I got charged $9.99 after I put my school info in. It said i would be charged half the price

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I got charged $9.99 after I put my school info in. It said i would be charged half the price

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I added my School info but got charged the full price. It charged me a day early also

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Re: I got charged $9.99 after I put my school info in. It said i would be charged half the price

Rock Star 24
Rock Star 24

Hey @svhekmevobu2759 

 

Are you in the US?

 

Try using this site to validate.

 

If it succeeds, when you log back in your Spotify account, and look under the subscription tab the price will change to $4.99 for your upcoming renewal date.

 

Hope it helps. 🙂

osorniosRock Star 24
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Re: I got charged $9.99 after I put my school info in. It said i would be charged half the price

Moderator
Moderator

Hey there @svhekmevobu2759,

 

Thanks for reaching out! 

 

Here's what you need to know so you can get the Premium Student price applied to your account:

 

  1. You must first verify yourself as a student through SheerID.

  2. Then, you must update their payment details so that the Premium Student price can be applied (click on Get Discount).

  3. After that, to see if this worked out, you can check their subscription page.

But bear in mind that you cannot get a refund if you've been charged with the regular price and 14 days have passed. It's our users responsibility to check the status of their subscription. 

 

We hope this helps 🙂

 

PetyaModerator
 
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