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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

134400 Views

98 replies

137 likes

Premium for Students
  • 134400 Views
  • 98 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31511 Views

19 replies

1 likes

Premium for Students
  • 31511 Views
  • 19 replies
  • 1 likes

How do I know if SheerID is verifying my personal data? - Spotify Premium for Students

I have already submitted my credit card number and my school's personal information in order to have the student's discounts, but I don't know yet if SheerID or Spotify are verifying my information. How much time does it take normally for being verif...

Newbie

I have already submitted my credit card number and my school's personal information in order to have the student's discounts, but I don't know yet if SheerID or Spotify are verifying my information. ...

IrvingMendiola

Casual Listener

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
  • 0 likes

spotify premium via globe

i cant seem to subscribe to premium using globe stating that i dont have the appropriate credit of 129php or even the student discount of 70php even tho my balance is 137 php

Casual Listener

i cant seem to subscribe to premium using globe stating that i dont have the appropriate credit of 129php or even the student discount of 70php even tho my balance is 137 php

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Student rate only applied for 7 months. Still a student

Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.

Casual Listener

Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.

MR74

Casual Listener

285 Views

2 replies

0 likes

  • 285 Views
  • 2 replies
  • 0 likes

Spotify premium

Me hicieron el cobro de Spotify universitario sin embargo no tengo el servicio premium en mi cuenta, sigue apareciendo como free

Casual Listener

Me hicieron el cobro de Spotify universitario sin embargo no tengo el servicio premium en mi cuenta, sigue apareciendo como free

osornios

Spotify Star

430 Views

4 replies

1 likes

  • 430 Views
  • 4 replies
  • 1 likes

Superuser Contribution I bought studant discount but my account is still free!!!!

I bought the studant discount and I paid it. But still my account is free! Give my money or activate my premium account!!!!!!

Newbie

I bought the studant discount and I paid it. But still my account is free! Give my money or activate my premium account!!!!!!

Daisy

Spotify Legend

260 Views

1 replies

1 likes

  • 260 Views
  • 1 replies
  • 1 likes

Charged twice yet no service

Hi!I'm a student and I have applied for Spotify student premium discount..it's already been verified by sheer Id..but when I clicked on the link it ask me to put bank details again..and I have to go through verification page again..how many times do ...

Newbie

Hi! I'm a student and I have applied for Spotify student premium discount..it's already been verified by sheer Id..but when I clicked on the link it ask me to put bank details again..and I have to g...

160 Views

0 replies

0 likes

  • 160 Views
  • 0 replies
  • 0 likes

Student Discount: I Am Enrolled but Says I Am Not

Hey! I'm trying to sign up for Spotify Premium under the Student Discount option. I just graduated high school, so I am in that summer limbo before college. I have been accepted to Sinclair Community College and have even registered for classes for t...

Newbie

Hey! I'm trying to sign up for Spotify Premium under the Student Discount option. I just graduated high school, so I am in that summer limbo before college. I have been accepted to Sinclair Community...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Student Discount Italy

Hey there, I'm a student in Italy verified with myunidays and would like to upgrade to Spotify Premium. It also shows : Download Premium for 4.99 €/month, but when I clock it, it says that the discount is not available. Why is that so?Is the student ...

Newbie

...he discount is not available. Why is that so? Is the student discount for Italian students not available anymore? Thank you very much Josua

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Student discount for students from Liechtenstein

Dear Spotify Community I've been trying to sign up for Spotify Premium again and discovered that there's a student discount offer. I've been trying to add another university to the list, since mine (University of Liechtenstein) is not on there. Turne...

Newbie

Dear Spotify Community    I've been trying to sign up for Spotify Premium again and discovered that there's a student discount offer. I've been trying to add another university to the lis...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

How to switch account to a student account

So I've been in school for 2 years now and I would like to change my pre-existing account to a student account for a discount. Unfortunately I can't figure it out or I don't know if it's possible with an account already made.

Newbie

So I've been in school for 2 years now and I would like to change my pre-existing account to a student account for a discount. Unfortunately I can't figure it out or I don't know if it's possible wit...

Maxim

Spotify Star

326 Views

1 replies

0 likes

  • 326 Views
  • 1 replies
  • 0 likes

CUENTA ESTUDIANTIL

Hola, buenas noches El día de hoy me suscribi para aplicar a la promo estudiantil que Spotify esta ofreciendo, ingrese con mi cuenta de facebook y diligencie los datos de mi tarjerta, me descontaron los $7.490 y nunca tuve la posibilidad de adjuntar ...

Newbie

Hola, buenas noches   El día de hoy me suscribi para aplicar a la promo estudiantil que Spotify esta ofreciendo, ingrese con mi cuenta de facebook y diligencie los datos de mi tarjerta, me des...

henryfreire26

Newbie

320 Views

1 replies

0 likes

  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not on Student Premium and still paying for it

I signed up for the Student Premium on March 2017. I followed the steps on verifying my school and the payment method. After a month, I noticed that I was still on the free subscription and it was still charging me $4.99 a month. Currently, I am stil...

Newbie

I signed up for the Student Premium on March 2017. I followed the steps on verifying my school and the payment method. After a month, I noticed that I was still on the free subscription and it was st...

Daisy

Spotify Legend

323 Views

1 replies

0 likes

  • 323 Views
  • 1 replies
  • 0 likes

pague spotify estudiante

pague spotify estudiantes, me lo cobraron de la tarjeta pero no se me pone, me sigue apareciendo cuenta free

Newbie

pague spotify estudiantes, me lo cobraron de la tarjeta pero no se me pone, me sigue apareciendo cuenta free

osornios

Spotify Star

315 Views

1 replies

0 likes

  • 315 Views
  • 1 replies
  • 0 likes

Re: Paid 9,99€ even though I have student discount (Germany)

Hey Guys, I have the same Problem and paid too much last month.9,99€ instead of 4,99€But I was registrated as a student the whole time, only forget to make the verification again!Is it possible to get the money back/use the money for paying the next ...

Newbie

Hey Guys,   I have the same Problem and paid too much last month. 9,99€ instead of 4,99€ But I was registrated as a student the whole time, only forget to make the verification again! Is it...

LordRollin

Community Legend

296 Views

1 replies

0 likes

  • 296 Views
  • 1 replies
  • 0 likes

Student Offer Digital Campus

Sorry for my bad english but I need you to solve my problem. I live in France and I'm studying on a school who's name is Digital Campus, there is 4 months ago I ask Spotify to add the school to the SheerID algorithm but nothing.We are more than 50 st...

Visitor

...chool to the SheerID algorithm but nothing. We are more than 50 students to have asken the support to add this. But nothing about us got an answer. I have no idea to put my school on the choice of S...

205 Views

0 replies

0 likes

  • 205 Views
  • 0 replies
  • 0 likes

Student discount on a new account

Hey, I recently created a new Spotify account with my Facebook account so that I could have my real name on my account. On my original account I had been buying premium for about 9 months with my UNIDAYS student account. I was wondering if I could re...

Visitor

Hey,   I recently created a new Spotify account with my Facebook account so that I could have my real name on my account. On my original account I had been buying premium for about 9 months wi...

LuKenneth

Music Fan

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

Got email to renew student account and can't find it

I recently got an email saying I needed to renew my student accont. I tried to look for it again but can't seem to find it anywhere. Is there anyway to renew my account or get that email sent again?

Newbie

I recently got an email saying I needed to renew my student accont. I tried to look for it again but can't seem to find it anywhere. Is there anyway to renew my account or get that email sent again?

LordRollin

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
  • 0 likes

Assinatura para Estudantes - Não é redirecionada e desconta mais de um pagamento no cartao

Fiz a inscrição no plano para estudantes e agora pela manhã. Depois dos dados de pagamento, dizia que seria redirecionado para um site e que nada havia sido descontado do meu cartão ainda. Porém não fui redirecionado e portanto acabei realizando a in...

Newbie

Fiz a inscrição no plano para estudantes e agora pela manhã. Depois dos dados de pagamento, dizia que seria redirecionado para um site e que nada havia sido descontado do meu cartão ainda. Porém não ...

Bittencourt

Spotify Star

227 Views

1 replies

0 likes

  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution live in Usa, study in Europe

Hi!I'm currently living in USA, but studying online in college in Latvia, Europe. I am a legal student, I have ISIC, how can I get a student discount and is it even possible?

Newbie

Hi! I'm currently living in USA, but studying online in college in Latvia, Europe. I am a legal student, I have ISIC, how can I get a student discount and is it even possible?

Alfredo

Roadie

236 Views

1 replies

0 likes

  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account details are wrong, Payed 9,99€ despite of student discount!

Hey Spotify-Team, Currently, I am really disappointed! I verified my student discount over one month ago, but I still needed to pay 9.99€ instead of 4.99€. Furthermore, my account details are totally wrong. My account says that I would still use Spot...

Newbie

...ayment of 9.99€ for this month until you have fixed the problems with my account and my students discount. I am wating for your answer. Yours sincerely Nina  

Alfredo

Roadie

214 Views

1 replies

0 likes

  • 214 Views
  • 1 replies
  • 0 likes