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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

29161 Views

20 replies

0 likes

Premium for Students
  • 29161 Views
  • 20 replies
  • 0 likes

Me cobraron una mensualidad de premium pero tengo descuento de estudiante

Hola, Lo que pasa es que tengo descuento de estudiante, sin embargo me hicieron el cobro a mi tarjeta de $99.00. Por lo que necesito una aclaración y el reembolso, ya que tengo el descuento.

Newbie

Hola,    Lo que pasa es que tengo descuento de estudiante, sin embargo me hicieron el cobro a mi tarjeta de $99.00. Por lo que necesito una aclaración y el reembolso, ya que tengo el desc...

164 Views

0 replies

0 likes

  • 164 Views
  • 0 replies
  • 0 likes

Solved!! Student premium

I'm trying to get this student offer, but my school isn't there. What should i do?

Regular

I'm trying to get this student offer, but my school isn't there. What should i do?

Villy_jr

Regular

845 Views

7 replies

0 likes

  • 845 Views
  • 7 replies
  • 0 likes

Student Discount Triple Charged but no premium

Hi, I was trying my best yesterday to apply for the Student discount but it gave me an error saying my bank wasn't playing nice or something. Now I have 3 charges on my account, no premium and am now unable to verify my enrollment for school for Spot...

Casual Listener

Hi, I was trying my best yesterday to apply for the Student discount but it gave me an error saying my bank wasn't playing nice or something. Now I have 3 charges on my account, no premium and a...

DuckWM

Casual Listener

261 Views

2 replies

0 likes

  • 261 Views
  • 2 replies
  • 0 likes

Student Discount Credentials

I tried Spotify Premium with its 3 month trial for $0.99. It has now expired and I wanted to get the Student discount as I am currently attending college. Before this I have never subscribed to spotify or any other accounts to listen to music besides...

Newbie

I tried Spotify Premium with its 3 month trial for $0.99. It has now expired and I wanted to get the Student discount as I am currently attending college. Before this I have never subscribed to spoti...

172 Views

0 replies

0 likes

  • 172 Views
  • 0 replies
  • 0 likes

Temporarily cancel premium subscription w/ student discount

I am interested in temporarily canceling my Spotify Premium (w/ student discount) subscription, meaning I would like to cancel it for now but I am interested resuming my subscription in the future. I understand if I do this, my account will revert ba...

Newbie

I am interested in temporarily canceling my Spotify Premium (w/ student discount) subscription, meaning I would like to cancel it for now but I am interested resuming my subscription in the future. I...

287 Views

0 replies

1 likes

  • 287 Views
  • 0 replies
  • 1 likes

Solved!! Problema pagamento conta universitária

Fiz meu pagamento pelo cartão de crédito da conta premium universitária, quando me cadastrei antes da verificação se eu era realmente estudante ser aprovada foi cobrado no meu cartão pelo spotify 10,00 reais e agora que minha verificação foi aprovada...

Casual Listener

Fiz meu pagamento pelo cartão de crédito da conta premium universitária, quando me cadastrei antes da verificação se eu era realmente estudante ser aprovada foi cobrado no meu cartão pelo spotify 10,...

Allexya

Newbie

1074 Views

4 replies

1 likes

  • 1074 Views
  • 4 replies
  • 1 likes

Re: Premium to Student Discount

I subscribes Spotify Premium for Student. I already input my credit card number and get notif from my bank that the transaction succeed. Then Spotify asked me to attach my student ID but the attachment button didn't work so I can't attach my doc whil...

Newbie

I subscribes Spotify Premium for Student. I already input my credit card number and get notif from my bank that the transaction succeed. Then Spotify asked me to attach my student ID but the attachme...

Maxim

Spotify Star

195 Views

1 replies

0 likes

  • 195 Views
  • 1 replies
  • 0 likes

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charge

I've been trying to sign up for Spotify Premium Student, but whenever I enter my debit card info it keeps outputting this error: "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use ...

Newbie

...ards and multiple browsers on different Wi-Fi networks and still the same error. Can someone help me get past this error and make my payment for Spotify Premium for Students?    

192 Views

0 replies

0 likes

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It seems like i'm not premium

I'm using student account and at first when i logged in on spotify web site, it seemed like i premium. But then when i logged in for the second time it started to seem like i have a free account. Could you help me please?

Newbie

I'm using student account and at first when i logged in on spotify web site, it seemed like i premium. But then when i logged in for the second time it started to seem like i have a free account. Cou...

Maxim

Spotify Star

196 Views

1 replies

0 likes

  • 196 Views
  • 1 replies
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Solved!! Switching from Student Discount to Premium

I recently graduated and bumped to the premium account, and I am needing to update payment information. However when I try to change my payment it keeps asking me to verify my school---still thinking I am a student, yet I have been paying 9.99/month ...

Newbie

I recently graduated and bumped to the premium account, and I am needing to update payment information. However when I try to change my payment it keeps asking me to verify my school---still thinking...

Maxim

Spotify Star

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Pago doble descuento estudiante y sigo sin tener premium

Hola, he pagado con la tarjeta y se me ha cobrado dos veces, y sigo sin tener premium. Como puedo cancelarlo y que me devuelvan el dinero? Gracias

Newbie

Hola, he pagado con la tarjeta y se me ha cobrado dos veces, y sigo sin tener premium. Como puedo cancelarlo y que me devuelvan el dinero? Gracias

164 Views

0 replies

0 likes

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Im paying too much!!!! I need help changing from premium to student!!

I am a student. And for s while i have been trying to change to student discount. My friends all have it, and 2e goto the same college. When i try subscribing by changing my subscription on my account. It says not available! Help!

Newbie

I am a student. And for s while i have been trying to change to student discount. My friends all have it, and 2e goto the same college. When i try subscribing by changing my subscription on my accoun...

Bittencourt

Spotify Star

289 Views

1 replies

0 likes

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  • 1 replies
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PREMIUM NOT WORKING??

OKAY so i tried getting the premium for students since I am a college student, I applied and it said my school couldn't be verified so I was like okay whatever never mind but I was still charged 5.40 cents why?? Spotify really needs to get some custo...

Newbie

OKAY so i tried getting the premium for students since I am a college student, I applied and it said my school couldn't be verified so I was like okay whatever never mind but I was still charged 5.40...

Maxim

Spotify Star

204 Views

1 replies

0 likes

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  • 1 replies
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student discount

hello,i have a german spotify premium account and i would like to get the student discount as i am a student, the problem is i will be attending university in austria. can i still get the discount? how?cheers chicken_bob

Casual Listener

hello, i have a german spotify premium account and i would like to get the student discount as i am a student, the problem is i will be attending university in austria. can i still get the discount?...

chicken_bob

Casual Listener

341 Views

2 replies

0 likes

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  • 2 replies
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Student Discount

I just got enrolled into a college. Is there a way for me to get the discount without creating a whole new account?

Visitor

I just got enrolled into a college. Is there a way for me to get the discount without creating a whole new account?

Maxim

Spotify Star

201 Views

1 replies

0 likes

  • 201 Views
  • 1 replies
  • 0 likes

What does spotify consider a qualifying student for the student discount?

I recently completed a free trial for spotify premium and have decided that I want to keep it. However a friend informed me that they have a student discount. Upon looking into this I was unable to find out exactly what information they needed to ver...

Newbie

I recently completed a free trial for spotify premium and have decided that I want to keep it. However a friend informed me that they have a student discount. Upon looking into this I was unable to f...

Maxim

Spotify Star

1091 Views

1 replies

0 likes

  • 1091 Views
  • 1 replies
  • 0 likes

student discount

It says that my name and student discount is already being used on another account. the problem is whoever is using it isnt me. I would like to use the discount. Any suggestions?

Newbie

It says that my name and student discount is already being used on another account. the problem is whoever is using it isnt me. I would like to use the discount. Any suggestions? 

193 Views

0 replies

0 likes

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Re: Adding Student discount to already premium subscription

Hi spotify i am a little frustrated here i had the student discount and now they started to charge me the full 9.99 out of no where. Ive been trying to cancel my subscrition for the past three months! $30 ago! And it will not let me it says i have sp...

Visitor

Hi spotify i am a little frustrated here i had the student discount and now they started to charge me the full 9.99 out of no where. Ive been trying to cancel my subscrition for the past three months...

188 Views

0 replies

0 likes

  • 188 Views
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Student premium

I was trying to get student premium. i tried 4 times because it didn't work. they didn't aprove the files i put in. when i checked my ban account, i've been charge for each time so i lost 20$

Casual Listener

I was trying to get student premium. i tried 4 times because it didn't work. they didn't aprove the files i put in. when i checked my ban account, i've been charge for each time so i lost 20$

hnaeim123

Casual Listener

235 Views

2 replies

0 likes

  • 235 Views
  • 2 replies
  • 0 likes