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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9978 Views

6 replies

1 likes

Premium for Students
  • 9978 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15863 Views

10 replies

2 likes

Premium for Students
  • 15863 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25273 Views

11 replies

1 likes

Premium for Students
  • 25273 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

170620 Views

110 replies

148 likes

Premium for Students
  • 170620 Views
  • 110 replies
  • 148 likes

Student Discount Triple Charged but no premium

Hi, I was trying my best yesterday to apply for the Student discount but it gave me an error saying my bank wasn't playing nice or something. Now I have 3 charges on my account, no premium and am now unable to verify my enrollment for school for Spot...

Casual Listener

Hi, I was trying my best yesterday to apply for the Student discount but it gave me an error saying my bank wasn't playing nice or something. Now I have 3 charges on my account, no premium and a...

DuckWM

Casual Listener

393 Views

2 replies

0 likes

  • 393 Views
  • 2 replies
  • 0 likes

Student Discount Credentials

I tried Spotify Premium with its 3 month trial for $0.99. It has now expired and I wanted to get the Student discount as I am currently attending college. Before this I have never subscribed to spotify or any other accounts to listen to music besides...

Newbie

I tried Spotify Premium with its 3 month trial for $0.99. It has now expired and I wanted to get the Student discount as I am currently attending college. Before this I have never subscribed to spoti...

245 Views

0 replies

0 likes

  • 245 Views
  • 0 replies
  • 0 likes

Temporarily cancel premium subscription w/ student discount

I am interested in temporarily canceling my Spotify Premium (w/ student discount) subscription, meaning I would like to cancel it for now but I am interested resuming my subscription in the future. I understand if I do this, my account will revert ba...

Newbie

I am interested in temporarily canceling my Spotify Premium (w/ student discount) subscription, meaning I would like to cancel it for now but I am interested resuming my subscription in the future. I...

350 Views

0 replies

1 likes

  • 350 Views
  • 0 replies
  • 1 likes

Solved!! Problema pagamento conta universitária

Fiz meu pagamento pelo cartão de crédito da conta premium universitária, quando me cadastrei antes da verificação se eu era realmente estudante ser aprovada foi cobrado no meu cartão pelo spotify 10,00 reais e agora que minha verificação foi aprovada...

Casual Listener

Fiz meu pagamento pelo cartão de crédito da conta premium universitária, quando me cadastrei antes da verificação se eu era realmente estudante ser aprovada foi cobrado no meu cartão pelo spotify 10,...

Allexya

Newbie

1384 Views

4 replies

1 likes

  • 1384 Views
  • 4 replies
  • 1 likes

Re: Premium to Student Discount

I subscribes Spotify Premium for Student. I already input my credit card number and get notif from my bank that the transaction succeed. Then Spotify asked me to attach my student ID but the attachment button didn't work so I can't attach my doc whil...

Newbie

I subscribes Spotify Premium for Student. I already input my credit card number and get notif from my bank that the transaction succeed. Then Spotify asked me to attach my student ID but the attachme...

Maxim

Spotify Star

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charge

I've been trying to sign up for Spotify Premium Student, but whenever I enter my debit card info it keeps outputting this error: "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use ...

Newbie

...ards and multiple browsers on different Wi-Fi networks and still the same error. Can someone help me get past this error and make my payment for Spotify Premium for Students?    

270 Views

0 replies

0 likes

  • 270 Views
  • 0 replies
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It seems like i'm not premium

I'm using student account and at first when i logged in on spotify web site, it seemed like i premium. But then when i logged in for the second time it started to seem like i have a free account. Could you help me please?

Newbie

I'm using student account and at first when i logged in on spotify web site, it seemed like i premium. But then when i logged in for the second time it started to seem like i have a free account. Cou...

Maxim

Spotify Star

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Solved!! Switching from Student Discount to Premium

I recently graduated and bumped to the premium account, and I am needing to update payment information. However when I try to change my payment it keeps asking me to verify my school---still thinking I am a student, yet I have been paying 9.99/month ...

Newbie

I recently graduated and bumped to the premium account, and I am needing to update payment information. However when I try to change my payment it keeps asking me to verify my school---still thinking...

Maxim

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Pago doble descuento estudiante y sigo sin tener premium

Hola, he pagado con la tarjeta y se me ha cobrado dos veces, y sigo sin tener premium. Como puedo cancelarlo y que me devuelvan el dinero? Gracias

Newbie

Hola, he pagado con la tarjeta y se me ha cobrado dos veces, y sigo sin tener premium. Como puedo cancelarlo y que me devuelvan el dinero? Gracias

233 Views

0 replies

0 likes

  • 233 Views
  • 0 replies
  • 0 likes

Im paying too much!!!! I need help changing from premium to student!!

I am a student. And for s while i have been trying to change to student discount. My friends all have it, and 2e goto the same college. When i try subscribing by changing my subscription on my account. It says not available! Help!

Newbie

I am a student. And for s while i have been trying to change to student discount. My friends all have it, and 2e goto the same college. When i try subscribing by changing my subscription on my accoun...

Bittencourt

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

PREMIUM NOT WORKING??

OKAY so i tried getting the premium for students since I am a college student, I applied and it said my school couldn't be verified so I was like okay whatever never mind but I was still charged 5.40 cents why?? Spotify really needs to get some custo...

Newbie

OKAY so i tried getting the premium for students since I am a college student, I applied and it said my school couldn't be verified so I was like okay whatever never mind but I was still charged 5.40...

Maxim

Spotify Star

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

student discount

hello,i have a german spotify premium account and i would like to get the student discount as i am a student, the problem is i will be attending university in austria. can i still get the discount? how?cheers chicken_bob

Casual Listener

hello, i have a german spotify premium account and i would like to get the student discount as i am a student, the problem is i will be attending university in austria. can i still get the discount?...

chicken_bob

Casual Listener

534 Views

2 replies

0 likes

  • 534 Views
  • 2 replies
  • 0 likes

Student Discount

I just got enrolled into a college. Is there a way for me to get the discount without creating a whole new account?

Visitor

I just got enrolled into a college. Is there a way for me to get the discount without creating a whole new account?

Maxim

Spotify Star

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

What does spotify consider a qualifying student for the student discount?

I recently completed a free trial for spotify premium and have decided that I want to keep it. However a friend informed me that they have a student discount. Upon looking into this I was unable to find out exactly what information they needed to ver...

Newbie

I recently completed a free trial for spotify premium and have decided that I want to keep it. However a friend informed me that they have a student discount. Upon looking into this I was unable to f...

Maxim

Spotify Star

1396 Views

1 replies

0 likes

  • 1396 Views
  • 1 replies
  • 0 likes

student discount

It says that my name and student discount is already being used on another account. the problem is whoever is using it isnt me. I would like to use the discount. Any suggestions?

Newbie

It says that my name and student discount is already being used on another account. the problem is whoever is using it isnt me. I would like to use the discount. Any suggestions? 

279 Views

0 replies

0 likes

  • 279 Views
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  • 0 likes

Re: Adding Student discount to already premium subscription

Hi spotify i am a little frustrated here i had the student discount and now they started to charge me the full 9.99 out of no where. Ive been trying to cancel my subscrition for the past three months! $30 ago! And it will not let me it says i have sp...

Visitor

Hi spotify i am a little frustrated here i had the student discount and now they started to charge me the full 9.99 out of no where. Ive been trying to cancel my subscrition for the past three months...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Student premium

I was trying to get student premium. i tried 4 times because it didn't work. they didn't aprove the files i put in. when i checked my ban account, i've been charge for each time so i lost 20$

Casual Listener

I was trying to get student premium. i tried 4 times because it didn't work. they didn't aprove the files i put in. when i checked my ban account, i've been charge for each time so i lost 20$

hnaeim123

Casual Listener

349 Views

2 replies

0 likes

  • 349 Views
  • 2 replies
  • 0 likes

Solved!! I paid 4 TIMES!!

I just got premium with student discount. I checked my bank account and i saw that i paid 4 times. In spotify its said next month i will pay again! Why is it?

Casual Listener

I just got premium with student discount. I checked my bank account and i saw that i paid 4 times. In spotify its said next month i will pay again! Why is it?

Maxim

Spotify Star

654 Views

3 replies

0 likes

  • 654 Views
  • 3 replies
  • 0 likes

I paid for student discount premium subscription but it is still saying I am on free

please help. I know it is definitely the right account and the money has come out of my account but when i go to my spotify app it is exactly the same as before and says 'FREE' in the subscription section. I also did not receive any email confirmatio...

Newbie

please help.    I know it is definitely the right account and the money has come out of my account but when i go to my spotify app it is exactly the same as before and says 'FREE' in the ...

kejt_

Community Legend

283 Views

1 replies

0 likes

  • 283 Views
  • 1 replies
  • 0 likes