Announcements

Help Wizard

Step 1

NEXT STEP

Premium Student

Get help verifying your Student Discount.

Start a topic

Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

10265 Views

6 replies

1 likes

Premium for Students
  • 10265 Views
  • 6 replies
  • 1 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

16429 Views

10 replies

2 likes

Premium for Students
  • 16429 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

25657 Views

11 replies

1 likes

Premium for Students
  • 25657 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

171386 Views

110 replies

148 likes

Premium for Students
  • 171386 Views
  • 110 replies
  • 148 likes

I paid for student discount premium subscription but it is still saying I am on free

please help. I know it is definitely the right account and the money has come out of my account but when i go to my spotify app it is exactly the same as before and says 'FREE' in the subscription section. I also did not receive any email confirmatio...

Newbie

please help.    I know it is definitely the right account and the money has come out of my account but when i go to my spotify app it is exactly the same as before and says 'FREE' in the ...

kejt_

Community Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Student Discount from Sweden

Hi, I used to live in the US and study there and used the student dicscount. Now I've moved back home to Sweden and I want to keep using the discout since I still study, but online. When choosing county of my school I can not choose USA, why??

Newbie

Hi, I used to live in the US and study there and used  the student dicscount. Now I've moved back home to Sweden and I want to keep using the discout since I still study, but online. When choosi...

Maxim

Spotify Star

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Student account

Ive enetered my credt card info 3 times now and I have been taken to the site that IDs you to see if you're eligable for the student discount. Whne I get there, I'm brought to sheerID's " about us" page ( https://www.sheerid.com/company-information/ ...

Newbie

Ive enetered my credt card info 3 times now and I have been taken to the site that IDs you to see if you're eligable for the student discount. Whne I get there, I'm brought to sheerID's " about us" p...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

I decided to buy student pre but i gave up

But spotify took my money from my Credit card. What am ı going to do? 

Newbie

But spotify took my money from my Credit card. What am ı going to do? 

Maxim

Spotify Star

305 Views

1 replies

0 likes

  • 305 Views
  • 1 replies
  • 0 likes

Student discount

I am a student in a community college. I am trying to upgrade my Spotify account to where I get the 50% off. It is saying I am not a student/ my records can't be found. How can I fix this?

Newbie

I am a student in a community college. I am trying to upgrade my Spotify account to where I get the 50% off. It is saying I am not a student/ my records can't be found. How can I fix this? 

Maxim

Spotify Star

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Charged

I was charged 4 times while trying to verify my brother for student premium I never got verified and still got charged 4.99 4 times. I want a refund

Newbie

I was charged 4 times while trying to verify my brother for student premium I never got verified and still got charged 4.99 4 times. I want a refund 

Maxim

Spotify Star

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Premium Charge - but was confirmed for Student

Hello! Last month I had to re-confirm I was a student to get the 4.99 subscription. I did get a confirmation that it was accepted, but this month I had a charge for 9.99. Is there anything I can do? Please help! Thanks!

Newbie

Hello! Last month I had to re-confirm I was a student to get the 4.99 subscription. I did get a confirmation that it was accepted, but this month I had a charge for 9.99. Is there anything I can do? ...

218 Views

0 replies

0 likes

  • 218 Views
  • 0 replies
  • 0 likes

Student account never verified? (Germany)

I installed Spotify Premium for students one year ago and also verified myself as a student via UNiDAYS. Now I get to see that I payed the whole amout of money (9,99 Euros) per month the whole year and was never verified as a student?! What can I do?

Newbie

I installed Spotify Premium for students one year ago and also verified myself as a student via UNiDAYS. Now I get to see that I payed the whole amout of money (9,99 Euros) per month the whole year a...

226 Views

0 replies

0 likes

  • 226 Views
  • 0 replies
  • 0 likes

cobraram a taxa

fiz o cadastro para estudante, coloquei os dados para o pagamento , mas o aplicativo travou na hora de enviar um comprovante de matricula com foto para finalizar o cadastro , mas foi codrada a taxa em meu cartão , mas não conta nenhum recibo e meu ca...

Newbie

fiz o cadastro para estudante, coloquei os dados para o pagamento , mas o aplicativo travou na hora de enviar um comprovante de matricula com foto para finalizar o cadastro , mas foi codrada a taxa e...

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes

Student Discount says it's charging me $9.99

Not sure why, but I just checked my account after signing up for the student discount, and looked at my subscription plan just to make sure I got it....it says that I have the "Premium for stuudents" but that it is charging me $9.99/month. Why?

Newbie

Not sure why, but I just checked my account after signing up for the student discount, and looked at my subscription plan just to make sure I got it. ...it says that I have the "Premium for stuudent...

219 Views

0 replies

0 likes

  • 219 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify not accepting payment!

I've attempted to change my daughter's plan from Premium to Student and pay via credit card. Your site states my bank is having a hard day yet my bank has confirmed there is a Premium charge on my card, not the Student charge. This is beyond frustrat...

Newbie

I've attempted to change my daughter's plan from Premium to Student and pay via credit card.  Your site states my bank is having a hard day yet my bank has confirmed there is a Premium charge on...

Lee

Spotify

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

Premium student account abroad

Hello!I am having an issue beacause I am currently living in South Africa (for a year) and although I have a premium account (student discount) I cannot login because of the change of country. Please help, otherwise will just need to cancel my accoun...

Newbie

Hello! I am having an issue beacause I am currently living in South Africa (for a year) and although I have a premium account (student discount) I cannot login because of the change of country. Plea...

holloweezy

Regular

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Charged Three Times

Hello!I recently signed up for Spotify Premium with the Student Discount. However, I tried multiple times to verify myself as a student before I went ahead and did it manually. I have been charged three separate times. I would like to only pay for on...

Newbie

Hello! I recently signed up for Spotify Premium with the Student Discount. However, I tried multiple times to verify myself as a student before I went ahead and did it manually. I have been charged ...

Maxim

Spotify Star

294 Views

1 replies

0 likes

  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unidays discount

Hi, I have tried subscribing to the student deal with my unidays voucher but each time I try to redeem I get a message saying my student credentials are already associated with another Spotify account. I am not aware I have another account. Only sign...

Casual Listener

Hi, I have tried subscribing to the student deal with my unidays voucher but each time I try to redeem I get a message saying my student credentials are already associated with another Spotify accoun...

Mandyvv1974

Casual Listener

684 Views

2 replies

0 likes

  • 684 Views
  • 2 replies
  • 0 likes

Student Discount

So I was signing up for my student discount today and I am enrolled at Califronia Institute of the arts. When I began typing in my school's name, it popped up, so I clicked on it. Once I clicked on it all my info was complete so I hit continue to go ...

Newbie

So I was signing up for my student discount today and I am enrolled at Califronia Institute of the arts. When I began typing in my school's name, it popped up, so I clicked on it. Once I clicked on i...

Maxim

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Solved!! Paypal

Hey guys! Does anyone know why the PayPal option isn't available for the student discount? I live in Canada and I'm a Premium member, it just doesn't make sense to me why the option for Paypal can't be for the student discount when that's how I'm alr...

Casual Listener

Hey guys! Does anyone know why the PayPal option isn't available for the student discount? I live in Canada and I'm a Premium member, it just doesn't make sense to me why the option for Paypal can't ...

Maxim

Spotify Star

438 Views

1 replies

1 likes

  • 438 Views
  • 1 replies
  • 1 likes

Conta premium estudante

Cancelei minha conta premium comum, pedi a conta premium universitaria, enviei os dados da minha faculdade em dois documentos e até agora nao obtive retorno confirmando minha assinatura premium estudante, aguardo retorno urgente, grato Marcos Rubiano

Newbie

Cancelei minha conta premium comum, pedi a conta premium universitaria, enviei os dados da minha faculdade em dois documentos e até agora nao obtive retorno confirmando minha assinatura premium estud...

Bittencourt

Spotify Star

685 Views

3 replies

0 likes

  • 685 Views
  • 3 replies
  • 0 likes

Refund

Hi,I am currently a college student and I got recently charged $9.99 for this month. I just resubscribed as a student for the following month but is it possible if I can get a refund for this month? I do not want to pay the full $9.99. I also did not...

Newbie

Hi, I am currently a college student and I got recently charged $9.99 for this month. I just resubscribed as a student for the following month but is it possible if I can get a refund for this month...

Maxim

Spotify Star

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
  • 0 likes

Doppelte Abbuchung

Hallo,ich hatte jetzt ein Jahr lang Spotify für Studenten für 4,99€ im Monat, das ist jetzt ausgelaufen und mir wurden diesen Monat 9,99€ abgebucht. Habe vor ein paar Tagen meinen Studentenaccount erneuert, jetzt wurden mir gestern zusätzlich zu den ...

Newbie

Hallo, ich hatte jetzt ein Jahr lang Spotify für Studenten für 4,99€ im Monat, das ist jetzt ausgelaufen und mir wurden diesen Monat 9,99€ abgebucht. Habe vor ein paar Tagen meinen Studentenaccount ...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Superuser Contribution I am a Student

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done instead of just asking what school I go to. Please...

Newbie

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done...

Lee

Spotify

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes