Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
10024 Views
10 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Casual Listener
137300 Views
101 replies
141 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
32513 Views
19 replies
1 likes
Hey,Ich wollte mir eine Studentenaccount einrichten. Hab nur leider ein e vergessen in der Uni Mail Adresse. Nun hab ich keine Mail bekommen und Unidays sagt mir ich soll den Anmeldeprozess neu starten. Aber wenn ich das tue komme ich immer wieder au...
Hey, Ich wollte mir eine Studentenaccount einrichten. Hab nur leider ein e vergessen in der Uni Mail Adresse. Nun hab ich keine Mail bekommen und Unidays sagt mir ich soll den Anmeldeprozess neu sta...
752 Views
0 replies
0 likes
Hola,realicé mi pago para spotify universitario el día 27 de junio, pero pude verificarme con SheerID hace unos minutos, recibí el correo de que ya había sido aceptado, sólo faltaba darle click donde decia completar compra pero me mandaba a una págin...
Hola, realicé mi pago para spotify universitario el día 27 de junio, pero pude verificarme con SheerID hace unos minutos, recibí el correo de que ya había sido aceptado, sólo faltaba darle click don...
Spotify Star
4993 Views
3 replies
0 likes
Acabo de realizar el pago para obtener spotify premium para universitarios, me llego un correo de mi banco informandome que el pago se había realizado correctamente pero a un sigo en modo gratuito y en el apartado de recibo no se me aparece que haya ...
Acabo de realizar el pago para obtener spotify premium para universitarios, me llego un correo de mi banco informandome que el pago se había realizado correctamente pero a un sigo en modo gratuito y ...
Spotify Star
252 Views
1 replies
0 likes
I have already submitted my credit card number and my school's personal information in order to have the student's discounts, but I don't know yet if SheerID or Spotify are verifying my information. How much time does it take normally for being verif...
I have already submitted my credit card number and my school's personal information in order to have the student's discounts, but I don't know yet if SheerID or Spotify are verifying my information. ...
Casual Listener
638 Views
1 replies
0 likes
i cant seem to subscribe to premium using globe stating that i dont have the appropriate credit of 129php or even the student discount of 70php even tho my balance is 137 php
i cant seem to subscribe to premium using globe stating that i dont have the appropriate credit of 129php or even the student discount of 70php even tho my balance is 137 php
243 Views
0 replies
0 likes
Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.
Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.
Casual Listener
289 Views
2 replies
0 likes
Me hicieron el cobro de Spotify universitario sin embargo no tengo el servicio premium en mi cuenta, sigue apareciendo como free
Me hicieron el cobro de Spotify universitario sin embargo no tengo el servicio premium en mi cuenta, sigue apareciendo como free
Spotify Star
439 Views
4 replies
1 likes
I bought the studant discount and I paid it. But still my account is free! Give my money or activate my premium account!!!!!!
I bought the studant discount and I paid it. But still my account is free! Give my money or activate my premium account!!!!!!
Spotify Legend
264 Views
1 replies
1 likes
Hi!I'm a student and I have applied for Spotify student premium discount..it's already been verified by sheer Id..but when I clicked on the link it ask me to put bank details again..and I have to go through verification page again..how many times do ...
Hi! I'm a student and I have applied for Spotify student premium discount..it's already been verified by sheer Id..but when I clicked on the link it ask me to put bank details again..and I have to g...
165 Views
0 replies
0 likes
Hey! I'm trying to sign up for Spotify Premium under the Student Discount option. I just graduated high school, so I am in that summer limbo before college. I have been accepted to Sinclair Community College and have even registered for classes for t...
Hey! I'm trying to sign up for Spotify Premium under the Student Discount option. I just graduated high school, so I am in that summer limbo before college. I have been accepted to Sinclair Community...
349 Views
0 replies
0 likes
Hey there, I'm a student in Italy verified with myunidays and would like to upgrade to Spotify Premium. It also shows : Download Premium for 4.99 €/month, but when I clock it, it says that the discount is not available. Why is that so?Is the student ...
...he discount is not available. Why is that so? Is the student discount for Italian students not available anymore? Thank you very much Josua
354 Views
0 replies
0 likes
Dear Spotify Community I've been trying to sign up for Spotify Premium again and discovered that there's a student discount offer. I've been trying to add another university to the list, since mine (University of Liechtenstein) is not on there. Turne...
Dear Spotify Community I've been trying to sign up for Spotify Premium again and discovered that there's a student discount offer. I've been trying to add another university to the lis...
317 Views
0 replies
0 likes
So I've been in school for 2 years now and I would like to change my pre-existing account to a student account for a discount. Unfortunately I can't figure it out or I don't know if it's possible with an account already made.
So I've been in school for 2 years now and I would like to change my pre-existing account to a student account for a discount. Unfortunately I can't figure it out or I don't know if it's possible wit...
Spotify Star
337 Views
1 replies
0 likes
Hola, buenas noches El día de hoy me suscribi para aplicar a la promo estudiantil que Spotify esta ofreciendo, ingrese con mi cuenta de facebook y diligencie los datos de mi tarjerta, me descontaron los $7.490 y nunca tuve la posibilidad de adjuntar ...
Hola, buenas noches El día de hoy me suscribi para aplicar a la promo estudiantil que Spotify esta ofreciendo, ingrese con mi cuenta de facebook y diligencie los datos de mi tarjerta, me des...
Newbie
328 Views
1 replies
0 likes
I signed up for the Student Premium on March 2017. I followed the steps on verifying my school and the payment method. After a month, I noticed that I was still on the free subscription and it was still charging me $4.99 a month. Currently, I am stil...
I signed up for the Student Premium on March 2017. I followed the steps on verifying my school and the payment method. After a month, I noticed that I was still on the free subscription and it was st...
Spotify Legend
330 Views
1 replies
0 likes
pague spotify estudiantes, me lo cobraron de la tarjeta pero no se me pone, me sigue apareciendo cuenta free
pague spotify estudiantes, me lo cobraron de la tarjeta pero no se me pone, me sigue apareciendo cuenta free
Spotify Star
318 Views
1 replies
0 likes
Hey Guys, I have the same Problem and paid too much last month.9,99€ instead of 4,99€But I was registrated as a student the whole time, only forget to make the verification again!Is it possible to get the money back/use the money for paying the next ...
Hey Guys, I have the same Problem and paid too much last month. 9,99€ instead of 4,99€ But I was registrated as a student the whole time, only forget to make the verification again! Is it...
Community Legend
300 Views
1 replies
0 likes
Sorry for my bad english but I need you to solve my problem. I live in France and I'm studying on a school who's name is Digital Campus, there is 4 months ago I ask Spotify to add the school to the SheerID algorithm but nothing.We are more than 50 st...
...chool to the SheerID algorithm but nothing. We are more than 50 students to have asken the support to add this. But nothing about us got an answer. I have no idea to put my school on the choice of S...
207 Views
0 replies
0 likes
Hey, I recently created a new Spotify account with my Facebook account so that I could have my real name on my account. On my original account I had been buying premium for about 9 months with my UNIDAYS student account. I was wondering if I could re...
Hey, I recently created a new Spotify account with my Facebook account so that I could have my real name on my account. On my original account I had been buying premium for about 9 months wi...
Music Fan
260 Views
1 replies
0 likes
I recently got an email saying I needed to renew my student accont. I tried to look for it again but can't seem to find it anywhere. Is there anyway to renew my account or get that email sent again?
I recently got an email saying I needed to renew my student accont. I tried to look for it again but can't seem to find it anywhere. Is there anyway to renew my account or get that email sent again?
Community Legend
317 Views
1 replies
0 likes
