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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

20049 Views

11 replies

1 likes

Premium for Students
  • 20049 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

161232 Views

109 replies

147 likes

Premium for Students
  • 161232 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36658 Views

19 replies

1 likes

Premium for Students
  • 36658 Views
  • 19 replies
  • 1 likes

Solved!! Paypal

Hey guys! Does anyone know why the PayPal option isn't available for the student discount? I live in Canada and I'm a Premium member, it just doesn't make sense to me why the option for Paypal can't be for the student discount when that's how I'm alr...

Casual Listener

Hey guys! Does anyone know why the PayPal option isn't available for the student discount? I live in Canada and I'm a Premium member, it just doesn't make sense to me why the option for Paypal can't ...

Maxim

Spotify Star

399 Views

1 replies

1 likes

  • 399 Views
  • 1 replies
  • 1 likes

Conta premium estudante

Cancelei minha conta premium comum, pedi a conta premium universitaria, enviei os dados da minha faculdade em dois documentos e até agora nao obtive retorno confirmando minha assinatura premium estudante, aguardo retorno urgente, grato Marcos Rubiano

Newbie

Cancelei minha conta premium comum, pedi a conta premium universitaria, enviei os dados da minha faculdade em dois documentos e até agora nao obtive retorno confirmando minha assinatura premium estud...

Bittencourt

Spotify Star

586 Views

3 replies

0 likes

  • 586 Views
  • 3 replies
  • 0 likes

Refund

Hi,I am currently a college student and I got recently charged $9.99 for this month. I just resubscribed as a student for the following month but is it possible if I can get a refund for this month? I do not want to pay the full $9.99. I also did not...

Newbie

Hi, I am currently a college student and I got recently charged $9.99 for this month. I just resubscribed as a student for the following month but is it possible if I can get a refund for this month...

Maxim

Spotify Star

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
  • 0 likes

Doppelte Abbuchung

Hallo,ich hatte jetzt ein Jahr lang Spotify für Studenten für 4,99€ im Monat, das ist jetzt ausgelaufen und mir wurden diesen Monat 9,99€ abgebucht. Habe vor ein paar Tagen meinen Studentenaccount erneuert, jetzt wurden mir gestern zusätzlich zu den ...

Newbie

Hallo, ich hatte jetzt ein Jahr lang Spotify für Studenten für 4,99€ im Monat, das ist jetzt ausgelaufen und mir wurden diesen Monat 9,99€ abgebucht. Habe vor ein paar Tagen meinen Studentenaccount ...

263 Views

0 replies

0 likes

  • 263 Views
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  • 0 likes

Superuser Contribution I am a Student

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done instead of just asking what school I go to. Please...

Newbie

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done...

Lee

Spotify

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Sheer ID does not list United Kingdom

I am trying to verify my account for spotify to receive the student premium.I am currently in Australian Spotify as I am here over the break.I am however unablet to choose my college as the United Kindom is not a nominated country.How can I resolve t...

Newbie

I am trying to verify my account for spotify to receive the student premium. I am currently in Australian Spotify as I am here over the break. I am however unablet to choose my college as the Unite...

560 Views

0 replies

1 likes

  • 560 Views
  • 0 replies
  • 1 likes

Superuser Contribution Student Discount Premium problem

Why is it that when I fill out my info for a student discount, it cannot verify that I am a student? How is it going to tell me that I am not a student when I am currently in college, and yet has no problem charging my card. Yet my account still tell...

Newbie

Why is it that when I fill out my info for a student discount, it cannot verify that I am a student? How is it going to tell me that I am not a student when I am currently in college, and yet has no ...

Lee

Spotify

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Superuser Contribution Overcharged my Account

Hello,I believe I was overcharged for my account. The billing cycle was yesterday (8/24/17) however, I changed my account to a student premium and I was still billed the $9.99 yesterday. How do I get that changed?

Newbie

Hello, I believe I was overcharged for my account. The billing cycle was yesterday (8/24/17) however, I changed my account to a student premium  and I was still billed the $9.99 yesterday. How ...

Lee

Spotify

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

[Other] Student

Can have a familyaccount with my studentcard.

Newbie

Can have a familyaccount with my studentcard.

232 Views

0 replies

0 likes

Other
  • 232 Views
  • 0 replies
  • 0 likes

I paid for the student premium account. But it' s still not premium.

I got a Sheer ID' s student account confirmation email. I paid by my school bank card. But my account is still not in the premium version. I am waiting for a solution.

Visitor

I got a Sheer ID' s student account confirmation email. I paid by my school bank card. But my account is still not in the premium version. I am waiting for a solution.  

eblackrose00

Roadie

555 Views

3 replies

0 likes

  • 555 Views
  • 3 replies
  • 0 likes

Unidays Account abgelaufen

Ich habe Spotify Premium mit Studentenrabatt, allerdings musste ich vor ein paar Wochen meine Immatrikulation auf meinem Unidays Account erneut verifizieren. Spotify erkennt mich nun nicht mehr als Student an und ich zahle die vollen 9,99 €.Mein Unid...

Casual Listener

Ich habe Spotify Premium mit Studentenrabatt, allerdings musste ich vor ein paar Wochen meine Immatrikulation auf meinem Unidays Account erneut verifizieren.   Spotify erkennt mich nun nicht m...

CK3692

Casual Listener

857 Views

2 replies

1 likes

  • 857 Views
  • 2 replies
  • 1 likes

Superuser Contribution Re: student discount

Hey I paid the student discount but my university wasn't in the options. The payment still went through.

Newbie

Hey I paid the student discount but my university wasn't in the options. The payment still went through.

GokhanGUL26

Newbie

404 Views

2 replies

0 likes

  • 404 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payment issues

I subscribed to Spotify premium using the student discount and it didn't accept my ID card 3 times but it Spotify still charged me 4.99 each time, how do I fix this?

Newbie

I subscribed to Spotify premium using the student discount and it didn't accept my ID card 3 times but it Spotify still charged me 4.99 each time, how do I fix this?

Alfredo

Roadie

288 Views

1 replies

0 likes

  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution College student being away from home

I have a college student who will be away from home for a part of the year. He is still legally residing with me (for tax purposes, etc), but not here all the time. Can he be included in the family plan? Or will he have to get a separate plan?

Newbie

I have a college student who will be away from home for a part of the year. He is still legally residing with me (for tax purposes, etc), but not here all the time. Can he be included in the family p...

Alfredo

Roadie

772 Views

1 replies

0 likes

  • 772 Views
  • 1 replies
  • 0 likes

descuento universitario

Que talme quise inscribir premium con el descuento universitario pero al momento de que me mandaron el correo, segui las instrucciones y se cargo a la tarjeta los 99 sin el descuento de estudiantecomo se puede solucionar

Newbie

Que tal me quise inscribir premium con el descuento universitario pero al momento de que me mandaron el correo, segui las instrucciones y se cargo a la tarjeta los 99 sin el descuento de estudiante ...

277 Views

0 replies

0 likes

  • 277 Views
  • 0 replies
  • 0 likes

Me suscribí a Spotify universitario pero aún tengo Spotify free y ya se hizo el pago

Hola qué tal me suscribí a Spotify premium universitario y adjunte mi credencial de estudiante vigente, el cobro se realizó pero sigo con Spotify free y necesito saber cuantos días tardan en verificar por qué no me llego absolutamente ningún correo y...

Newbie

Hola qué tal me suscribí a Spotify premium universitario y adjunte mi credencial de estudiante vigente, el cobro se realizó pero sigo con Spotify free y necesito saber cuantos días tardan en verifica...

Dayanaxell

Newbie

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

It wont let me buy spotify student premium

This message keeps coming up..Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method.I have funds in my bank account and its just not working.. I have also seen a...

Newbie

This message keeps coming up.. Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method. I have funds in my b...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Superuser Contribution Student Discount - Wrong payment

Hi I replyed for the student discountin in April, and i were approved successfully for the student discount on April 26. I have just found out that I have paid 99 DKK since April instead of the 49 DKK I'm promised with the student discount. What do I...

Newbie

Hi  I replyed for the student discountin in April, and i were approved successfully for the student discount on April 26.  I have just found out that I have paid 99 DKK si...

Alfredo

Roadie

313 Views

1 replies

0 likes

  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

i pay my 2 usd for student discount premium.But i didnt get the premium i want to cancel it and buy normal premium...what should i do?

Newbie

i pay my 2 usd for student discount premium.But i didnt get the premium i want to cancel it and buy normal premium...what should i do?

Alfredo

Roadie

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution When asked to put the country where I study, I can't find the UK (Student discount)

Hey I'm a Spanish student who studies in a UK university. I want to get the 50% student discount on Premium but after putting my card details, I get asked where I study. So, the problem here is that I can choose among countries such as Finland, Spain...

Newbie

Hey   I'm a Spanish student who studies in a UK university. I want to get the 50% student discount on Premium but after putting my card details, I get asked where I study. So, the problem here...

Alfredo

Roadie

1052 Views

1 replies

0 likes

  • 1052 Views
  • 1 replies
  • 0 likes