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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9894 Views

6 replies

1 likes

Premium for Students
  • 9894 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15699 Views

10 replies

2 likes

Premium for Students
  • 15699 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25139 Views

11 replies

1 likes

Premium for Students
  • 25139 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170399 Views

110 replies

148 likes

Premium for Students
  • 170399 Views
  • 110 replies
  • 148 likes

Accidentally paied double

Hi guys I requested the studentsversion for my account. After the confirmation of the studentversion i acidentally bought the normal version. My card is charges twice right now. Do i have two contracts now or how can i get the money back for the norm...

Newbie

Hi guys   I requested the studentsversion for my account. After the confirmation of the studentversion i acidentally bought the normal version. My card is charges twice right now. Do i have t...

SpotCreated

Roadie

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Student discount problem

My pc rebooted when i was inserting my stundent's information, now the value has been discounted from my credit card and i dont confirmed my student's information, how can i get a link to send my college's bill and everything?

Newbie

My pc rebooted when i was inserting my stundent's information, now the value has been  discounted from my credit card and i dont confirmed my student's information, how can i get a link to send ...

Bittencourt

Spotify Star

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

Can we get our money back?

My father paid about 10 dollars for the students offer , we couldnt use it at the end because it was only for university students and I'm in my last year of highschool. Please tell me we can get the money back. :'(

Newbie

My father paid about 10 dollars for the students offer , we couldnt use it at the end because it was only for university students and I'm in my last year of highschool. Please tell me we can get t...

Jacob

Community Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Duda Descuento para estudiantes

Hola, he solicitado el descuento para estudiantes y aun no se me ha verificado, pero ya me han realizado el cargo en la cuenta. La cuenta me sigue apareciendo en free. Es normal??

Newbie

Hola, he solicitado el descuento para estudiantes y aun no se me ha verificado, pero ya me han realizado el cargo en la cuenta. La cuenta me sigue apareciendo en free. Es normal??

246 Views

0 replies

0 likes

  • 246 Views
  • 0 replies
  • 0 likes

NUS Discount

Hi, i'm trying to purchase the student spotify but It will only take me to unidays website. I only have an NUS card as I am an apprentice so i haven't got an student portal to sign on too. any help would be appreciated thanks

Newbie

Hi,   i'm trying to purchase the student spotify but It will only take me to unidays website.   I only have an NUS card as I am an apprentice so i haven't got an student portal to sign ...

Maxim

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Can i get a refund?

Anyone has opinion on what should i do when I purchased the $14.99 premium but only realized that I'm eligible for student $7.99 package? Now I've been double charged. Can i ask for refund?

Newbie

Anyone has opinion on what should i do when I purchased the $14.99 premium but only realized that I'm eligible for student $7.99 package? Now I've been double charged. Can i ask for refund? 

Maxim

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Student discount

Hello.I wanted to take advantage of the student package. The fee was taken from my card. My account is still free.Can some help me?

Newbie

Hello.I wanted to take advantage of the student package. The fee was taken from my card. My account is still free.Can some help me? 

SpotCreated

Roadie

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

College Student

I tried to get on the college student discount and it took the $5 but didn't upgrade my account?

Newbie

I tried to get on the college student discount and it took the $5 but didn't upgrade my account?

SpotCreated

Roadie

372 Views

1 replies

0 likes

  • 372 Views
  • 1 replies
  • 0 likes

Student Spotify

I was signing up for the student Spotify however after I had entered my card info and tapped continue to put in my school information my wifi stopped working and the page had reloaded to the card info only this time none of my information was there. ...

Newbie

I was signing up for the student Spotify however after I had entered my card info and tapped continue to put in my school information my wifi stopped working and the page had reloaded to the card inf...

Rachelbadwolf

Newbie

558 Views

3 replies

0 likes

  • 558 Views
  • 3 replies
  • 0 likes

Student Discount Error

Okay so today I tried multiple times to apply for the student premium discount and after I entered my card information and all, it would not recognize me as a student. I tried a couple times to see if it would work and apparently each time I tried, m...

Newbie

Okay so today I tried multiple times to apply for the student premium discount and after I entered my card information and all, it would not recognize me as a student. I tried a couple times to see i...

Kimberly_rc

Casual Listener

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Student Discount

This process is awful. I went through it, then went through it manually and it was never updated. I deleted the approval email and cannot get the discount. Shouldn't be that hard.

Newbie

This process is awful.  I went through it, then went through it manually and it was never updated.  I deleted the approval email and cannot get the discount.  Shouldn't be that hard.

SpotCreated

Roadie

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Mi sono stati scalati soldi a caso

Salve, io ho tentato di attivare l'account con sconto per studenti per due volte, ma visto che la mia scuola (liceo B. Russell, Cles, TN) non c'era nella lista non ho potuto arrivare l'account premium, ma i soldi mi sono stati scalati ben due volte, ...

Newbie

Salve, io ho tentato di attivare l'account con sconto per studenti per due volte, ma visto che la mia scuola (liceo B. Russell, Cles, TN) non c'era nella lista non ho potuto arrivare l'account premiu...

labelscollected

Community Legend

622 Views

2 replies

1 likes

  • 622 Views
  • 2 replies
  • 1 likes

UK Student can't get Student Discount because of country of origin

Hello. I see that UK Students can benefit from this discount and I gave my institutional email from Sheffield Hallam University. However, after I signed up, it says country not supported. That must be because of my laptop or whatever, since the link ...

Newbie

Hello. I see that UK Students can benefit from this discount and I gave my institutional email from Sheffield Hallam University. However, after I signed up, it says country not supported. That must b...

Maxim

Spotify Star

787 Views

1 replies

0 likes

  • 787 Views
  • 1 replies
  • 0 likes

Solved!! My college isn't on Spotifys list

I've just started college in Bray Institute of Further Education in county Wicklow, Ireland but it isn't on Spotifys list. How can I contact them to have it added so I can avail of the student subscription price?

Newbie

I've just started college in Bray Institute of Further Education in county Wicklow, Ireland but it isn't on Spotifys list. How can I contact them to have it added so I can avail of the student subscr...

Maxim

Spotify Star

1045 Views

1 replies

0 likes

  • 1045 Views
  • 1 replies
  • 0 likes

Student Discount charged immediately w/o verification

Hi, I am a student and I have logged in using my gmail I'd and tried to register and it charged me $5.34 by leaving a error message saying sorry "unable to verify the student information" and I have logged out and logged in with my student mail and c...

Visitor

Hi,  I am a student and I have logged in using my gmail I'd and tried to register and it charged me $5.34 by leaving a error message saying sorry "unable to verify the student information" and...

Jacob

Community Legend

258 Views

1 replies

0 likes

  • 258 Views
  • 1 replies
  • 0 likes

Student Discount SPOTIFY +HULU For $4.99

Hi,I am a student and I have logged in using my gmail I'd and tried to register and it charged me $5.34 by leaving a error message saying sorry "unable to verify the student information" and I have logged out and logged in with my student mail and ch...

Visitor

Hi, I am a student and I have logged in using my gmail I'd and tried to register and it charged me $5.34 by leaving a error message saying sorry "unable to verify the student information" and I have...

paytondh

Newbie

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Hulu/premium for college

Hello, I am currently a university student, in a family plan however. I just saw the hulu/spotify bundle for $5/mo and was wondering if theres a way to get hulu added on without having to pay for a family plan and the student discount plan. Thanks!

Newbie

Hello, I am currently a university student, in a family plan however. I just saw the hulu/spotify bundle for $5/mo and was wondering if theres a way to get hulu added on without having to pay for a f...

K3REE

Newbie

567 Views

1 replies

1 likes

  • 567 Views
  • 1 replies
  • 1 likes

Solved!! Help with updating spotify student discount, credentials already used even though they are mines

Hi, I'm trying to update my account's premium from regular premium back to student premium. However, everytime I try to update it, it goes and says that my student credentials are used by another account, which is weird. I would usually log in from m...

Newbie

Hi, I'm trying to update my account's premium from regular premium back to student premium. However, everytime I try to update it, it goes and says that my student credentials are used by another acc...

user-removed

Not applicable

1174 Views

1 replies

0 likes

Student discount USA
  • 1174 Views
  • 1 replies
  • 0 likes

Trouble getting student discount

I have been a spotify user for years now and have also used the sutdent discount in the past with the college i'm still attending. I had to stop my subscription for a few months but I can't seem to get it going again. I'll fill out all the informatio...

Newbie

I have been a spotify user for years now and have also used the sutdent discount in the past with the college i'm still attending. I had to stop my subscription for a few months but I can't seem to g...

409 Views

0 replies

1 likes

  • 409 Views
  • 0 replies
  • 1 likes

Why won't the link to renew my student subscription work?

Last month I was sent an email to renew my student subscription for Spotify. It gave me a link to click on and I clicked on the link and it took me to the information about the student discounts but it never had anywhere for me to renew my subscripti...

Newbie

 Last month I was sent an email to renew my student subscription for Spotify. It gave me a link to click on and I clicked on the link and it took me to the information about the student discount...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes