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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8510 Views

5 replies

0 likes

Premium for Students
  • 8510 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

12270 Views

10 replies

2 likes

Premium for Students
  • 12270 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

22648 Views

11 replies

1 likes

Premium for Students
  • 22648 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

165685 Views

110 replies

148 likes

Premium for Students
  • 165685 Views
  • 110 replies
  • 148 likes

Change from a Family Discount to a Student Discount

I have had a Spotify Student Discount Account that I have changed to a Family Discount Account. Now I would like to go back to the Student Discount Account. Can someone tell me how to do this without loosing all my data (playlists, likes, etc.)? Than...

Newbie

I have had a Spotify Student Discount Account that I have changed to a Family Discount Account. Now I would like to go back to the Student Discount Account. Can someone tell me how to do this without...

Maxim

Spotify Star

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Why must Quebec Students pay an extra 60$ per year?

A much needed student discount became available and, seeing as it wasnt available in QC, as a loyal Spotify User i kept paying my premium even if it was 5$ more than Apple Music with a discount that actually applies to Quebec users. Realizing that no...

Casual Listener

A much needed student discount became available and, seeing as it wasnt available in QC, as a loyal Spotify User i kept paying my premium even if it was 5$ more than Apple Music with a discount that ...

Maxim

Spotify Star

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Student discount

I found my college, but everytime I submit it. It says that i am not eligable. Any help?

Newbie

I found my college, but everytime I submit it. It says that i am not eligable. Any help?

Maxim

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount Payment Issues

So I seem to have the opposite problem of everyone else because I was verified as a student by Sheer ID but no matter what card I enter in it keeps saying it can't charge the card even though I even entered in a card I used for premium previously how...

Casual Listener

So I seem to have the opposite problem of everyone else because I was verified as a student by Sheer ID but no matter what card I enter in it keeps saying it can't charge the card even though I even ...

Maria_B

Moderator

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged for regular premium price and not student discount price

I was previously paying for the regular premium price which is 9.99 a month and i recently signed up for the student discount for premium which is 4.99. Why was i charged the full price for premium this month and not the student discount price?

Newbie

I was previously paying for the regular premium price which is 9.99 a month and i recently signed up for the student discount for premium which is 4.99. Why was i charged the full price for premium t...

Maria_B

Moderator

272 Views

1 replies

0 likes

  • 272 Views
  • 1 replies
  • 0 likes

Premium To student

I am currently subscribed to being a premium member to spotify. I went to change to a student and put in my verification and what not but its still saying im a normal premium member paying $11.99 a month.

Newbie

I am currently subscribed to being a premium member to spotify. I went to change to a student and put in my verification and what not but its still saying im a normal premium member paying $11.99 a m...

204 Views

0 replies

0 likes

  • 204 Views
  • 0 replies
  • 0 likes

Me cobraron una mensualidad de premium pero tengo descuento de estudiante

Hola, Lo que pasa es que tengo descuento de estudiante, sin embargo me hicieron el cobro a mi tarjeta de $99.00. Por lo que necesito una aclaración y el reembolso, ya que tengo el descuento.

Newbie

Hola,    Lo que pasa es que tengo descuento de estudiante, sin embargo me hicieron el cobro a mi tarjeta de $99.00. Por lo que necesito una aclaración y el reembolso, ya que tengo el desc...

232 Views

0 replies

0 likes

  • 232 Views
  • 0 replies
  • 0 likes

Solved!! Student premium

I'm trying to get this student offer, but my school isn't there. What should i do?

Regular

I'm trying to get this student offer, but my school isn't there. What should i do?

Villy_jr

Regular

1281 Views

7 replies

0 likes

  • 1281 Views
  • 7 replies
  • 0 likes

Student Discount Triple Charged but no premium

Hi, I was trying my best yesterday to apply for the Student discount but it gave me an error saying my bank wasn't playing nice or something. Now I have 3 charges on my account, no premium and am now unable to verify my enrollment for school for Spot...

Casual Listener

Hi, I was trying my best yesterday to apply for the Student discount but it gave me an error saying my bank wasn't playing nice or something. Now I have 3 charges on my account, no premium and a...

DuckWM

Casual Listener

382 Views

2 replies

0 likes

  • 382 Views
  • 2 replies
  • 0 likes

Student Discount Credentials

I tried Spotify Premium with its 3 month trial for $0.99. It has now expired and I wanted to get the Student discount as I am currently attending college. Before this I have never subscribed to spotify or any other accounts to listen to music besides...

Newbie

I tried Spotify Premium with its 3 month trial for $0.99. It has now expired and I wanted to get the Student discount as I am currently attending college. Before this I have never subscribed to spoti...

237 Views

0 replies

0 likes

  • 237 Views
  • 0 replies
  • 0 likes

Temporarily cancel premium subscription w/ student discount

I am interested in temporarily canceling my Spotify Premium (w/ student discount) subscription, meaning I would like to cancel it for now but I am interested resuming my subscription in the future. I understand if I do this, my account will revert ba...

Newbie

I am interested in temporarily canceling my Spotify Premium (w/ student discount) subscription, meaning I would like to cancel it for now but I am interested resuming my subscription in the future. I...

345 Views

0 replies

1 likes

  • 345 Views
  • 0 replies
  • 1 likes

Solved!! Problema pagamento conta universitária

Fiz meu pagamento pelo cartão de crédito da conta premium universitária, quando me cadastrei antes da verificação se eu era realmente estudante ser aprovada foi cobrado no meu cartão pelo spotify 10,00 reais e agora que minha verificação foi aprovada...

Casual Listener

Fiz meu pagamento pelo cartão de crédito da conta premium universitária, quando me cadastrei antes da verificação se eu era realmente estudante ser aprovada foi cobrado no meu cartão pelo spotify 10,...

Allexya

Newbie

1349 Views

4 replies

1 likes

  • 1349 Views
  • 4 replies
  • 1 likes

Re: Premium to Student Discount

I subscribes Spotify Premium for Student. I already input my credit card number and get notif from my bank that the transaction succeed. Then Spotify asked me to attach my student ID but the attachment button didn't work so I can't attach my doc whil...

Newbie

I subscribes Spotify Premium for Student. I already input my credit card number and get notif from my bank that the transaction succeed. Then Spotify asked me to attach my student ID but the attachme...

Maxim

Spotify Star

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charge

I've been trying to sign up for Spotify Premium Student, but whenever I enter my debit card info it keeps outputting this error: "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use ...

Newbie

...ards and multiple browsers on different Wi-Fi networks and still the same error. Can someone help me get past this error and make my payment for Spotify Premium for Students?    

264 Views

0 replies

0 likes

  • 264 Views
  • 0 replies
  • 0 likes

It seems like i'm not premium

I'm using student account and at first when i logged in on spotify web site, it seemed like i premium. But then when i logged in for the second time it started to seem like i have a free account. Could you help me please?

Newbie

I'm using student account and at first when i logged in on spotify web site, it seemed like i premium. But then when i logged in for the second time it started to seem like i have a free account. Cou...

Maxim

Spotify Star

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Solved!! Switching from Student Discount to Premium

I recently graduated and bumped to the premium account, and I am needing to update payment information. However when I try to change my payment it keeps asking me to verify my school---still thinking I am a student, yet I have been paying 9.99/month ...

Newbie

I recently graduated and bumped to the premium account, and I am needing to update payment information. However when I try to change my payment it keeps asking me to verify my school---still thinking...

Maxim

Spotify Star

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Pago doble descuento estudiante y sigo sin tener premium

Hola, he pagado con la tarjeta y se me ha cobrado dos veces, y sigo sin tener premium. Como puedo cancelarlo y que me devuelvan el dinero? Gracias

Newbie

Hola, he pagado con la tarjeta y se me ha cobrado dos veces, y sigo sin tener premium. Como puedo cancelarlo y que me devuelvan el dinero? Gracias

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

Im paying too much!!!! I need help changing from premium to student!!

I am a student. And for s while i have been trying to change to student discount. My friends all have it, and 2e goto the same college. When i try subscribing by changing my subscription on my account. It says not available! Help!

Newbie

I am a student. And for s while i have been trying to change to student discount. My friends all have it, and 2e goto the same college. When i try subscribing by changing my subscription on my accoun...

Bittencourt

Spotify Star

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

PREMIUM NOT WORKING??

OKAY so i tried getting the premium for students since I am a college student, I applied and it said my school couldn't be verified so I was like okay whatever never mind but I was still charged 5.40 cents why?? Spotify really needs to get some custo...

Newbie

OKAY so i tried getting the premium for students since I am a college student, I applied and it said my school couldn't be verified so I was like okay whatever never mind but I was still charged 5.40...

Maxim

Spotify Star

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes