can't get verified as a student, even though I'm leaving for college in a week.  Also says theres a problem with my card when I put it in now. "Oops, seems your card or payment provider is ha...

Alfredo

Roadie

357 Views

1 replies

0 likes

  • 357 Views
  • 1 replies
  • 0 likes

Problems with payment

Yesterday I was on the way to becoming a premium by student discount, but in the process of the documents, I closed the browser and left to do another day, when I went to see my account in the bank, had already been paid the spotify, without me havin...

Casual Listener

Yesterday I was on the way to becoming a premium by student discount, but in the process of the documents, I closed the browser and left to do another day, when I went to see my account in the bank, ...

Luke

Community Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Reembolso

Olá, Fiz a mudança para o plano universitario, e voces me cobraram 8,50 reais no cartão.Dois dias depois cobraram dinovo 16,90 no cartão.Então recebo um email dizendo que não fui aceito no plano universitario pois a documentação estava invalida. Por ...

Casual Listener

Olá,  Fiz a mudança para o plano universitario, e voces me cobraram 8,50 reais no cartão. Dois dias depois cobraram dinovo 16,90 no cartão. Então recebo um email dizendo que não fui aceito no...

Bittencourt

Spotify Star

429 Views

3 replies

0 likes

  • 429 Views
  • 3 replies
  • 0 likes

Superuser Contribution Help getting student discount

I tried switching to a student discount and I need help verifying that I'm a student. I don't know how to go about this process.

Newbie

I tried switching to a student discount and I need help verifying that I'm a student. I don't know how to go about this process.

Alfredo

Roadie

1386 Views

4 replies

0 likes

  • 1386 Views
  • 4 replies
  • 0 likes

Superuser Contribution I am paying twice for one account

Hey community, I am having trouble with my account. I ordered Spotify Premium with the students discount. Now the 4,99 are being payed early month and later there is another payment of 9,99 mid month. I cant find any information whether I have unfort...

Newbie

Hey community, I am having trouble with my account. I ordered Spotify Premium with the students discount. Now the 4,99 are being payed early month and later there is another payment of 9,99 mid m...

Alfredo

Roadie

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Plano de estudante descontado do cartão, sem acesso ao plano Discounted student plan, not acess

Português/Brasil: Por favor me ajudeeeeem!!! Solicitei o desconto para estudante, no qual foi cobrado imediatamente no cartão. Porém, somente após confirmar e ser descontado o valor no cartão, apareceu para verificar na "lista" se a instituição no qu...

Newbie

Português/Brasil: Por favor me ajudeeeeem!!!  Solicitei o desconto para estudante, no qual foi cobrado imediatamente no cartão. Porém, somente após confirmar e ser descontado o valor no cartão, ...

jadeportez

Newbie

519 Views

1 replies

0 likes

Student Plan cancel
  • 519 Views
  • 1 replies
  • 0 likes

Problema Plan para Estudiantes

Hola, tengo un problema, hice mi suscripción a el plan para estudiantes el 31 de julio, se hizo el cargo a mi tarjeta y ya pasaron más de dos semanas y sigo teniendo Spotify Free. No sé qué hacer para arreglar el problema porque si se cobró el dinero...

Newbie

Hola, tengo un problema, hice mi suscripción a el plan para estudiantes el 31 de julio, se hizo el cargo a mi tarjeta y ya pasaron más de dos semanas y sigo teniendo Spotify Free. No sé qué hacer par...

244 Views

0 replies

0 likes

  • 244 Views
  • 0 replies
  • 0 likes

Premium no funciona

He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, pero sin embargo me lo han cobrado y aun asi todavia...

Newbie

He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, p...

Luke

Community Legend

586 Views

1 replies

0 likes

  • 586 Views
  • 1 replies
  • 0 likes

Charged but no premium still

I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I was charged 4.99 from Spotify and I don't even have...

Newbie

I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I ...

Luke

Community Legend

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Change Account with Student discount

Hello,I canceld my account with the a student discount and created a new account not connected to Facebook. Now I have the problem, that I can not get the student discount connectet to this new account. I am told that my name has already got an accou...

Newbie

Hello, I canceld my account with the a student discount and created a new account not connected to Facebook. Now I have the problem, that I can not get the student discount connectet to this new acc...

Alfredo

Roadie

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Unlimited skips not working.

So first of all they charged me twice for my premium student account and now they don't me free skips ? Thank you for wasting my money Spotify.

Newbie

So first of all they charged me twice for my premium student account and now they don't me free skips ? Thank you for wasting my money Spotify.

Luke

Community Legend

647 Views

1 replies

0 likes

  • 647 Views
  • 1 replies
  • 0 likes

I try get an student account but...

I cancelled it when i see we must get student documents, but spotify take 6,99 TRY from my credit card. But it was said "We don't took money from credit card yet.". Now, I don't have a premium, also i haven't a 6,99. What should i do?

Newbie

I cancelled it when i see we must get student documents, but spotify take 6,99 TRY from my credit card. But it was said "We don't took money from credit card yet.". Now, I don't have a premium, also ...

Maxim

Spotify Star

267 Views

1 replies

0 likes

  • 267 Views
  • 1 replies
  • 0 likes

Accidentally made 2 premium payments, help me cancel

Yesterday, I tried to buy student discounted premium subscription. I tried 2 times to upload my document and on first one I had an error. So I assumed It did not work and tried second time, It worked. I waited for confirmation e-mail but I had an e-m...

Newbie

Yesterday, I tried to buy student discounted premium subscription. I tried 2 times to upload my document and on first one I had an error. So I assumed It did not work and tried second time, It worked...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

Superuser Contribution Charged but not verified as a student

My card was charged $4.99 for a student Spotify premium account but since my current student ID doesn't say the year on it, they didn't verify me as a student and I don't have Spotify premium. I emailed Spotify but they didn't respond. I want premium...

Newbie

My card was charged $4.99 for a student Spotify premium account but since my current student ID doesn't say the year on it, they didn't verify me as a student and I don't have Spotify premium. I emai...

Alfredo

Roadie

489 Views

4 replies

0 likes

  • 489 Views
  • 4 replies
  • 0 likes

Problema con suscripcion para estudiantes

Mi problema radica en que intentaba suscribirme a premium para estudiantes, no obstante fui a la página para poder de sheer-id para completar el registro, pero no sabia los requerimientos de constar que estudio. Luego cerré la página viendo los reque...

Casual Listener

Mi problema radica en que intentaba suscribirme a premium para estudiantes, no obstante fui a la página para poder de sheer-id para completar el registro, pero no sabia los requerimientos de constar ...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes