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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

8869 Views

5 replies

0 likes

Premium for Students
  • 8869 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

13226 Views

10 replies

2 likes

Premium for Students
  • 13226 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

23231 Views

11 replies

1 likes

Premium for Students
  • 23231 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

166664 Views

110 replies

148 likes

Premium for Students
  • 166664 Views
  • 110 replies
  • 148 likes

Superuser Contribution Spotify not accepting payment!

I've attempted to change my daughter's plan from Premium to Student and pay via credit card. Your site states my bank is having a hard day yet my bank has confirmed there is a Premium charge on my card, not the Student charge. This is beyond frustrat...

Newbie

I've attempted to change my daughter's plan from Premium to Student and pay via credit card.  Your site states my bank is having a hard day yet my bank has confirmed there is a Premium charge on...

Lee

Spotify

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Premium student account abroad

Hello!I am having an issue beacause I am currently living in South Africa (for a year) and although I have a premium account (student discount) I cannot login because of the change of country. Please help, otherwise will just need to cancel my accoun...

Newbie

Hello! I am having an issue beacause I am currently living in South Africa (for a year) and although I have a premium account (student discount) I cannot login because of the change of country. Plea...

holloweezy

Regular

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

Charged Three Times

Hello!I recently signed up for Spotify Premium with the Student Discount. However, I tried multiple times to verify myself as a student before I went ahead and did it manually. I have been charged three separate times. I would like to only pay for on...

Newbie

Hello! I recently signed up for Spotify Premium with the Student Discount. However, I tried multiple times to verify myself as a student before I went ahead and did it manually. I have been charged ...

Maxim

Spotify Star

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unidays discount

Hi, I have tried subscribing to the student deal with my unidays voucher but each time I try to redeem I get a message saying my student credentials are already associated with another Spotify account. I am not aware I have another account. Only sign...

Casual Listener

Hi, I have tried subscribing to the student deal with my unidays voucher but each time I try to redeem I get a message saying my student credentials are already associated with another Spotify accoun...

Mandyvv1974

Casual Listener

674 Views

2 replies

0 likes

  • 674 Views
  • 2 replies
  • 0 likes

Student Discount

So I was signing up for my student discount today and I am enrolled at Califronia Institute of the arts. When I began typing in my school's name, it popped up, so I clicked on it. Once I clicked on it all my info was complete so I hit continue to go ...

Newbie

So I was signing up for my student discount today and I am enrolled at Califronia Institute of the arts. When I began typing in my school's name, it popped up, so I clicked on it. Once I clicked on i...

Maxim

Spotify Star

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Solved!! Paypal

Hey guys! Does anyone know why the PayPal option isn't available for the student discount? I live in Canada and I'm a Premium member, it just doesn't make sense to me why the option for Paypal can't be for the student discount when that's how I'm alr...

Casual Listener

Hey guys! Does anyone know why the PayPal option isn't available for the student discount? I live in Canada and I'm a Premium member, it just doesn't make sense to me why the option for Paypal can't ...

Maxim

Spotify Star

423 Views

1 replies

1 likes

  • 423 Views
  • 1 replies
  • 1 likes

Conta premium estudante

Cancelei minha conta premium comum, pedi a conta premium universitaria, enviei os dados da minha faculdade em dois documentos e até agora nao obtive retorno confirmando minha assinatura premium estudante, aguardo retorno urgente, grato Marcos Rubiano

Newbie

Cancelei minha conta premium comum, pedi a conta premium universitaria, enviei os dados da minha faculdade em dois documentos e até agora nao obtive retorno confirmando minha assinatura premium estud...

Bittencourt

Spotify Star

662 Views

3 replies

0 likes

  • 662 Views
  • 3 replies
  • 0 likes

Refund

Hi,I am currently a college student and I got recently charged $9.99 for this month. I just resubscribed as a student for the following month but is it possible if I can get a refund for this month? I do not want to pay the full $9.99. I also did not...

Newbie

Hi, I am currently a college student and I got recently charged $9.99 for this month. I just resubscribed as a student for the following month but is it possible if I can get a refund for this month...

Maxim

Spotify Star

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Doppelte Abbuchung

Hallo,ich hatte jetzt ein Jahr lang Spotify für Studenten für 4,99€ im Monat, das ist jetzt ausgelaufen und mir wurden diesen Monat 9,99€ abgebucht. Habe vor ein paar Tagen meinen Studentenaccount erneuert, jetzt wurden mir gestern zusätzlich zu den ...

Newbie

Hallo, ich hatte jetzt ein Jahr lang Spotify für Studenten für 4,99€ im Monat, das ist jetzt ausgelaufen und mir wurden diesen Monat 9,99€ abgebucht. Habe vor ein paar Tagen meinen Studentenaccount ...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Superuser Contribution I am a Student

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done instead of just asking what school I go to. Please...

Newbie

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done...

Lee

Spotify

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Sheer ID does not list United Kingdom

I am trying to verify my account for spotify to receive the student premium.I am currently in Australian Spotify as I am here over the break.I am however unablet to choose my college as the United Kindom is not a nominated country.How can I resolve t...

Newbie

I am trying to verify my account for spotify to receive the student premium. I am currently in Australian Spotify as I am here over the break. I am however unablet to choose my college as the Unite...

572 Views

0 replies

1 likes

  • 572 Views
  • 0 replies
  • 1 likes

Superuser Contribution Student Discount Premium problem

Why is it that when I fill out my info for a student discount, it cannot verify that I am a student? How is it going to tell me that I am not a student when I am currently in college, and yet has no problem charging my card. Yet my account still tell...

Newbie

Why is it that when I fill out my info for a student discount, it cannot verify that I am a student? How is it going to tell me that I am not a student when I am currently in college, and yet has no ...

Lee

Spotify

638 Views

3 replies

0 likes

  • 638 Views
  • 3 replies
  • 0 likes

Superuser Contribution Overcharged my Account

Hello,I believe I was overcharged for my account. The billing cycle was yesterday (8/24/17) however, I changed my account to a student premium and I was still billed the $9.99 yesterday. How do I get that changed?

Newbie

Hello, I believe I was overcharged for my account. The billing cycle was yesterday (8/24/17) however, I changed my account to a student premium  and I was still billed the $9.99 yesterday. How ...

Lee

Spotify

309 Views

1 replies

0 likes

  • 309 Views
  • 1 replies
  • 0 likes

[Other] Student

Can have a familyaccount with my studentcard.

Newbie

Can have a familyaccount with my studentcard.

244 Views

0 replies

0 likes

Other
  • 244 Views
  • 0 replies
  • 0 likes

I paid for the student premium account. But it' s still not premium.

I got a Sheer ID' s student account confirmation email. I paid by my school bank card. But my account is still not in the premium version. I am waiting for a solution.

Visitor

I got a Sheer ID' s student account confirmation email. I paid by my school bank card. But my account is still not in the premium version. I am waiting for a solution.  

eblackrose00

Roadie

581 Views

3 replies

0 likes

  • 581 Views
  • 3 replies
  • 0 likes

Unidays Account abgelaufen

Ich habe Spotify Premium mit Studentenrabatt, allerdings musste ich vor ein paar Wochen meine Immatrikulation auf meinem Unidays Account erneut verifizieren. Spotify erkennt mich nun nicht mehr als Student an und ich zahle die vollen 9,99 €.Mein Unid...

Casual Listener

Ich habe Spotify Premium mit Studentenrabatt, allerdings musste ich vor ein paar Wochen meine Immatrikulation auf meinem Unidays Account erneut verifizieren.   Spotify erkennt mich nun nicht m...

CK3692

Casual Listener

884 Views

2 replies

1 likes

  • 884 Views
  • 2 replies
  • 1 likes

Superuser Contribution Re: student discount

Hey I paid the student discount but my university wasn't in the options. The payment still went through.

Newbie

Hey I paid the student discount but my university wasn't in the options. The payment still went through.

GokhanGUL26

Newbie

427 Views

2 replies

0 likes

  • 427 Views
  • 2 replies
  • 0 likes

Superuser Contribution Payment issues

I subscribed to Spotify premium using the student discount and it didn't accept my ID card 3 times but it Spotify still charged me 4.99 each time, how do I fix this?

Newbie

I subscribed to Spotify premium using the student discount and it didn't accept my ID card 3 times but it Spotify still charged me 4.99 each time, how do I fix this?

Alfredo

Roadie

306 Views

1 replies

0 likes

  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution College student being away from home

I have a college student who will be away from home for a part of the year. He is still legally residing with me (for tax purposes, etc), but not here all the time. Can he be included in the family plan? Or will he have to get a separate plan?

Newbie

I have a college student who will be away from home for a part of the year. He is still legally residing with me (for tax purposes, etc), but not here all the time. Can he be included in the family p...

Alfredo

Roadie

788 Views

1 replies

0 likes

  • 788 Views
  • 1 replies
  • 0 likes

descuento universitario

Que talme quise inscribir premium con el descuento universitario pero al momento de que me mandaron el correo, segui las instrucciones y se cargo a la tarjeta los 99 sin el descuento de estudiantecomo se puede solucionar

Newbie

Que tal me quise inscribir premium con el descuento universitario pero al momento de que me mandaron el correo, segui las instrucciones y se cargo a la tarjeta los 99 sin el descuento de estudiante ...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes