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Premium Student

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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

confusedstudent

Visitor

8982 Views

10 replies

1 likes

Premium for Students
  • 8982 Views
  • 10 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pjanas

Newbie

135007 Views

98 replies

138 likes

Premium for Students
  • 135007 Views
  • 98 replies
  • 138 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

31732 Views

19 replies

1 likes

Premium for Students
  • 31732 Views
  • 19 replies
  • 1 likes

Superuser Contribution Student discount even though I am a student at two listed universities

I am a student at the university of Virginia and I have an account with that email but it does not verify that I am a student. I also was a student at the University of Mary Washington, but that also did not give me the student discount.specifically ...

Newbie

I am a student at the university of Virginia and I have an account with that email but it does not verify that I am a student. I also was a student at the University of Mary Washington, but that also...

Maria_B

Moderator

763 Views

1 replies

0 likes

  • 763 Views
  • 1 replies
  • 0 likes

Page not found - Error in discount for students link after verification

Hi, I was verified by SheerId manually, sending the needed documents and I received the confirmation of my status as a student. They provided me with a link to complete the purchase on a email (no-reply-spotify@sheerid.com). When I cliked the email o...

Newbie

Hi, I was verified by SheerId manually, sending the needed documents and I received the confirmation of my status as a student. They provided me with a link to complete the purchase on a email (no-re...

502 Views

0 replies

0 likes

descuento para estudiantes
Premium
Student Discount Spain
  • 502 Views
  • 0 replies
  • 0 likes

Student Discount Charged Twice with No Premium

I availed for the the student discount and had my account verified. My bank got charged but my spotify account didnt become premium. I went through the same procedure and I recieved a notification saying I have already availed for a student discount....

Newbie

I availed for the the student discount and had my account verified. My bank got charged but my spotify account didnt become premium. I went through the same procedure and I recieved a notification sa...

Robert_W

Community Legend

237 Views

1 replies

0 likes

  • 237 Views
  • 1 replies
  • 0 likes

Student discount?!

Hi,I bought a student discount premium account today. It charged me twice and still hasn't made my account premium. I've logged out and logged in quite a few times and I'm really worried because of being charged twice. I also haven't got an email and...

Newbie

Hi, I bought a student discount premium account today. It charged me twice and still hasn't made my account premium. I've logged out and logged in quite a few times and I'm really worried because of...

kejt_

Community Legend

239 Views

1 replies

0 likes

  • 239 Views
  • 1 replies
  • 0 likes

Charged twice for a normal and student premium subscription

Hi, Yesterday, I wanted to activate a spotify premium subscription at the student price. I needed premium for the night, so when I discovered it takes a day or two to verify my student status, I opted for a normal subscription. But I wake uo this mor...

Newbie

Hi,   Yesterday, I wanted to activate a spotify premium subscription at the student price. I needed premium for the night, so when I discovered it takes a day or two to verify my student statu...

Maxim

Spotify Star

215 Views

1 replies

0 likes

  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema con plan universitario

Hola! contrate el plan universitario, sin embargo no me ha llegado ningún correo de confirmación y me gustaría saber cuánto tiempo se demora.

Newbie

Hola! contrate el plan universitario, sin embargo no me ha llegado ningún correo de confirmación y me gustaría saber cuánto tiempo se demora.

Maria_B

Moderator

249 Views

1 replies

0 likes

  • 249 Views
  • 1 replies
  • 0 likes

Student Discount Issues

I was subsccribed to Spotify Student and now that one year is up my membership went back to the regular premium. Spotify has already charged me the $9.99 for this month, how do I get my Spotify Student DIscount price for the next month and will it ch...

Newbie

I was subsccribed to Spotify Student and now that one year is up my membership went back to the regular premium. Spotify has already charged me the $9.99 for this month, how do I get my Spotify Stude...

AF14

Newbie

222 Views

1 replies

1 likes

  • 222 Views
  • 1 replies
  • 1 likes

Student discount as a foreign student

Dear Spotify community I need your help! I am a German student living and studying full-time in the Netherlands and today I finally wanted to get Spotify premium. However, Spotify German does not recognize me as a student as the name of my university...

Newbie

Dear Spotify community I need your help! I am a German student living and studying full-time in the Netherlands and today I finally wanted to get Spotify premium. However, Spotify German does not rec...

Maxim

Spotify Star

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Discount for High school students

Hello, I made a spotify payment, but I am a high school student, and there are no relevant topics related to liquor, and I have been withdrawn from the card.

Casual Listener

Hello, I made a spotify payment, but I am a high school student, and there are no relevant topics related to liquor, and I have been withdrawn from the card.

Maxim

Spotify Star

315 Views

4 replies

0 likes

  • 315 Views
  • 4 replies
  • 0 likes

Superuser Contribution Charged twice for student premium

Ive been charged twice for the student premium. Im just checking how it is done because i just enrolled at school. I still dont have any documents. My account is still not premium. Please refund the money. I'll just go with the 129 peso premium inste...

Newbie

Ive been charged twice for the student premium. Im just checking how it is done because i just enrolled at school. I still dont have any documents. My account is still not premium. Please refund the ...

ILetTheDogsOut

Newbie

568 Views

2 replies

0 likes

  • 568 Views
  • 2 replies
  • 0 likes

Re: Student Discount

What if my student ID verification failed, and I want to send the papers one more time? Theres no such option without giving my credit card number one more time...

Newbie

What if my student ID verification failed, and I want to send the papers one more time? Theres no such option without giving my credit card number one more time...

159 Views

0 replies

0 likes

  • 159 Views
  • 0 replies
  • 0 likes

Premium for Students

About a month ago after I attended my university's orientation, I tried to change my premuim subscription to the student one but the college info page kept saying I couldn't be verified. Since I couldn't get the subscription to change, I thought to j...

Newbie

About a month ago after I attended my university's orientation, I tried to change my premuim subscription to the student one but the college info page kept saying I couldn't be verified. Since I coul...

181 Views

0 replies

0 likes

  • 181 Views
  • 0 replies
  • 0 likes

Solved!! Student Discount

I paid for the student discount. I went to the next page after entering card information, (I wasn't aware that you had to be a college student not a highschool student) So when I got to the next page of entering what college you go to I closed the pa...

Casual Listener

I paid for the student discount. I went to the next page after entering card information, (I wasn't aware that you had to be a college student not a highschool student) So when I got to the next page...

nataliedueck

Casual Listener

422 Views

2 replies

0 likes

  • 422 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Discount

Hello, I am trying to extend my student discount, I am unable to hit continue when trying to extend. Please advise asap. Thanks, Sam

Newbie

Hello,   I am trying to extend my student discount, I am unable to hit continue when trying to extend. Please advise asap.   Thanks,   Sam

JuanCamilo

Roadie

230 Views

1 replies

0 likes

  • 230 Views
  • 1 replies
  • 0 likes

Discount for High school students

The day before yesterday , I requested to spotify my student discount, they told me that I would get an email with the approval of this, in the next few hours. yesterday I still did not get the email, so I re entered the credit card, at night I reali...

Newbie

The day before yesterday , I requested to spotify my student discount, they told me that I would get an email with the approval of this, in the next few hours. yesterday I still did not get the email...

Robert_W

Community Legend

179 Views

1 replies

0 likes

  • 179 Views
  • 1 replies
  • 0 likes

switching to student discount

if i already have the generic premium, can i switch to the student one? if so, will it charge me again for the same month. i'm still a student so this would be helpful for me

Newbie

if i already have the generic premium, can i switch to the student one? if so, will it charge me again for the same month. i'm still a student so this would be helpful for me

LordRollin

Community Legend

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Spotify universitário

Em quanto tempo temos a resposta se o desconto para universitário está disponível para nossa conta? Enviei os dados necessários e queria muito voltar a utilizar o premium, está demorando muito!

Newbie

Em quanto tempo temos a resposta se o desconto para universitário está disponível para nossa conta? Enviei os dados necessários e queria muito voltar a utilizar o premium, está demorando muito! 😞

Bittencourt

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Just started service and already charged 3 times

Hey guys, so today I was approved for and started my spotifu premium student membership. But I checked my account statement and they have 3 charged of 4.99 on hold. Is this normal for spotify? I'm coming from Apple music student where they charged 4....

Newbie

Hey guys, so today I was approved for and started my spotifu premium student membership. But I checked my account statement and they have 3 charged of 4.99 on hold. Is this normal for spotify? I'm co...

119 Views

0 replies

0 likes

  • 119 Views
  • 0 replies
  • 0 likes

Charged for premium and student discount

I recently signed up for the student discount when I already had premium. Why did it charge my account both the regular $10 for premium and the $5 for the student discounted premium?

Newbie

I recently signed up for the student discount when I already had premium. Why did it charge my account both the regular $10 for premium and the $5 for the student discounted premium?

132 Views

0 replies

0 likes

  • 132 Views
  • 0 replies
  • 0 likes

Superuser Contribution My student discount is no working

I was applying to a standard premium account when I discovered the student discount and I loged in and I passed all the certificates and all the stuffs. Next month I was charged like a standard one. When I tried to log in again, it says that I run ou...

Newbie

I was applying to a standard premium account when I discovered the student discount and I loged in and I passed all the certificates and all the stuffs. Next month I was charged like a standard one. ...

Alfredo

Roadie

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes