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Hello, few hours ago I have bought a Spotify Student Premium edition. My money has been taken from my card, that means Spotify has approved that I'm a student, but my account still looks like Free on every platform. Need help.
Best regards,
Same problem with me!!
Hey @ardatahsinayar, welcome to the Spotify Community!
Did you receive a payment confirmation email from Spotify?
Let me know 🙂
I got no e-mail from Spotify about the payment.
@ardatahsinayar and @rangismith,
In this case, the charge should show on your statement as ‘pending’. This means your bank has put a temporary authorization on the funds, but no money has actually been taken because Spotify has not yet verified your student status. Check out some more info here: https://support.spotify.com/account_payment_help/student_discount/i-paid-for-the-student-discount-bu...
Please let me know if you have any other questions 🙂
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