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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

AlejaR

Moderator

9484 Views

5 replies

0 likes

Premium for Students
  • 9484 Views
  • 5 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

14802 Views

10 replies

2 likes

Premium for Students
  • 14802 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24224 Views

11 replies

1 likes

Premium for Students
  • 24224 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

168806 Views

110 replies

148 likes

Premium for Students
  • 168806 Views
  • 110 replies
  • 148 likes

Want to avail of student discount but Spotify doesn't let me choose payment method

Hi! I have a problem with spotify's payment method. I want to avail of the student discount but I was previously a Premium User. When I tried to avail of the student discount, the only payment method given was through visa/mastercard credit cards. Wh...

Newbie

Hi! I have a problem with spotify's payment method. I want to avail of the student discount but I was previously a Premium User. When I tried to avail of the student discount, the only payment method...

Maxim

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Spotify charges me Php. 50

After I avail Premium for student which is Php. 65.00 but they already charge me Php. 50.00 for the authorization charge.Is it included to my premium payment or do I really need to pay extra Php. 65.00? Thanks

Newbie

After I avail Premium for student which is Php. 65.00 but they already charge me Php. 50.00 for the authorization charge. Is it included to my premium payment or do I really need to pay extra Php....

656 Views

0 replies

0 likes

authorization charge
overcharging
Payment Problems
  • 656 Views
  • 0 replies
  • 0 likes

Premium to student

Is there a way to switch from Spotify Premium to Premium for students without losing my playlists and saved music already on my Premium account? When I go to change the settings it says that the "request is not possible at this time"

Newbie

Is there a way to switch from Spotify Premium to Premium for students without losing my playlists and saved music already on my Premium account? When I go to change the settings it says that the "r...

Maxim

Spotify Star

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Student discount

Won't register that I'm a student (I am) already have premium but want discount

Newbie

Won't register that I'm a student (I am) already have premium but want discount

meganh007

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

student credentials associated with another spotify account?

please help..i recently unsubscribed from apple music because i wanted to try out spotify, but as i tried to get the student discount, i was denied due to my student credentials being associated with another account. i'm assuming it is referring to m...

Newbie

please help.. i recently unsubscribed from apple music because i wanted to try out spotify, but as i tried to get the student discount, i was denied due to my student credentials being associated wi...

248 Views

0 replies

0 likes

  • 248 Views
  • 0 replies
  • 0 likes

New Student Email

Hello, So i have had the student premium account for the last four years and it just ran out. I am starting grad school this fall and have a new .edu email. I was wondering if i can use that email with my exsisting account to get the student discount...

Newbie

Hello,  So i have had the student premium account for the last four years and it just ran out. I am starting grad school this fall and have a new .edu email. I was wondering if i can use that e...

ErickRGuetta

Community Legend

338 Views

1 replies

0 likes

  • 338 Views
  • 1 replies
  • 0 likes

Student Discount

Alo, I tried the student discount yesterday, they made a charge to my credit card, but the subscription upgrade does not appear, I read that if I am not able to have the discount, the money will get back in 48 hours but today I realized that another ...

Newbie

Alo, I tried the student discount yesterday, they made a charge to my credit card, but the subscription upgrade does not appear, I read that if I am not able to have the discount, the money will get ...

238 Views

0 replies

0 likes

  • 238 Views
  • 0 replies
  • 0 likes

Re: Spotify Student auf family wechseln

Liebes Spotify Team,ich befinde mich in genau der selben Situation. Bedeutet das Kündigen meines Studenten-Accounts, dass all meine Playlists und gespeicherten Titel weg sein werden? Gibt es eine Möglichkeit, das irgendwie mitzunehmen?

Newbie

Liebes Spotify Team, ich befinde mich in genau der selben Situation. Bedeutet das Kündigen meines Studenten-Accounts, dass all meine Playlists und gespeicherten Titel weg sein werden? Gibt es eine M...

646 Views

0 replies

0 likes

  • 646 Views
  • 0 replies
  • 0 likes

Can I put a student discount on hold?

I'm currently paying the student rate for Spotify Premium. I want to go back to the free Spotify version for a few months, will I keep the student rate when I reactivate Prime? Thanks!

Newbie

I'm currently paying the student rate for Spotify Premium. I want to go back to the free Spotify version for a few months, will I keep the student rate when I reactivate Prime? Thanks!

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

student premium not working?

So I have the student premium and it says unlimited skips and what not..but when I go to skip a song it pops up that I've pressed on a premium feature and I need to upgrade if I want to skip. Idk what's wrong.

Newbie

So I have the student premium and it says unlimited skips and what not..but when I go to skip a song it pops up that I've pressed on a premium feature and I need to upgrade if I want to skip. Idk wha...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Student premium discount didn't work and they charged me

HelloIt's been 7 days since I applied to the student discount in Colombia, apparently everything went well because my university was on the list and I uploaded the documents to verify, but never got any response. What I did get was two charges on my ...

Newbie

Hello It's been 7 days since I applied to the student discount in Colombia, apparently everything went well because my university was on the list and I uploaded the documents to verify, but never go...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Worldwide Student Discount

hey everyone if bin a student for 2 years now and have bin subbed to spotify premium for around 6 months now and didnt knew about the student premium. and i was asking myself if i could get somthing of a refund or compensation for this. if anny buddy...

Newbie

hey everyone if bin a student for 2 years now and have bin subbed to spotify premium for around 6 months now and didnt knew about the student premium. and i  was asking myself if i could get som...

Maxim

Spotify Star

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Student discount SheerID verification not working

I got the verification email. But when I click on the link to complete my purchase, it says "something went wrong, try again". And then I get back on the page where you have to fill in your payment details. I tried multiple times, but the same thing ...

Newbie

I got the verification email. But when I click on the link to complete my purchase, it says "something went wrong, try again". And then I get back on the page where you have to fill in your payment d...

504 Views

0 replies

0 likes

  • 504 Views
  • 0 replies
  • 0 likes

Student discount SheerID verification not working

I got the verification email. But when I click on the link to complete my purchase,it says "something went wrong, try again". And then I get back on the page where you have to fill in your payment details. I tried multiple times, but the same thing k...

Newbie

I got the verification email. But when I click on the link to complete my purchase, it says "something went wrong, try again". And then I get back on the page where you have to fill in your payment ...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problemas con la cuenta premium para universitarios

Adquiri mi cuenta premium para universitarios hace una semana todas las confirmaciones fueron exitosas. Cuando accedo a mi celular me deja descargar las canciones sin ningun problema pero cuando intento saltar una cancion o quitar el modo aleatorio m...

Newbie

Adquiri mi cuenta premium para universitarios hace una semana todas las confirmaciones fueron exitosas. Cuando accedo a mi celular me deja descargar las canciones sin ningun problema pero cuando inte...

Maria_B

Moderator

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Spotify para estudantes

Eu tentei fazer o upgrade para o Spotify estudante. Recebi um email para finalizar a compra e fui redirecionada a uma url inexistente. O valor da assinatura para estudante e 10 reais (não sei a origem desse valor??!!) já cairam no meu cartão mas a as...

Newbie

Eu tentei fazer o upgrade para o Spotify estudante. Recebi um email para finalizar a compra e fui redirecionada a uma url inexistente. O valor da assinatura para estudante e 10 reais (não sei a orige...

Bittencourt

Spotify Star

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Documento estudante não enviado

Eu fiz a assinatura de estudande e no momento não estava com o compravante de estudante. Como proceder para envio do documento para comprovação? Obrigado

Casual Listener

Eu fiz a assinatura de estudande e no momento não estava com o compravante de estudante. Como proceder para envio do documento para comprovação?   Obrigado

Bittencourt

Spotify Star

463 Views

3 replies

0 likes

  • 463 Views
  • 3 replies
  • 0 likes

Zniżka studencka

Niedawno założyłem konto na spotify. Tydzień temu wysłałem formularz dotyczący identyfikacji statusu studenta. Jaki jest czas oczekiwania na konto premium dla studentów?

Newbie

Niedawno założyłem konto na spotify. Tydzień temu wysłałem formularz dotyczący identyfikacji statusu studenta. Jaki jest czas oczekiwania na konto premium dla studentów?

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

No puedo quitar modo aletorio en mi cuenta de estudiante.

Me aparece un recuadro que indica que esa es una función de cuenta premium. Mi pregunta es, ¿no puedo quitar el modo aleatorio por qué no es una opción en la cuenta para estudiante o es un error?También me aparece el mismo recuadro después de haber d...

Newbie

Me aparece un recuadro que indica que esa es una función de cuenta premium. Mi pregunta es, ¿no puedo quitar el modo aleatorio por qué no es una opción en la cuenta para estudiante o es un error? ...

589 Views

0 replies

1 likes

  • 589 Views
  • 0 replies
  • 1 likes

Student Discount

What do you do if you enter your college name, and it says "we cannot verify you are a student there" ...

Newbie

What do you do if you enter your college name, and it says "we cannot verify you are a student there" ... 

Maxim

Spotify Star

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes