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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9489 Views

5 replies

0 likes

Premium for Students
  • 9489 Views
  • 5 replies
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AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14813 Views

10 replies

2 likes

Premium for Students
  • 14813 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24243 Views

11 replies

1 likes

Premium for Students
  • 24243 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168836 Views

110 replies

148 likes

Premium for Students
  • 168836 Views
  • 110 replies
  • 148 likes

Premium Charge - but was confirmed for Student

Hello! Last month I had to re-confirm I was a student to get the 4.99 subscription. I did get a confirmation that it was accepted, but this month I had a charge for 9.99. Is there anything I can do? Please help! Thanks!

Newbie

Hello! Last month I had to re-confirm I was a student to get the 4.99 subscription. I did get a confirmation that it was accepted, but this month I had a charge for 9.99. Is there anything I can do? ...

213 Views

0 replies

0 likes

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Student account never verified? (Germany)

I installed Spotify Premium for students one year ago and also verified myself as a student via UNiDAYS. Now I get to see that I payed the whole amout of money (9,99 Euros) per month the whole year and was never verified as a student?! What can I do?

Newbie

I installed Spotify Premium for students one year ago and also verified myself as a student via UNiDAYS. Now I get to see that I payed the whole amout of money (9,99 Euros) per month the whole year a...

220 Views

0 replies

0 likes

  • 220 Views
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cobraram a taxa

fiz o cadastro para estudante, coloquei os dados para o pagamento , mas o aplicativo travou na hora de enviar um comprovante de matricula com foto para finalizar o cadastro , mas foi codrada a taxa em meu cartão , mas não conta nenhum recibo e meu ca...

Newbie

fiz o cadastro para estudante, coloquei os dados para o pagamento , mas o aplicativo travou na hora de enviar um comprovante de matricula com foto para finalizar o cadastro , mas foi codrada a taxa e...

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

Student Discount says it's charging me $9.99

Not sure why, but I just checked my account after signing up for the student discount, and looked at my subscription plan just to make sure I got it....it says that I have the "Premium for stuudents" but that it is charging me $9.99/month. Why?

Newbie

Not sure why, but I just checked my account after signing up for the student discount, and looked at my subscription plan just to make sure I got it. ...it says that I have the "Premium for stuudent...

217 Views

0 replies

0 likes

  • 217 Views
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Superuser Contribution Spotify not accepting payment!

I've attempted to change my daughter's plan from Premium to Student and pay via credit card. Your site states my bank is having a hard day yet my bank has confirmed there is a Premium charge on my card, not the Student charge. This is beyond frustrat...

Newbie

I've attempted to change my daughter's plan from Premium to Student and pay via credit card.  Your site states my bank is having a hard day yet my bank has confirmed there is a Premium charge on...

Lee

Spotify

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Premium student account abroad

Hello!I am having an issue beacause I am currently living in South Africa (for a year) and although I have a premium account (student discount) I cannot login because of the change of country. Please help, otherwise will just need to cancel my accoun...

Newbie

Hello! I am having an issue beacause I am currently living in South Africa (for a year) and although I have a premium account (student discount) I cannot login because of the change of country. Plea...

holloweezy

Regular

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Charged Three Times

Hello!I recently signed up for Spotify Premium with the Student Discount. However, I tried multiple times to verify myself as a student before I went ahead and did it manually. I have been charged three separate times. I would like to only pay for on...

Newbie

Hello! I recently signed up for Spotify Premium with the Student Discount. However, I tried multiple times to verify myself as a student before I went ahead and did it manually. I have been charged ...

Maxim

Spotify Star

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unidays discount

Hi, I have tried subscribing to the student deal with my unidays voucher but each time I try to redeem I get a message saying my student credentials are already associated with another Spotify account. I am not aware I have another account. Only sign...

Casual Listener

Hi, I have tried subscribing to the student deal with my unidays voucher but each time I try to redeem I get a message saying my student credentials are already associated with another Spotify accoun...

Mandyvv1974

Casual Listener

678 Views

2 replies

0 likes

  • 678 Views
  • 2 replies
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Student Discount

So I was signing up for my student discount today and I am enrolled at Califronia Institute of the arts. When I began typing in my school's name, it popped up, so I clicked on it. Once I clicked on it all my info was complete so I hit continue to go ...

Newbie

So I was signing up for my student discount today and I am enrolled at Califronia Institute of the arts. When I began typing in my school's name, it popped up, so I clicked on it. Once I clicked on i...

Maxim

Spotify Star

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Solved!! Paypal

Hey guys! Does anyone know why the PayPal option isn't available for the student discount? I live in Canada and I'm a Premium member, it just doesn't make sense to me why the option for Paypal can't be for the student discount when that's how I'm alr...

Casual Listener

Hey guys! Does anyone know why the PayPal option isn't available for the student discount? I live in Canada and I'm a Premium member, it just doesn't make sense to me why the option for Paypal can't ...

Maxim

Spotify Star

430 Views

1 replies

1 likes

  • 430 Views
  • 1 replies
  • 1 likes

Conta premium estudante

Cancelei minha conta premium comum, pedi a conta premium universitaria, enviei os dados da minha faculdade em dois documentos e até agora nao obtive retorno confirmando minha assinatura premium estudante, aguardo retorno urgente, grato Marcos Rubiano

Newbie

Cancelei minha conta premium comum, pedi a conta premium universitaria, enviei os dados da minha faculdade em dois documentos e até agora nao obtive retorno confirmando minha assinatura premium estud...

Bittencourt

Spotify Star

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Refund

Hi,I am currently a college student and I got recently charged $9.99 for this month. I just resubscribed as a student for the following month but is it possible if I can get a refund for this month? I do not want to pay the full $9.99. I also did not...

Newbie

Hi, I am currently a college student and I got recently charged $9.99 for this month. I just resubscribed as a student for the following month but is it possible if I can get a refund for this month...

Maxim

Spotify Star

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Doppelte Abbuchung

Hallo,ich hatte jetzt ein Jahr lang Spotify für Studenten für 4,99€ im Monat, das ist jetzt ausgelaufen und mir wurden diesen Monat 9,99€ abgebucht. Habe vor ein paar Tagen meinen Studentenaccount erneuert, jetzt wurden mir gestern zusätzlich zu den ...

Newbie

Hallo, ich hatte jetzt ein Jahr lang Spotify für Studenten für 4,99€ im Monat, das ist jetzt ausgelaufen und mir wurden diesen Monat 9,99€ abgebucht. Habe vor ein paar Tagen meinen Studentenaccount ...

283 Views

0 replies

0 likes

  • 283 Views
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Superuser Contribution I am a Student

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done instead of just asking what school I go to. Please...

Newbie

I paid for the student premium subscription and it said it could not confirm that I am a student. Maybe asking for my student ID number or some other more important verifications could have been done...

Lee

Spotify

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Sheer ID does not list United Kingdom

I am trying to verify my account for spotify to receive the student premium.I am currently in Australian Spotify as I am here over the break.I am however unablet to choose my college as the United Kindom is not a nominated country.How can I resolve t...

Newbie

I am trying to verify my account for spotify to receive the student premium. I am currently in Australian Spotify as I am here over the break. I am however unablet to choose my college as the Unite...

576 Views

0 replies

1 likes

  • 576 Views
  • 0 replies
  • 1 likes

Superuser Contribution Student Discount Premium problem

Why is it that when I fill out my info for a student discount, it cannot verify that I am a student? How is it going to tell me that I am not a student when I am currently in college, and yet has no problem charging my card. Yet my account still tell...

Newbie

Why is it that when I fill out my info for a student discount, it cannot verify that I am a student? How is it going to tell me that I am not a student when I am currently in college, and yet has no ...

Lee

Spotify

651 Views

3 replies

0 likes

  • 651 Views
  • 3 replies
  • 0 likes

Superuser Contribution Overcharged my Account

Hello,I believe I was overcharged for my account. The billing cycle was yesterday (8/24/17) however, I changed my account to a student premium and I was still billed the $9.99 yesterday. How do I get that changed?

Newbie

Hello, I believe I was overcharged for my account. The billing cycle was yesterday (8/24/17) however, I changed my account to a student premium  and I was still billed the $9.99 yesterday. How ...

Lee

Spotify

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

[Other] Student

Can have a familyaccount with my studentcard.

Newbie

Can have a familyaccount with my studentcard.

248 Views

0 replies

0 likes

Other
  • 248 Views
  • 0 replies
  • 0 likes

I paid for the student premium account. But it' s still not premium.

I got a Sheer ID' s student account confirmation email. I paid by my school bank card. But my account is still not in the premium version. I am waiting for a solution.

Visitor

I got a Sheer ID' s student account confirmation email. I paid by my school bank card. But my account is still not in the premium version. I am waiting for a solution.  

eblackrose00

Roadie

589 Views

3 replies

0 likes

  • 589 Views
  • 3 replies
  • 0 likes

Unidays Account abgelaufen

Ich habe Spotify Premium mit Studentenrabatt, allerdings musste ich vor ein paar Wochen meine Immatrikulation auf meinem Unidays Account erneut verifizieren. Spotify erkennt mich nun nicht mehr als Student an und ich zahle die vollen 9,99 €.Mein Unid...

Casual Listener

Ich habe Spotify Premium mit Studentenrabatt, allerdings musste ich vor ein paar Wochen meine Immatrikulation auf meinem Unidays Account erneut verifizieren.   Spotify erkennt mich nun nicht m...

CK3692

Casual Listener

886 Views

2 replies

1 likes

  • 886 Views
  • 2 replies
  • 1 likes