"Sorry, you are not eligible for that plan" I can't sign up

[New user]

I am a free user and I tried to sign up for the premium student plan and it does not let me and says "Sorry, you are not eligible for that plan" I tried to use the solutions posted on here and it still does not work

[Maxim]

Hey there,

Thanks for reaching out.

To start, it might help to try a few things like using a different device or browser, preferably in incognito mode. Clearing your cache and trying a different internet connection could also make a difference.

It’s also possible you may not be eligible for a trial, so I’d suggest subscribing directly through this link.

Let me know how it goes 🙂