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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

19826 Views

11 replies

1 likes

Premium for Students
  • 19826 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

v20charlie

Newbie

160707 Views

109 replies

147 likes

Premium for Students
  • 160707 Views
  • 109 replies
  • 147 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

36618 Views

19 replies

1 likes

Premium for Students
  • 36618 Views
  • 19 replies
  • 1 likes

Student Studying Abroad on Family Plan

Hello, I am currently studying abroad in Paris and my family lives in the US. My Spotify Family plan worked well for the first month or so but now I have been kicked off, is there any way I can remain on the plan during the remainder of my studies?Th...

Newbie

Hello, I am currently studying abroad in Paris and my family lives in the US. My Spotify Family plan worked well for the first month or so but now I have been kicked off, is there any way I can remai...

MattSuda

Spotify Star

969 Views

2 replies

0 likes

  • 969 Views
  • 2 replies
  • 0 likes

Solved!! premium account not for student and not the family premium

So I've been using the student discount for a while now until here recently it says my payment didn't go through, I got a new card so I put in the new information. I'm not a student right now but how can I still get the premium without having to upgr...

Casual Listener

So I've been using the student discount for a while now until here recently it says my payment didn't go through, I got a new card so I put in the new information. I'm not a student right now but how...

MattSuda

Spotify Star

1248 Views

3 replies

0 likes

  • 1248 Views
  • 3 replies
  • 0 likes

Termination of Student Account

Can I cancle my Student account whenever I want, like the normal Spotify Premium?

Newbie

 Can I cancle my Student account whenever I want, like the normal Spotify Premium?

Hubo

Community Legend

755 Views

1 replies

0 likes

  • 755 Views
  • 1 replies
  • 0 likes

Solved!! If I switch to Student, Lose all Settings?

If I switch from regular Spotify premium, to a student membership, it seems like I'll create a totally new account and lose all saved music, followed artists, etc.? Is this correct? Thanks

Casual Listener

If I switch from regular Spotify premium, to a student membership, it seems like I'll create a totally new account and lose all saved music, followed artists, etc.? Is this correct? Thanks 

halfchihuahua

Casual Listener

1484 Views

2 replies

0 likes

  • 1484 Views
  • 2 replies
  • 0 likes

Switching from Premium to Student Discount

I want to switch to student account, but I am concerned that if I cancel my premium and sign up for student, I will lose all the music I already have saved in my library. Can anyone advise? Thank you!

Visitor

I want to switch to student account, but I am concerned that if I cancel my premium and sign up for student, I will lose all the music I already have saved in my library. Can anyone advise? Thank you!

MartinStoichkov

Community Legend

999 Views

3 replies

0 likes

  • 999 Views
  • 3 replies
  • 0 likes

Student Discount for non title IV schools

Are there any exceptions for students who do not attend title IV schools (private institutions who do not receive federal funding)?

Newbie

Are there any exceptions for students who do not attend title IV schools (private institutions who do not receive federal funding)? 

Maxim

Spotify Star

960 Views

1 replies

1 likes

  • 960 Views
  • 1 replies
  • 1 likes

Student Account after Graduation

I graduated from college, so I am no longer qualified for the Student rate, but I can't change my account to reflect that. I need to change payment info, but it won't let me, as the system still wants to verify I am a student...

Casual Listener

I graduated from college, so I am no longer qualified for the Student rate, but I can't change my account to reflect that. I need to change payment info, but it won't let me, as the system still want...

Jacob

Community Legend

4919 Views

3 replies

0 likes

  • 4919 Views
  • 3 replies
  • 0 likes

subscription

I just recently paid for premium, it gave me a confirmation code but i never recieved an email about it. My spotify app is still reading as if im on a free account. Please help.

Newbie

I just recently paid for premium, it gave me a confirmation code but i never recieved an email about it. My spotify app is still reading as if im on a free account. Please help.

MattSuda

Spotify Star

778 Views

1 replies

0 likes

  • 778 Views
  • 1 replies
  • 0 likes

acces with my smart tv

hi, i do not use spotify premium for now, im just using the one with publicity and i have to use it only when connect to my ipad. i try to connect on spotify app on my lg smart tv be it does not connect, saying i have to get the premuim version. so, ...

Newbie

hi, i do not use spotify premium for now, im just using the one with publicity and i have to use it only when connect to my ipad. i try to connect on spotify app on my lg smart tv be it does not conn...

623 Views

0 replies

0 likes

  • 623 Views
  • 0 replies
  • 0 likes

Switch from regular premium subscription to discounted student subscription

Hi! I am a student at Colorado State University. I signed up for Spotify Premium a month or 2 ago without knowing there was a student discount. Does anyone know how I should go about switching over from the regular premium plan to the discounted stud...

Newbie

Hi!   I am a student at Colorado State University. I signed up for Spotify Premium a month or 2 ago without knowing there was a student discount. Does anyone know how I should go about switchi...

Maxim

Spotify Star

1103 Views

1 replies

0 likes

discount
plan
Premium
Student
Subscription
  • 1103 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline browsing not working

I have premium student and I can listen to any music I want when I am online and then when I go offline I can listen to my downloaded music but I cannot browse or search any other music when I am offline and other friends of mine are able to do that ...

Casual Listener

I have premium student and I can listen to any music I want when I am online and then when I go offline I can listen to my downloaded music but I cannot browse or search any other music when I am off...

KatesHere

Community Legend

1164 Views

3 replies

0 likes

  • 1164 Views
  • 3 replies
  • 0 likes

Can't get my student discount to apply to my premium rate

I am paying $9.99 a month for my premium subscription even though I am a student. When I try to apply for the student rate it says my information is already on file.

Newbie

I am paying $9.99 a month for my premium subscription even though I am a student. When I try to apply for the student rate it says my information is already on file.

MattSuda

Spotify Star

969 Views

1 replies

0 likes

  • 969 Views
  • 1 replies
  • 0 likes

Rabatt für Studenten

Hallo Spotify Team,ich bin Student und habe den Studentenrabatt beantragt, trotzdem wird mir 9,99 € Abgebucht.Obwohl wird mir gesagt, dass "Abo ändern oder kündigenDu hast zur Zeit Spotify Premium für Studenten abonniert." wird mit 9,99 € statt 4,99 ...

Newbie

Hallo Spotify Team, ich bin Student und habe den Studentenrabatt beantragt, trotzdem wird mir 9,99 € Abgebucht. Obwohl wird mir gesagt, dass "Abo ändern oder kündigen Du hast zur Zeit S...

Maxim

Spotify Star

1108 Views

1 replies

0 likes

  • 1108 Views
  • 1 replies
  • 0 likes

Redirects to home page

Hi when I click a link to try and sign up for the student discount or type in my browser http://www.spotify.com/student it automatically redirects to https://www.spotify.com/au/ could you please advise how to access the discountThanks!

Casual Listener

Hi when I click a link to try and sign up for the student discount or type in my browser http://www.spotify.com/student it automatically redirects to https://www.spotify.com/au/ could you p...

Maxim

Spotify Star

889 Views

1 replies

0 likes

  • 889 Views
  • 1 replies
  • 0 likes

Superuser Contribution premium with student discount

Hey! I have a question: I am studying in Germany and I have a german bank account I have activated my Premium Abo with. I finished my money on my card while I was in Italy on holidays so my Abo got frozen. I loaded my visa and I proceeded with the pa...

Visitor

Hey! I have a question: I am studying in Germany and I have a german bank account I have activated my Premium Abo with. I finished my money on my card while I was in Italy on holidays so my Abo got f...

Maria_B

Moderator

930 Views

1 replies

0 likes

  • 930 Views
  • 1 replies
  • 0 likes

Re: Double Charged

I've been charged for spotify premium and the student account both today. I don't want the student account since I'm already subscribed for the premium. So please void the student charge of $5.29 & refund to my credit card ASAP.

Casual Listener

I've been charged for spotify premium and the student account both today. I don't want the student account since I'm already subscribed for the premium. So please void the student charge of $5.29 &am...

Gringo1870

Casual Listener

942 Views

2 replies

0 likes

  • 942 Views
  • 2 replies
  • 0 likes

Facebook - email

Ik kan nu alleen inloggen via mijn facebook account, kan ik dt "omzetten" zodat ik kan inloggen met e-mail + wachtwoord in plaats van facebook

Newbie

Ik kan nu alleen inloggen via mijn facebook account, kan ik dt "omzetten" zodat ik kan inloggen met e-mail + wachtwoord in plaats van facebook

MattSuda

Spotify Star

900 Views

1 replies

0 likes

  • 900 Views
  • 1 replies
  • 0 likes

Help

I just checked my account on file & spotify has charged me @9.99 three times... once last month & twice this month; I signed up for the student discount & all the sudden it disappeared; I'm getting charges regular price. How do I get ahold of someone...

Visitor

I just checked my account on file & spotify has charged me @9.99 three times... once last month & twice this month; I signed up for the student discount & all the sudden it disappeared; I...

MattSuda

Spotify Star

848 Views

1 replies

0 likes

  • 848 Views
  • 1 replies
  • 0 likes

Why was I charged $27.50

Why was I charged $27.50

Newbie

Why was I charged $27.50

MattSuda

Spotify Star

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes