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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9638 Views

6 replies

0 likes

Premium for Students
  • 9638 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15197 Views

10 replies

2 likes

Premium for Students
  • 15197 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24609 Views

11 replies

1 likes

Premium for Students
  • 24609 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169453 Views

110 replies

148 likes

Premium for Students
  • 169453 Views
  • 110 replies
  • 148 likes

Spotify did not return the money in the transaction canceled...

Spotify withdrew money from my card. After that, your transaction was canceled and the membership did not come. But the money was not returned to me.

Newbie

Spotify withdrew money from my card. After that, your transaction was canceled and the membership did not come. But the money was not returned to me.

Robert_W

Community Legend

792 Views

1 replies

1 likes

  • 792 Views
  • 1 replies
  • 1 likes

Superuser Contribution Student Discount at Turkey

Hi,I have applied for student account but my bank account has been charged 2 times. Also I'm still not premium

Visitor

Hi, I have applied for student account but my bank account has been charged 2 times. Also I'm still not premium

MattSuda

Spotify Star

920 Views

3 replies

0 likes

  • 920 Views
  • 3 replies
  • 0 likes

Solved!! Change from Premium to Student

Hi! I started my Premium Membership a while ago, paying with PayPal. Now I wanted to change to a Student Premium Membership, but doing that, I'm only able to pay by Credit Card. There is no possibility to choose paying with PayPal. Is there a way to ...

Newbie

Hi! I started my Premium Membership a while ago, paying with PayPal. Now I wanted to change to a Student Premium Membership, but doing that, I'm only able to pay by Credit Card. There is no possibili...

MattSuda

Spotify Star

1262 Views

2 replies

1 likes

  • 1262 Views
  • 2 replies
  • 1 likes

Spotify premium student payment problems

I already have a premium account (The Netherlands) and I want to change it to a Premium Student account. When I subscribed for Spotify Premium I was able to pay via iDeal. When I want to change my account to Spotify Student, I can only pay with credi...

Newbie

I already have a premium account (The Netherlands) and I want to change it to a Premium Student account. When I subscribed for Spotify Premium I was able to pay via iDeal. When I want to change my ac...

MattSuda

Spotify Star

1364 Views

1 replies

0 likes

Student
student premium
the netherlands
  • 1364 Views
  • 1 replies
  • 0 likes

billing ****very very urgent****

hi guys i chose student discount but I couldnt start with it because of sheerID thing.and they got money from my card. what should ı do ? How can I get my money ? (look at the attached screenshot and you can see the price of 6,99 TL)

Newbie

hi guys   i chose student discount but I couldnt start with it because of sheerID thing. and they got money from my card.   what should ı do ? How can I get my money ? (look at the att...

Maxim

Spotify Star

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Solved!! Student discount the Netherlands

Hi,I have Spotify Premium right know and I want to apply for the student discount from Spotify in the Netherlands. How do I do this? When I try to apply it brings me to the page where I can choose how to pay, with the only option is creditcard while ...

Newbie

Hi, I have Spotify Premium right know and I want to apply for the student discount from Spotify in the Netherlands. How do I do this? When I try to apply it brings me to the page where I can choos...

MattSuda

Spotify Star

1751 Views

3 replies

0 likes

  • 1751 Views
  • 3 replies
  • 0 likes

Superuser Contribution Get money back?

Hallo! I forgot to refresh my student state for two months. Is there a chance to get the 50% back? Thanks!

Newbie

Hallo!  I forgot to refresh my student state for two months. Is there a chance to get the 50% back?   Thanks! 

MaryS

Roadie

793 Views

1 replies

0 likes

  • 793 Views
  • 1 replies
  • 0 likes

Student Discount

Hi,I'm currently a student and have the fill subscription plan, intendeing to switch to the student discount. In payment for the student discount (AUS) it only allows for direct card payment - not paypal. Is this always the case or should I be waitin...

Newbie

Hi, I'm currently a student and have the fill subscription plan, intendeing to switch to the student discount. In payment for the student discount (AUS) it only allows for direct card paym...

ShinyMew

Newbie

1518 Views

3 replies

1 likes

  • 1518 Views
  • 3 replies
  • 1 likes

student discount-italy sconto studenti italia

Hi everyone, today i've been trying to get a premium subscription with my italian account, but after I entered my datas on SheerID page I hadn't been redirected to my Uni page where I could validate my infos. I tried to refresh the page, then I tried...

Newbie

Hi everyone,  today i've been trying to get a premium subscription with my italian account, but after I entered my datas on SheerID page I hadn't been redirected to my Uni page where I could va...

Maxim

Spotify Star

1685 Views

1 replies

0 likes

  • 1685 Views
  • 1 replies
  • 0 likes

Re: Student Premium account failed

I have had the same issue, my link was dead also. How can we solve this?

Newbie

I have had the same issue, my link was dead also. How can we solve this?

merveakcay

Casual Listener

1594 Views

2 replies

0 likes

  • 1594 Views
  • 2 replies
  • 0 likes

Student Premium account failed

My authorisation was completed via SheerID but the link they sent redirected me to a page that was no longer available. When I tried to redo it, I was charged a regular premium by mistake. How do I correct this and why was the link dead?

Casual Listener

My authorisation was completed via SheerID but the link they sent redirected me to a page that was no longer available. When I tried to redo it, I was charged a regular premium by mistake. How do I c...

Maxim

Spotify Star

738 Views

1 replies

1 likes

  • 738 Views
  • 1 replies
  • 1 likes

Student Studying Abroad on Family Plan

Hello, I am currently studying abroad in Paris and my family lives in the US. My Spotify Family plan worked well for the first month or so but now I have been kicked off, is there any way I can remain on the plan during the remainder of my studies?Th...

Newbie

Hello, I am currently studying abroad in Paris and my family lives in the US. My Spotify Family plan worked well for the first month or so but now I have been kicked off, is there any way I can remai...

MattSuda

Spotify Star

1016 Views

2 replies

0 likes

  • 1016 Views
  • 2 replies
  • 0 likes

Solved!! premium account not for student and not the family premium

So I've been using the student discount for a while now until here recently it says my payment didn't go through, I got a new card so I put in the new information. I'm not a student right now but how can I still get the premium without having to upgr...

Casual Listener

So I've been using the student discount for a while now until here recently it says my payment didn't go through, I got a new card so I put in the new information. I'm not a student right now but how...

MattSuda

Spotify Star

1312 Views

3 replies

0 likes

  • 1312 Views
  • 3 replies
  • 0 likes

Termination of Student Account

Can I cancle my Student account whenever I want, like the normal Spotify Premium?

Newbie

 Can I cancle my Student account whenever I want, like the normal Spotify Premium?

Hubo

Community Legend

789 Views

1 replies

0 likes

  • 789 Views
  • 1 replies
  • 0 likes

Solved!! If I switch to Student, Lose all Settings?

If I switch from regular Spotify premium, to a student membership, it seems like I'll create a totally new account and lose all saved music, followed artists, etc.? Is this correct? Thanks

Casual Listener

If I switch from regular Spotify premium, to a student membership, it seems like I'll create a totally new account and lose all saved music, followed artists, etc.? Is this correct? Thanks 

halfchihuahua

Casual Listener

1552 Views

2 replies

0 likes

  • 1552 Views
  • 2 replies
  • 0 likes

Switching from Premium to Student Discount

I want to switch to student account, but I am concerned that if I cancel my premium and sign up for student, I will lose all the music I already have saved in my library. Can anyone advise? Thank you!

Visitor

I want to switch to student account, but I am concerned that if I cancel my premium and sign up for student, I will lose all the music I already have saved in my library. Can anyone advise? Thank you!

MartinStoichkov

Community Legend

1053 Views

3 replies

0 likes

  • 1053 Views
  • 3 replies
  • 0 likes

Student Discount for non title IV schools

Are there any exceptions for students who do not attend title IV schools (private institutions who do not receive federal funding)?

Newbie

Are there any exceptions for students who do not attend title IV schools (private institutions who do not receive federal funding)? 

Maxim

Spotify Star

1008 Views

1 replies

1 likes

  • 1008 Views
  • 1 replies
  • 1 likes

Student Account after Graduation

I graduated from college, so I am no longer qualified for the Student rate, but I can't change my account to reflect that. I need to change payment info, but it won't let me, as the system still wants to verify I am a student...

Casual Listener

I graduated from college, so I am no longer qualified for the Student rate, but I can't change my account to reflect that. I need to change payment info, but it won't let me, as the system still want...

Jacob

Community Legend

5007 Views

3 replies

0 likes

  • 5007 Views
  • 3 replies
  • 0 likes

subscription

I just recently paid for premium, it gave me a confirmation code but i never recieved an email about it. My spotify app is still reading as if im on a free account. Please help.

Newbie

I just recently paid for premium, it gave me a confirmation code but i never recieved an email about it. My spotify app is still reading as if im on a free account. Please help.

MattSuda

Spotify Star

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
  • 0 likes

acces with my smart tv

hi, i do not use spotify premium for now, im just using the one with publicity and i have to use it only when connect to my ipad. i try to connect on spotify app on my lg smart tv be it does not connect, saying i have to get the premuim version. so, ...

Newbie

hi, i do not use spotify premium for now, im just using the one with publicity and i have to use it only when connect to my ipad. i try to connect on spotify app on my lg smart tv be it does not conn...

644 Views

0 replies

0 likes

  • 644 Views
  • 0 replies
  • 0 likes