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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 22903 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 22903 Views
  • 17 replies
  • 0 likes

Spotify premium

Me hicieron el cobro de Spotify universitario sin embargo no tengo el servicio premium en mi cuenta, sigue apareciendo como free

  • Casual Listener
  • Me hicieron el cobro de Spotify universitario sin embargo no tengo el servicio premium en mi cuenta, sigue apareciendo como free
  • osornios
  • Spotify Star
  • 380 Views
  • 4 replies
  • 1 likes
  • 380 Views
  • 4 replies
  • 1 likes

payment done still free

Hello I have done a payment for student discount. I filled my credit cart infos the it said we didnt get your money yet check one more time. after that i checked and tried one more time but this time there was a problem with card infos. I haven't don...

  • Newbie
  • Hello I have done a payment for student discount. I filled my credit cart infos the it said we didnt get your money yet check one more time. after that i checked and tried one more time but this time...
  • LoganHelps
  • Composer
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

From premium to premium student

At the moment I have premium spotify but I'm a student so I want student premium. How can I change because I don't want to pay once 9.99€ and also 4.99€

  • Newbie
  • At the moment I have premium spotify but I'm a student so I want student premium. How can I change because I don't want to pay once 9.99€ and also 4.99€
  • Maxim
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

Student Discount

Me cobraron la supscripcion de universitarios pero mi cuenta sigue en free?

  • Newbie
  • Me cobraron la supscripcion de universitarios pero mi cuenta sigue en free?
  • Db211
  • Newbie
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

Discount for High school students

Buenas nochesLo que pasa es que el día jueves en la noche hice la suscripción a premium estudiantes me hicieron el descuento de la tarjeta y no me dan respuesta si estoy aceptado o no, adjunte el recibo de la universidad

  • Newbie
  • Buenas noches Lo que pasa es que el día jueves en la noche hice la suscripción a premium estudiantes me hicieron el descuento de la tarjeta y no me dan respuesta si estoy aceptado o no, adjunte el...
  • 173 Views
  • 0 replies
  • 0 likes
  • 173 Views
  • 0 replies
  • 0 likes

Cobrança indevida sem retorno

Fui assinar o Plano de universitario do spotify e fui cobrado em R$10,00 (e no final minha faculdade não estava no plano) ja li varios topicos sobre, entretanto a cobrança não ficou como pendente, foi realmente cobrado. Já enviei um email para o supo...

  • Newbie
  • Fui assinar o Plano de universitario do spotify e fui cobrado em R$10,00 (e no final minha faculdade não estava no plano) ja li varios topicos sobre, entretanto a cobrança não ficou como pendente, fo...
  • 132 Views
  • 0 replies
  • 1 likes
  • 132 Views
  • 0 replies
  • 1 likes

pague spotify estudiante

pague spotify estudiantes, me lo cobraron de la tarjeta pero no se me pone, me sigue apareciendo cuenta free

  • Newbie
  • pague spotify estudiantes, me lo cobraron de la tarjeta pero no se me pone, me sigue apareciendo cuenta free
  • osornios
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Complete mi verificación con SheerID pero tengo una falla.

Hola,realicé mi pago para spotify universitario el día 27 de junio, pero pude verificarme con SheerID hace unos minutos, recibí el correo de que ya había sido aceptado, sólo faltaba darle click donde decia completar compra pero me mandaba a una págin...

  • Casual Listener
  • Hola, realicé mi pago para spotify universitario el día 27 de junio, pero pude verificarme con SheerID hace unos minutos, recibí el correo de que ya había sido aceptado, sólo faltaba darle click don...
  • osornios
  • Spotify Star
  • 4845 Views
  • 3 replies
  • 0 likes
  • 4845 Views
  • 3 replies
  • 0 likes

Premium para universitarios

Acabo de realizar el pago para obtener spotify premium para universitarios, me llego un correo de mi banco informandome que el pago se había realizado correctamente pero a un sigo en modo gratuito y en el apartado de recibo no se me aparece que haya ...

  • Visitor
  • Acabo de realizar el pago para obtener spotify premium para universitarios, me llego un correo de mi banco informandome que el pago se había realizado correctamente pero a un sigo en modo gratuito y ...
  • osornios
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Other forms of Student Verification?

Can I still get verified for Spotify Premium Student Disc. if my school is not accredited by SheerID?

  • Casual Listener
  • Can I still get verified for Spotify Premium Student Disc. if my school is not accredited by SheerID? 
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Neue Verifizierung beim Studentenaccount

Hey,Ich wollte mir eine Studentenaccount einrichten. Hab nur leider ein e vergessen in der Uni Mail Adresse. Nun hab ich keine Mail bekommen und Unidays sagt mir ich soll den Anmeldeprozess neu starten. Aber wenn ich das tue komme ich immer wieder au...

  • Newbie
  • Hey, Ich wollte mir eine Studentenaccount einrichten. Hab nur leider ein e vergessen in der Uni Mail Adresse. Nun hab ich keine Mail bekommen und Unidays sagt mir ich soll den Anmeldeprozess neu sta...
  • 688 Views
  • 0 replies
  • 0 likes
  • 688 Views
  • 0 replies
  • 0 likes

How do I know if SheerID is verifying my personal data? - Spotify Premium for Students

I have already submitted my credit card number and my school's personal information in order to have the student's discounts, but I don't know yet if SheerID or Spotify are verifying my information. How much time does it take normally for being verif...

  • Newbie
  • I have already submitted my credit card number and my school's personal information in order to have the student's discounts, but I don't know yet if SheerID or Spotify are verifying my information. ...
  • IrvingMendiola
  • Casual Listener
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

spotify premium via globe

i cant seem to subscribe to premium using globe stating that i dont have the appropriate credit of 129php or even the student discount of 70php even tho my balance is 137 php

  • Casual Listener
  • i cant seem to subscribe to premium using globe stating that i dont have the appropriate credit of 129php or even the student discount of 70php even tho my balance is 137 php
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Charged twice yet no service

Hi!I'm a student and I have applied for Spotify student premium discount..it's already been verified by sheer Id..but when I clicked on the link it ask me to put bank details again..and I have to go through verification page again..how many times do ...

  • Newbie
  • Hi! I'm a student and I have applied for Spotify student premium discount..it's already been verified by sheer Id..but when I clicked on the link it ask me to put bank details again..and I have to g...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

Student Discount: I Am Enrolled but Says I Am Not

Hey! I'm trying to sign up for Spotify Premium under the Student Discount option. I just graduated high school, so I am in that summer limbo before college. I have been accepted to Sinclair Community College and have even registered for classes for t...

  • Newbie
  • Hey! I'm trying to sign up for Spotify Premium under the Student Discount option. I just graduated high school, so I am in that summer limbo before college. I have been accepted to Sinclair Community...
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Student Discount Italy

Hey there, I'm a student in Italy verified with myunidays and would like to upgrade to Spotify Premium. It also shows : Download Premium for 4.99 €/month, but when I clock it, it says that the discount is not available. Why is that so?Is the student ...

  • Newbie
  • ...he discount is not available. Why is that so? Is the student discount for Italian students not available anymore? Thank you very much Josua
  • 278 Views
  • 0 replies
  • 0 likes
  • 278 Views
  • 0 replies
  • 0 likes

Student discount for students from Liechtenstein

Dear Spotify Community I've been trying to sign up for Spotify Premium again and discovered that there's a student discount offer. I've been trying to add another university to the list, since mine (University of Liechtenstein) is not on there. Turne...

  • Newbie
  • Dear Spotify Community    I've been trying to sign up for Spotify Premium again and discovered that there's a student discount offer. I've been trying to add another university to the lis...
  • 256 Views
  • 0 replies
  • 0 likes
  • 256 Views
  • 0 replies
  • 0 likes

How to switch account to a student account

So I've been in school for 2 years now and I would like to change my pre-existing account to a student account for a discount. Unfortunately I can't figure it out or I don't know if it's possible with an account already made.

  • Newbie
  • So I've been in school for 2 years now and I would like to change my pre-existing account to a student account for a discount. Unfortunately I can't figure it out or I don't know if it's possible wit...
  • Maxim
  • Spotify Star
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Discount Ended?

I noticed I've been getting charged $10 for spotify now instead of $5. I'm not sure why this is, as I'm still in my undergrad program. Do I need to re-aply or something? Thanks!

  • Newbie
  • I noticed I've been getting charged $10 for spotify now instead of $5. I'm not sure why this is, as I'm still in my undergrad program.   Do I need to re-aply or something?   Thanks!
  • Alfredo
  • Roadie
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount

Hi, I signed up for the student discount over a month ago and attached all documents needed. It said it would take a couple of days to process but no mail has arrived or anything. I also get payments for premium at normal cost. Is it still processing...

  • Newbie
  • Hi, I signed up for the student discount over a month ago and attached all documents needed. It said it would take a couple of days to process but no mail has arrived or anything. I also get payments...
  • Alfredo
  • Roadie
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes