Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help verifying your Student Discount.
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
My card was charged $4.99 for a student Spotify premium account but since my current student ID doesn't say the year on it, they didn't verify me as a student and I don't have Spotify premium. I emailed Spotify but they didn't respond. I want premium...
Hello, I am currently using the basic premium offer (9.99€) but I have seen that there is an offer for students. As a student, I wanna change my offer and subscribe to the student one but i can't. The fact is that it is continually loading when I hav...
Olá! Tenho o plano para estudante tudo certo, veio a fatura no valor de R$ 8,50, porém veio junto com essa fatura um outro valor de R$ 10,00. Esse outro valor acresido seria referente ao que? E na propaganda dizia que teria 30dias grátis para teste, ...
when ı try to pay my spotify bill ı buy a new spotify normal account what can i do for that. i couldnt turn to student account
Ya hize todo el procedimiento y me dijeron que me enviarian un correo pero ya ha pasado mas de un dia y no he recibido correo alguno si se autorizo o no mi plan universitario no se han comunicado conmigo.
olá, boa noite.eu tinha feito o teste para saber se eu poderia ser aprovado para usar o plano para estudantes, chegou no meu email que foi aprovado e um link redirecionando para uma aba para terminar de preencher os dados do meu cartao... so que ao t...
Hi! I am currently a Spotify Premium member, paying the $10/month. However, I just started a graduate program so I was wondering if I could switch my status to Student so that I only have to pay $4.99/month. When I search Spotify Student, the option ...
Faz uma semana que fiz o cadastro com conta universitário e até agora nada. Anexei o documento que comprova minha matricula e mesmo assim nada.Alguém pode me explicar como proceder?
I paid for the student discount and started using it, though using it I always encounter with problems such as while skipping for the next song by swiping the screen it appears a note saying "you discovered a premium feature" (with its explanations t...
Goodmorning, I've had an existing premium account for a couple of years now and I'm trying to get the student discount. I've registered myself on unidays, but when I try to get further on the spotify page it asks for my creditcard details, which I do...
In Finland, why Spotify offers student discount to university-students but not to secondary degree-students like Vocational Institute students? Could that be possible?
No puedo enviar el pdf del certificado, el botón enviar está desactivado.Parece un engaño.Favor su respuestaGracias de ya
Hi, i have got big problem. I payed for premium and i don't have it. It didn't just blocked money on Card. I just payed that online, money Is gone. So i don't have my 3€, i don't have premium So i don't have music, please help me Fast. Need it now
Olá, bom dia. Fiz a inscrição na oferta premium para estudante no spotfy, mandei meus documentos e recebi uma mensagem informando que já havia sido verificado e que devia clicar no link para finalizar a compra, mas toda vez que clico lá pede meus dad...
Buongiorno,sono una studentessa universitaria e volevo sapere che genere di documenti devo allegare per verificare il mio status di studente, quando me lo si chiede nella registrazione.Grazie in anticipo a tutti!
Hello,I canceld my account with the a student discount and created a new account not connected to Facebook. Now I have the problem, that I can not get the student discount connectet to this new account. I am told that my name has already got an accou...
I was using a debit card in paying my student premium. I already received a receipt and a student verification from sheerid, expecting that I'd only be charged 65php. I originally had 1060php in my account, but after inquiring for my balance, only 76...
For the case of students that happen to be head of family, is there any alternative? (either a family subscription with student discount, or add more users to the student discount) Thanks!CR
Hi I want to apply for the student discount. My college appears but when I submit it says that I'm not a student on that college. Which I am a student!!! Please help
Hi, I'm a Belgian student, and I would like to start spotify premium with the student discount but I can't find anywhere if my university is part of it. can you help me please. Thanks