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Student payment problem

Student payment problem

Hi, i have bought student payment, i get error but in my card not are my money.. i paid 5 euros but non receive the premium

2 Replies


what country are you purchasing from?

My guess is that if the premium features didn't come through, the payment is merily a locked amount in your bank that will be returned once the bank unlocks it. If this does not happen within the next 4 days then you should contact the spotify staff directly


The issue here is: Why did you get an error in the first place? Could you expand on this error? Could it possibly just be a case of letting spotify sync your devices to the premium features?

You can check the information on this support page as well:

I contaci spotify and sheerid and is because in not join in this requirements. And wait for refund. It's only for IV college and university. 

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