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Premium Student

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Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Scarebear

Visitor

133205 Views

97 replies

137 likes

Premium for Students
  • 133205 Views
  • 97 replies
  • 137 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31355 Views

19 replies

1 likes

Premium for Students
  • 31355 Views
  • 19 replies
  • 1 likes

Solved!! Student Discount

i applied and spotify took my money from my credit card, but there is something wrong, why they took twice? and when i log in to my account, it's free, help my please

Casual Listener

i applied and spotify took my money from my credit card, but there is something wrong, why they took twice? and when i log in to my account, it's free, help my please

kejt_

Community Legend

302 Views

1 replies

0 likes

  • 302 Views
  • 1 replies
  • 0 likes

Plano Premium ( estudante e premium normal)

Good Morning,I tried to enroll in the premium plan for students but found that I was not approved for this plan, without website information that I was not discounted, but I just saw no credit card and was discounted twice. Please, you need what is d...

Visitor

Good Morning, I tried to enroll in the premium plan for students but found that I was not approved for this plan, without website information that I was not discounted, but I just saw no credit c...

Bittencourt

Spotify Star

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

payment done still free

Hello I have done a payment for student discount. I filled my credit cart infos the it said we didnt get your money yet check one more time. after that i checked and tried one more time but this time there was a problem with card infos. I haven't don...

Newbie

Hello I have done a payment for student discount. I filled my credit cart infos the it said we didnt get your money yet check one more time. after that i checked and tried one more time but this time...

LoganHelps

Composer

252 Views

1 replies

0 likes

  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution issue with student discount

I am trying to sign up to premium with a student card, however the screen where it asks for your nus extra number is inaccessible.

Casual Listener

I am trying to sign up to premium with a student card, however the screen where it asks for your nus extra number is inaccessible.  

Melody

Spotify

363 Views

3 replies

0 likes

  • 363 Views
  • 3 replies
  • 0 likes

Superuser Contribution Is Spotify trying to screw over Dutch students?

It seems that in the Netherlands, premium (€10 a month) account can be paid in variety of ways, including credit card, paypal, and ideal. However, when one tries to get a student disscount account (€5 a month), the site requires the use of credit car...

Newbie

...ccount (€5 a month), the site requires the use of credit card only. Because of this, vast majority of students in the Netherlands end up damaged by Spotify as they are not in possesion of a credit card (v...

Alfredo

Roadie

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Student Discount Austria

Hello there,I just started a subscription with a student discount in Austria, I gave my University information and uploaded a document to prove that I attent this Uni. However, I dont have a premium status yes, even though my credit card has been cha...

Newbie

Hello there,I just started a subscription with a student discount in Austria, I gave my University information and uploaded a document to prove that I attent this Uni. However, I dont have a premium ...

JuanCamilo

Roadie

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Me cobraron pero no tengo cuenta Premium

Estaba haciendo el registro para el Premium de Universitarios, no me dejaba seleccionar un archivo, entonces cerré la aplicación y volví a abrirla para ver si ya me dejaba seleccionar un archivo y poder verificar mi cuenta universitaria, y me pidió q...

Newbie

Estaba haciendo el registro para el Premium de Universitarios, no me dejaba seleccionar un archivo, entonces cerré la aplicación y volví a abrirla para ver si ya me dejaba seleccionar un archivo y po...

tamaravelasco18

Newbie

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

From premium to premium student

At the moment I have premium spotify but I'm a student so I want student premium. How can I change because I don't want to pay once 9.99€ and also 4.99€

Newbie

At the moment I have premium spotify but I'm a student so I want student premium. How can I change because I don't want to pay once 9.99€ and also 4.99€

Maxim

Spotify Star

178 Views

1 replies

0 likes

  • 178 Views
  • 1 replies
  • 0 likes

Discount for High school students

Buenas nochesLo que pasa es que el día jueves en la noche hice la suscripción a premium estudiantes me hicieron el descuento de la tarjeta y no me dan respuesta si estoy aceptado o no, adjunte el recibo de la universidad

Newbie

Buenas noches Lo que pasa es que el día jueves en la noche hice la suscripción a premium estudiantes me hicieron el descuento de la tarjeta y no me dan respuesta si estoy aceptado o no, adjunte el...

200 Views

0 replies

0 likes

  • 200 Views
  • 0 replies
  • 0 likes

Cobrança indevida sem retorno

Fui assinar o Plano de universitario do spotify e fui cobrado em R$10,00 (e no final minha faculdade não estava no plano) ja li varios topicos sobre, entretanto a cobrança não ficou como pendente, foi realmente cobrado. Já enviei um email para o supo...

Newbie

Fui assinar o Plano de universitario do spotify e fui cobrado em R$10,00 (e no final minha faculdade não estava no plano) ja li varios topicos sobre, entretanto a cobrança não ficou como pendente, fo...

147 Views

0 replies

1 likes

  • 147 Views
  • 0 replies
  • 1 likes

Student Discount

Me cobraron la supscripcion de universitarios pero mi cuenta sigue en free?

Newbie

Me cobraron la supscripcion de universitarios pero mi cuenta sigue en free?

Db211

Newbie

253 Views

1 replies

0 likes

  • 253 Views
  • 1 replies
  • 0 likes

Error purchasing Premium Student with PayPal Germany

Es Erscheint die Fehlermeldung: Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwende eine andere Zahlungsmethode. Hab auch schon Firefox und C...

Casual Listener

Es Erscheint die Fehlermeldung:   Ups, Deine Karte oder Dein Zahlungsanbieter scheinen einen schlechten Tag zu haben. Keine Sorge, die Karte wurde nicht belastet. Versuchs noch mal oder verwen...

Maxim

Spotify Star

347 Views

3 replies

0 likes

  • 347 Views
  • 3 replies
  • 0 likes

CUENTA PREMIUN UNIVERSITARIO

Buenas noches; Po error me subscribi a una cuenta premiun para estudiantes universutarios, pero mientras se estaba verificando por parte despotify mi estado de estudiante por error compre una subscricion de cuenta premiun estandar, ahora Spotify me f...

Newbie

Buenas noches;   Po error me subscribi a una cuenta premiun para estudiantes universutarios, pero mientras se estaba verificando por parte despotify mi estado de estudiante por error compre un...

osornios

Spotify Star

463 Views

3 replies

0 likes

  • 463 Views
  • 3 replies
  • 0 likes

Other forms of Student Verification?

Can I still get verified for Spotify Premium Student Disc. if my school is not accredited by SheerID?

Casual Listener

Can I still get verified for Spotify Premium Student Disc. if my school is not accredited by SheerID? 

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

Neue Verifizierung beim Studentenaccount

Hey,Ich wollte mir eine Studentenaccount einrichten. Hab nur leider ein e vergessen in der Uni Mail Adresse. Nun hab ich keine Mail bekommen und Unidays sagt mir ich soll den Anmeldeprozess neu starten. Aber wenn ich das tue komme ich immer wieder au...

Newbie

Hey, Ich wollte mir eine Studentenaccount einrichten. Hab nur leider ein e vergessen in der Uni Mail Adresse. Nun hab ich keine Mail bekommen und Unidays sagt mir ich soll den Anmeldeprozess neu sta...

738 Views

0 replies

0 likes

  • 738 Views
  • 0 replies
  • 0 likes

Complete mi verificación con SheerID pero tengo una falla.

Hola,realicé mi pago para spotify universitario el día 27 de junio, pero pude verificarme con SheerID hace unos minutos, recibí el correo de que ya había sido aceptado, sólo faltaba darle click donde decia completar compra pero me mandaba a una págin...

Casual Listener

Hola, realicé mi pago para spotify universitario el día 27 de junio, pero pude verificarme con SheerID hace unos minutos, recibí el correo de que ya había sido aceptado, sólo faltaba darle click don...

osornios

Spotify Star

4961 Views

3 replies

0 likes

  • 4961 Views
  • 3 replies
  • 0 likes

Premium para universitarios

Acabo de realizar el pago para obtener spotify premium para universitarios, me llego un correo de mi banco informandome que el pago se había realizado correctamente pero a un sigo en modo gratuito y en el apartado de recibo no se me aparece que haya ...

Visitor

Acabo de realizar el pago para obtener spotify premium para universitarios, me llego un correo de mi banco informandome que el pago se había realizado correctamente pero a un sigo en modo gratuito y ...

osornios

Spotify Star

250 Views

1 replies

0 likes

  • 250 Views
  • 1 replies
  • 0 likes

How do I know if SheerID is verifying my personal data? - Spotify Premium for Students

I have already submitted my credit card number and my school's personal information in order to have the student's discounts, but I don't know yet if SheerID or Spotify are verifying my information. How much time does it take normally for being verif...

Newbie

I have already submitted my credit card number and my school's personal information in order to have the student's discounts, but I don't know yet if SheerID or Spotify are verifying my information. ...

IrvingMendiola

Casual Listener

625 Views

1 replies

0 likes

  • 625 Views
  • 1 replies
  • 0 likes

spotify premium via globe

i cant seem to subscribe to premium using globe stating that i dont have the appropriate credit of 129php or even the student discount of 70php even tho my balance is 137 php

Casual Listener

i cant seem to subscribe to premium using globe stating that i dont have the appropriate credit of 129php or even the student discount of 70php even tho my balance is 137 php

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

Student rate only applied for 7 months. Still a student

Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.

Casual Listener

Is there a chat feature where I can ask a representative? What should I do, how do I get the student rate back? I started the student rate back in Oct, and the last two months have been regular price.

MR74

Casual Listener

284 Views

2 replies

0 likes

  • 284 Views
  • 2 replies
  • 0 likes