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Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

13842 Views

11 replies

1 likes

Premium for Students
  • 13842 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

Nick1412

Regular

146585 Views

106 replies

145 likes

Premium for Students
  • 146585 Views
  • 106 replies
  • 145 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

Newbie

bktpycq32396kl53n1fk

Newbie

34495 Views

19 replies

1 likes

Premium for Students
  • 34495 Views
  • 19 replies
  • 1 likes

Re: Double Charged

I've been charged for spotify premium and the student account both today. I don't want the student account since I'm already subscribed for the premium. So please void the student charge of $5.29 & refund to my credit card ASAP.

Casual Listener

I've been charged for spotify premium and the student account both today. I don't want the student account since I'm already subscribed for the premium. So please void the student charge of $5.29 &am...

Gringo1870

Casual Listener

896 Views

2 replies

0 likes

  • 896 Views
  • 2 replies
  • 0 likes

Facebook - email

Ik kan nu alleen inloggen via mijn facebook account, kan ik dt "omzetten" zodat ik kan inloggen met e-mail + wachtwoord in plaats van facebook

Newbie

Ik kan nu alleen inloggen via mijn facebook account, kan ik dt "omzetten" zodat ik kan inloggen met e-mail + wachtwoord in plaats van facebook

MattSuda

Spotify Star

847 Views

1 replies

0 likes

  • 847 Views
  • 1 replies
  • 0 likes

Help

I just checked my account on file & spotify has charged me @9.99 three times... once last month & twice this month; I signed up for the student discount & all the sudden it disappeared; I'm getting charges regular price. How do I get ahold of someone...

Visitor

I just checked my account on file & spotify has charged me @9.99 three times... once last month & twice this month; I signed up for the student discount & all the sudden it disappeared; I...

MattSuda

Spotify Star

804 Views

1 replies

0 likes

  • 804 Views
  • 1 replies
  • 0 likes

Why was I charged $27.50

Why was I charged $27.50

Newbie

Why was I charged $27.50

MattSuda

Spotify Star

943 Views

1 replies

0 likes

  • 943 Views
  • 1 replies
  • 0 likes

Problem with student discount

Hello, I've had a student discount for several years now and everything worked fine. A few days ago, I received an email that I should update my status if I'm still a student. Yes I am and I verified that I still want the discount. Now I see that Spo...

Newbie

Hello,   I've had a student discount for several years now and everything worked fine. A few days ago, I received an email that I should update my status if I'm still a student. Yes I am and I...

bl4ckb1rd

Casual Listener

1198 Views

2 replies

0 likes

Account
Premium
Subscription
  • 1198 Views
  • 2 replies
  • 0 likes

Staff at university can i get student discount?

I am wondering if i can get the student discount even though I am a staff member at a University not actually a student?

Newbie

I am wondering if i can get the student discount even though I am a staff member at a University not actually a student?

MartinStoichkov

Community Legend

5672 Views

1 replies

0 likes

  • 5672 Views
  • 1 replies
  • 0 likes

I am logged in as a student but have to PayPal the normal price

I am a student and I am logged in as a student over uniday but have to pay the normal price over 'sofort Überweisung'.In my subscription also stands, that I subscribed to Spotify Premium for students.I don't see my mistake.

Newbie

I am a student and I am logged in as a student over uniday but have to pay the normal price over 'sofort Überweisung'. In my subscription also stands, that I subscribed to Spotify Premium for students...

bill_ruggieri

Newbie

1038 Views

1 replies

0 likes

  • 1038 Views
  • 1 replies
  • 0 likes

Premium for student payment dosen't work

I just ordred a premium student spotify and verfied and then an email that I have to click on the link to finish the payment but it doesnt work so I fill same bank info again and it was same problem. Now when I look at my bank it has charged me two t...

Regular

I just ordred a premium student spotify and verfied and then an email that I have to click on the link to finish the payment but it doesnt work so I fill same bank info again and it was same problem....

dimir

Regular

2006 Views

8 replies

0 likes

  • 2006 Views
  • 8 replies
  • 0 likes

Solved!! Help me about spotify gift

Hi, I'm from Indonesia and i'd like to give my friend a spotify member subscribtion as a gift in Singapore. Is any of you guys know how?Thank you!

Newbie

Hi, I'm from Indonesia and i'd like to give my friend a spotify member subscribtion as a gift in Singapore. Is any of you guys know how? Thank you!

Maxim

Spotify Star

1509 Views

1 replies

0 likes

  • 1509 Views
  • 1 replies
  • 0 likes

Falha no pagamento da minha conta

Boa Tarde, prezados. Estou com um problema no pagamento da minha conta premium. Eu mudei de conta e não foi possível debitar automaticamente na mesma. Irei receber apenas o novo cartão da minha nova conta na metade do mes. Minha dúvida é, como posso ...

Newbie

Boa Tarde, prezados.   Estou com um problema no pagamento da minha conta premium.  Eu mudei de conta e não foi possível debitar automaticamente na mesma. Irei receber apenas o novo cartã...

Bittencourt

Spotify Star

1181 Views

1 replies

0 likes

  • 1181 Views
  • 1 replies
  • 0 likes

Changing emails for student account

I've got Spotify Premium on my normal hotmail account. I recently purchased an NUS card using my university email, enabling me to get a student premium account. Is there a way for me to change email accounts but keep all my playlists, music, etc. fro...

Newbie

I've got Spotify Premium on my normal hotmail account. I recently purchased an NUS card using my university email, enabling me to get a student premium account. Is there a way for me to change email ...

Nico

Community Legend

4472 Views

1 replies

0 likes

  • 4472 Views
  • 1 replies
  • 0 likes

Paid premium for student

So i gave my bank account and my studeny ID and i didnt get the premium. Early in the morning they charged me $5.44 2 times but i didnt get premium so i dont know what happened there?

Newbie

So i gave my bank account and my studeny ID and i didnt get the premium. Early in the morning they charged me $5.44 2 times but i didnt get premium so i dont know what happened there?

Jacob

Community Legend

1310 Views

1 replies

0 likes

  • 1310 Views
  • 1 replies
  • 0 likes

I have student discount but am still charged 9.99 a month?

I have spotify premium with the college student discount but my bank statement says they are taking $10 out of my account? Do they charge every month or once every two months?

Newbie

I have spotify premium with the college student discount but my bank statement says they are taking $10 out of my account? Do they charge every month or once every two months? 

Maxim

Spotify Star

1145 Views

1 replies

0 likes

  • 1145 Views
  • 1 replies
  • 0 likes

Abo kündigen funktionierte nicht

Hi, ich habe das Studenten Abo für 30 Tage getestet und wollte es dann kündigen, jedoch ist mir das nicht möglich da mein Konto anzeigt, dass ich überhaupt kein Abo habe. Ich will das Abo aber nicht und es wurden gestern 9,99€ abgebucht. Ich möchte d...

Newbie

Hi, ich habe das Studenten Abo für 30 Tage getestet und wollte es dann kündigen, jedoch ist mir das nicht möglich da mein Konto anzeigt, dass ich überhaupt kein Abo habe. Ich will das Abo aber nicht ...

Maxim

Spotify Star

1403 Views

1 replies

0 likes

  • 1403 Views
  • 1 replies
  • 0 likes

Superuser Contribution He pagado mi suscripcion premium y no se ha activado.

¿Que tal?Tengo un pequeño problema, hoy pague mi suscripcion de premium en la tienda respectiva a mi pais, Mexico. La cual es una "tienda OXXO", y aun dice en mi cuenta que estoy usando una cuenta gratis.Estoy muy seguro que pague la suscripcion para...

Newbie

¿Que tal? Tengo un pequeño problema, hoy pague mi suscripcion de premium en la tienda respectiva a mi pais, Mexico. La cual es una "tienda OXXO", y aun dice en mi cuenta que estoy usando una cuenta ...

ZullyB

Roadie

1821 Views

1 replies

0 likes

  • 1821 Views
  • 1 replies
  • 0 likes

I was charged but don't have premium

I went to pay for premium using student discount, so I entered my card details. Then after entering them it asked me for my NUS card which I dont have so I decided to back out. The next day I find out I'm still on Spotify free but the money has been ...

Newbie

I went to pay for premium using student discount, so I entered my card details. Then after entering them it asked me for my NUS card which I dont have so I decided to back out. The next day I find ou...

Jacob

Community Legend

1351 Views

1 replies

0 likes

  • 1351 Views
  • 1 replies
  • 0 likes

premium not working

i used my student discount yesterday to sign up for premium and the money has gone out of my bank account but my account isnt working in premium it is saying the subscription is free? ive tried logging out and back in but still nothing works?

Casual Listener

i used my student discount yesterday to sign up for premium and the money has gone out of my bank account but my account isnt working in premium it is saying the subscription is free? ive tried loggi...

Maxim

Spotify Star

2303 Views

5 replies

0 likes

  • 2303 Views
  • 5 replies
  • 0 likes

Student premium

I got charged for student premium, but it still says on my account I'm on the free membership and won't let me change it.Help!

Newbie

I got charged for student premium, but it still says on my account I'm on the free membership and won't let me change it. Help!

Jacob

Community Legend

1891 Views

1 replies

0 likes

  • 1891 Views
  • 1 replies
  • 0 likes

Not eligible for student discount

Hi, I'm a student in the UK currently on the Spotify premium 1£ for 3 months, and have decided to subscribe and move on with the 5£ a month student discount. However, it says it indicates that I am not eligible. Any reasons why?

Newbie

Hi,   I'm a student in the UK currently on the Spotify premium 1£ for 3 months, and have decided to subscribe and move on with the 5£ a month student discount. However, it says it indicates th...

Jacob

Community Legend

1835 Views

1 replies

0 likes

  • 1835 Views
  • 1 replies
  • 0 likes